Professional Documents
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Ei Selfassessment
Ei Selfassessment
Ei Selfassessment
Self Assessment
Emotional Intelligence
WhenpeopleintheworkplacedonotactwithEmotionalIntelligence(EQ)thecostscanbegreat:lowmorale,bitterconflictandstressalllimit
businesseffectiveness.Thereisalsothefinancialcostoflitigationwhenpeoplecomplainofbeingbullied,intimidated,andexploited.Emotional
Intelligencealsocontributesinapositivebusinessenhancingway,improvingteamworking,customerserviceandthemanagingofdiversity.
DanielGolemandefinesEmotionalIntelligenceasthecapacityforrecognisingourownfeelingsandthoseofothers,formotivatingourselves,andfor
managingemotionswell,inourselvesandinourrelationships.
PeoplewithhighEQcopewellwiththeirownemotions,andnoticeandrespondappropriatelytotheemotionsofotherpeople.Thismakesiteasierto
harnesstheirpotential,andtherebythepotentialoftheorganisation.
YoucanmakeaquickmeasureofyourownEQbyansweringthesequestions:
Areyouawareofthesubtletiesofyourownfeelings?
Doyouusuallyknowwhatotherpeoplearefeeling,eveniftheydonotsayso?
Doesyourawarenessofwhatothersaregoingthroughgiveyoufeelingsofcompassionforthem?
Canyoucarryondoingthethingsyouwanttodounderdistressingcircumstances,sotheydonotcontrolyourlife?
Whenyouareangry,canyoustillmakeyourneedsknowninawaythatresolvesratherthanexacerbatesthesituation?
Canyouhangontolongtermgoalsandavoidbeingtooimpulsive?
Doyoukeeptryingtoachievewhatyouwant,evenwhenitseemsimpossibleanditistemptingtogiveup?
Canyouuseyourfeelingstohelpyoutoreachdecisionsinyourlife?
PeoplewithhighEQwillansweryestothesequestions;howeverselfassessmentcanonlymeasurewellforpeoplewhoareselfaware.Thisisonlya
goodmeasure,therefore,forthosewiththeimportantEQqualityofselfawareness.
Email: info@linac.co.uk
ThegoodnewsisthatunlikeIQ,EmotionalIntelligencecanbelearned.EQisbeingabletoharnessemotionseffectivelysothattheyplayarolein
businesssuccess.Itisnotemotionallyintelligenttoallowthehearttorulethehead,&itisnobettertoallowtheheadtoruletheheart.Theheartand
theheadmusteachplayanintelligentrolesothatbusinessrelationshipsandbusinessprojectscanbothimprove,sidebyside.
NowtaketheEmotionalIntelligenceSelfAssessmentremember,therearenorightorwronganswers,andtrytoanswerashonestlyaspossible!
Email: info@linac.co.uk
SectionA
Always
Usually
Sometimes
Occasionally
Rarely
1. Doyouknowwhichemotionsyouarefeelingandwhy?
2. Canyoutellwhenyouremotionsareaffectingyourperformance?
3. Canyoutellwhenyouarestartingtoloseyourtemperorwhenyour
thoughtsareturningnegative?
4. Doyouhaveaguidingawarenessofyourvaluesandgoals?
5. Areyouawareofyourstrengthsandweaknesses?
6. Areyoureflective,learningfromexperience?
7. Areyouopentocandidfeedback,newperspectives,continuouslearningand
selfdevelopment?
8. Areyouabletoshowasenseofhumourandperspectiveaboutyourself?
9. Canyouvoiceviewsthatareunpopularandgooutonalimbfor
whatisright?
10. Areyoudecisive,abletomakedecisionsdespiteuncertaintiesandpressures?
Email: info@linac.co.uk
SectionB
Always
Usually
Sometimes
Occasionally
Rarely
11. Doyoumanageyourimpulsivefeelingsanddistressingemotionswelle.g.do
youjustgetonwiththingswhenyouareangryorstateyourconcerns
withoutangerorpassivitywhenyouarebeingexcluded?
12. Doyoustaycomposed,positiveandunflappableevenintryingmomentse.g.
inthefaceofothersangeroraggression?
13. Doyouthinkclearlyandstayfocusedunderpressureorwhenfeeling
anxious?
14. Doyoubuildtrustthroughyourreliability,ethicalbehaviourand
authenticity?
15. Doyouadmityourownmistakesandconfrontunethicalactionsinothers?
16. Doyoutaketough,principledstands,eveniftheyareunpopular?
17. Doyoumeetcommitmentsandkeeppromises?
18. Doyousmoothlyhandlemultipledemands,shiftingprioritiesandrapid
change?
19. Areyouflexibleinhowyouseeevents?
20. Areyouopentonovelideasandnewinformation?
Email: info@linac.co.uk
SectionC
Always
Usually
Sometimes
Occasionally
Rarely
21. Doyoubouncebackquicklyafterasetback?
22. Canyoukickstartyourselfintoactionwhenappropriate?
23. Areyouresultsoriented,withahighdrivetomeetyourobjectivesand
standards?
24. Doyousetchallenginggoalsandtakecalculatedrisks?
25. Doyoulearnhowtoimproveyourperformance?
26. Doyoureadilymakepersonalorgroupsacrificestomeetalarger
organisationalgoal?
27. Doyouusethegroupscorevaluesinmakingdecisionsandclarifying
choices?
28. Areyoureadytoseizeopportunities?
29. Doyoupursuegoalsbeyondwhatisrequiredorexpectedofyou?
30. Doyoupersistinseekinggoalsdespiteobstaclesandsetbacks?
Email: info@linac.co.uk
SectionD
Always
Usually
Sometimes
Occasionally
Rarely
31. Areyouattentivetoemotionalcuesandlistenwell?
32. Doyoushowsensitivityandunderstandothersperspectives?
33. Doyouseekwaystoincreasecustomerssatisfactionandloyalty?
34. Doyouacknowledgeandrewardpeoplesstrengths,accomplishmentsand
development?
35. Doyouofferusefulfeedbackandidentifypeoplesneedsfordevelopment?
36. Doyourespectandrelatewelltopeoplefromvariedbackgrounds?
37. Doyouseediversityasanopportunity,creatinganenvironmentwhere
diversepeoplecanthrive?
38. Doyouchallengebiasandintolerance?
39. Doyouaccuratelyreadkeypowerrelationships?
40. Doyoudetectcrucialsocialnetworks?
Email: info@linac.co.uk
SectionE
Always
Usually
Sometimes
Occasionally
Rarely
41. Areyouabletoraisemoraleandmakeothersfeelgood?
42. Areyouabletodemonstrateempathywithothersfeelings?
43. Doyoulistenwell,seekmutualunderstandingandwelcomesharingof
informationfully?
44. Doyouleadbyexample?
45. Doyourecognisetheneedforchangeandremovebarriers?
46. Doyouhandledifficultpeopleandtensesituationswithdiplomacyandtact?
47. Doyoucultivateandmaintainextensiveinformalnetworks?
48. Doyoubalanceafocusontaskwithattentiontorelationships?
49. Doyoupromoteafriendly,cooperativeclimate?
50. Doyoumodelteamqualitieslikerespect,helpfulnessandcooperation?
MarkingyourAnswers:Nowgiveyourself10pointsforAlways,8pointsforUsually,6pointsforSometimes,4pointsforOccasionallyand2point
forRarely.Addupyourtotalforeachsectionandtransferthescores.
Email: info@linac.co.uk
My
Score
MyEIDevelopment
Goalsare:
HowamIgoingtoachievemy
goals?
(DevelopmentActions)
WhatdoIneedto
helpme?(Support/
Resources)
WhenamIgoingto
start?And/orby
whenamIgoingto
achievemygoals?
(Timescales)
A.SELFAWARENESS
B.SELFREGULATION
C.SELFMOTIVATION
D.SOCIALAWARENESS
E.SOCIALSKILLS
(RELATIONSHIP
MANAGEMENT)
Email: info@linac.co.uk
Scoring Assessment
Ascoreof90100AStrengthtocapitaliseon:Thesescoresaremuchhigherthanaverageandindicateanoteworthystrength.Thesestrengths
probablycomenaturallytoyou,orexistbecauseyouhaveworkedhardtodevelopthem.Seizeeveryopportunitytousetheseemotionally
intelligentbehaviourstomaximiseyoursuccess.Youarehighlycompetentinthisskill,soworktocapitaliseonitandachieveyourpotential.
Ascoreof8089AStrengthtobuildon:Thisscoreisaboveaverage.However,thereareafewsituationswhereyoudontdemonstrate
emotionallyintelligentbehaviour.Therearemanythingsyouvedonewelltoreceivethisscoreandafewthatcouldbebetterwithsomepractice.
Studythebehavioursforwhichyoureceivedthisscoreandconsiderhowyoucanpolishyourskills.
Ascoreof7079Withalittleimprovement,thiscouldbeastrength:Youareawareofsomeofthebehavioursforwhichyoureceivedthis
scoreandyouaredoingwellwiththem.Otheremotionallyintelligentbehavioursinthisgroupareholdingyouback.Lotsofpeoplestarthereand
seeabigimprovementintheiremotionalintelligenceonceitisbroughttotheirattention.Usethisopportunitytodiscoverthedifferenceand
improveintheareaswhereyoudontdoaswell.
Ascoreof6069Somethingyoushouldworkon:Thisisanareawhereyousometimesdemonstrateemotionallyintelligentbehaviourbutnot
usually.Youmaybestartingtoletpeopledown.Perhapsthisisaskillareathatdoesntalwayscomenaturallytoyouorthatyoudontmakeuse
of.Withalittleimprovementinthisskill,yourcredibilitywillgowayup.
Ascoreof59orbelowAconcernyoumustaddress:Thisskillareaiseitheraproblemforyou,youdontvalueit,oryoudidntknowitwas
important.Thebadnewsisyourskillsinthisareaarelimitingyoureffectiveness.Thegoodnewsisthisdiscoveryandchoosingtodosomething
aboutitwillgoalongwayinimprovingyouremotionallyintelligentbehaviour.
Anyindividualitemmarked4orbelowmaybeanimportantareaforyoutoworkon.Considerhowmuchbenefityouwillgainifyouinvesttime
andenergyinmovingtheratinguptoa6or8.
Contact Linac now to find out how we can help you or others develop
Emotional Intelligence.
To Find Out More:
Telephone: +44 (0)1684 299220
Email: info@linac.co.uk