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How To Resolve The Shipping Exception Issue - Schedule Date Has Been Postponed - Exception Name "WSH - Change - Sched - Date"
How To Resolve The Shipping Exception Issue - Schedule Date Has Been Postponed - Exception Name "WSH - Change - Sched - Date"
How To Resolve The Shipping Exception Issue - Schedule Date Has Been Postponed - Exception Name "WSH - Change - Sched - Date"
Example:
In the Order 22256, the schedule ship date of the line 3.1 (Item 102056) was postponed
from 02-FEB-2014 to 17-MAR-2014 manually. So it triggers the
Exceptions WSH_CHANGE_SCHED_DATE as Error.
To resolve, we need the change the Exception setup as below.
Responsibility: Order Management Super User
Navigation: Setup > Shipping > Define Exceptions
And Save.
Go to "Shipping Transactions" Form
Shipping Transactions:
Go to Shipping Transactions Form and Do the Ship Confirm.
Note:
We have to revert the Exception Behavior of WSH_CHANGE_SCHED_DATE in Define
Exception Form to Error again.
save