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What Is The Difference Between HRM & Personnel Management
What Is The Difference Between HRM & Personnel Management
Introduction
In an organization, a group of people (employers and employees) work together with a common motive to
achieve their organizational goal, which is only possible when efforts of all the people in the organization
are efficiently managed. Personnel management is an administrative function which exists in an
organization to ensure right personnel at right organizational activity. Human resource management is a
modern approach of managing people at workplace which focuses on acquisition, development,
utilization and maintenance of human resource.
Personnel management
Difference in Approach
The personnel management approach tends to attach much importance to norms, customs and established
practices, whereas the human resource approach gives importance to values and mission. The personnel
management approach also concerns itself with establishing rules, policies, procedures, and contracts, and
strives to monitor and enforce compliance to such regulations, with careful delineation of written
contract. The human resource management approach remains impatient with rules and regulations. HR
managers tend to relax rules based on business needs and exigencies, and aim to go by the spirit of the
contract rather than the letter of the contract.
Difference in Application
Personnel management is an independent staff function of an organization, with little involvement from
line managers, and no linkage to the organization's core process. Human resource management, on the
other hand, remains integrated with the organization's core strategy and functions. Although a distinct
human resource department carries out much of the human resource management tasks, human resource
initiatives involve the line management and operations staff heavily. Personnel management also strives
to reconcile the aspirations and views of the workforce with management interest by institutional means
such as collective bargaining, trade union-based negotiations and similar processes. This leads to fixation
of work conditions applicable for all, and not necessarily aligned to overall corporate goals.
Conclusion
Finally, in any discussion of personnel management between human resource management, we must
include that personnel management lays down rigid job description with many grades and a fixed
promotion policy--usually based on seniority and performance appraisal ratings. Human resource
management, on the other hand, has relatively fewer grades and ranks, with broadly defined job
responsibilities providing much scope for applying creativity and initiative, and plenty of career paths,
with skills, talent and commitment the key drivers of career advancement.
Recruitment is the organization process whereby the business starts to find and
engages itself to the people the organization needs. Selection in itself is a part of the recruitment
process that is concerned with deciding on the applicants/candidates who should be appointed for
the posts. Recruitment and Selection are both key activities for the firm, as they entail the
processes that would help the business in employing staff that would be entrusted with the
responsibility of taking the organization forward and achieve the competitive advantage the
business exists for.
Adverse selection
Qualification mismatched
Contract Labor, Womens Work, Migrant Workers, Reasons Women Choose This Work
Irregular Work, Very Low Wages, Occupational Health and Safety
Identify Vacancy
Prepare Job Description and person
Specification
Inviting applications:
Receiving applications:
Scrutiny of applications:
Written tests:
Psychological tests:
Personal interview:
Reference check:
Final selection:
Placement:
Identify Vacancy Recruitments provide opportunities to departments to align staff skill sets to initiatives and goals,
and for departmental and individual growth. Proper planning and evaluation of the need will lead
to hiring the right person for the role and team.
Prepare Job Description and person Specification
The job description firstly captures why a post is necessary and where it fits into the current
structure, A job description sets out the overall purpose of a role and the main tasks to be carried
out. The associated person specification details the skills and experience required in order to
perform the job effectively.
Inviting applications:
The prospective candidates from within the organization or outside the organization are called
for applying for the post. Detailed job description and job specification are provided in the
advertisement for the job. It attracts a large number of candidates from various areas.
Receiving applications:
Detailed applications are collected from the candidates which provide the necessary information
about personal and professional details of a person. These applications facilitate analysis and
comparison of the candidates.
Scrutiny of applications:
As the limit of the period within which the company is supposed to receive applications ends, the
applications are sorted out. Incomplete applications get rejected; applicants with un-matching job
specifications are also rejected.
Written tests:
As the final list of candidates becomes ready after the scrutiny of applications, the written test is
conducted. This test is conducted for understanding the technical knowledge, attitude and interest
of the candidates. This process is useful when the number of applicants is large.
Psychological tests:
These tests are conducted individually and they help for finding out the individual quality and
skill of a person. The types of psychological tests are aptitude test, intelligence test, synthetic test
and personality test
Personal interview:
Candidates proving themselves successful through tests are interviewed personally. The
interviewers may be individual or a panel. It generally involves officers from the top
management.
The candidates are asked several questions about their experience on another job, their family
background, their interests, etc. They are supposed to describe their expectations from the said
job. Their strengths and weaknesses are identified and noted by the interviewers which help
them to take the final decision of selection.
Reference check:
Generally, at least two references are asked for by the company from the candidate. Reference
check is a type of crosscheck for the information provided by the candidate through their
application form and during the interviews.
Final selection:
At this step, the candidate is given the appointment letter to join the organization on a particular
date. The appointment letter specifies the post, title, salary and terms of employment. Generally,
initial appointment is on probation and after specific time period it becomes permanent.
Placement:
This is a final step. A suitable job is allocated to the appointed candidate so that they can get the
whole idea about the nature of the job. They can get adjusted to the job and perform well in
future with all capacities and strengths.
Better recruitment and selection strategies result in improved organizational outcomes.
Successful human resource should identify human resource needs in the organization. Once the
needs are identified, the process of recruitment or acquisition function starts.
Recruitment is the discovering of potential candidates for actual or anticipated organizational
vacancies. Or, from another perspective, it is a linking activity bringing together those with jobs
to fill and those seeking job. The ideal recruitment effort will attract a large number of qualified
applicants who will take the job if it is offered. It should also provide information so that
unqualified applicants can self-select themselves out of job candidacy; this is, a good recruiting
program should attract the qualified and not attract the unqualified. This dual objective will
minimize the cost of processing unqualified candidates.
company sees a lot of employees exiting the company, or starts to hear employees voice their
concerns or finally, if they see neglect, they need to act, as these are telltale signs people are
not satisfied with their jobs. While not every case of dissatisfaction can be remedied, if a
company keeps an eye out for these responses and acts on them when they see them, heycan
potentially become a better organization
Seven reasons for employee demotivation
As an employer, you have a certain amount of responsibility for the motivation and wellbeing of
your workforce. For a team to function to the best of its ability, all members must be fully
engaged and fully committed. Its important to recognize that true engagement will mean
different things to different people and to understand what really drives an individuals
motivation.
Its crucial to really listen and respond to your employees needs to ensure high levels of
engagement throughout your company. Spotting the warning signs of demotivation early and
addressing them quickly can help encourage employee contentment and talent retention.
If you fear that one of your employees may be lacking in motivation, here are a few common
causes that could be at the root of the issue.
1. Lack of career vision
In the majority of cases, money is merely one part of an employees motivation. Most people
want to have clear career objectives in place to feel that theres progression for them within their
organisation. Career visioning can be a useful process in setting clear, long-term goals for an
employee so that they can proactively work towards projected outcomes.
2. Job insecurity
Following on from the above point, a lack of career vision can give rise to feelings of insecurity.
All employees want to feel a sense of security and longevity in their roles and an employer must
help facilitate this with regular coaching and objective setting.
3. Feeling under-valued
If an employee feels that their efforts are not being recognised or appreciated, theyll soon begin
to lack energy and commitment in their role. Its important to celebrate successes and give credit
where credits due. Try to make sure that achievements are rewarded even if its just with a pat
on the back.
4. No development opportunities
Regular training and development opportunities can help boost employee motivation and
engagement. Most employees will value ongoing learning potential and the sense that theyre
expanding and improving their skills and knowledge. If a workplace feels stagnant, nonprogressive and uninspired your employees motivation levels will soon dwindle. Get regular
feedback from your team to see where increased training or development opportunities would be
best placed and appreciated.
5. Poor leadership
Effective leadership is an essential factor in the motivation of your staff. If strong leadership is
lacking or is negatively affecting the outlook of the team certain employees may start to feel
demoralised. Leaders must have a flexible, inclusive approach to managing a team and be able
to communicate clearly whilst instilling confidence and focus. If a particular team or individual
is lacking motivation in your business, it may be due to a lack of good management.
6. Conflict
Conflict in the workplace is hugely detrimental. Healthy debate is often productive, but its
important to keep an eye out for any workplace intimidation or bullying. Some employees may
feel worried to come forward about issues relating to a fellow colleague - which is where an
anonymous employee survey may help to reveal any problem areas.
7. Unrealistic workload
Its important to keep a check on the expectations and demands that are being placed upon your
employees. If someone feels overburdened by a large, impossible workload they can soon
become disillusioned, stressed and lose motivation. Equally, if an employee has a workload thats
too light or not varied enough, they might quickly lose interest.
8. Fuzzy expectations.
One of a managers most important jobs is to get employees aligned around clear goals and
expectations. When that doesnt happen, employees dont have a clear understanding of what
success in their jobs would look like and its hard to excel when youre not even sure what you
should be excelling in.
9. Ruling by fear.
Managers who rule through rigid control, negativity, and a climate of anxiety and fear generally
operate like that because they dont trust that they can get things done any other way. But it ends
up backfiring because fearful employees wont take risks or bring up new ideas for fear of being
attacked and wont be honest about problems. Moreover, very few great people with options
want to work for a fear-based manager, so over time these managers have trouble attracting
strong workers.
Too much Work:An employee feels overburdened with a disproportionate chunk of work
which renders him unable to perform his duties well and punctually.
Lack of Clarity in Work: An employee flounders at work due to lack of clarity on his
various tasks.
Favoritism: These refer to unfair practices that favor one worker over another.
balance. Instead of offering raises, companies might consider incentives such as paid days off,
flexible scheduling, and rewards such as tickets to movies, plays, or sporting events.
organization Goals
Business goals should be part of an overall business plan or objective. When you create a
business plan, it is important to decide what you want your business to be and how to define your
product and target market. For example, if you want to be the low cost provider, then your goals
should be targeted towards doing what you need to achieve that goal. Goals can include finding
low cost suppliers and cutting production and manufacturing costs to allow you to keep your
prices low. If, on the other hand, your aim is to capture the elite and high end market, then your
goal should be to find top quality products and materials and boutique suppliers.
HR POLICY OF THE COMPANY- The term "HR best practices" refers to a collection of human
resources practices that are proven to achieve positive results in the workplace. Your business
may be one where people want to work and, once hired, enjoy their jobs. These content
employees support your reputation as a company where employees are treated well. A policy is a
formal statement of a principle or rule that members of an organization must follow. Each policy
addresses an issue important to the organization's mission or operations.
A procedure tells members of the organization how to carry out or implement a policy. Policy is
the "what" and the procedure is the "how to".
Policies are written as statements or rules. Procedures are written as instructions, in logical steps.
Motivation
Physiological Needs
human life. These needs include food, shelter, clothing, rest, air, water, sleep and
sexual satisfaction. These basic human needs (also called biological needs) lie at
the lowest level in the hierarchy of needs as they have priority over all other needs.
These needs cannot be postponed for long. Unless and until these basic
physiological needs are satisfied to the required extent, other needs do not
motivate an employee. A hungry person, for example, is just not in a position to
think of anything else except his hunger or food. According to Maslow, 'man lives by
bread alone,' when there is no bread. The management attempts to meet such
physiological needs through fair wages.
Self-actualisation Needs
Limitation-
1. The Theory is lacking about the motivators of extrinsically driven individuals: At stage 4
and stage 5 of the chart (Esteem Needs and Self-Actualization Needs ), the theory is
of questionable relevance to individuals that are driven by extrinsic rewards.
The reason being that it is not common nowadays for people to be unhappy about their co-workers
and bosses, yet can still maintain high and consistent performances as they are being promised
a promotion, higher pay, or a lavish vacation which the company will pay for.
So an individual might be stuck at the third stage (The social needs phase) for having a bad
relationship overall with his/her peers, but is motivated by the unlisted motivator on the chart,
which is money.
2. Difficult for manager to identify the need level for employees- There will be some difficulty
for managers in deciding which need level employees are on, and this might curb the motivation
of employees at the workplace.
Take for example a particular employee that is moving from stage 3 (Social Needs) to Stage 4
(Esteem Needs). In simpler words, said employee feels the need for his contributions to be
accepted by someone within the company.
If the manager of the company does not give sufficient appraisal towards his efforts soon, then the
employees efforts motivation will go into decline. Because different managers view efforts
subjectively, it might be that his best effort was perceived as insufficient and motivation goes down.
3. The Most Powerful unsatisfied Need provides the most motivation- This is often due to the
fact that different individuals are driven to satisfy different needs at a certain time.
To illustrate, take a certain employee which find himself hard to be accepted by others, but presents
very innovative ideas that makes the manager favouring him and appraising him more than anyone
else within the company.
Based on Maslows theory, the employee is at stage 4 of the chart (Esteem Needs) and
should focus on doing more things that pleases his boss so he can move up to stage 5 (SelfActualization Needs).
However in reality, the employee has a strong urge to fulfil stage 3 in his hierarchy of needs (Social
Needs) and it is possible that he might put in less effort at work in order to fulfil the unsatisfied
motivator of his.
The point of this illustration is that in the real world, the needs arent fulfilled in chronological
order, as people will make the effort eventually to satisfy latent needs in the hierarchy.
4. The theory is not empirically supported- The definition of empirical is something that can be
proven or verified through studies or experiments.
Maslows theory cannot be proven to be 100% true due to certain inconsistencies (Point number
3) and also due to human factors in the 21st centuary (Point number2)
5. Basic Needs may not need to be satisfied to acknowledge higher needs- Based on the
theory, we assume that if an individual that is lacking in basic amenities or in a questionable
working environment, he/she will never unlock the higher needs in the hierarchy.
However the starving artist scenario says otherwise. The scenario is about an artist whose base
needs in the hierarchy are not fulfilled, but yet he will still strive for fame and recognition
This scenario proves that Maslows theory might not work in certain cases.it is not impossible for
someone who is desperate for fame and recognition to neglect his/her own well-being in order to
attain them.