Advantages of horizontal communication

Informal and sweet relationship: This is same status levels communication system.
They exchange ideas, knowledge and thoughts. So, an informal and sweet relationship
can be maintained.

Co-ordination of activities: For the achievements of the expected result of an

organization inter departmental co-ordination system must be developed which is a
criteria of horizontal communication.

Departmental communication: Horizontal communication is the best system of

communication in departmental communication.

End of misunderstanding: There is no chance of misunderstanding in horizontal

communication among employees. So, it is helpful to management for enhancing
mutual understanding and good decision making.

Hindering bureaucracy: No change of a rise bureaucracy in Horizontal

communication running organization which is helpful to make a good relationship
among themselves.

Dynamism at work: If horizontal communication is established in organizational

dynamism at work will increase among workers.

Group activities: IN this system of communication a department is well known to

other department and can exchange their affection. So, group activities and direction
of the sound work program will be easier.

Quick communication and solution of problems: Horizontal communication allows

quick transmission of messages and solves complex problems in the organization.

Linking with different areas of expertise: science same level of employees

exchange information in this communication, they create good link with different
areas of expertise.

Guarding against distortion message: Horizontal communication takes place among

the employees of the same level, information reaches directly from one employee or
executive to another which acts as a guard against distortion messages.

Disadvantages of Downward Communication

Disadvantages of downward communication are given in the diagram below.

Drawbacks of downward communication are followed:

1.

Time consuming

2.

Distortion

3.

Authoritarian approach

4.

Over and under Communication

5.

Different priorities

6.

No confidential matter

Downward Communication disadvantages are.

1. Time consuming

Downward communication is time consuming communication because it moves along the line of command of the
hierarchy. It results in waste of time as the line of communication is long.

2. Distortion

Downward communication has to pass through many levels of authority, so there is a delay as well as distortion
of the message.

3. Authoritarian approach

In downward communication, there is too much concentration of authority at the higher level. As people in the
lower levels are merely receivers of decisions. So they unconsciously receive such message and
miscommunication results.

4. Over and under Communication

Downward communication suffers from over communication or under-communication. In over-communication

supervisors talk too much and merely waste the time of his subordinates. Due to this, the juniors are not
respecting the seniors and there is indiscipline among the juniors. In under-communication, the supervisor does
not talk enough and leaves his subordinates to his guessing about what he wants them to do.

5. Different priorities

In downward communication, the employees seek information about job security, salary, promotion and other
beneficial schemes, but the management prefers to pass down orders and directions only. The gap between their
priorities leaves the employees and employers dissatisfied.

6. No confidential matter

In downward communication, confidential matter cannot be disclosed at lower levels.