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A Stakeholder Framework For Analyzing and Evaluating Corporate Social Performance
A Stakeholder Framework For Analyzing and Evaluating Corporate Social Performance
Three studies were conducted 1983 to 1993 to reach the right approach of CSP which are;
1983 to 1985
1986 to 1988
1989 to 1993
retirement and termination counseling, stress and mental health, health and safety etc
6. The assumption were made that these are also social issues.
7. The next assumption was made that corporation and manager should be concerned about these
social issues.
8. The next assumption was how the corporation should behave and how to evaluate their
performance.
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This model was much defined and comprehensive because they defined CSR1 in term of principles or
category and CSR2 in term of process and strategies towards both social responsibility and
responsiveness.
The heading of the social responsibility in the Wartick and Cochran models defined as
Economic
Legal
Ethical
discretionary
By checking or collecting data about environmental or safety problems from the different govt.
departments, unions and municipalities , one thin was cleared that all the organization were fulfilling the
legal responsibilities.
Ethical issues were more difficult to test and define. There is no well-defined concept of ethical issues.
Companies were aware of social responsibilities but difficult to tell the researchers or maybe it was just
for window dressing. Many companies were really defensive to protect the premises and companies from
the employees.
It was also very difficult to define discretionary responsibilities except in term of the extent of
philanthropic activities and the nature of its involvement in the communities is to just do its business.
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There was no satisfied answer of the management and other employee to leads the definition of social
responsiveness.
Framework is developed:
Data collected from more from more than 50 companies and all the tools and methods were failed to
specify the tem of CSR1 and CSR2 because more companies leads most difficult challenge.
It is necessary to distinguish between stakeholder issue and social issues because managers and
individual.
Then it is possible to evaluate the response of social performance of a corporation and the
performance of the mangers in meaning of the corporation responsibilities.
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Different researcher presented different theories about stakeholder and stakeholder groups like Preston
established that stakeholders can be;
Customers
Shareholder
General public
Employees
After sometime a new researcher included public and managers in stakeholders group but the scientific
definition of stakeholders is
Stakeholders are people or group of people who can claims, ownership, right or interest in a corporation
and its activities past, present and future.
There are two types of stakeholder
Primary stakeholders
Secondary stakeholder
Primary stakeholders:
An individual without support, it would be difficult for the organization to continue its operation which
includes
Suppliers
Customer
Shareholders
Employees
Management
Secondary Stakeholders:
Secondary stakeholder can be defined as those individuals who affect or influenced or it can be
influenced and affected by the corporation.
Media group
Pressure group
General public
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