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b.

internal attribution

c.

objective attribution

d.

defensive attribution

e.

external attribution

SHORT ESSAY QUESTIONS


1.

Discuss the three components of the tricomponent attitude model.

2.

What are the four main influencers of attitudes?

3.

Differentiate between the marketing objectives of market leaders


versus those of competitors and identify five strategies that
competitors can pursue to accomplish their objective.

4.

How is it possible for marketers to persuade regular cola drinkers to


become diet cola drinkers by changing the relative evaluation of
attributes?

5.

What is cognitive dissonance and when does it happen?

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