Travelport Fare Training

Galileo 360 Fares
V1
Course Book
Galileo Fare Quotation Mar 2010
Page 1
Acknowledgement:
2009 Galileo International. All rights reserved.
All Travelport logos and marks as well as all other proprietary materials depicted herein are the property of Travelport
and/or its subsidiaries. Copyright 1999-2009. All rights reserved.
Page 2
Table of Content
Module 1 - Galileo Fares .................................................................................................................................5
Identify Difference Classes .....................................................................................................................5
Economy Class ........................................................................................................................................5
Business Class ........................................................................................................................................5
First Class ................................................................................................................................................5
Identifying Fare Types .............................................................................................................................6
Normal Fares ...........................................................................................................................................6
Point to Point Fares .................................................................................................................................8
Excursion Fares .......................................................................................................................................9
APEX Fares .......................................................................................................................................... 10
PEX and Super-PEX Fares .................................................................................................................. 11
Fare Basis Code Exceptions ................................................................................................................ 12
Interpreting Fare Basis Codes ............................................................................................................. 12
Class Code ........................................................................................................................................... 13
Seasonal Code ..................................................................................................................................... 13
Day of the Week Code.......................................................................................................................... 14
Time of Day Code ................................................................................................................................. 14
Fare and Passenger Type Code .......................................................................................................... 15
Maximum Stay ...................................................................................................................................... 16
Fare Level Identifier .............................................................................................................................. 16
Miscellaneous Codes ............................................................................................................................ 16
Recognising Normal Fares ................................................................................................................... 17
Recognising Restricted Normal Fares .................................................................................................. 17
Recognising Special Fares ................................................................................................................... 17
Tax Display ............................................................................................................................................ 18
Display by Country Name ..................................................................................................................... 18
Display by Country Code ...................................................................................................................... 18
Passenger Faciliti Charges (PFC) ........................................................................................................ 19
Currency Display ................................................................................................................................... 20
Fare Currency Table ............................................................................................................................. 20
Dipslay All Currencies ........................................................................................................................... 20
Display by Country Code ...................................................................................................................... 20
Display by Currency Code .................................................................................................................... 21
Conversion of Local Currencies .......................................................................................................... 22
Display Bank Selling Rates .................................................................................................................. 22
Display Currency details by City Code ................................................................................................. 22
Display Bank Selling Rate by Country Code ........................................................................................ 22
Convert Other Currency Amount to Own Currency .............................................................................. 23
IATA Rates of Exchange ....................................................................................................................... 24
Display IATA Rate of Exchange for all Countries ................................................................................. 24
Display IATA Rate of Exchange for Specific Country or Currency Code ............................................. 24
Conversion of NUC to Specific Currency and .vice versa .................................................................... 24
Display past date IATA Rate of Exchange ........................................................................................... 24
Ticketed Point Mileage (TPM) .............................................................................................................. 25
Display Accumulated Mileage without booking .................................................................................... 25
Display Accumulated Mileage with segment specified From Booking ................................................. 26
Display Bank Selling Rate by Country Code ........................................................................................ 22
Convert Other Currency Amount to Own Currency .............................................................................. 23
Galileo Fares Formats .......................................................................................................................... 27
Page 3
Fare Display ........................................................................................................................................... 27

Fare Display .......................................................................................................................................... 27
Fare Rules ............................................................................................................................................ 30
Standard ATPCO Category numbers and Abbreviations ..................................................................... 30
Fare Display Search Qualifiers ............................................................................................................. 34
Carrier Qualifier .................................................................................................................................... 34
Journey Type Qualifier.......................................................................................................................... 35
One Way Fare ................................................................................................................................... 35
Return Fare ........................................................................................................................................ 36
Round The World Fare ...................................................................................................................... 36
Passenger Type Code Qualifiers .......................................................................................................... 37
Passenger Type Code with Age Requirement ..................................................................................... 38
Commonly Used PTC ........................................................................................................................... 38
Combining Search Qualifiers ................................................................................................................ 41
More Qualifiers ..................................................................................................................................... 41
Past Date Fares .................................................................................................................................... 42
Follow-up Inputs ................................................................................................................................... 43
Fare Routing ......................................................................................................................................... 44
Fare Booking Classes........................................................................................................................... 45
Galileo Fares Formats .......................................................................................................................... 47
Module Review ...................................................................................................................................... 48
Module 2: Fare Quote and Shopping .......................................................................................................... 54
Fare Quote Assumptions ..................................................................................................................... 54
Fare Quote (FQ) ..................................................................................................................................... 55
Fare Quote Alternate (FQA) .................................................................................................................. 57
Fare Quote Displayed in Linear Format ............................................................................................... 58
Fare Quote Best Buy (FQBB) ............................................................................................................... 60
Rebooking the Itinerary......................................................................................................................... 62
No Rebooking Required ....................................................................................................................... 63
Best Buy by Cabin ................................................................................................................................ 64
Fare Quote Guarantee .......................................................................................................................... 66
Statement of Guarantee ....................................................................................................................... 66
Guarantee General Provisions ............................................................................................................. 66
Fare Quote Status Codes ..................................................................................................................... 67
Fare Quote Qualifiers ............................................................................................................................ 68
Passenger Qualifier .............................................................................................................................. 68
Passenger Type Codes (PTC) ............................................................................................................. 70
Segment Qualifier ................................................................................................................................. 73
Working with Filed Fares ...................................................................................................................... 74
Fare Quote Formats .............................................................................................................................. 75
Focalpoint Shopping ............................................................................................................................ 77
Booked Itineraries ................................................................................................................................. 77
Using Search Modifiers......................................................................................................................... 81
Without a Booked Itinerary ................................................................................................................... 83
Using Modifiers to Customise your Search .......................................................................................... 84
Format Examples .................................................................................................................................. 84
Module Review ...................................................................................................................................... 87
Appendix A: Answer Key ............................................................................................................................. 91
Module 1: Galileo Fares ....................................................................................................................... 91
Module 2: Fare Quote .......................................................................................................................... 93
Page 4
Module 1 - Galileo Fares

For many travellers, the main factor influencing the decision of which flights to
book will be the fare charged for the journey. This is particularly so for leisure
travellers who are paying for the ticket themselves, but also increasingly
important for business travellers as many companies are trying to reduce travel
costs.
When checking availability, each booking code represents a different cabin
class or fare type. On all flights a variety of fares are offered. Highest fares
which are flexible are termed normal fares. Those which are lower and less
flexible are special fares.
Within each of these categories, there are different types of fares. The general
features of the most frequently seen fare types are listed below. These are
general guidelines, and restrictions of each fare may vary, depending on the
route flown. The rules of each fare should be checked and passengers advised
of any restrictions.
Identify Difference Classes

Economy Class
This is the main class of service offered and the service provided at the airport
and on board may vary from airline to airline.
Business Class
For most airlines this class is a superior economy class, offering speedier
airport check-in, airport lounge facilities, more comfortable on-board seating,
superior meal service and in-flight entertainment.
First Class
This is the premier class offered by airlines, and they usually provide individual
check-in facilities, airport lounge facilities, superior seating and meal service
and individual in-flight entertainment.
Page 5
Identifying Fare Types

Generally there are two categories of air fares, normal fares and special fares.
Normal fares are available for all classes of service and are flexible and
therefore more expensive. Generally normal fares are valid for one year.
Special fares have many restrictions attached to them, such as minimum stay
restrictions or advanced purchase requirements. In general they are less
expensive.
Different fare types apply in different markets, but they typically fall into the
following categories:
Normal fares
Point to point fares
Excursion fares
APEX fares
PEX and Super-PEX fares
Normal Fares
Normal fares are flexible, and there are no routing, stopover, advance purchase
or refund restrictions. They may be re-routed without restriction and purchased
on a one way or round trip basis. Generally normal fares are valid for one year.
The class of service normally appears on its own as the fare basis, e.g. Y, C, F,
R, although Y1 or J1 may be used to indicate the highest fare level, and YOW
or YRT to identify one way or round trip fares.
Note: The class of service may be followed by a seasonal indicator, e.g. YL
(economy low season)
Example:
Enter: FD1JUNLONNYC/BA-OW
Response:
Page 6
Page 7
Point to Point Fares

(More explanation on fare display with entries refer page 34 - 47)
Point to point fares may be seen in any class and allow the passenger who
wishes to travel directly from point A to B to do so. There are usually no
advanced booking requirements, or refund restrictions. Routing is usually
limited to direct flights, although connecting flights may be available, providing
no stopovers are made.
Fares may be sold on a one way or round trip basis. Round trip fares are
normally valid for a year provided there are no seasonal restrictions.
The code 2 or 3 may appear at the end of the fare basis, e.g. Y2, C3, SLX2.
Example:
Enter: FDMIASCL/AA-OW
Response:
Note: Point to point fares are shown on lines 1 and 2. With AA (and with
most carriers) the first letter of the fare basis is the same as the booking
class code
Page 8
Excursion Fares
Reservations for excursion fares may normally be changed, subject to minimum
and maximum stay requirements. They may normally be purchased at any
time, and sold on a return basis. Routing and stopover requirements are
generally flexible, and there are usually no refund restrictions.
The code E or EE is found at the end of the fare basis followed by the
maximum stay in terms of days or months, e.g. YLEE14 or BEE3M.
Example:
Enter: FD1JUNDELHKG/CX
Response:
Note: With CX (and with many carriers) the first letter of the fare basis is
the same as the booking class code
Page 9
APEX Fares
Reservations for Advance Purchase Excursion (APEX) fares usually may not
be changed without a penalty, and there is often some type of refund
restriction. Usually no stopovers are allowed and direct flights are used. They
are normally sold on a return basis, and have a minimum and maximum stay
requirement.
The codes AP, AN or AB are normally included in the fare basis.
Example:
Enter: FDMIAPPT10JUN/DL
Response:
Note: With DL (and with many carriers) the first letter of the fare basis is
the same as the booking class code
Page 10
PEX and Super-PEX Fares

These are Public Excursion fares and have the same restrictions as APEX
fares but may be purchased at any time. Usually no stopovers are allowed and
direct flights are used. There are minimum and maximum stay requirements,
and they are normally sold on a return basis.
The codes PX or SX are included in the fare basis.
Example:
Enter: FDDXBPRG01JUN/OK
Response:
Points to note:
PEX and Super-PEX fares are displayed on lines1-4
With OK (and with many carriers) the first letter of the fare basis is the
same as the booking class code
Page 11
Fare Basis Code Exceptions

The fare types listed in this section may be identified by the fare basis codes
just described. However, there are many exceptions to the rule, and airlines
may choose to use their own naming conventions.
Example:
Enter: FDLON1JUNBUD/MA
Response:
Interpreting Fare Basis Codes

A fare basis code may be made up of different alpha/numeric elements. Not all
fare basis codes contain all elements. The following codes may apply:
Class code
Seasonal code
Day of the week code
Time of the day code
Fare and passenger type code
Maximum stay
Fare level identifier
Miscellaneous code
Page 12
Class Code
The first letter of a fare basis code is the class code. It indicates the class of
service and the location in which the passenger will sit on the aircraft. The
following codes apply:
Code:
Identifies:
First class premium
First class
First class discounted
Business class premium
Business class
Business class discounted
Economy class premium
S, Y
Economy class
B, Q, H, T, K, V, L, M, N
and any other letters
Economy class discounted
Seasonal Code
A fare may vary depending on the time of year travel takes place. Seasonal
codes are as follows:
Code:
Identifies:
High or peak season
Low or basic season
High shoulder season
Mid shoulder season
Low shoulder season
F, T, Q, Y
Variations on the shoulder season
Note: The seasonal code (if applicable) always follows the class code.
Page 13
Day of the Week Code

A fare may vary depending on which day of the week travel takes place. The
following day of the week codes apply.
Code:
Identifies:
Weekend travel
Midweek travel
Note: The day of the week code (if applicable) follows the seasons or class
code.
Time of Day Code

A fare may vary depending on the time of day on which travel takes place. The
following time of day code applies.
Code:
Identifies:
Night
Page 14
Fare and Passenger Type Code
A fare basis code may include a fare type or passenger type code. The
following codes apply.
Code:
Identifies:
AP
Advanced purchase fare
AB
Advanced purchase fare (lower level)
AN
Non refundable advanced purchase fare
PX
PEX fare
SX
SuperPEX fare
EE
Excursion fare
BB
Budget fare
BD
Budget fare discounted
SS
Super saver fare
UU
Standby fare
OX
One way excursion fare
OW
One way fare
RT
Round trip fare
CH
Accompanied Child fare
IN
Infant fare (Not occupying a seat)
CD
Senior citizen fare
SC
Ships crew fare
ZZ
Youth fare
SH
Spouse fare
ST
Spouse fare (accompanying)
Page 15
Maximum Stay
Special fares may have the maximum stay indicated at the end of the fare
basis. For example:
Code:
Identifies:
3M
Maximum stay 3 months
45
Maximum stay 45 days
1Y
Maximum stay 1 year
Fare Level Identifier

The final element in a fare basis code may be used to differentiate between
fare levels when more than one fare with the same fare basis code exists on
the same route.
Code:
Identifies:
Highest fare level
Second fare level
Third fare level
Miscellaneous Codes
Miscellaneous codes may be seen on carrier specific fares and normally
appear at the end of a fare basis.
Code:
Identifies:
Airline (AF)
Fare specific to Air France
Airport (STN)
Fare for arrival/departure from Stansted
Country (GB)
Fare specific to UK
Page 16
Recognizing Normal Fares

Normal fares may be recognised by a single letter in the fare basis, which most
times is the same as the booking class code. For example:
Code:
Identifies:
Normal business class fare
Normal economy class fare
Recognizing Restricted Normal Fares

A restricted normal fare is indicated by a fare level identifier. For example:
Code:
Identifies:
C2
Business class fare, second level
Y3
Economy class fare, third level
Recognizing Special Fares

The following fare basis codes are examples of special fares.
Code:
Identifies:
YAP1M
Economy apex fare, valid 1 month
YPX3M
Economy PEX fare, valid 3 months
YEE90
Economy excursion fare, valid 90 days
YLPX1M
Economy low season PEX fare, valid 1 month
YHWAP3M
Economy high season weekend apex fare, valid 3

months
YEE45CH
Economy excursion fare, valid 45 days for a child
Page 17
Tax Display
Tax tables may be displayed by country name or ISO country code. Detail
of both ticketable and non-ticketable taxes are shown.
Display by Country Name

Entry:
FTAX-UNITED KINGDOM
Screen Response:
Display by Country Code

Entry:
FTAX-RU
Screen Response:
Page 18
Passenger Facility Charges (PFCs)
(FTAX)
Passenger facility charges (PFCs) are levied for departure from many
airports in the USA. The charge may vary in amount, and the method of
collection varies by carrier.
It is possible to display the detail for a specified airport, and the method of
collection for a specified carrier.
Entry:
FTAX*PFC-DEN
Screen Response:
Page 19
Fare Currency Table
(HELP: H/FBT)
In order to assist manual fare creation, a table is provided to identify

country and currency codes and the decimal placement required for each
currency
Manual fare build currency tables can be displayed:
For all countries
By country code
By currency code
Display all currencies

Entry:
FBT*
Screen Response:
Display By Country Code

Entry: FBT*MY
Screen Response:
Page 20
Display By Currency Code

Entry: FBT*MYR
Screen Response:
Page 21
Conversion of Local Currencies
(HELP: H/FZS or H/CURR)
Display the bank selling rate (BSR)

For specified currency against own currency
Entry: FZSHKD
Screen Response:
Display the countrys currency details

By the city code or airport code
Entry: FZS.LON
or
FZS.LHR
Screen Response:
Display all Bank Selling Rates

For specified country code
Entry: FZS*MY
Screen Response:
Page 22
Convert Other Currency Amount

At Bank Selling rate to own currency
Entry: FZSEUR320.00MYR
Screen Response:
Page 23
IATA Rates of Exchange
(HELP: H/FZI or H/CURR)
IATA rates of exchange (IROE) may be displayed for all currencies or for a
specified currency
Details:
Entry:
ROE for all currencies
FZI/ALL
ROE by Country Code
FZINZ
FZIMY
Convert NUC to Specific Currency
FZINUC231.55AUD
FZINUC231.55MYR
Convert Specific Currency to NUC
FZIMYR2500NUC
FZIGBP450.00NUC
Past Date IATA Rate of Exchange

Useful Information:
The date of the required rate of exchange may optionally be added to the
entry to find past date ROE. An historical date may be specified back to
one year, and a future date may be specified up to 45 days in advance.
Details:
Entry:
Past Date For All Currency
FZI/ALL.01AUG10
Past Date for a Specific Currency
FZIMYR.01AUG10
Past Date for a Specific Country
FZIMY.01AUG10
Page 24
Ticketed Point Mileages (TPMs)
(HELP: H/FTPM)
The system displays ticketed point mileages (TPMs) and maximum

permitted mileages (MPMs) between city pairs, and indicates any resulted
mileage deviation.
Display Accumulated Mileage

(Without Booking)
Entry:
FL/KULSINDELBOM
Screen Response:
Originating city of each sector
Directional Code:
EH (Eastern Hemisphere)
TS (Trans Siberia)
FE (Far East)
PA (Pacific)
AT (Atlantic)
RU (Russian Route)
WH (Western Hemisphere)
SA (South Atlantic)
TPM for each sector (...indicates no TPM held)
Accumulated TPM (E following the TPM indicates an extra mileage

allowance
Accumulated MPM (DOM indicates a domestic sector)
Global indicator
Mileage surcharge of accumulated mileage
5M
Page 25
10M
15M
20M
25M
EXC indicates 25m is exceeded.
Lower level of excess - miles shown indicate by how much TPM

exceeds previous mileage surcharge band.
Higher level of excess - miles shown indicate by how much TPM is

lower than next mileage surcharge band.
Remarks (E/DEL 700 indicates an extra mileage allowance of 700

miles for travel)
Display Accumulated mileage

(With segment specified from Booking)
Entry:
FL/S1-3
Screen Response:
Page 26
Basic Fare Display

Galileo Fares provides fare displays with the following neutrality features in
common:
Fares are displayed in strictly low-to-high order with round trips assessed at their
half-value
When one carrier's fare is identical to another, the display will be randomised on
subsequent entries
The basic input to display fares from one city to another is the city pair and date
of travel, which may be entered in any order. For example:
FDCPH1JUNSYD
FDCPHSYD1JUN
FD1JUNCPHSYD
Any of these inputs will display the same list of fares in fare display.
When to use
Use a basic fare display input to display all fares available from one city to
another.
How to use
Take the following steps to display fares for travel from Copenhagen to
Singapore on 1 December.
Enter
FDCPH1JUNSYD
FDCPHSYD01JUN
FD01JUNCPHSYD
Screen response:
1
2
3
4
5
6
10
11
12
13
14
15
Page 27
16
How to use
Screen description:
Callout:
Explanation:
Date and local time when fares were lasted updated.
Repeat of system entry.
City pair, day of the week and date.
Relevant MPM for travel.
Public fares.
Column headers.
Fare display line numbers and carriers. IATA fares are

identified by YY.
One way and round trip fares in local currency (DKK). R

indicates round trip fares. Blank indicates one way fares.
Fare basis.
10
Booking class code.
11
Advance purchase requirement. + indicates that there is a

reservations and ticketing requirement (refer to fare rules).
12
Minimum and maximum stay requirements.

Type of minimum stay:
SU Sunday rule applies (must not return before first
Sunday)
V stay is variable (more details in fare rules)
W Stay is one week
13
Seasonal application.
14
Mileage or routing fares.

M Mileage
R Routing
15
Global indicator.
AP Atlantic and Pacific
AT Atlantic
PA Pacific
EH Eastern Hemisphere
WH Western Hemisphere
FE Far East
PN Transpacific via North America
RW Round the World
SA South Atlantic
TS Trans Siberia
Page 28
16
Day or time restriction

D Day restriction
Eg weekday fare, weekend fare
T Time Restriction
Eg pass midnight.
Points to note:
Fares are displayed in low to high order.
Scroll down (MD) to display additional lines of fare information.
Page 29
Fare Rules
(Follow up entry from Fare Display)
Fare rules may be accessed from fare display. It is possible to access:
A menu of paragraph headings
Specific paragraphs
The entire rule
A summary of the rule for city-pairs where ATPCO is the supplier
Menu of paragraph headings
Take the following step to display the menu of paragraph headings for the QF
fare on line 5 of the fare display.
Enter: FN 5
Response:
Screen description:
Detail:
Explanation:
Line 1
Line 2
Summary of fare detail from fare display.
Lines 3 - 7
Menu of paragraph numbers and headings.
Note: Enter FD
to return to Fare Display screen.
Page 30
Specific paragraphs
Take the following step to display paragraphs 6, 15, 16 and 17 from the
paragraph menu:
Enter: FN 1/4.5.6
Response:
Note: Enter FN 5 to return to the menu of paragraph headings at any

time.
The entire rule
Take the following step to display all rule paragraphs for the QF fare on line 5 of
the fare display.
Enter: FN 5/ALL
Response:
Page 31
Rule summary display
A rule summary may be obtained for city-pairs where ATPCO is the fare
supplier. Take the following step to display a rule summary for the QF fare on
line 2 of the fare display.
Enter: FN 2/S
Response:
Summary
Detail:
Entry
Display rule of a specific fare line

number
FN*1
Display rule with all category
FN*1/ALL
Display rule with specific category
FN*1/1.4.5
Display rule with DISCOUNT related

category
FN*1/DISC
(1 indicates fare for line 1)
DISC displays the following category

19 Children Discounts
20 Tour Conductor Discounts
21 Agent Discount
22 All other Discount
25 Fare by Rule
Display rule with DATE related
category
FN*1/DATE
DATE displays the following cetogory
2 Day/Time
3 Seasonality
11 Blackout dates
14 Travel Restrictions
15 Sales Restrictions
Page 32
Standard ATPCO category numbers and abbreviations:

Number:
Paragraph Name:
Abbreviation:
Application and Other Conditions
APP
Eligibility
WHO
Day/Time
DAY
Seasonality
SEA
Flight Application
FLT
Advance Reservations/Ticketing
ADV
Minimum Stay
MIN
Maximum Stay
MAX
Stopovers
STP
Transfers
TRF
10
Permitted Combinations
CMB
11
Blackout Dates
B/O
12
Surcharges
SUR
13
Accompanied Travel
ACC
14
Travel Restrictions
TVL
15
Sale Restrictions
TKT
16
Penalties
CHG
17
HIP/Mileage Exceptions
HIP
18
Ticket Endorsements
END
19
Children Discounts
CHD
20
Tour Conductor Discounts
TUC
21
Agent Discounts
AGT
22
All Other Discounts
DSC
23
Miscellaneous Provisions
MIS
25
Fare By Rule
FBR
26
Groups
GRP
27
Tours
TUR
28
Visit Another Country
VAC
29
Deposits
DEP
31
Voluntary Changes
VOL
35
Negotiated Fares
NET
Page 33
Fare Display with Search Qualifiers

A more appropriate fare display may be obtained by using search qualifiers.
Search qualifiers may be input in any order, and may be used in two ways:
As part of the initial fare display input
To update an existing display
Carrier Qualifier
The system default displays all carriers fares. The carrier qualifier may be
used to limit the display to that of a specified carrier.
When to use
Use a carrier qualifier to display fares for travel with a specific airline.
How to use
Take the followings step to display fares for travel from London to Hong Kong
with Cathay Pacific (CX) on 1 June.
Enter: FDKULOOL10JUN/MH
Screen response:
Continued on next page
Page 34
How to use (Cont.)
Points to note:
Only fares for MH are displayed. A maximum of three carriers may

be specified in a fare display entry.
Specified carriers may be added to an existing fare display with a follow

up entry: FD/SQ/BA
Carriers may choose to have IATA fares suppressed when their fares
are displayed.
Carrier coded fares show their correct booking class code, but IATA
fares show only a generic booking class code. The display must
always be changed to that of the required carrier to obtain the correct
booking class code.
Journey Type Qualifier

(One Way, Return, Round the World)
The system default displays both one way and round trip fares. The journey
type qualifier may be used to limit the display to either a one way or round trip
fare display.
When to use
Use a journey type qualifier to display one way or round trip fares only. You
may also display fare for round the world journey.
How to use
One Way Fare

Take the followings step to display only one way fares for travel from Nairobi to
Lagos.
Enter: FDNBO1JUNLOSOW
Screen response:
Page 35
Points to note:
Only round trip fares may be displayed by using the qualifier RT
The journey type qualifier may be added to an existing fare display with
a follow up entry: FDRT or FDOW
The warning UNSALEABLE FARES on line 3 indicates that additional

fares exist which may not be sold at your agency location.
Return Fare
Entry
: FDKULHKG10JUN/SQ-RT
Screen Response:
R indicates fares is for

return journey
Round the World Fare

Entry : FDKULKUL10JUN/SQ-RTW
Screen Response:
Page 36
Passenger Type Code Qualifiers

Adult fares are displayed as the system default. When a fare is required, other
than an adult fare, a passenger type code must be used.
When to use
Use a passenger description code to display fares for passengers other than
adult.
How to use
Take the following step to display fares for a child for travel from London to
Cairo with British Airways (BA) and Egyptair (MS).
Entry
FDLON1JUNCAI/BA/MS CNN
Screen response:
Note: If you include an age with the PTC in this example, no fares are
displayed and you receive the following response:
3-character standard passenger type codes and descriptions defined by

ATPCO are available.
Page 37
Passenger type codes and descriptions may be displayed using the following
entries.
Explanation:
Format:
Display a complete list of codes and

descriptions
PTC
Display a list of codes and descriptions

beginning with the letter E
PTC/E
Search for a code by description.

Note: All passenger type
codes/descriptions which match the
word are displayed.
PTD/STANDBY
PTD/STUDENT
Passenger type codes with age requirements

When requesting fares for some passenger types you may need to specify the
age of the passenger within the passenger type code. The input will vary
depending on the way the airline has filed the fare. For example:
Explanation:
Passenger Type Code:
Accompanied child
CNN or C08 (age 8)
Accompanied child for group
ENN, GNN
E08, G08
STU19 student aged 19 years old
Student
Commonly use PTC

Explanation:
Passenger Type Code:
Accompanied child
CNN
(NN denotes 2 numeric child

age between 02 11 )
C08
Accompanied child for group
- child aged 8 yrs
ENN, GNN (NN denotes 2 numeric child

age between 02 11)
E08
- child age 8 yrs in group
G08
- child age 8 yrs in group
Infant
INF
Senior citizen
SRC
Group
GIT
Student
STU
STU19 student aged 19 years old
(if age required)
Page 38
IT Fare
ITX
Labour
LBR
Companion fare
CMP principal
CMA Accompanied partner
A maximum of 6 passenger description codes may be used in one entry. Take

the following steps to display fares for an adult, child and infant for travel from
Rome to Addis Ababa on Ethiopian Airlines.
Request the appropriate fare display.
Entry
FD1JUNROMADD/ET ADT CNN INF
Screen response:
Working with Fare Basis Code

Infant fares are shown at the top of the screen as they are the lowest fares.
It is possible to move down (MD) through the list to find the corresponding
child and adult fares, but very time-consuming.
An easy way to find the adult and child fares corresponding to the infant
fare is to use a follow-up entry to modify the fare display using the selected
infant fare basis code. Enter:
FD@BMLEE2MIT
Screen Response:
Page 39
Note: Infant, child and adult fares are displayed for the selected fare basis
code.
Page 40
Combining Search Qualifiers

Search qualifiers may be used in combination, and may be used in any order.
When to use
Combine search qualifiers to display a more appropriate choice of fares.

How to use
Take the following steps to display round trip fares for travel on BA from
London to Johannesburg for an adult and child, specifying fare basis W2BA.
Enter:
FDLON1JUNJNB-RT ADT CNN/BA@W2BA
Screen response:
More Qualifiers
Explanation:
Entry
Fare Display for specific carrier

and booking class
FDKULLON10DEC/MH M
Fare Display for specific global

indicator
FDKULNYC10DEC/MH.AT
Fare Display for specific PTC
FDKULHKG10AUG/MH*GIT - group fare

FDKULKHI10AUG/MH*LBR - labour fare
FDKULLON10AUG/MH*STU student fare
Fare Display in NUC amount
FDKULLON10AUG/MH:NUC
Fare Display for round trip in

round NUC amount
FDKULLON10AUG/MH/2
Fare Display for one way only
FDKULLON10DEC/MH-OW
Fare Display for return only
FDKULLON10DEC/MH-RT
Fare Display for round the world
FDKULKUL10AUG/SQ-RTW
Page 41
Fare Display for private fare with

account code
FDKULHKG10AUG/MH-PRI-SHE99
Fare Display for normal fare only
FDKULHKG10JUN/MH:N
Fare Display for business class

cabin
FDKUlHKG10JUN/MH@C
Fare Display for first class cabin
FDKULLON10JUN/MH@F
Explanation:
Entry
Fare Display for past date fare
FDKULHKG10JUN10/MH
Eg : SHE99 as account code
Past Date Fare
eg : Fare for departure on 10JUN10

Fare display for past ticketing date
FDKULHKG10JUN10/MH.T02MAY10
eg :fare for departure 10Jun10 but

ticketed on 02 May 10
Page 42
Follow-up Inputs
Once a Fare Display has been requested, follow-up inputs can be made to
update the initial request. The use of follow-up inputs results in a new Fare
Display reflecting the new requirements.
For example:
Format:
Explanation:
FD-OW
Updates the previous fare display to show one

way fares only.
FD12DEC
Updates the specified date of the previous fare

display.
FD/TG/BR
Updates the previous fare display to show fares

for Thai Airways (TG) and Eva Airways (BR).
FDRT CNN (or C08)
Updates the previous fare display to show round

trip fares for a child.
FDOBOS
Updates the origin city of the previous fare

display to show Boston.
FDDPAR
Updates the destination city of the previous fare

display to show Paris.
FD@YEE3M
Updates the previous fare display to show the

YEE3M fare only
FD@C
Updates the previous fare display to show

business class fares only
Note: FD redisplays the active fare display.
Page 43
Fare Routing
If a routing fare is identified in fare display, it is possible to display the
applicable routing.
Take the following step to display the applicable routing for the MH fare on line
1 of the fare display.
Entry
FDKULOOL10JUN/MH
Screen Response:
Routing fare
Fares displayed on lines 1-6 are routing fares, indicated by the R in the MR
column.
Entry
FR 1
Screen Response:
Note: The routing display shows details of routings between SYD and
OOL.
Routing details shows the specific routing that the passenger needs to
follow.
KUL SYD on primary carrier, which is on MH
SYD OOL on secondary carrier, which is on DJ.
Page 44
Fare Booking Classes

Follow-up entries may be made after a fare display to determine the correct
class of service that must be booked for different carriers participating in an
international itinerary.
Refer to the fare baisis VHLF1MMY fare on line 1 of the following fare display
for travel from Kuala Lumpur to Gold Coast Australia with MH, and the
subsequent routing display.
When to use
Check the booking class when a different carrier is participating in an

international itinerary.
Entry
FR 1
Screen Response:
Note: The routing display shows details of routings between SYD and
OOL is on DJ flight.
How to use
Take the following step to check which class of service to book for carrier AA
Page 45
between BOS and MSY. Identify the line number and the secondary carriers:
Entry
FDC 1//DJ
Screen response:
Note: The display indicates that the DJ flight between SYD and OOL must
be booked in Z class to qualify for the VHLF1MMY fare. If Z class is full, E
class is also permitted to be used to qualify for that fare.
Example Booking File:
Page 46
Galileo Fares Formats

Fare Display Qualifiers (H/FD)
The following qualifiers may be used to request a more specific display. You
may include them at the end of an original display, or use them as an update
entry when prefixed with FD.
Format:
Explanation:
/QF
Specified carrier
OW
--RT
Type of fares one way and round trip
*ADT
*CNN (or) C08
*INF
Passenger type adult, child and infant
Fares with booking class Y (carrier required)
@C
Business class fares only (@F for First class)
@YPX3M
Specified fare basis only
.AT
Travel via Atlantic
:P
Private fares only
:C
Net fares only
:N
Normal fares only
-PRI-ACCT
With specified account code
/X
High to low order
Fare Notes
Format:
Explanation:
FN 12
Display menu of paragraphs for specified line number
FN P20
Display fare notes for specified paragraph number
FN 3/P6.8.14
Display fare notes for paragraphs 6, 8 and 14 for the

specified line number
FN 4/ALL
Display all fare notes for the specified line number
FN 2/S
Display fare notes summary for the specified line

number
FR 5
Display fare routing for the specified line number
Page 47
Module Review
Use your study guide and the Galileo system as you work, and use a date which is six month from today.
When finished, check your answers in Appendix A: Answer Key.
st
1. A customer wishes to fly from London to Copenhagen on 1 of next month and asks you for the lowest
one way fare. What is the:
Fare Display entry:
___________________________________
Lowest fare:
___________________________________
Which airline:
___________________________________
Booking class:
___________________________________
2. Your customer then asks you for the lowest round trip fare for travel with BMI (BD). Update your Fare
Display and answer the questions. What is the:
Fare Display entry:
___________________________________
Lowest fare:
___________________________________
Booking class:
___________________________________
Fare basis:
___________________________________
Minimum stay:
___________________________________
Maximum stay:
___________________________________
Page 48
st
3. Your customer wishes to travel from London to Hong Kong with his family on 1 of next month. The
party consists of two adults, one child aged 7 years and an infant. He wishes to fly with British Airways
(BA), and stay in HKG for at least 3 weeks. He wants the lowest fare. What is the:
Fare Display entry:
___________________________________
Lowest adult fare:
___________________________________
Lowest child fare:
___________________________________
Lowest infant fare:
___________________________________
Booking class:
___________________________________
Fare basis (adult):
___________________________________
Minimum stay:
___________________________________
Maximum stay:
___________________________________
Advance purchase:
___________________________________
4. One of your customers is based in Dallas and wishes to attend an oil conference in Aberdeen next
month. He asks you to compare one way business class fares with American Airlines (AA), United
Airlines (UA) and British Airways (BA). What is the fare for each airline?
Fare Display entry:
___________________________________
AA:
Fare:
___________________________________
Booking class: ___________________________________

Fare basis:
___________________________________
UA:
Fare:
___________________________________
Booking class: ___________________________________

Fare basis:
___________________________________
BA:
Fare:
___________________________________
Booking class: ___________________________________

Fare basis:
___________________________________
Page 49
st
5. Obtain a Fare Display for round trip travel from London to Lisbon, departing on 1 of next month.
Fare Display entry:
___________________________________
Update the display to show fares for TAP Air Portugal (TP) only.
Fare Display entry:
___________________________________
How much is the lowest round trip fare?

Fare:
___________________________________
Fare basis:
___________________________________
Booking class:
___________________________________
What are the restrictions to this fare?

Minimum stay:
___________________________________
Maximum stay:
___________________________________
Advance purchase:
___________________________________
Are changes permitted after reservations have been made?

Entry:
___________________________________
Answer:
___________________________________
If the booking is cancelled the day before departure, how much of the fare may be refunded?
Entry:
___________________________________
Answer:
___________________________________
Page 50
st
6. Obtain a Fare Display for travel from London to Bangkok, departing on 1 of next month with Thai
Airways (TG). Your customer enquires about the QLSX2M fare.
What are the minimum and maximum stay restrictions to this fare?
Minimum stay:
___________________________________
Maximum stay:
___________________________________
If the booking is cancelled the day before departure, how much of the fare may be refunded?
Entry:
___________________________________
Answer:
___________________________________
Update the display to show one way fares only.

Entry:
___________________________________
How much is the lowest one way fare?

Answer:
___________________________________
Does this fare allow stopovers?

Entry:
___________________________________
Answer:
___________________________________
Page 51
st
7. Obtain a Fare Display for travel from Manchester to Brisbane, departing on 1 of next month with
Qantas (QF), travelling via an Atlantic Pacific routing.
What is the lowest round trip fare?
Entry:
___________________________________
Answer:
___________________________________
What are child an infant fares for the same journey?

Entry:
___________________________________
Child fare:
___________________________________
Infant fare:
___________________________________
In which class must reservations be made on Qantas?

Answer:
___________________________________
Page 52
Notes
Page 53
Module 2: Fare Quote and Shopping

Galileo Fare Quote calculates the price for an itinerary, taking into account all
appropriate fare rules and fare construction principles.
The system is designed to quote a fare for a maximum of 16 segments and a
maximum of eight fare components. Fares for a maximum of 99 passengers
may be quoted in one entry, with a maximum of four passenger types.
Fares are obtained from the Galileo Fares database in which can be stored
both public fares and agency private fares.
Fare Quote Assumptions

The following assumptions are made when a fare is quoted:
All passengers in a Booking File require quotes
All passengers are adults, unless an infant or a specific passenger type

code has been used when the name field was added.
All segments are to be quoted
Sale and ticketing to take place in the country of set location
Ticketing to take place on the same date as the fare is quoted, or within the
guarantee limits
A stopover is assumed where connections are 24 hours or more for

international travel, and 4 hours or more if the journey is within North
America
Passengers are not exempt from ticketable taxes
Fare quote qualifiers may be used to override any or all of these assumptions.
Page 54
Fare Quote (FQ)

Fare Quote quotes the lowest applicable fare for the booked itinerary, and it is
automatically filed in the Booking File.
Note: Any markets who do not use Automatic Plating Carrier will receive the
response Unable to file need Plating Carrier in the last line of the fare quote
entries shown in this module. The fare will need to be requoted by adding /Cxx
to the end, where xx is the plating carrier.
When to use
Use FQ when you wish to quote the lowest fare for the booked itinerary.
How to use
Refer to the following Booking File.
Take the following step to quote the lowest fare for the itinerary as booked:
Enter: FQCnn
Note : nn denotes carrier code
Response:
Page 55
Screen description:
Detail:
Explanation:
FQ
FQG 1-2
Guaranteed fare quote for passengers 1 and 2 specifying

the base fare for each passenger, total ticketable taxes for
each passenger, and total of the fare and taxes for both
adult passengers.
FQG3
Guaranteed fare quote for passenger 3 specifying the

base fare and total ticketable taxes, and total of the fare
and taxes for the infant.
GRAND
TOTAL
Grand total of fare and ticketable taxes for all passengers

in the Booking File.
ADT
Notes showing fare restrictions and currency conversion if

appropriate, Ticketing Agency and default plating carrier
for each passenger type in the fare quote.
INF
Points to note:
Fares are automatically filed in the Booking File following an FQ input,

provided there are names present.
Enter FQ to redisplay the last fare quote response anytime during the
current session.
Page 56
Fare Quote Alternate (FQA)

Fare quote alternate entry offers alternative fares for booked segments.
Entry: FQACnn
To select a fare from the list of alternate fare
Entry
FF2
(2 denotes fare line number 2)
Page 57
Fare Quote Displayed in Linear Format

When the fare has been filed in the Booking File, it is possible to display the
fare in linear format.
When to use
Display the linear fare to see the detail to be printed on the ticket.
How to use
Refer again to the Booking File.
The fare is stored in the filed fare field in linear format.

Display the filed fare field.
Enter:
FF
Response:
Screen description:
Detail:
Explanation:
FQ1 - S1-2
Fare quote 1 for segments 1 and 2, date the fare was

quoted, and sign on and duty code.
P1, P2, P3
Passenger numbers and names. Guaranteed status,

date until which the fare is guaranteed (7 days within
IATA Europe), and the total of fare and ticketable taxes
for each passenger.
Page 58
Display the details of the fares quoted in fare quote 1.
Enter:
FF1
Response:
Detail:
Explanation:
FQ1 - S12
Fare quote 1 for segments 1 and 2, date the fare was

quoted, and sign on and duty code.
P1, P2
Passenger numbers and names. Guaranteed status, date

until which the fare is guaranteed (7 days within IATA
Europe), and the total of fare and ticketable taxes for each
passenger.
LON VS
NYC
Fare construction, IATA ROE and PFCs collected.
FARE
Fare in local currency, equivalent in currency of payment,

taxes in the currency of payment, total of equivalent and
taxes in the currency of payment.
S1, S2
Fare basis and baggage allowance for each segment.
NONREF
NONEND
Fare restrictions, endorsements.
P3
Fare quote for passenger 3.
T P1-3/S12/ CVS/ET
Ticketing passenger 1-3, for segments 1-2 with plating

carrier stored as a ticketing modifier and E ticketable.
Page 59
Points to note:
To display the linear fare for each individual passenger, enter

FF1P2 or FF1P3 as appropriate.
If a fare has not been filed in the Booking File, enter F Q to view the
construction in linear format.
FF1P1,
Fare Quote Best Buy (FQBB)

Fare Quote Best Buy quotes the lowest fare for which seats are available for
the booked itinerary (this will normally be an economy fare). Modifiers can be
added to specify a cabin type (e.g. Business or Premium Economy.)
There are two possible responses to a Best Buy fare request:
Flight segments must be rebooked in a different booking class code to

obtain the Best Buy fare.
Booking class codes have been used correctly to obtain the Best Buy fare,
and no rebooking is required.
Points to note:
Fare Quote Best Buy can only be requested for an itinerary with a
maximum of 8 segments, and all must be confirmed.
When to use
Use FQBB when you wish to quote the lowest available fare for the booked
itinerary.
Note: If no cabin modifier is used in the format, the fare quoted will always be
the cheapest (usually economy), regardless of the class in which the original
itinerary was booked.
Page 60
How to use
Take the following step to quote the lowest available fare:
Enter: FQBBCnn
Response:
Note: The quoted fare is not filed in the Booking File.
Page 61
Screen description:
Detail:
Explanation:
FQBB
Best buy
quotation
System message advising that segments 1 and 2 must be

rebooked in V class to qualify for the lowest available fare.
FQG1
Guaranteed fare quote for passenger 1 specifying the fare

basis, total fare the each passenger, total ticketable taxes
and total of fare and taxes for the adult passenger.
GRAND
TOTAL

ADT
Notes showing fare restrictions, currency conversion, if

applicable, Ticketing Agency and default plating carrier for
the adult passenger
TO
REBOOK
FQBBK prompt to rebook the itinerary into V class if

the quoted fare is required.
Rebooking the Itinerary

When to use
Rebook the itinerary in V class if the quoted fare is required.

How to use
Take the following step to rebook the itinerary into V class.
Tab to the prompt and enter: FQBBK

Response:
Page 62
Screen description:
Detail:
Explanation:
BEST BUY
Successful rebook message.
REBOOKED
SEGMENTS
Note to confirm which segments have been rebooked.
GRAND TOTAL
Grand Total response. The fare is automatically

filed in the Booking File.
No Rebooking Required
If no rebooking is required, the following response is received:
Points to note:
The booking class codes used are correct for the lowest available fare, and
therefore no rebook is required.
When no rebooking is necessary, the fare is automatically filed in the

Booking File, provided a name field is present.
Page 63
Best Buy by Cabin

A modifier may be used for Best Buy transactions to allow the user to request
the best fare by cabin.
The five cabin modifiers are:
-PREMF
Premium First Class
-FIRST
First Class
-BUSNS
Business Class
-PREME
Premium Economy
-ECON
Economy
These are added to the end of the FQBB with a double plus sign.
For example:
FQBBCnn++-BUSNS
Galileo 360 Fares will process the best buy request, returning the best
available fare for the cabin requested. When the cabin modifier is used and no
fares are either available or found in the cabin requested, the following error
message will be output.
NO FARES AVAILABLE FOR REQUESTED CABIN
When to use
Use Best Buy by Cabin when you wish to quote the lowest available fare for a
specified cabin.
How to Use
Refer to the following Booking File
Page 64
Take the following step to quote the lowest available fare:
Enter: FQBBCnn++-FIRST
nn : denotes carrier code
Response
Detail:
Explanation:
FQBB++-FIRST
Best buy
quotation
System message advising that segments 1 and 2 must

be rebooked in A class to qualify for the lowest first
class fare.
FQG1
GRAND TOTAL
Grand total of fare and ticketable taxes for all

passengers in the Booking File.
ADT
Notes showing fare restrictions, currency conversion, if

applicable, Ticketing Agency and default plating carrier
for the adult passenger
TO REBOOK
Guaranteed fare quote for passenger 1 specifying the

fare basis, total fare the each passenger, total
ticketable taxes and total of fare and taxes for the adult
passenger.
FQBBK prompt to rebook the itinerary into A

class if the quoted fare is required.
Page 65
Fare Quote Guarantee

Statement of Guarantee
Galileo guarantees that automatic fare quotes from Galileo Fares are valid at
the time of ticketing. Galileo will cover the cost of fare claims/debit memos from
airlines resulting from a fare quote error.
Automatic fare quotes are identified by the guaranteed status printed on the
ticket. Fare quote status codes used on tickets are the source of reference for
determining if the fare quote falls under the guarantee. In no way is this policy
meant to guarantee the lowest fare, but rather that the fare is valid at the time
of ticketing.
Guarantee General Provisions

Galileo guarantees fare quotes automatically produced by Galileo Fares at the
time of ticket issuance whether paper or electronic tickets, and for tickets
issued within seven days after the fare was filed in the Booking File for IATA
Europe, subject to meeting all of the following criteria.
The fare claim/debit memo is received by Galileo Fares within one year of
ticket issuance.
The fare quote is filed in the Booking File at the time of ticketing.
All ticketing and reservations restrictions are adhered to when the ticket is
issued.
Supporting documentation is provided, such as a copy of the flown ticket,

the fare claim/debit memo from the airline, or a copy of the Booking File.
Page 66
Fare Quote Status Codes

The following table lists the fare quote status codes that you will see when
working with Galileo Fares.
Fare quote
status code:
Explanation:
Airline Private fare
Built fare, input manually by an agent. Not guaranteed.
C status is output when a fare is quoted automatically and

the advance purchase rule is indicated in hours.
Guaranteed fare as explained on previous pages.
Invalid fare, as a result of an itinerary change.
Manual fare. System-generated fares which are not

guaranteed because of the use of fare quote qualifiers.
Non-guaranteed fare when quoted outside IATA Europe

and not ticketed within the same transaction.
Agency private fare, not guaranteed
Fare restored by agent for re-ticketing.

Not guaranteed.
Expired fare. Guaranteed fares expire at midnight local

time on the last day of the guarantee.
Page 67
Fare Quote Qualifiers

Fare Quote qualifiers can be added to FQ and FQBB entries, to override the
basic fare quote assumptions listed at the beginning of this module.
Some fare quote qualifiers which may be used are:
Passenger
Passenger description
Segment
Passenger Qualifier
The system default quotes fares for all passengers.
When to use
Use a passenger qualifier when you wish to quote a fare for a specific
passenger in the Booking File.
Page 68
How to use
Take the following step to quote a fare for passenger 2 only.
Enter: FQCnn/P2
Response:
Note: The fare quote response is for passenger 2 only.
Example formats:
Format:
Explanation:
FQCnn/P1.4
Quote for passengers 1 and 4.
FQCnn/P2-4
Quote for passengers 2 through 4.
FQCnn/P2.4-7
Quote for passengers 2, 4, 5, 6 and 7.
Note: A hyphen indicates through, and a dot indicates and.
Page 69
Passenger Type Codes (PTC)

It is not normally necessary to include a passenger type code as part of the fare
quote entry, as it can be incorporated into the name format. However, if it is
omitted from the name field the system, will assume all passengers are adults
(with the exception of infants, who are specifically identified in a Booking File).
Note: Enter PTC to display a list of applicable passenger type codes.
When to use
Use a passenger type code to identify a passenger other than adult.

Take the following step to quote a fare for all passengers in the Booking File,
identifying passenger 2 as a child.
Enter: FQCnn
Response:
Page 70
Detail:
Explanation:
FQG 1-2
Guaranteed fare quote for passenger 1 an 2 specifying the

base fare, total ticketable taxes and total of the fare and
taxes for the adult (ADT)
FQG 3
Guaranteed fare quote for passenger 2 specifying the base

fare and total ticketable taxes, and total of the fare and
taxes for the child (C08).
FQG4
Guaranteed fare quote for passenger 3 specifying the base

fare and total ticketable taxes, and total of the fare and
taxes for the infant (INF).
GRAND
TOTAL

ADT
Notes showing fare restrictions and currency conversion if

appropriate for each passenger type in the fare quote.
Note: To display the filed fare field, enter
FF.
Example formats:
Format:
Explanation:
FQP1.2.3-4 C07
Quote for passengers 1 and 2

(adult), and passengers 3 and 4
(both children, aged 7 years).
FQP3 C04
Quote for passengers 3 only (child

aged 4 years).
FQP1.2 YTH.3 C09.4
Quote for passengers 1 (adult),

passenger 2 (youth), passenger 3
(child aged 9 years) and
passenger 4 (adult).
Note: A hyphen indicates through, and a dot indicates and.
Page 71
Summary
Passenger numbers must be in ascending order.
If a passenger description code is not preceded by a passenger number,

e.g. FQBBCnn CNN, the system will assume all passengers are of the
specified passenger type.
If there is no specific fare for the passenger description code requested, the
system will default to the applicable adult fare. This will be reflected in the
passenger description (PSG DES) and a warning message will appear
below the grand total of the fare quote response.
Passenger description codes which require a specified percentage discount

such as RP or IF, result in a fare quote with FQM (manual status), and
fares are not guaranteed. The system simply discounts an adult fare by the
percentage specified, but does not validate that the percentage is correct,
or that such a fare is permitted for the itinerary.
Passenger type codes
Passenger type codes and descriptions may be displayed using the following
entries.
Explanation:
Format:
Display a complete list of codes and

descriptions
PTC
Display a list of codes and

descriptions beginning with the letter
E
PTC/E
Search for a code by description.

Note: All passenger type
codes/descriptions which match the
word are displayed.
PTD/STANDBY
Passenger type codes with an age requirement
If an airline has not filed any age restriction, and standard rules apply, then
passenger type codes such as CNN or SNN may be used in fare quote, e.g.
FQCnn CNN or FQ SNN.
However, if an airline has filed an age restriction, NN (eg CNN, or SNN) must
be replaced by the age for fare quote purposes, e.g. FQCnn C10 OR
FQCnn S65.
Note: The age that is input is validated against the age restriction in the fare
rule, e.g. C10 or S65.
Page 72
Segment Qualifier
The system default quotes fares for all segments.
When to use
Use a segment qualifier when you wish to quote a fare for specific segments in
the Booking File.
How to use
Take the following step to Fare Quote Best Buy quote for segments 1 and 4
only.
Enter: FQBBCnn/S1.4
Response:
Example formats:
Format:
Explanation:
FQCnn/S1-2.4
Quote for segments 1, 2 and 4.
FQCnn/S1.4
Quote fares for segments 1 and 4.
FQBBCnn/S1.4.5-6
Fare quote best buy for segments 1, 4, 5 and 6.
Note: If duplicate segments exist in an itinerary, confirmed in one class and

wait-listed in another, segment select inputs must be used.
Page 73
Working with Filed Fares

Fares are stored in the Booking File in the filed fare field. Most fares are filed
automatically and once filed may be:
Action:
Format:
Displayed in summary
format
FF
Displayed in detailed
linear format
FF1
Display filed fare 1
FF2P3
Display filed fare 2 for passenger 3
Ticketed
Cancel Filed Fare

(Unticketed only)
Filed fare field will be automatically updated when

a ticket is issued.
FX1
Cancel filed fare 1
FX1.3.5
Cancel filed fares 1, 3 and 5
FX1.3-6
Cancel filed fares 1, 3, 4, 5 and 6
FX1P2.4 Cancel filed fare 1, passengers 2 and 4

FXALL
Cancel all filed fares
Remove Ticketed Filed

Fare
/0S1
Restored for re-ticketing
FF1@R
Amended
FF1BG40K
Note: Free baggage allowance may be amended
without altering the guarantee status of the fare.
Other areas of a fare may be amended using
manual fare build entries.
Note: It is necessary to cancel any duplicate fares before end transaction.
Page 74
Fare Quote Formats

Formats may be found in the Help pages. The following are sample entries.
Fare Quote (H/FQ)
Format:
Explanation:
FQCMH
Quote lowest fare for class booked plating on MH
FQCnn/P1.2.3 C09
Quote lowest fare for class booked, specifying

passenger numbers and type (PTC not required if
added to the name field)
FQCnn/S2-3
Quote lowest fare for class booked, for segments 2

and 3 only
FQCnn@YEE6M
Force fare quote for fare basis YEE6M
FQCMH*GIT
Quote group fare to be plate on MH
FQCEK*ITX
Quote IT fare with PTC type as ITX plating on EK
FQCMH*STU
Quote Student fare plating on MH
FQCnn:P
Quote lowest private fare for class booked
FQCnn:C
Quote lowest net fare for class booked
FQCnn:N
Quote lowest normal fare
FQCnn-ACCT:P
Quote lowest fare private fare with/without specified

account code
FQCnn-SHE99
Quote private fare with account code SHE99
FQCnn/ACC
Quote discounted passenger type (e.g. child)

accompanied by an adult on a separate Booking File
(when PTC in name field)
FQCnn/P1-15*GIT.16*E09
Quote group fare for pax 1 till 15 and group child

fare for pax 16 aged 9 yrs old
FQCnn/P19*E06/ACCGIT
Quote child group fare individually with

accompanied group for pax 19 age 06 yrs old
Fare Quote Best Buy (H/FQ)

All modifiers shown above can also be added to FQBB formats.
Format:
Explanation:
FQBBCnn
Quote lowest available fare for flights booked
FQBBCnn++-PREMF
Quote lowest available Premium First Class
FQBBCnn++-FIRST
Quote lowest available First Class
FQBBCnn++-BUSNS
Quote lowest available Business Class
Page 75
FQBBCnn++-PREME
Quote lowest available Premium Economy Class
FQBBCnn++-ECON
Quote lowest available Economy Class
FQBBK
Rebook classes for lowest available fare
Page 76
Focalpoint Shopping
Focalpoint Shopping provides access to the wealth of Galileo 360 Fares and
searches for low fare options and available flights using a fast and efficient
cryptic transaction incorporating a wide variety of options to customise and
streamline the search.
Focalpoint Shopping can quote fares of up to 8 flight segments booked or
unbooked, for up to 9 passengers, and searches public, private and net fares.
Booked Itineraries
Focalpoint Shopping entries can be used to search for alternative pricing and
itinerary options for the same dates and destinations as booked.
When to Use
To obtain alternative fares and routings for a booked itinerary.

How to Use
Refer to the following Booking File
To use Focalpoint Shopping:
Enter: FS
Page 77
Response
In this example a total of 8 Pricing Options and 12 Itinerary Options have

been returned. Pricing Option 1 is a Best Buy (without cabin preference) of the
itinerary as booked.
Pricing Option is the term associated to each unique fare level.
Itinerary Option refers to the number of unique itinerary patterns returned for
each request. The same fare may be available with several different itinerary
options.
The asterisk on the right-hand of the display against some of the flights
indicates that Focalpoint Shopping has dynamically checked availability across
a direct link to the carrier's database.
Format:
Explanation:
FSKn
Rebook the required pricing option
*FSn
Display the fare construction
FQNn
Display fare rules
More*n
Display additional itinerary options for the specified

pricing option
Page 78
Displaying the fare construction
Tab and enter to display the required fare construction.

For example, to display the fare construction for pricing option 2, enter: *FS2
Note: Enter *FS to return to the results screen.

Displaying the fare rules
Tab and enter to display the components of the fare rules.

For example, to display the fare rules for pricing option 2, enter: FQN2
Page 79
Booking the Itinerary
Tab and enter to book the itinerary for the required fare.
For example, to book the itinerary for pricing option 2, enter: FSK2
Display the record to see the new itinerary. The original flights have been
cancelled.
To store the fare enter FQ.

Follow-up formats
The following follow-up formats are available:

Format:
Explanation:
FSMORE
View more pricing options.

Note: Results are grouped in bundles of 8. This
only displays if more than 8 results are returned.
FS*
Redisplay the results screen
FS-
Move back to the previous group
Page 80
Using Search Modifiers

You can use pricing and availability modifiers to customise your search in order
to meet the needs of your customer. For example, you can specify a search for
direct flights, and indicate the required class of travel and preferred airlines.
When used together, pricing modifiers must be specified first and separated
from availability modifiers using ++ as a separator.
Pricing modifiers
All pricing modifiers that are currently available with fare quote functionality,
FQ, FQBB, FQBC, FQBA and FQA may be used with Focalpoint Shopping.
Note: You must separate multiple pricing modifiers with a / slash.
The following are some example entries:
Format:
Explanation:
FS*C10
Focalpoint Shopping for a child aged 10.

Note: This is not necessary if the PTC has been
entered in the name field.
FSP2
Passenger 2 only
FSTE
Tax exempt
FSS1-3
Segments 1 through 3 only
FS:P
Private fares only
FS:C
Net fares only
FS*STU/P1/TE/:P
Focalpoint Shopping for a student fare, passenger

1, tax exempt and private fares only.
Note: You must separate multiple pricing modifiers
with a / slash.
Page 81
Availability modifiers
You must precede availability modifiers with a double ++.

Format:
Explanation:
/BA
Specify carrier
/CX#
Include only the specified carrier
/BA/LH/BD
Specify maximum of three carriers
/UA-/AA-/CO-
Exclude maximum of three carriers
//*A
Specify alliance carriers (Star Alliance)
//*O-
Exclude alliance carriers (One World)
.D
Direct flights and non-stop flights
-FIRST
Cabin preference First Class
-BUSNS
Cabin preference Business Class
-ECON
Cabin preference Economy Class

Note: The first pricing option returned from a
booked itinerary is always a FQBB of the itinerary
without cabin preference.
.DXB
Specify connecting city
.JED-
Exclude connecting city
-10
Search for days earlier than booked
#5
Search for days later than booked
Format examples
Format:
Explanation:
FS++.D
Direct flights only
FSS1-3++/BA
Segments 1 through 3 only with a specified carrier
FS*S1.2++-BUSNS
Segments 1 and 2 only in business class.
Page 82
Without a Booked Itinerary

Focalpoint Shopping allows you to search for fares without booking an itinerary.
When to Use
To obtain a variety of different pricing and routing options for a prospective

itinerary.
How to Use
Refer to the following example for travel from London to Madrid, travelling 01
June, returning 08 June.
Enter: FSLON01JUNMAD08JUN
As with a booked itinerary Focalpoint Shopping returns pricing and itinerary

options. This example has 5 different prices available, but 181 different
itinerary variations. The tab options available here are the same as before:
Format:
Explanation:
FSKn
Rebook the required pricing option
*FSn
Display the fare construction
FQNn
Display fare rules
More*n
Display additional itinerary options for the specified

pricing option
Page 83
Using Modifiers to Customise your Search

Pricing and availability modifiers may be used to make a more specific search.
Refer to the following example:
Enter: FSLON1JUNDXB8JUNLON++/EK/-BUSNS
This search is for Business class fares only with Emirates. When no booking is
held, the first option returned is also for the cabin requested. (In this case
Business)
Format Examples
Format:
Explanation:
FSLON10JANDXB
One way journey
FSLON10JANDXB20JANLON
Round trip journey
FSBKK1JUNHKG7JUNSIN10JUNTYO15JUNBKK
Circle trip journey
FSLON10JANDXB--AUH20JANLON
Surface sector
FSROM1JUNX-JFKCVG20JUNX-JFKROM
Connecting point
Page 84
Pricing modifiers
You must precede pricing modifiers with a single +.

Input Format:
Explanation:
FS2LON20DECJKT
Two passengers
FSFRA1JUNLON10JUNFRA+*C10
Passenger type code
FS2HKG10JUNTYO20JUNSIN+P1.2*C04
Adult and child aged 4

years
FSFRA1JUNLON10JUNFRA+:P
Private fares only
FSFRA1JUNLON6JUNFRA+-ACCT CODE
Private fares with an

account code
FSFRA1JUNLON6JUNFRA+PE00
Fares with no penalty
FSFRA1JUNLON6JUNFRA+:NR
Fares with no restrictions
FSFRA1JUNLON5JUNFRA+TE-GB
Fares with tax exemption
Input Format:
Explanation:
FSSYD1JUNTYO/QF10JUNHKG/CX
Specified carriers each

segment
FSSIN1JUNHKG-BUSNS10JUNPAR-FIRST
Preferred cabin class on

each sector
FSZRH10JUNLHR.M#20JUNZRH.E#
Preferred morning and

evening departure times on
each sector
Flight segment modifiers
Page 85
Itinerary modifiers
You must precede itinerary modifiers with a double ++.

Format:
Explanation:
FSLAX1JUNLON10JUNLAX++//*A
Specified alliance
FSSYD1JUNAKL10JUNSYD++/QF/NZ
Specified carriers
FSSIN10JUNHKG20JUNSIN++-FIRST
Specified cabin class
FSCDG10JUNMAD12JUNCDG++.D
Direct flights only
Pricing and availability modifiers combined
If you use both pricing and availability modifiers, you must precede the first
pricing modifiers with a single +. The first availability modifier must then be
preceded by a double ++.
Format:
Explanation:
FSPAR1JUNLON5JUNPAR+TE-GB++/AF/BA
Tax exemption and

preferred carriers
FSLON1JUNHKG10JUNLON+:NR++-BUSNS
No restrictions and
business class
Page 86
Module Review
Use your study guide and the Galileo system as you work, and write down your entries and your answers in
the space provided. When finished with any bookings please Ignore them. Check your answers in
Appendix A: Answer Key.
1. Retrieve the following Booking File for passengers Alonso. Request a basic fare quote (FQ).
Write down your fare quote entry:
_____________________________________________________________________
Adult fare:
_____________________________________________________________________
Child fare:
_____________________________________________________________________
Infant fare:
_____________________________________________________________________
How much is the free baggage allowance?
_____________________________________________________________________
Page 87
2. Retrieve the following Booking File for passenger Clifford. Request a basic fare quote.
Write down your fare quote entry:
_____________________________________________________________________
Adult fare:
_____________________________________________________________________
Is this the lowest fare for the journey? What entry checks for the lowest fare?
_____________________________________________________________________
Rebook the itinerary in the correct class to qualify for the lowest fare. What is the entry?
_____________________________________________________________________
How many filed fares are now in the Booking File?
_____________________________________________________________________
What is the status of each of the filed fares? What do they indicate?
_____________________________________________________________________
What is the entry to cancel the fare no longer required?
_____________________________________________________________________
Page 88
3. Retrieve the following Booking File for passengers Robertson.
What is the business class (J) fare for the itinerary with Virgin?
_____________________________________________________________________
What is the entry to check for any cheaper business class fares on the same flights?
_____________________________________________________________________
What is the fare, fare basis code and booking class?
_____________________________________________________________________
Rebook the cheaper fare. What is the entry?
_____________________________________________________________________
What entry could you make to check for alternative business class fares with other airlines?
_____________________________________________________________________
Book the lowest alternative offered. What entry did you make?
_____________________________________________________________________
Ensure you have a valid fare quote stored for this fare and cancel any unwanted fares.
Page 89
st
th
4. Your passenger wishes to fly from Manchester to Nice on 1 June and return on 8 June and requires
alternatives on various airlines before making a booking.
Write down the best entry to make this request?
_____________________________________________________________________
How many Pricing and Itinerary options have been returned?
_____________________________________________________________________
What entry do you make to view the fare construction and tax breakdown of the first fare?
_____________________________________________________________________
What is the entry to go back to the previous screen?
_____________________________________________________________________
How many itinerary options are there for the second pricing option, and how do you view them?
_____________________________________________________________________
How do you display the fare rules for the first pricing option?
_____________________________________________________________________
Is a refund applicable if the journey is cancelled before departure?
_____________________________________________________________________
Finally, book pricing option one for the passenger, using your own name and ensure a fare is stored in
the booking.
_____________________________________________________________________
Page 90
Appendix A: Answer Key

The following are sample answers to the exercises and Module Reviews contained in this course book.
Module 1: Galileo Fares

Module Review
1.
FDLON1JUNCPHOW
GBP 2.00
AB
V
2.
FD/BDRT
GBP 152.00
T
TBRTM
No min stay/Max 1 year
3.
FDLON1JUNHKG ADT CNN INF/BA

-RT
GBP 308.00
GBP 231.00
GBP 31.00
N
NLCGBO
Saturday night/12 months
FN 1/P5
Ticket must be issued within 72

hours after making the reservation
(refer to rules)
Page 91
4.
FDDALABZ01JUN
OW@C/AA/UA/BA
AA
USD 5898.00
J
J
UA
USD 4798.00
A
DUP
BA
USD 5897.00
J1US
J
5.
FDLON1JUNLISRT
FD/TP
GBP 43.00
OTAP
O class
FN 1/P6.7
None
None
FN 1/P5
No advance purchase, but ticket

must be issued within 72 hours after
reservations made
FN 1/P16
No changes permitted
Ticket is non refundable
6.
7.
FDLON1JUNBKK/TG
7 days/2 months
FN 1/P16
GBP 50.00
FDOW
GBP 590.00
FN 1/P8
One free S/O permitted
FDMAN1JUNBNE/QFRT.AP
GBP 599.00
FD CNN INF@SLBBGB
SLBBGB
GBP 449.00
GBP 60.00
S class
Page 92
Module 2: Fare Quote

Module Review
1.
FQCBA or FQCBAP1.2.3 C07.4 (if

not used PTC in name field
FF1
GBP 1610.00 + tax

GBP 1207.00 + tax
GBP 161.00 +tax
Y2BA
2 pieces
2.
FQCQF
GBP 968.00 + tax
FQBBCQF
GBP491.00 + tax
FQBBK
2 filed fares
Note: The original filed fare is

invalidated after FQBBK and will
automatically drop out of the Booking
File on end transaction.
I - Invalid
G Guaranteed
FX1
3.
FQCVS
GBP4986.00 + tax
FQBBCVS++-BUSNS
GBP 1682.00 + tax

ZHGBO Z Class
FQBBK
FS++-BUSNS
FSK1
FQ and FX1-2
4.
FSMAN1JUNNCE8JUNMAN
18 Pricing + 221 Itinerary Options
*FS1
FS- or FS*
MORE*2
FQN1
FN1/P16
Non Refundable
FSK1, N.xxxxx &FQ
Page 93

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Galileo 360 Fares

Galileo Fare Quotation Mar 2010

Galileo Fare Quotation Mar 2010

Galileo Fare Quotation Mar 2010

Fare Display ........................................................................................................................................... 27

Galileo Fare Quotation Mar 2010

Module 1 - Galileo Fares

Identify Difference Classes

Galileo Fare Quotation Mar 2010

Identifying Fare Types

Galileo Fare Quotation Mar 2010

Galileo Fare Quotation Mar 2010

Point to Point Fares

Galileo Fare Quotation Mar 2010

Galileo Fare Quotation Mar 2010

Galileo Fare Quotation Mar 2010

PEX and Super-PEX Fares

Galileo Fare Quotation Mar 2010

PEX and Super-PEX fares are displayed on lines1-4

Fare Basis Code Exceptions

Interpreting Fare Basis Codes

Galileo Fare Quotation Mar 2010

First class premium

First class discounted

Business class premium

Business class discounted

Economy class premium

Economy class discounted

High or peak season

Low or basic season

High shoulder season

Mid shoulder season

Low shoulder season

Variations on the shoulder season

Galileo Fare Quotation Mar 2010

Day of the Week Code

Time of Day Code

Galileo Fare Quotation Mar 2010

Fare and Passenger Type Code

Galileo Fare Quotation Mar 2010

Advanced purchase fare

Advanced purchase fare (lower level)

Non refundable advanced purchase fare

Budget fare discounted

Super saver fare

One way excursion fare

One way fare

Round trip fare

Accompanied Child fare

Infant fare (Not occupying a seat)

Senior citizen fare

Ships crew fare

Spouse fare (accompanying)

Maximum stay 3 months

Maximum stay 45 days

Maximum stay 1 year

Fare Level Identifier

Highest fare level

Second fare level

Third fare level

Galileo Fare Quotation Mar 2010

Fare specific to Air France

Fare for arrival/departure from Stansted

Recognizing Normal Fares