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  • Alexey Petrov: Work Experience Profile

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    Alex Petrov
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    Alexey Petrov is a 20-year-old student at Karazin National University studying political science. He has worked in customer support for a hosting company since 2015, helping clients with issues and keeping them satisfied. Petrov writes knowledge base articles and developed a JavaScript bot to improve communication. He was nominated as the best employee of the month for his customer care. In his free time, Petrov focuses on improving his skills in web development technologies like JavaScript, jQuery, HTML5 and CSS3.

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    Alexey Petrov is a 20-year-old student at Karazin National University studying political science. He has worked in customer support for a hosting company since 2015, helping clients with issues and keeping them satisfied. Petrov writes knowledge base articles and developed a JavaScript bot to improve communication. He was nominated as the best employee of the month for his customer care. In his free time, Petrov focuses on improving his skills in web development technologies like JavaScript, jQuery, HTML5 and CSS3.

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    17 views1 page

    Alexey Petrov: Work Experience Profile

    Uploaded by

    Alex Petrov
    Alexey Petrov is a 20-year-old student at Karazin National University studying political science. He has worked in customer support for a hosting company since 2015, helping clients with issues and keeping them satisfied. Petrov writes knowledge base articles and developed a JavaScript bot to improve communication. He was nominated as the best employee of the month for his customer care. In his free time, Petrov focuses on improving his skills in web development technologies like JavaScript, jQuery, HTML5 and CSS3.

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    of 1

    Alexey Petrov

    Age

    20

    Address Kharkov, Biblika 22/9


    phone: 099 352 24 86 email:
    petrovalexey96@gmail.com

    Work Experience
    Hosting Customer Support, Feb 2015 - present
    Dealing with various hosting related issues that clients
    had to face, providing proper assistance and
    consultations regarding hosting matters, dealing with
    clients frustration and overall negativity towards some
    services, keeping external clients satisfied and internal
    ones in proper working condition.

    Wrote multiple articles for internal and external


    knowledgebase that would make clients experience
    better and ease work of fellow colleagues. Developed a
    JavaScript bot that helps with communication between
    departments.
    Nominated as best departments employee of the month
    for best customer care.

    Education
    Karazin National University, 2013 - present
    Faculty of political science

    Profile
    I strive not to live a limited live,
    developing a broader view on
    everyday problems. Having a passion
    is what makes your life better and my
    passion is web-development.
    Constantly improving my knowledge
    of JS(ES5+6), jQuery, HTML5, CSS3.
    English is on advanced level.
    Examples of my work can be seen
    below:
    IP location and OpenWeatherMap APIs
    for a weather app
    http://codepen.io/acrojs/pen/xEbGvR
    Wikis API search:
    http://codepen.io/acrojs/pen/bwdEBV
    JS bot:
    http://codepen.io/acrojs/pen/pEbEGo

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