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Delmar 2014 Bu Mala
Delmar 2014 Bu Mala
article info
abstract
Article history:
Received 1 August 2012
Received in revised form 1 November 2012
Accepted 1 December 2012
Available online 11 January 2013
This study examines how and under what conditions joint ventures facilitate cooperative learning. The study analyzes how a
joint-venture approach facilitates initial learning in the cooperative process and considers to what extent inter-organizational
factors such as commitment, trust, control and conflict resolution affect the partners involved. The study then compares these
hypotheses based on a sample of 74 international joint ventures (IJVs). The results provide empirical evidence to show that
commitment is both a significant and es-sential variable, yet they also illustrate that this type of cooperation is not enough on
its own for partners to learn how to cooperate effectively.
Keywords:
Cooperative learning
Joint venture
Commitment
Trust
Conflict
Control
0148-2963/$ see front matter 2012 Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.jbusres.2012.12.017
1. Introduction
Traditionally, empirical studies on cooperation agreements treat the
relationships between partners in cooperation from a static per-spective;
directing analysis on individual cooperation agreements rather than on the
relationships that are created between the partners, and without taking into
account the relationships that are forged as a re-sult of repeated alliances and
the processes that emerge from these inter-actions ( BarNir, 2012; Bonzo,
Valadares de Oliveira, & McCormarck, 2012; Ring & Van de Ven, 1994).
Cooperation is a dynamic process that is essentially flexible. Progress made in
cooperation is the result of a com-bination of different changes for the
partners involved. These changes are both internal and external and therefore
result in changes to the part-ners' needs. The organizational decision
processes of IJVs are complex and dynamic with iterative steps, permitting all
phases to be observed in every time unit occurring during the process ( Baba
& HakemZadeh, 2012; Woodside & Kadik, 1991).
Studies on cooperation process learning are few and far between.
Extensive prior research probes into the determining factors of coop-eration
and/or the contractual cooperation relationships, whereas a gap in the
literature is noticeable with respect to studies focusing on how firms adapt
their learning processes for and in cooperation. Doz (1996) anticipates the
study of these processes by analyzing the progress of cooperation projects in
the context of major alliances.
The authors alone are responsible for all limitations and errors that may relate to the study
and the paper.
Corresponding author.
E-mail addresses: maria.m.benavides@uv.es (M. del Mar Benavides-Espinosa),
Domingo.Ribeiro@uv.es (D. Ribeiro-Soriano).
649
firms that take these necessary steps can be sufficiently assured that their
partners will provide the time and resources required to maintain their
commitment. The partnership also means that the partners have to accept a
certain level of risk, which will increase as the level of invest-ment rises,
provided that the resources invested are valid ( Parkhe, 1993).
Borys and Jemison (1989) argue that joint commitment is a requi-site of
cooperation agreements. Each partner must pledge a high level of
commitment in order to maintain their high expectations and sub-sequently
achieve their objectives ( Doz, 1996). Partners achieve their objectives by
gaining greater experience through cooperating and learning. In other words,
the partners increase their chances of success by applying high levels of
commitment in an effective manner ( Kumar & Nti, 1998). A lack of
commitment, on the other hand, harms the rela-tionship between the partners
and has a negative effect on future rela-tions ( Ario & de la Torre, 1998).
A strong level of commitment is therefore required to overcome the
natural resistance to risk, to provide the necessary resources for this
cooperation, and to encourage sufficient levels of information ex-change (
Ario & Doz, 2000; Barnes, Pashby, & Gibbons, 2002; Lee, Olson, & Trimi,
2012; Sambasivan, Siew-Phaik, Mohamed, & Leong, 2011). A willingness on
the part of the partners to learn what the other parties can contribute and what
they want in return ( Ario & de la Torre, 1998; Doz, 1996) creates a capacity
to cooperate, which enables the development of cooperative learning through
trial and error.
H1. The commitment of the partners to a joint venture has a positive influence
on cooperative learning.
2.2. Partner trust
Trust between partners plays an essential role in cooperation agree-ments (
Van Aken & Weggeman, 2000). From an organizational per-spective, Axelrod
(1984) and Zucker (1987), together with other authors, see trust between
cooperating firms as an expression of assur-ance between the different parties
or an exchange of some sort (a type of trust that must not be jeopardized by
the actions of the other party).
A continuing level of trust is essential to guarantee the progress of the
cooperation so as not to expunge the efforts that may have been productive up
to that point ( Camn, Gottfridsson, & Rundh, 2011; Dulbecco, 1994). If the
partner responds to cooperation expectations, the level of joint trust will
gradually increase. In contrast, negative perceptions, surrounding the negative
or non-cooperative behavior of the partners, can destroy this trust. The lack of
a development of trust can lead partners to act defensively and can even result
in the termination of potential alliances ( Das & Teng, 1998, 2001). Control
measures are therefore put in place ( Inkpen & Currall, 2004; Snchez, Vlez,
& Ramn-Jernimo, 2012) in order to minimize the risk of opportunistic
behavior.
According to Inkpen and Currall (2004), when partners create a joint
venture and the initial conditions enable continuing cooperation, trust between
partners develops. Therefore, past actions generate trust and this trust provides
information depending on the level of commitment between the partners (
Kumar & Nti, 1998). An atmosphere of trust al-lows cooperation to take place
more easily and attempts to provide bet-ter solutions to problems that
suddenly arise. Trust between partners reduces the need to strictly supervise
the cooperation and cuts down the agreement renegotiation period ( Parise &
Sasson, 2002). Trust also curtails uncertainty in partner behavior and
eliminates the disadvan-tages of cooperation ( Hoffmann & Schaper-Rinkel,
2001). By developing a set of confident behaviors, management can reduce
this risk of oppor-tunism ( Whitener, Brodt, Korsgaard, & Werner, 1998).
The parties in a partnership gradually acquire a certain level of cooperative learning, especially if cooperation agreements are repeated between
the same partners, something which leads to mutual under-standing and trust,
and enables the implementation of more flexible
650
control structures ( Ring & Van de Ven, 1992, 1994). Therefore, increased
trust results in a greater understanding of the partners and yields a higher
quality experience in cooperation, which, in turn, develops the ability to
cooperate with one another. The creation of trust between part-ners, therefore,
provides increased cooperative learning.
H2. Trust between partners in a joint venture has a positive effect on
cooperative learning.
2.3. Partner control
Control is a key variable in cooperation between firms ( Beamish, 1988;
Sohn, 1994). According to Das and Teng (1998), partner control is a
regulatory process through which the elements of a system are made more
predictable. This is achieved by establishing a standard for the pur-suit of
objectives or desired states, where the control level is the result of the control
process. Establishing the appropriate control mechanism means assigning
desired objectives, which can be predicted. Therefore, clear objectives not
only help to establish cooperation agreements, but they also enable the
creation of specific rules and regulations (Das et al., 1998; Parnell, Lester,
Long, & Kseoglu, 2012; Rondn-Catalua, Navarro-Garca, GmezGonzlez, & Rodrguez-Rad, 2012).
In joint ventures, an added control objective is property control ( Aulakh,
Kotabe, & Sahay, 1997; Das & Teng, 1998). Joint venture property control is
basically determined by the share percentage in the property. The general
premise is that joint ventures comprising two partners, each with a share of
50% guarantee equal cooperation and protect the interests of both partners;
however, such an equal share can cause control issues, which may result in
decisions being blocked due to the lack of a majority rule.
Authors such as Birnberg (1998) and Inkpen and Currall (2004) believe
that learning to cooperate with a partner is the opposite con-cept to that of
control. Thus, in the context of a joint venture, the sub-ject of control often
acts as a source of conflict between partners. Cooperative learning with a
partner is a mutual process and not an asymmetric one. Cooperation process
learning provides the mechanism through which an inverse relationship is
established between trust and control in a joint venture.
Joint venture control does not have to be especially strict and can be
replaced by a greater level of trust in the sense that partners gradu-ally
achieve more experience through cooperation and they understand the
practices of their partners to such an extent that, in the end, a part-ner will
choose between the implementation of control measures, or learning with and
about their partner ( Harris & Ogbonna, 2011; Inkpen & Currall, 2004).
Taking all of this into account, the conclusion is that partner control in a joint
venture does not make cooperative learning easier, but rather more difficult.
H3. Partner control in a joint venture has a negative effect on cooperative
learning.
2.4. Resolved conflicts between partners
Das and Teng (2002) acknowledge that conflicts between partners are an
important aspect of cooperation. A conflict can arise either from the different
characteristics of the partners or from the context of the cooperation
agreement, which is why management conflict is a key aspect in maintaining
equality and efficiency throughout the dura-tion of the agreement. A conflict is
a multi-dimensional construct, consisting of at least two dimensions: a) workrelated conflicts, and b) relationship conflicts. Some conflicts, so-called
functional conflicts, maintain the group's objectives and improve
performance, whereas dysfunctional conflicts obstruct group performance.
Communication helps partners to clarify the contributions of each other
during conflict management ( Farins, Herrero, & Latorre, 2011; Kale, Singh,
& Perlmutter, 2000; Park, 2011; Welbourne, Neck, &
Meyer, 2012), which is why identifying the reasons behind the con-flict in
order to find a resolution is so important. The seriousness of the conflict is
determined largely by the reasons that provoke the dis-harmony. As the
cooperation process progresses, relational, human and cultural problems are
likely to arise, which endanger the cooper-ation if not dealt with quickly.
These problems can often bring about change and the partners have to be
aware that such changes can alter the initial conditions of the cooperation,
meaning they will have to be reassessed in order to adapt the agreement
accordingly.
If conditions do change during the cooperation period, discrepan-cies may
arise between the partners that could affect the rapport and lead to con flict in
their relationship ( Heavey & Murphy, 2012; Kumar & Nti, 1998). Conflicts
are inevitable and often prove to be legitimate and sometimes even desirable
within the organization, provided that they do not harm or jeopardize the
agreement. Conflicts create change, or at least force a re-think of the current
situation. Conflicts have a pos-itive aspect and a negative angle. The question
is not how to remove but rather how to deal with con flicts conveniently
without losing sight of the fact that any conflict can cause serious problems
for any organiza-tion. Redirecting the conflict is essential in order to
maximize the ben-efits and minimize the damage.
Authors such as Ario and de la Torre (1998), Kale et al. (2000) and
Mohr and Spekman (1994) state that the manner in which a conflict is
resolved will have an impact upon the success of the cooperation, whereby an
unsatisfactory resolution will have a negative effect on the success of the
agreement.
In a joint venture context, conflict resolution is a question of rela-tionship
satisfaction between partners. As conflicts arise, partners will have to
determine how to resolve them appropriately which, in turn, will continually
develop their ability to build a relationship with the other partner and their
ability to cooperate. The same characteristic that stimulates learning can be
vital for the success of the cooperation by identifying the discrepancies that
create conflicts in cooperation management ( Kumar & Nti, 1998). Therefore,
the deadlock that the conflict has created is broken ( Chao, 2011; Lin &
Germain, 1998) and the cooperation continues.
A continuing agreement will depend on the partners' ability to adapt their
cooperation behavior and routines ( Ario & de la Torre, 1998; Doz, 1996).
Furthermore, whilst the cooperation continues, the partners are gaining
experience in cooperation and understanding each other better, consequently
improving their capacity to cooperate.
H4. Resolved conflicts between partners in a joint venture have a positive
effect on cooperative learning.
3. Method
The comparison of the hypotheses consists of a quantitative study using
the ZEPHYR database. The study adjusts and refines the data-base to the
objectives herein by selecting firms that have undergone joint ventures. The
general sample includes 1837 firms spread across several continents. In
conjunction with this database the study uses other business analyses and
search tools such as SABI, Amadeus, and Thomson One Banker, and also
checks the information of each firm on their web pages.
Table 2
Confirmatory factor analysis.
Variable
Standardized
Factors or scales
No. of items
CRI
VEI
Cooperation learning
Partner commitment
Partner trust
Partner control
Conflict resolution
16
3
4
2
2
7
3
2
2
2
0.93
0.87
0.89
0.78
0.70
0.66
0.69
0.80
0.66
0.58
0.92
0.88
0.85
0.70
0.66
0.85
0.81
BBNFI=0.91
BBNNFI=0.91
CRI=0.94
GFI=0.89
AGFI=0.78
SRMR=0.04
Commitment (F2), trust (F3) control (F4) and conflict resolution (F5)
2 (9 degrees of freedom)=13.16
V08 F2
3.37 ***
6.91 0.84
V09 F2
3.97 ***
7.64 0.91
BBNFI=0.95
V10 F2
3.11 ***
5.66 0.72
BBNNFI=0.90
V11 F3
3.51 *** 10.45 0.90
CRI=0.96
V12 F3
3.38 *** 10.19 0.89
GFI=0.94
V13 F4
1.95 ***
4.40 0.57
AGFI=0.88
V14 F4
3.59 *** 10.00 1.00
SRMR=0.06
V15 F5
2.25 *** 13.93 1.00
V16 F5
1.07 ***
4.09 0.40
* pb0.05; t>1.964.
* pb0.01; t>2.585.
*
pb0.001; t>3.291.
Table 3
Correlation matrix, Cronbach's alpha and VEI.
F5
Table 1
Scale reliability.
0.90
0.85
0.86
0.73
0.53
651
F5
F4
F3
F2
F1
Cronbach's alpha
VEI
* pb0.05; t>1.964.
* pb0.01; t>2.585.
* pb0.001; t>3.291.
1
0.12
0.24
0.14
0.22
0.53
0.58
F4
1
0.02
0.09
0.07
0.73
0.66
F3
F2
F1
1
0.63**
0.42**
0.86
0.80
1
0.49**
0.85
0.68
1
0.90
0.66
652
Table 4
Comparison of the goodness of fit indices for both models.
2
Theoretical model
Revised model
gl
GFI
AGFI
SRMR
32.66
8.12
5
4
0.001
0.05
0.90
0.99
0.65
0.95
0.08
0.05
4. Results
Table 5 sets out the results from testing the hypotheses, as well as the
relationships that arise among them. In terms of the first hypothesis, the
results provide evidence that commitment has a direct, positive and significant
influence on the partners in cooperation learning. The results show that t has a
value of 3.63, meaning that the model proves the va-lidity of the first
hypothesis (H1).
Furthermore, the results show an unforeseen relationship with re-gard to
trust; a result the theoretical model did not predict and which improved this
model significantly. This relationship, R1, reveals a very significant influence
in trust (t =7.99); as higher commitment thrives among partners, greater trust
develops among them as well. This is consistent with other studies such as
those by Das and Teng (1998), and Ring and Van de Ven (1992). Therefore,
commitment, aside from directly influencing cooperation learning, also has an
indirect effect through this trust variable.
Recent articles that deal with quantitative empirical studies using
structural equations, such as Wu and Cavusgil (2006), confirm that
commitment is a resource that has a positive influence on cooperation
learning. Commitment is a necessary condition, although this condition alone
is not sufficient to stimulate cooperation learning.
The findings do not support H2, in keeping with the views of the
empirical study by Lane et al. (2001), which does not find any signif-icant
relationship between trust and learning through joint ventures. The findings, in
accordance with Robson, Skarmeas, and Spyropoulou (2006), show that
studies on strategic alliances have underestimated the importance of
commitment and overestimated trust as determi-nants in cooperation.
Validated items question whether managers were certain that their partners
were going to demonstrate a satisfactory level of cooperative behavior before
and during the joint venture. By using these specifica-tions and not just the
hypothesis itself, the results confirm that previous trust is less important than
in other types of cooperation because trust does not simply exist, but rather is
an element that develops during the cooperation period. Partners need to
generate a certain amount of re-lationship trust between them in order for the
cooperation to progress.
Trust
R1+
H2+
R3+
Commitment
R2+
Cooperation
learning
H1+
H4+
Resolved
conflicts
H3
Control
Fig. 1.
Revised
model.
653
Table 5
Estimated parameters in the revised model.
Hypotheses
Influence
Standardized
loads
H1. Partner commitment in a joint venture has a positive effect on cooperation learning. H2. Trust
among partners in a joint venture has a positive effect on cooperation learning. H3. Partner control
in a joint venture has a negative effect on cooperation learning.
H4. Resolved conflicts between partners in a joint venture have a positive effect on cooperation learning.
0.38
0.00
0.13
3.63
0.00
1.46
0.31
3.84
Relationships
R1. Partner commitment in a joint venture has a positive effect on the trust between them.
R2. Partner commitment in a joint venture has a positive effect on the conflict resolution
Commitment in trust
Commitment in conflict
resolution
R3. Trust among partners in a joint venture has a negative effect on conflict resolution.
0.62
7.99
0.48
4.02
0.45
4.68
* pb0.05; t>1.964.
* pb0.01; t>2.585.
*
pb0.001; t>3.291.
inequality in capital share increases, the minority partners have more incentive not to cooperate.
In joint ventures with only two partners, the need for control is less than in
joint ventures with more partners. In joint ventures with more than two
partners, partner control measures need to be put into prac-tice. A total of 65%
of the sample used in this study were joint ventures with only two partners.
A very positive and significant relationship exists between the con-flict
resolution variable and cooperation learning through joint ventures as Table 5
shows, where t reaches a value of 3.84. For this reason, the findings prove the
fourth hypothesis (H4) to be valid.
Furthermore, these results bring to light a second relationship, R2, where
commitment has a positive influence on conflict resolution, since t is very
significant (t =4.03). This relationship means that a high level of commitment
is necessary for conflicts to be resolved ad-equately and to ensure that these
conflicts do not impede cooperation or make cooperation between the partners
difficult. The more commit-ment that exists in this type of partnership, the
more interested the partners will be in resolving conflicts adequately when
they arise ( Mohr & Spekman, 1994).
Finally, the results reveal another relationship, R3, which implies that
partner trust has a negative effect on conflict resolution (t = 4.68). In effect, an
atmosphere of trust enables cooperation to flow more freely with fewer
conflicts, and this environment attempts to provide better solutions to
unforeseen problems that appear ( Hoffmann & Schaper-Rinkel, 2001;
Woodside, Ko, & Huan, 2012). Creating trust fosters desirable behavior,
which in turn, improves conflict resolution ( Anderson, Dodd, & Jack, 2012;
Mohr & Spekman, 1994; Ring & Van de Ven, 1994). Therefore, the existence
of trust be-tween partners lowers the level of conflict ( Aulakh et al., 1997;
Renko, Shrader, & Simon, 2012) or, in other words, this trust reduces the
impact and importance of a conflict between partners.
Problems that arise and have been foreseen will be solved in ac-cordance
with the established protocols. However, when unpredicted differences and
conflicts emerge, the resultant problems have to be solved appropriately so
that the joint venture can continue under the initially established conditions.
The important issue is not so much the conflicts themselves, but rather the
manner in which the parties resolve these conflicts. For this reason, the
attitudes and values of the partners are vital for the outcome of the conflict,
which is why a conflict managed in the ap-propriate manner will encourage
cooperation learning. Positive con-flict resolution is a question of maintaining
satisfaction in the partner relationship throughout the joint venture, which
generates the capacity for cooperation learning.
5. Conclusions
The objective of this research is the analysis of joint ventures as an
instrument for cooperation learning, the identification of the
variables that have an influence on said learning, and how to manage them
conveniently.
In order for cooperation learning through joint ventures to take place,
relationships between the partners must be established. These re-lationships
are based on the commitment of the partners. Commitment is a variable that
directly affects cooperation learning, whereas trust in-directly affects this
relationship. Commitment creates trust among part-ners provided that the
cooperation continues to develop satisfactorily. Commitment also has an
influence on conflict resolution. Higher levels of commitment create more
interest in solving conflicts satisfactorily.
The evidence from the study is insufficient to confirm that trust, or
previous trust at least, is necessary to create a joint venture. That is to say, the
lack of trust is what makes a joint venture a suitable partnership, and once the
partners develop this trust, they are capable of undergoing more flexible forms
of cooperation in the future. Generating trust means that the parties place less
importance on conflicts themselves and more importance on solving the
conflicts in a more satisfactory way.
Partner control in joint venture cooperation proves to be an irrele-vant
variable, given that this aspect tends to center on controlling the activity of the
joint venture instead of the cooperation itself. In this type of cooperation,
control over results and processes is more worri-some than behavior control
since behavior is regulated by existing com-mitment and trust in the joint
venture. This is especially prevalent if only two partners make up the joint
venture.
However, as all types of cooperation agreements progress, foreseen and
unforeseen problems arise, which create conflicts. Here, the issue is not that
these conflicts occur, rather how they are resolved. Looking for solutions to
conflicts implies learning from the process of how to coop-erate with the
partner in order to avoid these conflicts happening or minimizing them as
much as possible. As long as conflicts are being re-solved satisfactorily, the
consequences for cooperation learning will be positive and not the contrary.
The commitment variable acts as the driving force in joint venture development. That is to say, this force propels cooperation learning in such a
way that commitment becomes a necessary variable, although insuffi-cient on
its own in ensuring that cooperation learning can take place.
Joint ventures are established when the active parties have little or no
experience of cooperating before, or when a partner is not well known and/or
not enough trust can be placed in the partner. There-fore, they learn to
cooperate by collaborating and a joint venture is a way of initiating
cooperation learning with unknown possibilities. This form of cooperation is
less risky than others, since the process is essentially trial and error.
Difficulty in contacting the appropriate person in the firm be-longing to the
joint venture is one of the limitations of this study. On the other hand,
although the methodology defines unique mea-suring scales for the variables
involved in this type of learning and approaches the definitions of these scales
with care, these scales, as with other similar studies, are only an
approximation for the latent variables.
654
Finally, a necessary comment is to point out that only one of the partners
involved in this type of cooperation provided the informa-tion gathered on
joint ventures for this study, which is a limitation that is common in joint
venture studies and cooperation agreements in general. This limitation is
difficult to overcome and can affect the results of the study.
Future research will extend this study to other types of cooperation and
compare these types of cooperation in order to analyze how they may have
varied effects on cooperation and, therefore, on cooperation learning.
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