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Alex - Case Study3
Alex - Case Study3
Alex
10/09/2016
I.
Introduction
The case talks about Kellys Salon which has been in business since 1995 and has only
recently started facing stiff competition from a variety of competitors like Hair Cutterys.
Kelly has identified that scheduling her employees and her customers as her major challenge
and wants to address it immediately as it is fundamental to her business. This paper consists
of the IT requirements, the rankings for each requirement based on the relevant data inputs
and the outputs and the corresponding explanation for each.
Generic Strategy for Competitive Advantage: Cost Leadership Strategy
Business Process to Be Improved: Appointment Process
II.
Table of IT Requirements
Importance/
Relevance
IT Requirement
High,
Medium,
Low, or
Not
Applicable
(N/A)
1
Business-to-Business
eCommerce
Not
Applicable
Business-to-Consumer
eCommerce
Not
Applicable
Usability
High
Maintainability
High
Scalability
Medium
Reliability/ Availability
High
Extensibility
Medium
Portability
High
Security
Low
High
Low
12 Data Accuracy
High
13 Data Completeness
Low
14 Authentication
Medium
Low
16 Business Intelligence
Low
17 Database
Medium
18 Data Warehouse
Low
19 Data Mining
Low
III.
References
http://www.usabilityfirst.com/about-usability/requirements-specification/
https://en.wikipedia.org/wiki/Extensibility
https://en.wikipedia.org/wiki/Reliability
https://en.wikipedia.org/wiki/Maintainability
http://www.reliasoft.com/BlockSim/maintainability_analysis.htm
https://www.saloniris.com/software/support/hardware-requirements
https://en.wikipedia.org/wiki/Software_portability
http://agile.csc.ncsu.edu/SEMaterials/21_SecurityRequirements.pdf
http://www.learn.geekinterview.com/data-warehouse/data-quality/what-is-data-accuracy.html
https://en.wikipedia.org/wiki/Decision_support_system