TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER:

M052/M053/M054 002 REISSUE

12/10/2012

APPLICABLE MODEL:
GESTETNER SP5200S/SP5210SF/SP5210SR
LANIER SP5200S/SP5210SF/SP5210SR
RICOH - SP5200S/SP5210SF/SP5210SR
SAVIN SP5200S/SP5210SF/SP5210SR
SUBJECT: LEFT HINGE HOLDER IS CRACKED OR BROKEN
SYMPTOM:
The DF is not properly positioned on the exposure glass because the Left Hinge Holder (P/N: M0261730) is
cracked or broken. (The Hinge Holder is on the left when facing the front of the machine.)

CAUSE:
When the DF is raised and lowered, stress is concentrated on the area within the red circle in the picture
(below). Eventually, the Hinge Holder will crack and then break.

SOLUTION:
Production Countermeasure:
The Hinge Holder has been strengthened to increase its durability. The new style Hinge Holder has been
installed beginning with November 2011 production.

UNITS AFFECTED:
All machine serial numbers provided below (and after) are manufactured with the new type Hinge Holder.
MODEL NAME
M05257
M05357
M05457
M05269
M05369
M05469

SERIAL NUMBER
S9019400546
S9119400501
S9219400653
S9019501152
S9119501037
S9219500650

Copyright 2012 RICOH Americas Corporation. All rights reserved.

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Tech Service Bulletin No. M052/M053/M054 002 REISSUE

GENERAL:
The following part information is being issued for all M052/M053/M054 Parts Catalogs.

101

101

101

101

101
16
9

101
101

102

101
101

7
5

10

11

102

12

101

101

104
14
102

101

102
102

13
103

101

105
102

OLD PART NO.

M0261745

NEW PART NO.

M0261746

DESCRIPTION
Left Hinge Holder

QTY
1

INT
1

REFERENCE
PAGE ITEM
35
3

INTERCHANGEABILITY CHART:
0
1
3/S

OLD and NEW parts can be used in both OLD and

NEW parts CAN NOT be used in OLD machines.
2
NEW machines.
OLD parts can be used in OLD and NEW machines.
NEW parts can be used in OLD and NEW machines.
OLD parts CAN NOT be used in NEW machines.
3
OLD parts CAN NOT be used in NEW machines.
NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
previously modified, use the new part numbers individually.

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Tech Service Bulletin No. M052/M053/M054 002 REISSUE

Field Countermeasure:
The majority of the affected units were upgraded with the New type Hinge Holder prior to shipping from
the RAC warehouses. The following table reflects the Serial Numbers of the units that contain the Original
type Hinge Holder.

M052
S9019100041
S9019100043
S9019100093
S9019100276
S9019100342
S9019100351

M053
S9119100044
S9119100046
S9119200082
S9119300100
S9119300101
S9119300130
S9119300132
S9119300158
S9119300190
S9119300197
S9119300205
S9119300262

M054
S9219100005
S9219100052
S9219100119
S9219100270
S9219100303
S9219200008
S9219200027
S9219200032
S9219200141
S9219200142
S9219200148
S9219200171
S9219200224

For the units listed above, during the next service visit or during machine installation inspect the Hinge
Holder to determine if the Holder is an Original or the New type based on the photos below. If it is the
Original type, replace the Holder following the Left Hinge Holder Replacement Procedure (on page 4).
Old Type: Inside edges are squared (90).

New Type: Inside edges are rounded.

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Tech Service Bulletin No. M052/M053/M054 002 REISSUE

LEFT HINGE HOLDER REPLACEMENT PROCEDURE:

1.

Remove the Rear Upper/Lower Cover (6 x ).

2.

Remove the screw (1 x ).

3.

Open the ADF.

4.

Put the sponge on the Scanner Glass.

5.

Remove the ADF, pulling up in the direction of the arrow in the picture.

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Tech Service Bulletin No. M052/M053/M054 002 REISSUE

6.

Put the ADF on the Scanner. Important: To avoid the damage of ADF cable, loosen the cable (yellow
circle below). Wipe off any oil or dirt on the surface of DF Hinge bottom with alcohol to avoid soiling the
contact glass (Red circle below).

7.

Remove the Scanner Cover, push with red arrow in the picture (1 x ).

8.

Remove the screws on the left hand of hinge holder (2 x ).

9.

Remove the screw (1 x ).

10. Pull the Left hinge holder as red arrow in the picture.

11. Re-assemble the new Hinge Holder in the reverse order of the steps above.

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