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Menad-Ment Lludskih Resursa U Sportu 2006
Menad-Ment Lludskih Resursa U Sportu 2006
Pristup i kompozicija pisanja ove knjige u oblasti menadmenta ljudskih resursa u sportu
proizaao je kao rezultat predavakog iskustva oba autora iz ove oblasti studentima koji se
pripremaju za profesionalnog i/ili amaterskog menadera u sportskim organizacijama.
Pisana je sa ciljem da se moe koristiti kao udbenik za studente na fakultetima za menadment
u sportu, fakultetima sporta, gde postoji usmeravanje u podruju menadmenta u sportu, zatim na
oblicima osposobljavanja i usavravanja razliitih profila trenera i/ili menadera u svim
sportskim granama i disciplinama, kao komplementarni predmet, najzad, i samim sportistima,
radi dobijanja osnovnih informacija u oblasti tehnologije sporta i menadmenta u sportu.
U celini, knjiga obuhvata najbitnija pitanja u oblasti sportske i poslovne tehnologije u sportskim
organizacijama, sa polaznih osnova metodolokog, informatikog, tehnolokog, antropolokog,
genetikog, kibernetikog i menadmentskog pristupa, pa u tom sklopu i svih daljih operativnih
reenja koja iz takvog pristupa slede.
Shodno tome, glavni akcenat u daljem pristupu, konceptualizaciji i operacionalizaciji
menadmenta ljudskih resursa, usmeren je i analiziran, s jedne strane, na upravljanje
antropolokim karakteristikama sportista u integritetu i totalitetu, to ini sportsku funkciju, a sa
druge strane, na upravljanje svim relevantnim ljudskim resursima u sportskim organizacijama,
to predstavlja predmet izuavanja poslovne funkcije.
Iz kratkog prikaza sadraja po poglavljima, jasno se vidi, da su u knjizi glavni akcenti dati na
esto poglavlje, u kome se analizira tehnoloki proces menadmenta ljudskih resursa u poslovnoj
funkciji i na peto poglavlje u kome se analizira tehnoloki proces menadmenta ljudskih resursa
u sportskoj funkciji, s obzirom da se u oba poglavlja radi o upravljanju ljudskim rasursima u
sportskim aktivnostima sportskih organizacija, pa ih je gotovo nemogue razdvojiti, jer samo
integrisani u jednu celinu mogu dati pravovaljane, optimalne i svrsishodne efekte.
Meutim, prikazi samo ova dva poglavlja kroz analizu savremenih tehnolokih procesa sportske
i poslovne funkcije, ne bi mogli udovoljiti zahtevima da se na celovitiji nain stekne uvid u rad
ljudskih resursa u sportu, ve je bilo neophodno da se oni analiziraju u interakciji sa njihovim
okruenjem, odnosno 12 najosnovnijih delatnosti iz oblasti menadmenta, marketinga, interneta,
tehnologije i organizacije, koji se iz dana u dan sve vie uvode, egzistiraju i razvijaju u sportskim
aktivnostima, i oni u stvari opredeljuju sadraj, tok i funkciju menadmenta ljudskih resursa u
sportu.
Analiziranje poglavlja organizacione strukture i statusa sportskih organizacija je bilo nuno iz
razloga da se kroz prikaz sportskih klubova kao udruenja ili ustanova, a zatim drutava,
udruenja, saveza, ministarstva i olimpijskog komiteta uoe, definiu i analiziraju vizije, misije,
modeli, strategije, funkcije, ciljevi, zadaci i pojedinani programi sportskih delatnosti i aktivnosti
u njima, koji se operacionalizuju od strane ljudskih resursa kroz sportsku i/ili poslovnu funkciju.
Kroz poglavlje klasifikacije i statusa ljudskih resursa u sportskim aktivnostima, detaljnije se
mogu sagledati njihove aktivnosti, obaveze i odgovornosti.
Za razliku od drugih humanistikih i/ili antropolokih nauka i naunih disciplina, autori
korisnicima i/ili itaocima u oblasti sportskog menadmenta predstavljaju ovu knjigu u neto
izmenjenijem i specifinijem pristupu, koncepciji i postupcima, polazei od stanovita da se u
dananje vreme sport posmatra, izuava i primenjuje na integralan i interakcijski nain, gde
upravljako sportske aktivnosti predstavljaju poslovnu funkciju, a trenano tehnoloke aktivnosti
sportsku funkciju, to konkretno znai, da je vrhunske sportske domete nemogue postii bez
primene visoko razvijene tehnologije rada, i obratno, da se tehnologija rada ne moe na uspean
nain operacionalizovati i implementirati bez menadmentskih, marketinkih i informatikih
tokova i procesa.
Pored toga, autori su se opredelili da prezentuju itaocima i/ili korisnicima najsavremeniji
pristup fenomenu sporta, koristei pojam "trenana tehnologija" i "poslovna tehnologija", po
ugledu na prisutne izraze, kao to je obrazovna (edukativna) tehnologija, medicinska
(zdravstvena) tehnologija, informatika (kompjuterska) tehnologija, nauna (metodoloka)
tehnologija, kibernetika (upravljajua) tehnologija i dr., jer je u svetu dobro poznato, da je
postignutim visoko vrednim proizvodima u svim sferama ljudskih delatnosti prethodila primena
visoko razvijene tehnologije rada.
Tehnologija integrisanih sportsko trenanih i sportsko poslovnih aktivnosti obuhvata sva
dosadanja ljudska saznanja do kojih se dolo putem naunih istraivanja, teorijskih polaznih
osnova i hipoteza, steene tradicije, iskustva i intuicije, a koji su se u dosadanjoj sportskoj
praksi pokazali kao dominantni i/ili relevantni inioci u postizanju uspeha u sportskim
aktivnostima. Samo njihovim interakcijskim konceptom, pristupom i postupcima u neposrednoj
sportskoj praksi u sportskim organizacijama, mogu se postii visoko vredna ishodita u veoma
sloenoj integrativnoj i dinaminoj delatnosti i aktivnosti kao to je sport.
S obzirom da je oblast menadmenta ljudskih resursa u sportu veoma mlada nauna i obrazovna
disciplina, nju u budunosti karakterie burna razvojna dinaminost, te se i u ovom pogruju
mogu oekivati sve potpunija, modernija i savremenija saznanja i reenja. Shodno tome, elja je
autora da, iznad svega, ova knjiga, s jedne strane, doprinese interdisciplinarnom izuavanju
fenomena sporta, a sa druge strane, da prezentovane informacije doprinesu poboljanju nivoa
strunosti ljudskih resursa u oblasti sportske i poslovne tehnologije, ime e se na posredan nain
doprineti unapreenju konkretne tehnoloko trenane i tehnoloko poslovne prakse.
Autori
S a d r a j
Poglavlje 1
POJAM, RAZVOJ I FUNKCIJE MENADMENTA
LJUDSKIH RESURSA U SPORTU 1
1
Interakcija sa partnerima 16
Globalizacija drutva 16
Vizija organizacije 17
Misija organizacije 18
Klasifikacija funkcija 46
Sportska funkcija 46
Poslovna funkcija 46
Struktura funkcija 46
Nauno struna funkcija 47
Stvaralako kreativna funkcija 49
Operativno implementarna funkcija 50
Integralno interakcijska funkcija 51
Integralno-interakcijska sportska funkcija 51
Operacionalizacija integralno interakcijske sportske funkcije 51
Aplikacija integralno interakcijske sportske funkcije 52
Integralno-interakcijska poslovna funkcija 53
Poslovna funkcija u prostoru ljudi
Poslovna funkcija u prostoru sportskih organizacija i institucija 54
Poglavlje 2
OSNOVNE DELATNOSTI
LJUDSKIH RESURSA U SPORTU 59
6
13
Internet PR u sportu 90
Pojam Public Relations (PR) 90
Internet PR u sportu 90
Kreiranje Internet PR u sportskoj organizaciji 91
Poglavlje 3
ORGANIZACIONA STRUKTURA I
STATUS SPORTSKIH ORGANIZACIJA 106
18
19
Poglavlje 4
KLASIFIKACIJA I STATUS LJUDSKIH RESURSA
U SPORTSKIM AKTIVNOSTIMA 118
20
21
22
24
27
28
Poglavlje 6
MENADMENT LJUDSKIH RESURSA
U POSLOVNIM FUNKCIJAMA 167
30
Intervjuisanje 185
Anketiranje 187
Skaliranje 188
Testiranje 191
Analiziranje posla 191
Informacije o sadraju i izvriocima posla 192
Proces sprovoenja analize posla 192
33
35
38
39
Foreword
Access to the composition of this writing in the field of human resource management in sport
arose as a result of teaching experience both in the field by students who are preparing for
professional and / or amateur sports managers in organizations.
It was written in order to be used as a textbook for students of the Faculty of Management in
Sport, Faculty of Sport, where there is guidance in the field of sport management, then
employment forms: training and development of various profiles of coaches and / or managers in
all sports fields and discipline us, as a complementary subject, after all, the athletes
themselves, in order to obtain basic information technology in the field of sport and sport
management.
On the whole, the book covers the most important issues in the field of sports and business
technology in sport organizations, starting with the methodological basis, the information,
technological, anthropological, genetic, cybernetic and Management approach, and in this
context, and all further operational solutions that follow from such an approach.
Accordingly, the main focus in the further approach, the conceptualization and operationalization
of human resource management, focused and analyzed, on the one hand, the management of the
anthropological characteristics of athletes and the integrity of the totality of what makes a sports
function, on the other hand, the management of all relevant human resource management in sport
organizations, which is the subject of study of business functions.
The book is divided into six chapters.
The first section will focus on defining the concepts of management and human resource
management, philosophy, vision and mission that are functional projections of management of
human resources, organizational development processes, strategic methodological approaches,
and structurally functional concepts, and then analyzes the concepts of the influence of external
and internal factors, flow of influence, organizational culture and function reienjeringa, and
finally, presentation and analysis of scientific expertise, creative creative, operational and
Implementing integrated interactive functions, with special emphasis on integrated interactive
sports and business functions in the management of human resources in sport.
The second chapter covers the definition and analysis of the basic activities of human resources
in sport, ranging from the management of organizational systems, global organizational structure
of the system of sport management education and training, management information systems,
financial management, marketing management, internet marketing, online PR, technology
selection of athletes, athlete recovery technology, technology, sports facilities and equipment and
the organization of sports events, with special emphasis on the structure, organization and
management functions in sports organizations.
The third chapter covers the definition of sports organizations as associations and / or
institutions, and then analyze their organizational structure and status, starting with the sports
club, sports association, sports association, sports association, sports association, Ministry of
Sports and National Olympic Committee, with special emphasis on the formulation of goals and
objectives of their activities and the activities of these organizations, as well as the role and
importance of human resources in them.
The fourth chapter is devoted to the classification and status of the human resources function in
sports (athletes athletes, sports coaches, teams of experts, scientists in the sport) and business
function (sport managers, marketing managers, managers of sports volunteers in sport), with
special emphasis on thereof on activities, duties and responsibilities of these management
functions.
The fifth chapter in an integrated manner and includes analyzes technological process of human
resource management in the sports function through activities that precede the training process
(modeling sports, diagnosis anthropometric characteristics of athletes, planning and
programming of sports training), activities during the training process (operational, registration,
classification and control of sports training), and activities after the training process (data
processing, analysis and correction of the effects of training, comparison of the predicted and the
results), with special emphasis on modeling sports athlete diagnosis, control the training process,
as well as the integral transformation process of athletes.
The sixth chapter also includes an integrated way and analyzes technological process of human
resource management in the business function through activities that precede the work process
(strategic modeling and project management, diagnosing and analyzing the work, planning of
human resources, identification of job requirements and job) activities during the work process
(recruitment and selection activities, education and training, increasing the quality and control of
the work process of human resources) and activities after the labor process (compensating and
rewarding, the implementation of preventive measures, the introduction of new human resources
and exploitation of information systems) with special emphasis on the recruitment, selection,
education, training, and raising the quality of human resources.
For a brief overview of the contents of the chapters, it is clear that in the book the main accents
give the sixth chapter, which examines the technological process of human resource management
in the business function and the fifth chapter which examines the technological process of human
resource management in the sports function , given that in both chapters to the management of
human resource allocation in sports activities sports organizations, so it is almost impossible to
separate, because only integrated into a single unit can provide valid, meaningful and optimal
results.
However, the views only of the two sections through the analysis of modern technological
processes of sports and business functions, they could not meet the requirements to be on more
comprehensive way to gain insight into the workings of human resources in sport, but it was
necessary to analyze them interact with their environment, and 12 the most basic activities in the
field of management, marketing, Internet, technology and organization, from day to day more
introductions, exist and develop in sports, and they in fact determine the content, flow and
function of human resource management in sport.
Analyzing chapter organizational structure and status of sports organizations was necessary for
the reason that through the presentation of sports clubs as well as associations or institutions, and
societies, associations, unions, ministries and Olympic Committee perceive, define and analyze
the vision, mission, models, strategies, functions , aims, objectives and programs of individual
sports activities and activities in them, which is operationalized by the human resources through
sports and / or business function. Throughout the chapter the classification and status of human
resources in sport activities, details can be seen of their activities, duties and responsibilities.
Unlike other humanities and / or anthropological sciences and scientific disciplines, the authors
customers and / or readers in the field of sports management is something in this book
izmenjenijem and targeted approach, concepts and processes, starting from the point of view that
at the present time watching sports, studies and implement an integrated and interactive way,
where the governing sports represent a business function, a technological observation training
activities athletic function, which in effect means that the top sports achievements can not be
achieved without the use of high technology work, and vice versa, that the technology can work
successful way to operationalize and implement without menadmentskih, marketing and
information flows and processes.
In addition, the authors have decided to present the readers and / or users of the most modern
approach to the phenomenon of sport, using the term "training technology" and "business
technology", modeled on the present terms, such as education (educational) technology, medical
(health) technology, information technology (computer) technology, scientific (methodological)
technology, cyber (managing) technology and others. because it is well known in the world, there
has been a highly valuable products in all spheres of human activity prior to the application of
high technology work.
The technology of integrated sport of training, sports and business activities includes all previous
human findings that were obtained through scientific research, theoretical starting points and
hypotheses, acquired tradition, experience and intuition, which are so far in sports practice
proved to be dominant and / or relevant factors achieve success in sports. Only their interactional
concepts, approaches and methods to close the sports practice in sport organizations, can achieve
high value outcomes in a complex integrative and dynamic activities and activities such as sport.
As the field of human resource management in the sport very young scientific and educational
disciplines, her future is characterized by turbulent dynamics of development, and in this
pogruju can expect more complete, more modern and more sophisticated insights and solutions.
Consequently, the desire of the author that, above all, the book, on the one hand, contribute to the
interdisciplinary study of the phenomenon of sport, on the other hand, presented information to
contribute to improving the level of expertise of human resources in the field of sports and
business technology, which will indirectly will contribute to the improvement of specific
technical trainers and technological business practices.
Authors
Sardway
Section 1
Concept, Development and management functions
HUMAN RESOURCES IN SPORTS 1
1 Concept of management and human resource management 4
The notion of sport management 4
The term human resources 5
Termite frame 5
The term human resources 6
The concept of human resource management in sport 7
2 Management philosophy, vision and mission
operational development projections of the 8
Managerial philosophy 8
Knowledge and Power 10
Continuing Education 10
Agility and Speed 11
Free communication 11
Continued volatility 11
New technologies 12
Total transparency 12
Creativity and innovation 13
New markets 14
Nagomolavanje excess of 14
Excessive supply 15
Consumer needs 15
Interaction with partners 16
The globalization of society 16
The vision of the organization 17
The mission of 18
3 Development processes and approaches to human resources 19
Organizational development processes 19
Strategic methodological approaches 21
Strategic Approach 22
Methodological Approach 23
Structural organizational approach 24
Stakeholders 24
Situational factors 25
The main aspects 28
Evaluation of 32
Long-term consequences of 32
4 The concept of influence, culture and reengineering 33
The concept of the impact of external and internal factors 33
External factors 33
Internal factors 35
The concept of flow impacts 36
The concept of organizational culture 41
The concept of reengineering function 43
5 Functions of human resource management 45
Classification of Functions 46
Sports feature 46
Business Function 46
The structure functions 46
Scientific and professional functions 47
Creative creative features 49
Implementing operational functions 50
Integrated interaction function 51
Integral-interaction sports feature 51
Operationalizing integrated interactive sports functions 51
Applications integrated interactive sports functions 52
Integral-interaction business functions 53
Business functions in the area of people
Business functions in the area of sports organizations and institutions 54
Chapter 2
PRINCIPAL ACTIVITIES
HUMAN RESOURCES IN SPORTS 59
6 Management of organizational systems 61
Basic concepts of organizational systems 61
Organization 61
Organizational system 61
Organizational Structure 61
Global organizational structure of the system of sport 61
Professional sport 62
Amateur sport 62
School sport 62
University sport 62
Recreational sport 62
Disabled Sports 62