Professional Documents
Culture Documents
Cross Border Ecommerce - Taitra - 2015
Cross Border Ecommerce - Taitra - 2015
3.4
27% B2C
30% 2014 3.09 2020
9
B2B
B2B B2C
......................................................................................................................... 2
.............................................................................................................10
...................................................................................13
B2C ..................................................................................... 13
()
.............................................................................................. 20
1. ....................................................................................................... 21
2. ....................................................................................................... 23
3. ............................................................................................... 24
()
.......................................................................................... 27
1. ....................................................................................................... 28
2. ................................................................................................... 30
()
................................................................................. 31
1. ....................................................................................................... 35
2. ....................................................................................................... 37
3. ....................................................................................................... 38
4. ....................................................................................................... 40
()
...................................................................................... 42
1. ................................................................................................... 42
2. ....................................................................................................... 45
3. ............................................................................................... 47
4. ....................................................................................................... 49
............................................................................. 52
()
eBay .............................................................................................. 53
1. ..................................................................................... 53
2. ..................................................................................... 55
3. .............................................................................................. 56
()
(Amazon) .......................................................................... 56
1. ..................................................................................... 56
2. ..................................................................................... 58
3. .............................................................................................. 59
()
1.
2.
3.
()
1.
...................................................................................... 59
..................................................................................... 59
..................................................................................... 60
.............................................................................................. 62
LAZADA ...................................................................................... 62
..................................................................................... 62
4
2.
..................................................................................... 64
3. .............................................................................................. 65
()
(Aliexpress) ............................................................. 65
()
(Rakuten) ...................................................................... 66
()
MercadoLibre ................................................................................ 68
()
Qoo10 ........................................................................................... 68
()
Flipkart.......................................................................................... 69
()
uitox .............................................................................................. 70
............................................................. 71
()
................................................. 71
()
......................................................... 75
........................................................................78
............................................................. 78
................................................. 80
................................................. 84
..................................... 91
()
............................................................................. 91
()
............................................................................. 93
()
...................................................................................... 96
()
eBay Enterprise ............................................................................. 98
()
(BizArk) ...................................................................... 100
....................................................... 103
..................................................................................... 104
(Costco)................................................................................. 104
................................................................................... 107
OB ...................................................................................................... 112
........................................................................................... 116
................................. 122
1
2
3
4
5
6
7
8
9
10
2015
GDP
2014
2014 12
2013
2014
eBay
eBay
11
12
56
60
61
13
14
15
16
17
18
19
20
LAZADA
LAZADA
62
64
65
82
83
84
89
91
21
22
GSI
99
104
15
16
18
22
32
34
44
54
56
B2C 2013-2018
13
14
2014 B2C /
16
2014
17
2014 ( 10 )
20
2015 Q1 B2C
25
2014
26
27
2013 B2C
29
10
FBA(Fullfillment by Amazon)
29
11
31
12
12 B2C
33
13
34
14
Argos
36
15
Otto 123
38
16
Intermarch
40
17
Intermarch
40
18
CouriersPlease
42
19
42
20
Yandex
43
21
2013
45
22
2014
45
23
47
24
B2W americanas
48
25
Boleto
49
26
50
27
51
28
51
29
52
30
eBay.com
53
31
57
32
60
33
LAZADA
63
34
LAZADA
64
35
65
36
67
37
MercadoLibre
68
38
uitox
70
39
72
40
2020 B2C
73
41
B2C
74
42
75
43
B2C
76
44
78
45
79
46
81
47
85
48
86
49
88
50
90
51
92
52
94
53
95
54
96
55
97
56
97
57
eBay Enterprise
100
58
100
59
GlassesShop.com
102
60
Costco
105
61
Costco ()
106
62
107
63
KAMAK Youtube
110
64
KAMAK
111
8
65
OB
112
66
113
67
7 Facebook
114
68
116
69
Fortune eBay
117
70
Fortune eBay 2
117
71
eBay
118
72
118
73
119
74
Fortune Youtube
120
75
120
15
24
B2C
Aliresearch , 2020
B2C 3.4
27% B2C 30%
2014 3.09 2020 9
(marketplace)
eBay
MercadoLibre 80%
11
OB
- eBay
Intel Inside
OEM
eBayLAZADA youtube
Fortune
12
B2C
B2C 2014 21%
8,400 2018 1.5
B2C 2013-2018
(IPO)2014 9
250 1,700
1,500
(omnichannel)
13
Walmart
Macys
20
A.T. Kearneypixabay.com
2
A.T. Kearney
(Global Retail E-Commerce Index)
14
30 9
2015 15
2015
A.T. Kearney
15
A.T. Kearney
Ecommerce Europe
3 2014 B2C /
16
34.6% 31% 28.4%
Ecommerce Europe
4 2014
IMFEcommerce EuropeUNCTAD
GDP GDP(
)
(1).
7,589
GDP 1,945
(2).
4,874
1,200
17
(3).
(4).
2,300 40%
61,219 GDP
GDP
2014
GDP
2014 GDP
(
)
2014
GDP
()
2014 10
/ GDP
2013 10
()
()
17,419
54,596
400
2.3%
133
1,111
10,380
7,589
446
4.3%
271
1,945
4,616
36,331
112
2.4%
55
2,171
3,860
47,589
78
2.0%
33
1,593
2,945
45,653
140
4.8%
30
4,874
2,847
44,538
63
2.2%
18
3,688
2,353
11,604
14
1,045
2,148
35,823
2,050
1,626
18
10
1,857
12,925
20
1.1%
20
10
662
11
1,789
50,397
23
1.3%
10
13
1,446
12
1,444
61,219
10
18
1.2%
13
1,417
28,100
19
1.3%
19
1,195
14
1,407
30,278
15
1,283
10,714
26
530
22,597
15
2.8%
10
491
44%
34%
10%
Aliexpress
Mercadolibre
10 13
19
Ecommerce Europe
5 2014 ( 10 )
()
A.T. KearneyeMarketer
50%
eBay
20
30
20
80%
25% 18%
1.
http://www.flaticon.com/
5,500
2014 1,120
40%
21
60%
6
2012
Alpha Direct
99%
4 2014
16,123.8
9,494.4
7,631.8
13.7%
11.1%
3.6%
41,000
243,000
()
C2C
2 58 2014 13.7 2
4
44
1.7
22
eBay 2013 10
12 5
showrooming
2015 2 Radioshack
Yodobashi
30
2.
http://www.flaticon.com/
106% 70%
75%
KakaoTalk APP
Naver google
Gmart eBay Ticket Monster Groupon
3.
http://www.flaticon.com/
(1)
Walmart
API
iResearch
6 2015 Q1 B2C
25
iResearch
6 2014
(3) 11 11
2014
93 7%
(4) 2011
1.5% 2013 8% 26% 30%
15%2016
25%
(5)
A.T.Kearney 40%
(6)
26
(7)
34 80
()
27
eBay
GoogleFacebook
1.
http://www.flaticon.com/
6134
2013 450
70 17
eBay 62008
7
- Kindle
Amazon Prime
28
Ecommerce Foundation
8 2013 B2C
Macys
2007
300 Macys.com
Macys
Walmart
29
10 FBA(Fullfillment by Amazon)
2.
http://www.flaticon.com/
30
11
()
8.2 5.6 2.59
GDP 7.5%
75
3,000
80%
31
5 2014 12
Ecommerce Europe
PayPal
(debit card)
B2C
1/3 12 90
32
60
27.6%
25%
Ecommerce Europe
12 12 B2C
Ecommerce Europe
2014
1/5 40%
25%
33
Ecommerce Europe
13
B2C
StaplesApple TESCOHome Retail
37%
6 2013
eMarketer
34
1.
http://www.flaticon.com/
2014 B2C
1,400 3 3,000
GDP
4,874 15
6,400
CD
(3).
TescoArgos
35
A.T.Kearney 2013 16
Tesco 9 eBay 8
Tesco 7%
14 Argos
O2O eBay Argos 2014
650 eBay
Argos APP
43,000 2014
41 29,000
1849 House of Fraser APP
36
APP MarksSpencer
APP Kiosk
iPad
2.
http://www.flaticon.com/
1.5
Idealo Preisvergleich
43
Zalando 14
8,000
37
Otto
15 Otto 123
Adidas
10
3.
http://www.flaticon.com/
38
72
42
CD
A.T.Kearney 8
7% Apple Kering
Cdiscount
E.Leclerc quiestlemoinscher.com (
)
15%
2,000
Intermarch O2O
2.8
39
2020 20
http://www.intermarchepamiers.com/
16 Intermarch
http://www.intermarchesollies.com/service_drive.html
17
Intermarch
4.
http://www.flaticon.com/
40
50%
CouriersPlease
1,000
41
18 CouriersPlease
similarweb
19
()
1.
42
http://www.flaticon.com/
Zara Yandex
20 Yandex
43
7 2014
TNS Russia
eMarketer 2013
54.8%
44
eMarketer
21 2013
2014
56% 40% 35%
eMarketer
22 2014
2.
45
http://www.flaticon.com/
2014 2.4
15%
600
75
34 2014 220
PC 2013
10 5
2015
2014
Olx
46
23
3.
eMarketer 2015 500
23.9
197.9
2.8%
57
1.5% 40%
47
49.6 65%
2014 6 45
B2W B2W Americanas.com
SubmarinoShoptimeSouBaratoSubmarino Ingresso.com B2W
Viagens
Kiosk Internet Retailer
2014 29.9 30%
24%
24 B2W americanas
48
http://www.xeehu.com/?p=158
25 Boleto
35%
4.
49
A.T. Kearneypixabay.com
26
17 13
65%
50
A.T. Kearney
27
Qoo10
LAZADA Zalora
eBay
similarweb
28
51
eBay
() LAZADA
IDC(2014)
29
eBay
52
() eBay
1.
ebay.com
30
eBay.com
eBay 1995
100 1.57
53
eBay 39
PayPal eBay Enterprise
eBay
22% eBay 48
19 B2C2B
eBay
eBay 2014
eBay
78%
130% 69% eBay
8 eBay
V
54
V
V
V
V
eBay
2.
()
eBay
eBay eBayPayPal eBay
eBay
55
eBay
eBay
10
()
eBay
9 eBay
20
0.3
Paypal
eBay 7~10%()
3.9%
eBay
eBay
3.
eBay
02-87296601/ 87296609
e-mailtwnewseller@ebay.com
() (Amazon)
1.
56
Amazon.com
31
B2C
2014 889.9 2013 744.5
20%
14
178 30 2015
Q2
(Sebastian Gunningham) 20
2.85 109
Amazon.com 10
30%
Fulfillment By Amazon (FBA)
FBA
57
35 2014 71%
FBA 20
FBA
http://services.amazon.com/content/fulfillment-by-amazon.htm
2.
()
()
( 12/31)
()
-
10
$ 39.99()
58
6%-25%
1. FBA
2.
3.
https://sellercentral.amazon.com/gp/seller/registration/participationAgreement.html?it
emID=200336920&language=en_US&ld=AS
Amazon.com
3.
+86-21-2325-1452
e-mailweiychen@amazon.com
()
1.
59
32
www.tmall.hk
2014 2 B2C
100%
2014 25
5,400 30
1,000
2.
()
11
60
(1)
(2)//
(1) B2C
(2)
12
(1)
(2)
(3)
(4)
(5)
(1) 1 35
(2) B2C
(3)
(1) 1 (R)
(1)
(2)
(2)
(1)
(2)(www.tmall.com)
(1)
(1)
(2)
(2)
61
(3)
3C
(3)/
/////
3C
(1)
(2) 2014 12 1
()
13
25,000
5,00010,000
2%-5%
3.
+852-400-843-2288
https://rule.tmall.hk/rule/rule_contact.htm?spm=a2222.7109785.a222gvi.14.ZywPX7
() LAZADA
1.
62
33
LAZADA
LAZADA (Amazon)
Local B2C Rocket
Internet
2014 10 B2C LAZADA
LAZADA
1%
45%()
60% LAZADA
LAZADA
: LAZADA
7-14
63
14
LAZADA
()/
()/
LAZADA
39/16%
5/12%
NO.2
19/29%
14/75%
NO.1
36/37%
25/70%
NO.3
20/67%
16/80%
NO.4
40/44%
24/60%
NO.1
4/73%
3/80%
Qoo10
A.T. Kearney
2.
()
LAZADA 6
20
SKU
)
LAZADA
34 LAZADA
LAZADA
https://LAZADAcb.formstack.com/forms/lzdxb5808kl_tw_gz
64
3 LAZADA payoneer
www.payoneer.com "
()
LAZADA
15
LAZADA
2%
1%-10%
( LAZADA )
()
3.
65
35
B2B B2C
(www.aliexpress.com) 2010 4
200
Aliexpress
66
36
2013 170
28
(http://global.rakuten.com/)
( Kobo
Wuaki.tv VikiInfoseek
J Vissel Kobe)()
( Edy) 2014
6 (B2B2C)
ECC ()
(RMSg) 10
/
67
() MercadoLibre
37 MercadoLibre
1999 MercadoLibre C2C
60
2013 80 3,000
13
800 eBay eBay
() Qoo10
2010 eBay Gmarket Giosis
Qoo10
Qoo10
Gmarket Qoo10 Gmarket
68
Gmarket
Qoo10 B2C C2C
Q-Money Qoo10
Qoo10 QTalk
QTalk
Qoo10 B2C
163 42%
Qoo10 50%
40 70 Qoo10
Gmarket eBay
() Flipkart
(Sachin Bansal)
(Binny Bansal) 2007 Flipkart 120
2,600 10 2014
Flipkart 44% Snapdeal
32%15% 2 3
Flipkart
FlipkartFlipkart
Flipkart eKart
24 Flipkart
69
() uitox
38
uitox
uitox 2012
uitox
200
uitox uitox
uitox 2015 5 uitox
100% 13
uitox
uitox
uitox 6 ASAP
70
24 Soon
uitox
uitox
FBuitox
FB
()
European Commission
Paypal 2014
45%37%
26%
71
Paypal
39
72
Aliresearch
40 2020 B2C
Aliresearch
2020 B2C 27.4%
B2C 13.5%8.7%6.1%
3% GDP
73
Aliresearch
41 B2C
B2B
EDI
74
42
()
B2C
paypal
ERP
ERP
()
1 2
75
(1) 1
PChome MoMo
43 B2C
(2) 2
3 5
76
eBay
(3) 3
eBay.com
(4) 4
eBay.com
(5) 5
77
44
1.
78
45
2.
eBay
3.
APP
79
4.
80
46
B2B
81
16
/
1.
2.
2-3
4-5
(
)
3.(
)
100
101 -1,000
1,000
4.
6-10
11 -30
31-50
50
5.
6.
7.
20
21-50
51-200
200
8.
9.
10.
eBay
3-5
6 -10
11
30
31-50
51-100
100
82
17
()
20
21-30
31-40
41
83
18
1.
? ?
2.
3.
1 2- ..
4.
?
?
5.
? ? ?
? ? ?
6.
1 2
3 ()
? ? ?
()? ?
7.
(
)
8.
12 ? ? ?
9.
10.
? ? ?
? ? ? ?
??
(1).
(2).
(3).
84
(4).
(5).
(6).
(7).
(8).
(1).
(2).
47
(3).
85
(4).
(5).
48
(1).
86
(2).
(3).
RTB (Affiliate marketing)
(4).
400 2,000
2
9.6
87
pixabay.com
49
(1).
(2).
(3).
(4).
88
A.
(Reseller)
19
()
A.(Reseller)
B.
C.
B.
C.
89
50
B
20
90
A () B ()(XXXX )
A
B A
A
(1). B
SNS
(2). B A
(3). A
(1). B A 5
(2). B A 5
(3). B A 20 %
(4). 20
(5). B A A
A
(6). B X X
98%
B 15 A
()
91
51
1.
2007
2013
10 2010 2013 50%
2014 51%
2.
C2C
B2C
92
3.
4.
(1)
2008 100
(2) HerBuy
(3)
5.
Costco
6.
e-mailservice.tw@jollywiz.com
7.
http://www.jollywiz.com/tw/index.php
()
93
52
1.
eBay eBay
TMP eBay eBay
TA
2.
(1) eBay
94
53
(2) eBay
(3)
3.
eBay
4.
5.
eBay
6.
(02)2999-5007
7.
http://www.webtai.com.tw/
95
()
54
1.
2.
eBay LAZADA
96
55
3.
4.
56
102
eBay
eBay Top Rated Seller
()
(
)
5.
6.
97
(02)2388-8159
e-mailinfo@gozens.com
7.
http://www.gozens.com/blog/
() eBay Enterprise
1.
eBay GSI
98
21 GSI
1995
1999
2000
2001
2002
2003
2011
eBay 24
iResearchDoMarketing
2.
GSI
5%-40%
GSI
(1)
(2)
(3)
(4) Call Center
eBay Enterprise
99
eBay Enterprise
57 eBay Enterprise
3.
e-mailsales@ebayenterprise.com
4.
http://www.ebayenterprise.com/
() (BizArk)
58
100
1.
2005
2011 IDG
30
400
2.
13
SNS AM EDM SEO
WOM PPC
101
paypal eBay
FacebookTwitterYouTubeLine
(
)
: GlassShop.com
59 GlassesShop.com
3.
+86-18994135717
Emaildai.ying@thebizark.com
4.
http://www.thebizark.com/
102
(1).
(2).
(3).
(4).
103
B2C B2B
(Costco)
Costco 1983 2013
()Costco Walmart
7,200
2014 Costco
22
2013
2013
2013
2008-2013
()
4,762.94
1.5%
3.5%
3.3%
Costco
1,051.56
6.1%
2%
7.7%
986.88
-2.4%
1.8%
-3%
Schwarz Unternehmens
986.62
9.5%
N/A
6.5%
Tesco
986.31
-2%
1.5%
2.9%
The Kroger
983.75
1.7%
1.6%
5.3%
Metro AG
863.93
-2.5%
0.7%
-0.9%
Aldi
810.90
4.7%
N/A
5.5%
Home Depot
788.12
5.4%
6.8%
2%
Target
725.96
0.9%
2.7%
2.9%
Einkauf GmbH
(Deloitte)2015
Costco
104
Costco
Costco
Costco
90 Costco 2015
60 Costco
Costco
Costco
105
25 5,400
Costco
10
106
61 Costco ()
Walmart BestBuy Costco
Costco
Costco
62
107
KAMAK 2008 2
2009
KAMAK
3 22
(Turbo Kit)
SEMA
SHOW
22
95% 20%
KAMAK
2013
B2C
108
eBayAliexpress
YoutubeFacebook
eBay 2014 40%
72
YouTube
KAMAK
FacebookeBay
SEMA
SHOW
109
https://www.youtube.com/user/PowerByKAMAK
63 KAMAKYoutube
KINUGAWA
110
KAMAK Facebook
64 KAMAK
CP
111
OB
65
OB
2004
Yahoo OB
OB
2011 2015
O2O
400
OB 2013
App 2014
APP
112
OB 2007
OB
2011
OB 2014
30%
66 9
2011 5
Facebook
OB
5%
113
ISPServe
Nielsen
2013
89% 85%
Facebook OB
Facebook
OB
67 7 Facebook
114
2014 OB
OB
ZARA
OB
LAZADAOB
LAZADA
eBay
OB
OB
OB
115
68
1990
Fortune
116
eBay
eBay
69 Fortune eBay 1
70 Fortune eBay 2
eBay (
)
117
71 eBay
72
118
73
eBay
()(
)
Youtube
119
https://www.youtube.com/watch?v=85-r3z1nbSA#t=68
74 Fortune Youtube
LAZADA
2
3
3
1
2
1 11 1
Australia
United States
United Kingdom
42
Russian Federation
Thailand
Noway
5
Greece
Brazil
17
France
120
75
Fortune eBayLAZADA
Fortune B2CB2B
121
(1) ?
(2) ?
()
(3) ?
(4) ?
(5) ??
(6) ?
()
A.(Reseller)
B.
C.
(7) ?
(8) ? ?
(9) ?
(10) ?
123