What should be the item category for a service item without

delivery?
The schedule line assigned to the TAD item category is CD... This is schdule line category CD is
not releveant for inventory, I mean there will not be any movement type assigned to this Sch.
Line. cat... and also check up the item category TAD relevant for billing field will be having 'B' Order related billing...
TAD is set as a standard item with schedule line and delivery and all there. The notion is that
services are delivered to the customer. As such, you may want to create a delivery to record the
actual date the service was rendered. Creating of a delivery for service item in itself does not
create any inventory movements. So, you may want to think about whether you really do not
want to have deliveries for your service items.
If you truly don`t want deliveries. What you can do is to make copy of item category TAD (ie
ZTAD) and change the item category type from standard (BLANK) to value item (A).
Leave schedule line allow turned on and make sure item relev for delivery flag is turned off.
Also do usual item category determination for ZTAD. This way, no delivery will be created for
service items.
PS... the reason why the order quantity field is greyed out when you disallowed schedule line is
that SAP treat the item like a credit memo request item and will start looking for the target qty
field instead.

Return material From customer

You need to receipt the rejected goods through SD Module.
The steps are as follows :
1. Create a return request. (Using Sales Order in SD)
2. Create outbound delivery according to return request.
3. If the setting is correct in the outbound delivery screen SAP will automatically switch post
goods issue button into post goods receipt. The setting is in sales order item category and
delivery type.
4. In the standard system the movement type used is 561.
5. After post goods issues receipt is done using outbound delivery, the quantity is placed in
blocked stock without value updating.
6. You will then decide if the return quantity are indeed bad stock or not.
7. Transfer Posting from block stock to unrestricted stock, this will have accounting effect (Debit
Inventory, Credit COGS)
8. Goods Issue to scrap account how to create new titles which can be used in creating the
"address" view on the Vendor master.{T-Code: XK01}
In config go to Basis Components --> basis services --> Address Management --> Maintain title
texts