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A Guide To Developing A Safe Community: Safe Communities Foundation New Zealand
A Guide To Developing A Safe Community: Safe Communities Foundation New Zealand
New Zealand
A Guide to Developing a
Safe Community
Table of Contents
Section One: Introduction
The Safe Communities model and how it works
How to become an accredited Safe Community
Some benefits and challenges
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ACKNOWLEDGEMENTS
This is the fourth edition of the guidelines and has been majorly overhauled. SCFNZ acknowledges the
contribution of previous author Dr Carolyn Coggan. We also acknowledge the funders of the SCFNZ, Accident
Compensation Corporation (ACC), Ministry of Health, Ministry of Justice, Health Promotion Agency. The
information included in this resource are those of the authors, and may not necessarily reflect the views of the
funders or of the contributors/reviewers.
Section One
Introduction
The Safe Communities model and how it works
Perceptions of community safety, real or imagined impacts on the way people feel and
interact in their community. Achieving community safety is not just about reducing and
preventing injury and crime, it is about building strong, cohesive, vibrant, and participating
communities. A safe community is also one in which all sectors of the community work
together in a coordinated and collaborative way to promote safety. It involves forming
partnerships, managing risks, educating and informing, and increasing overall safety
especially for the most vulnerable.
The Safe Communities model can help to achieve this. It isnt a programme that is replicated
in different communities, neither is it a mechanism for assessing if a community is safe or if
there are potential risks. Rather, it is a process that creates a local infrastructure to enable
community members, community organisations, businesses, local government, government
agencies and others with an interest and concern about community safety issues to work
together in a coordinated and collaborative way. This process then helps communities to put
in place joint activities and projects to address local concerns. These may be concerns about
injuries, crashes, anti-social behaviour, violence, and crime from multiple causes, including
from alcohol use. Each safe community initiative is unique to, determined by and locally
owned and driven by a particular community.
Communities, districts and cities that are interested in becoming a Safe Community go
through a robust accreditation process that equips the organisations and individuals involved
to set up the process and infrastructure needed to succeed. It also usually involves employing
a coordinator. The Safe Communities Foundation New Zealand (SCFNZ) provides support
throughout the accreditation process as well as ongoing support once an initiative is
accredited and up and running.
New Zealand currently has 24 accredited Safe Communities across 30 territorial authority
areas. Many have been running for many years, with the first one starting in 1999. Below are
the current New Zealand Safe Communities with their dates of accreditation and
reaccreditation. It is a notable achievement that not one accredited Safe Community has
relinquished or abandoned the programme since joining.
Safe Hutt Valley: Upper Hutt City and Lower Hutt City (2010, 2015)
Tauranga Moana Safe City: Tauranga City and Western Bay of Plenty District (2007, 2014)
An international dimension
The Safe Communities model isnt just used in New Zealand but is an international model. It
was first developed and established in Sweden in the 1990s following the First World
Conference on Accident and Injury Prevention, in Stockholm, Sweden, in 1989. Since then it
has expanded worldwide to more than 360 accredited Safe Communities in 33 countries
across every continent. The World Health Organization recognises its value and provides
some overarching support. New Zealand is part of the Pan Pacific Safe Communities Network
(PPSCN) that also includes Australia, the United States of America and Canada. The Safe
Communities Foundation New Zealand is one of the lead organisations for PPSCN and all New
Zealand Safe Communities are members. PPSCN is currently in the process to develop formal
relations with WHO.
Communities seeking accreditation are asked to demonstrate how they meet the six criteria
of the Safe Communities model. It is not, however, a rigid process but is very flexible.
Accreditation is a review and validation of the collaborative governance, planning, and
research/data analysis processes in place, and an acknowledgement of the programmes and
activities, communications and evaluation that are undertaken. Responsibility for setting and
evaluating performance measures and outcomes sits with a Safe Community governance
group or committee which is established as part of the process. Ideally a coordinator is
employed.
An annual report of activities and an annual survey of coalition partners are completed. A
reaccreditation process is undertaken every 5-6 years. Often Safe Community programmes
choose to formally celebrate successes and partnerships created with an accreditation
ceremony. An example is the Safer Napier programme that has been accredited since 2010
and is currently making application for reaccreditation. As part of this process on 6 November,
43 Agencies signed a five year Memorandum of Commitment. SCFNZ provides ongoing
support and advice to Safe Community programmes, including providing regular webinars,
and running a national hui, regional forums and workshops on a range of topics. Information
is also provided via SCFNZs website www.safecommunities.org.nz
Section TWO:
Establishing a Safe Community
Step One: Form a working group and organise informal information
sessions
Form a working group or steering committee. Ideally it should have representation from ACC,
the District Health Board, City/District Council, Police, Fire Service, Iwi and then consider any
other immediately willing and obvious participants. Not every agency representative will
necessarily see it as a priority. SCFNZ is actively promoting local engagement with all the key
central government agencies. The working group will be the catalyst for bringing
organisations and communities together.
Organise one (or more) informal information sessions to discuss the Safe Communities
concept is a useful step in developing a Safe Community coalition. Most problems faced by
communities are too complex, and resources are limited, for any one organisation to address
alone. Many causal factors affect injury rates so intersectoral action is needed to address
these issues. It may be necessary to organise several sessions with groups that have shared
or complementary interests. Consultation should involve both public and private sector
participation. It is also a good opportunity to identify existing networks eg family violence,
road safety.
Consider inviting a representative from SCFNZ or from a neighbouring Safe Community to talk
about the benefits and answer any questions.
Start by working with those organisations and groups who are enthusiastic and committed to
the Safe Community objectives. A good strategy is to build on existing community networks
and partnerships. Successful partnerships have a shared vision of objectives and outcomes.
A guide to developing a Safe Community updated March 2016
Safe Communities Foundation NZ
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Most central government departments and national agencies working in the crime/violence
and injury prevention sectors are well familiar with the Safe Communities model and are
successfully engaged in local programmes throughout the country. SCFNZ actively promotes
local participation in Safe Communities by those central government agencies, and can help
secure their engagement if there is any reluctance at a local level.
There is no prescribed list of agencies that must be involved, however it would ordinarily be
expected that representatives would be engaged from Police, ACC, DHB, local authority, Fire
Service and Iwi. In addition there could be representation from a range of local agencies and
service providers working in the various community safety promotion sectors. Some Safe
Communities have been effective in engaging with private sector businesses that see an
opportunity to invest in community well-being projects. Local philanthropic trusts are another
potential partner, particularly in a time of funding constraints.
(refer
Section FOUR)
Letter of Intent
The letter must be signed by either the Chair of your coalition/trust/leadership group or
Mayor (or similar function) and contain the following information:
Name of community
Name and address of lead organisation
Key contact person (name, title, address, email, phone number)
Anticipated timeframe to prepare the Application
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Injury data can be obtained from a range of organisations and further information is
contained in SCFNZ factsheet series at http://www.safecommunities.org.nz/resources/fact-sheets It is
essential to understand what injuries are occurring in the local community.
A community injury profile will help inform planning. Injury data can identify what injury
problems a community is experiencing and can help generate financial and political support
for an injury prevention programme. Data can guide the development of programmes where
they are most needed and can identify what works to reduce the frequency and severity of
injuries.
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Governance: Safe Community Committee members *refer SCFNZ Discussion Paper Good Governance
The Safe Community governance functions are undertaken by a committee: Management
Committee; Governance Group; Board; whatever name is appropriate. Membership of the
committee must comprise representatives of sufficient seniority that they are able to make
decisions on behalf of their organisation, and have a good understanding of the principles of
collaborative governance. Committee members are responsible for driving the programme:
implementing and measuring the objectives and strategies of the Strategic Plan, and
monitoring the performance of the organisation.
Terms of Reference (ToR) are a useful tool to ensure that members are conversant with their
obligations to the Committee, and there is a common understanding of the purpose and
activities of the Committee. ToR should be reviewed regularly to ensure they are relevant
and that every partner agency remains committed to them.
Chair or co-chair
Appointing the Chair(s) is also critical as this role has a leadership function, a public profile,
and is a key link to SCFNZ. The process for appointing, replacing, rotating the Chair needs
careful consideration and should be documented.
Key areas of responsibility for the Chair(s) include:
Overseeing the membership of the Committee
o ensuring that Terms of Reference are in place concerning membership of the
Committee and that these are reviewed regularly
o following-up with agencies/representatives concerning attendance and
participation
o ensuring that replacement members are appointed promptly
o working with the Committee to identify potential and appoint new members
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Key elements in the role include: strategic planning; relationship management; interagency
networking and collaboration; data analysis and reporting; project planning and delivery.
Coordinators are expected to have qualifications in health, education or social sciences, and
have skills and experience in planning, community development, partnerships and
collaboration, project management, Iwi/Maori and other cultural engagement.
They are expected to have specialist knowledge and stay informed about injury prevention,
crime prevention and community safety policy and practice; and be aware of the data, trends,
issues and gaps within their local community.
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Coordinators are highly skilled facilitators, enablers, leaders, and communicators. They are
able to work autonomously, and within multi-disciplinary teams. Coordinators transcend
organisational boundaries (silos) and actively promote partnerships and collaboration.
The greatest challenge facing Safe Community coalitions is the recruitment and resourcing for
this role. The risks are: creating a role with insufficient hours that limits the time available for
key tasks and reduces opportunities to undertake new and innovative activities; offering
inadequate remuneration that limits the potential skilled applicant pool; which in turn can
lead to appointing someone into the role with insufficient skills and expertise.
If Safe Community governance committees are unwilling to take responsibility to appoint and
resource the Coordinator role at an appropriate level, then they are setting it up to fail. SCFNZ
is currently negotiating with ACC concerning funding for local coordination. With this funding
will come expectations concerning the performance of the Safe Community Committee, and
the functions of the Coordinator.
Admin Support
Given the time-constraints, Coordinators working part-time should be relieved of routine
admin/clerical functions. These activities can take hours per week and will absorb valuable
time from the coordination role. Ideally the host agency should provide admin support, it
could be shared by Committee/partner agencies, or it should be contracted as a separate role.
Routine admin functions usually include: notices of meetings, agendas and minutes, arranging
venues, catering, printing, mail, filing, financial processing, recording and reporting etc.
Working Groups
Working groups are already in existence in most communities: for example most districts have
a Road Safety Committee, and many have a Family Violence Prevention network. Some
districts have safer community councils that were set up years ago under the Crime
Prevention Unit.
New working groups may be formed from the coalition under the leadership of the committee
to work on specific injury prevention or safety promotion initiatives.
These working groups should be project orientated and need to be consistent with the
objectives and activities of your Safe Community Programme.
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Section Three
Strategic Planning
Key elements
A well thought-out strategic plan should identify/describe:
Priority areas (population groups, injury/safety issues and settings) based on available
data for your community;
Key strategic partners (community, industry/business and government/nongovernment agencies);
Clear, measurable objectives;
Safety promotion and injury prevention activities to be implemented over the next 23 years, including identification of processes used to ensure safety promotion and
injury prevention activities are based on best available evidence;
Expected performance indicators and impacts and how they will be
measured/evaluated;
Funding sources and available resources (staff, volunteers, materials/equipment) and
outline of annual budgets; and
Communications: indication of your communitys commitment to sharing information
on community-based safety promotion and injury prevention initiatives at local,
national and/or international levels, including how/when information about your
programme will be reported to the public and partner organisations, relevant
government and non-government organisations.
By looking at data and other information; responding to unanticipated and traumatic events
and disasters; and gathering community input from a variety of sources, a Safe Community
can understand the reasons why the injury problem/risk exists in their community, and
explore a range in interventions and activities that may address those issues.
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Statistical data: what do the numbers tell us? Getting accurate and timely data
remains a challenge. SCFNZ is working with national agencies to improve the quality
of data-collection and dissemination to better inform prevention strategies
Other data, research, submissions. These may be sourced from the internet, from the
SCFNZ website, from tertiary and research institutions, and from local body and
District Health Board submissions and plans.
Serious unanticipated events: natural disasters, tragic individual events for example
the Christchurch earthquakes, Whanganui flood, family violence/deaths, horrendous
road crashes all have an impact on community awareness, and have the potential to
be catalysts for change
Consultation with stakeholders/partners: through sharing information, issues can be
raised, and opportunities for collaborative action identified
Community action/demands: An event or incident may spark community demands to
improve safety or address a particular issue, for example community outrage over
psychoactive substances.
Media: when attention is drawn to particular issues in the media it may provoke a
response, for example homelessness in the community
Availability of resources, including funding and funder expectations: targeted
contestable and discretionary funding from central government agencies may be the
catalyst to commence a new programme or initiative, for example MSD Te Punanga
Haumaru Fund for anti-bullying programmes. Other community funders such as
gambling trusts and local philanthropic trusts may be willing to fund particular
targeted issues and initiatives.
Political direction: at a national and local government level, political intervention is
sometimes the catalyst for new priorities and initiatives
Personal preferences: everyone has their own personal agendas and preferences.
These can play a role in determining priorities and strategies.
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Activities
Once you have identified your priority areas, the activities, new or on-going should match
your objectives. The activities should be evidence-based but adapted to local conditions, with
specific tasks assigned to specific people. It is critical to maintain organisational flexibility and
responsiveness to new and changing circumstances.
The most effective plan always involves the people most affected. Wherever possible, it is
important to bring together representatives from each target group and involve them in the
planning. There will need to be buy-in to make things happen.
Evaluation: methodologies
Formative evaluation is the process of testing programme plans, messages, materials,
strategies, and activities for:
Process evaluation is the mechanism for testing whether a programme is being delivered as
planned and is reaching the target population as planned
Programmes often are fine-tuned during the implementation phase because of process
evaluation results
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Communications
Develop a Communications Plan. Use the Communications specialists at the Council or
District Health Board to help develop the plan.
Communications include all written, spoken, and electronic interaction with Safe Community
audiences. A Communications Plan encompasses objectives, goals, and tools for all
communications.
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Section FOUR
Application for Accreditation as a Safe
Community (PPSCN)
No two communities are alike and so there is no template or prescribed format for the
Application. SCFNZ encourages communities to prepare and present their Application in a
way that is unique to their particular circumstances: starting with the Name. Some Safe
Communities have been creative in their names: for example Nelson Tasman is Safe @ The
Top, and neighbouring Marlborough is Safe & Sound @ The Top.
Use graphics and images and language that help communicate the essence of the community:
the particular features, including the geography, history, economy, and population. These
elements in turn help to frame the issues and priorities that have been identified.
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Letter of Intent
The letter must be signed by either the Chair of your coalition/trust/leadership group or
Mayor (or similar function). The contents of the letter are set out in Section TWO.
Assessment process
SCFNZ will acknowledge receipt of your application and will conduct a preliminary
assessment. If the preliminary assessment deems that the application is not ready for
formal review, SCFNZ will notify the community and outline the deficiencies, for
example, criteria not covered or not adequately documented etc.
If SCFNZ is satisfied that the application is ready for formal review, the community will
be notified and certifiers will be appointed and the formal review process will
commence. One certifier will be from an international partner in the Pan Pacific Safe
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This ceremony should take place within two months of the completion of the formal review
and should last a minimum of half a day. Working with the community, SCFNZ will arrange a
date for the site visit and celebratory accreditation ceremony.
The purpose of the site visit/accreditation celebration is to allow the NZ-based certifying team
to meet face-to-face with the leadership group, to verify how the community has fulfilled the
requirements for each criterion; to review and discuss the formal report; and to clarify the
ongoing involvement of the community in relevant local, regional and national Safe
Community networks (www.ppscn.org).
There is no prescribed format for the site visit. The site visit is an opportunity to showcase
the community and its safety promotion and injury/crime prevention initiatives. As the SCFNZ
certifying team often include representatives from government agencies, site visits provide a
good opportunity to highlight how local initiatives align with government priorities as well as
highlighting any particular challenges faced at local operational levels.
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A SCFNZ Certifier will lead the accreditation ceremony. With Safe Community
accreditation the community becomes a member of the Pan Pacific Safe Communities
Network; a regional network of the International Safe Community Network; which includes
all Safe Communities in the United States, Canada, Australia and New Zealand.
SCFNZ will then provide the community with a formal report demonstrating how the
community has met each criterion along with recommendations to improve their community
safety efforts. The formal report will be vetted by the peer reviewers in advance of its
submission to the community.
Fees
Application fee of $2,000 paid to SCFNZ includes:
1. SCFNZs oversight of the accreditation process.
2. The professional services of a team of certifiers.
3. Attendance by a minimum of 2 certifiers at the site visit and attendance at the
Accreditation Ceremony.
4. At the Accreditation Ceremony, a Certificate of Agreement, Plaque and Flag will
be provided, which is included in the $NZ2000 Accreditation Fee.
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SCFNZ is an Accrediting Centre of Pan Pacific Safe Community Network and an International
Safe Community Support Centre. SCFNZ was established in 2004, and since its inception there
has been exponential growth of safe communities within NZ.
seeking
formal
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The Annual Report gives each Safe Community the opportunity to update their governance
and organisational structure; and highlight some of their achievements, including innovative
and effective programmes and activities. The Annual Report also gives each Safe Community
the opportunity to advise SCFNZ of any particular challenges or issues.
SCFNZ responds to each Annual Report and may make recommendations or initiated further
contact/support if required.
SCFNZ distributes the outcomes of the Survey back to each Safe Community with an
accompanying commentary that may include recommendations of initiate further
contact/support if required.
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transport to and from the venue. Depending on the circumstances, some financial assistance
may be available.
Get the latest news and updates from SCFNZ and PPSCN
Get the latest information from key central government agencies and partners
Get training on selected topics
Network with other safe communities from around the country, and share
programmes and activities
Local support
At a local level, SCFNZ offers a prompt response to requests for information, guidance,
problem-solving and any other matters of concern. This support can be accessed by
phone/email with the National Office. Calls may be made in confidence, and any issues
discussed are treated sensitively.
In addition, SCFNZ staff undertake periodic visits to safe communities every 18 months or so.
These visits are not formal inspections or reviews, but rather, they are courtesy visits to
maintain a tangible link with the cities and districts that are part of the network.
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