Professional Documents
Culture Documents
New LI Report
New LI Report
0 ABSTRACT
The following report describes the activities carried out during a 12- week, full-time internship at
the PC Rent Sdn Bhd. The document contains information about the organization and the
responsibilities performed throughout the period between July and September 2016. More than
a plain account of tasks, the objective of this text is to reflect upon the experiences collected
during the internship from the perspective of a KUPTM student in Business IT and International
business. The first part of the report offers an overview of the organization, followed by the
working plan initially agreed upon with the student and approved by the Kolej Universiti Poly
Tech Mara as a suitable internship. Following, it proceeds to describe in some detail the most
relevant projects carried out and their respective analysis. Finally, the report wraps-up with a
few closing remarks and conclusions from the experience.
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TABLE OF CONTENT
CONTENTS
PAGE
1.0 ABSTRACT
2.0 OBJECTIVE
2.1 OBJECTIVE OF REPORT
2.2 OBJECTIVE OF INDUSTRY TRAINING
4
4
4
5
5
6
7
ADVANTAGES
4.2.2
DISADVANTAGES
9
9
10
8
9
10
10
11
12
12
5.1.1
SOFTWARE
12
5.1.2
HARDWARE
12
5.2
13
5.3
13
5.4
13
5.5
15
5.6
16
HARDWARE
6.0 DISCUSSION AND CONCLUSION
17
6.1 DISCUSSION
17
6.2
17
CONCLUSION
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7.0
REFERENCES
19
8.0
APPENDIX
20
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2.0 OBJECTIVE
Industrial Training are provided and coordinated by the KUPTM from Industrial Training Unit
to achieve their goals in producing graduates who have an excellent level of technical
competence, the capacity of lifelong learning, critical thinking, smooth communication skills,
good behavior, business acumen, practical aptitude and efficient solution synthesis ability
good.
To ensure that efforts to achieve their goals, the KUPTM realize that each student taking
courses at universities not only need to learn and to sharpen their theoretical knowledge in
the classroom but they also need to practice all their knowledge by undergoing practical
training in industry before graduation. The general industry training to expose students to the
world of work so that they can relate theoretical knowledge learned in practice in industry. In
addition, industrial training also helps increase the KUPTM relationship with the industry
regardless from private sector and government.
2.1 OBJECTIVE OF REPORT
2.1.1 To report all the assigned tasks which have been completed
2.1.2 To shows the skills they apply while in the industrial training
2.1.3 To sums up all the experiences the student had they had gained
2.2 OBJECTIVE OF INDUSTRY TRAINING
2.2.1 To implement the knowledge that has been learned into real work
2.2.2
2.2.3
environment.
To show the capability of completing the task that has been given.
To practice and adapt the surrounding of the real working environment.
More too family business in which most of their staff are their own family members
and some their staffs are internship student, PC Rent Sdn Bhd is an established PC
and IT equipment rental, computer sales and services company.
At PC Rent Sdn Bhd, they provide rental of computers, servers, notebooks,
projectors, printers and networking products. Their computer rental rate as low as
RM 50 per month for a computer. They also provide delivery and setup services for
customer functions at any location in Malaysia. They can deliver and collect
computer rental equipment to any location in Malaysia within 48 hours for giving
customer peace of mind to focus on their project because the maintenance is FREE
during rentals time. This company also supplies IT products, provides computer
services and IT solutions for small to large companies. They offer only top-quality
equipment from the major manufacturers, such as HP/Compaq, Toshiba, Apple, IBM,
NEC, Sanyo, Panasonic, Hitachi, Sharp, Sony, and much more.
PC Rent Sdn Bhd is Microsoft Authorized PC Rental Company with staff certified to
install and support Microsoft products because they already built strong partner
relationships with major software vendors in order to bring the right solution to the
right place at the right time for the client. They utilize these partnerships to keep our
processes and knowledge at the highest level across all paradigms, which PC Rent
Sdn Bhd to make the proper decisions with our clients for their business advantage.
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MOTTO
Your IT Rental Solution
LOGO
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NUR SUHADA
BINTI
MOHOMAD
SALEHIN
SENIOR
TECHNICAL
SUPPORT
NOR
FATIHAH
BINTI MOHD
ARIS
Admin
MUHAMMAD
ALIFF FARHAN
INTERNSHIP
MOHD ARIFF
HIZAMI
INTERNSHIP
MUHAMAD
SYAWAL
ADZMAN
INTERNSHIP
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NAME
POSITION
Managing Director
DATE OF BORN
9 October 1960
EXPERIENCE
ACHIEVEMENT
EDUCATION
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4.1.2
where their can meet various kinds of people from variety client.
This exercise also makes student or trainee to work and exposed to
teamwork environment. In this field the student or trainee must be very
sure of themselves because they will communicate with the company and
client. They can learn new things in work experience and know a bit about
computer system / laptop, gadgets and other electronic equipment.
Willing to learn all the new things also one of the things that are important
in this training period.
4.2.2
DISADVANTAGES
Students or trainees cannot be disclosed almost all of the ins and outs of
the business more towards computerization is because due to the short
period of industrial training in addition to the opportunities they need to
scramble with others internship students to pursuit of knowledge in the
field of computers and websites. They are not exposed almost all the
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work because maybe it is outside the scope and beyond the level of
thinking and skills of the student or trainee.
Areas of work done is limited to only a few aspects, this is due to lack of
expertise and knowledge as a whole. This complete lack of equipment
would also cause problems to the company because not all tasks can be
performed by regular employees and service experts had expected.
SOFTWARE
The FIVE basic software must be having such as Avira, Google Chrome,
Mozilla Firefox, VLC Player and Adobe Reader. If necessary, we will
install other software according to the needs and wants of the client, such
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HARDWARE
Will check and ensure that all equipment is functioning like checking
network port, USB port, mouse, adapter, battery of laptop and security log
can work properly. If necessary, we will increase or decrease the rate of
RAM according to needs and wants of our client.
Make sure the laptop is in good condition and can be used by our client
without any problems. If necessary, we will clean up the laptop and the
bag to make sure all clean and pretty.
problems, we bring back all the equipment and if there have payment we will ask the
client. If the product or equipment is missing or broken, the customer needs to sign
on the delivery order and our company will make some charge.
5.4 GUIDELINE FOR SYSTEM RECOVERY
As we know, the function of make a recovery image for system to some electronic
equipment such as laptops, desktops is to remove all data contained in the system
but not all data is cleaned unless additional data is entered into the system. The PC
RENT SDN BHD, equipment such as laptops, desktops and also gadgets like Ipad,
we will make a recovery image every time after we made a collection of our client.
Our goal is make a recovery image to remove the additional data that our client add
to system to avoid the virus entering our equipment and we can use it again our
products for another without storing the data of the previous client.
Step how to clear the data for gadgets such Ipad :
1) Go to setting
2) Choose General
3) Then choose reset all content
4) Set up as a new ipad after finish clean up data inside system
5) Go to any website and make homepage as a www.pcrent.com.my.
Step how to make recovery image for laptop/desktop:
1) Firstly, put in the Norton Ghost 12.0 cd driver
2) Restart your laptop
3) Press F9/F11 button (HP model), press F12 button (Dell model), press
ThinkPad blue button (Lenovo model).
4) Choose partition
5) Start recovery your laptop
6) Reinstall all basic software if necessary
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Picture 2 : Software
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Services. Typically, students or interns will assist technical lead in doing the work to
meet the needs and wants of each customer.
Finally, student or trainee has experience and understands how the PC Rent Sdn
Bhd running their business. Them has adapted professional attitude in nice working
environment with potentially staffs. For the above mentioned, student or trainee
completed their internship and achieved the objectives successfully
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7.0 REFERENCES
Besides of trainee own observation in practical work place, trainee also got more information
from some Officer in trainees department and companys website. They are includes:Mr. Raymond Tang
Supervisor Industrial Training
Mr. Victor Tang
Executive Director
Company Official Website
www.pcrent.com.my
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8.0 APPENDIX
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