613 N.

Russell Ave, Geneseo, Illinois 61254

309-945-8943

kcathelyn1@hotmail.com

Kelsey Cathelyn
Objective_____________________________________________________________________
Energetic receptionist eager to bring strong administration skills to the table. Excellent organization,
communication, and relationship building skills. Friendly and willing to make sure all customers are
happy and satisfied.
Experience____________________________________________________________________
Volunteer: September 2016 Present
Bettendorf Family YMCA, Bettendorf, Iowa

Y- Fit Kids: Help trainers teach a fitness class for ages 8-13. Teach children basic exercises and
play games to get them active.
Y-Pals: Afterschool program helping kids by using games, coloring pages, etc to progress in their
school studies.

Member Service Representative: August 2016 Present

Bettendorf Family YMCA, Bettendorf, Iowa

Welcome members into the building.

Check all members into the system when they arrive.
Help individuals set up a membership.
Handle payments and insurance.
Answer phone calls.
Give tours of the building and what classes are offered.
Make sure drawer balances at the end of my shift.

Office Receptionist: July 2015 August 2016

Snap Fitness, Geneseo, Illinois

Manage the receptionist area, including greeting customers and responding to telephone and in
person requests for information.
Handled all payments and insurance plans.
Kept up on cleaning and organizing the facility for a nice environment for all to enjoy.
Supplied key cards to access the building to members and visitors.
Returned all emails in a timely manner.

Head Cheerleading Coach: July 2015 May 2016

Geneseo School District #228, Geneseo, Illinois

Manage 32 girls
Organize fundraising, homecoming pep rally, banquet, and tryouts

Maintain practice
Communication with all parents
Order clothing and materials for the year
Schedule camp, practices, and games

Receptionist: June 2013 - July 2015

Emerald Bay Salon, Geneseo, Illinois

Greeted all individuals and made sure they were directed to the location of their appointment.
Handled all phone calls, and booked all appointments for each hair stylist.
In charge of tanning: Having each person sign the required paperwork, explain our policies, and
handled their payment method.
Kept the salon clean and professional looking.
Closed and balanced the end of the day cash drawer.

Education_____________________________________________________________________
Geneseo High School in Geneseo, Illinois:
Graduated with High School Diploma in May of 2013
Black Hawk College in Moline, Illinois:
Graduated with Associate in Arts in 2016
St. Ambrose University in Davenport, Iowa:
Enrolled to start August of 2016 to pursue my Bachelors in Sport Management
References____________________________________________________________________
Brett Decker
Owner of Snap Fitness
Geneseo, Illinois
(309) 721-6000
Karla Humphrey
Owner of Emerald Bay Salon
Geneseo, Illinois
(309) 781-8827
Teresa Bravata
Manager of Snap Fitness
Geneseo, Illinois
(309) 716-4819