Bailee McMillan

153 Durand St | Sarnia, ON | (519) 466-4658 | bailee.mcmillan@hotmail.com

Objective
To obtain a position where my communication and technical skills contribute to the success and growth
of the organization.

Education
OFFICE ADMINISTRATION MEDICAL | DIPLOMA

APRIL 2017

Lambton College | Sarnia, ON

ONTARIO SECONDARY SCHOOL | DIPLOMA

JUNE 2013

Sarnia Collegiate Institute & Technical School | Sarnia, ON

Skills and Qualifications

Enthusiastic contributor and supporter of team goals.
Proficient keyboarding skills (60 wpm) with an emphasis on excellent spelling, punctuation and
grammar.
Outlook 2013 to schedule appointments, meetings, and set up task and contact lists.
Medical keyboarding skills, medical language skills and grammatical and office skills with an emphasis
on accuracy, proofreading and attention to detail.
Advanced level Microsoft Word 2013 skills to create mail merges, envelopes and labels; setup basic
newsletters, flyers and web pages; create reports, letters, memos, forms and long documents; formulate
techniques for minor technical problems.
Excellent customer service skills with an emphasis on professionalism.
Able to demonstrate confidentiality and adhere to strict privacy policies.

Related Work Experience

ADMIN ASSISTANT | BREAST CANCER SOCICETY OF CANADA

MAY 2012-AUG 2013

Required to answer calls in a professional manner and assist callers as needed.

Accurately input data into system and ensured information was kept up to date and correct.
Provided support to office team and completed tasks such as mail distribution, preparing mail outs, and
utilizing strong attention to detail skills.
Displayed sensitivity and discretion when dealing with callers making donations for loved ones.

Experience
THE REAL CANADIAN SUPERSTORE
Socially interacting with customers to provide exceptional service.
Ability to aid to customers in need of assistance.
Keep a clean and organized work space.

OCTOBER 2016-PRESENT

Bailee McMillan
153 Durand St | Sarnia, ON | (519) 466-4658 | bailee.mcmillan@hotmail.com

READER SALES & SERVICE | SUN MEDIA

MARCH 2013-MAY 2014

Responsible for circulation of newspapers across Ontario.

Required to resolve customer issues and remain clam in stressful situations.
Registered/closed subscription accounts.
Managed customer payments, confidential information.

Volunteer Work
BREAST CANCER SOCIETY OF CANADA

MAY 2012-JULY 2012

Co-op
Fundraising event

SARNIA COLLEGIATE INSTITUE & TECHNICAL SCHOOL

OCTOBER 2012

Fall banquet

REFERENCES AVAILABLE UPON REQUEST

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