2013 JobsCentral Work Happiness Indicator Survey Report PDF

THE JOBSCENTRAL
WORK HAPPINESS INDICATOR
2013
An annual study of how happy employees are in Singapore

October 2013
This report is published by:

JobsCentral Pte Ltd http://jobscentral.com.sg
3A International Business Park, #08-08, ICON@IBP, Tower A, Singapore 609935
Survey Contacts:
Gerald Goh geraldgoh@jobscentral.com.sg | Jonathan Tay jonathantay@jobscentral.com.sg
Copyright 2013 JobsCentral Pte Ltd, a CareerBuilder company
This document is copyrighted; any unauthorized use of it may violate copyright, trademark and other laws. For permission to use content from
this document or reprints, please contact JobsCentral at geraldgoh@jobscentral.com.sg or call (65) 6778 5288
JobsCentral is a
company.
www.jobscentral.com.sg
INTRODUCTION |The JobsCentral Work Happiness Indicator 2013
/1
What makes you happy at work?

A pay rise? An overdue promotion that you rightfully deserve? Whatever your view of work happiness
may be, we need to acknowledge its impact on ones life satisfaction. After all, most people do spend
half their waking hours slaving away in The Workplace.
Problem is, everyone has dierent ideas of what it means to be, well, happy. And as Singapores
standard and cost of living increases, more workers expect workplace satisfaction that go beyond
mere employment. Coupled with an economy that enjoys a consistently low unemployment rate,
being happy at work is probably more important than ever and employers need to understand what
their employees want.
Our quest to understand workplace happiness began in 2009 with the launch of the JobsCentral Work
Happiness Indicator. The Indicator uses a 100-point scoring scale the higher the score, the happier
the employee is. Since then, the Indicator has grown to be one of the most popular and well-loved
survey reports in Singapore with regular coverage by broadcast, print, and online media.
This year, 3,568 Singapore workers aged 16 years and above took part in our online survey, which ran
from 22nd May to 23rd June. Results are statistically significant, with a margin error of 1.64 per cent,
1
at confidence levels of 95% for a Singapore labour force population of over 3.3 million . This means
you can trust our findings to represent Singapore workers fairly.
The population figure for Singapores labour force is extracted from the Report on Labour
Force in Singapore, 2012 published by the Ministry of Manpower, 2013. Source: <http://www.
mom.gov.sg/statistics-publications/national-labour-market-information/publications/pages/
report-labour-force-2012.aspx>.
JobsCentral is a
company.
KEY HIGHLIGHTS |The JobsCentral Work Happiness Indicator 2013
/2
KEY HIGHLIGHT:
Singapore Workers an Unhappy Lot?
The average 2013 Work Happiness Score for workers in Singapore is 57.9 points, a drop of 3.1 per cent from 59.8
points in 2012. This puts general worker happiness in the above neutral range and below the moderately happy
bar. Not exactly a work utopia here on our little island, and it does not seem like the situation has improved since
we started this study.
25%
50%
Overall
Work Happiness
0%
75%
100%
Moderately
Happy
Very
Happy
57.9
Very
Unhappy
Moderately
Unhappy
Neutral
A Worrying Trend
Since the start of our surveys in 2009 the overall work happiness scores have been constantly low, making work
happiness an elusive goal for many employees in Singapore. Hovering within the same unhealthy range for five
years, it is clear that there is a mismatch of what employees want and what jobs are able to provide. This is a
worrying trend, as a marginally happy workforce would have repercussions on work productivity, innovation and
Singapores economic growth in the long term.
JobsCentral is a
Very
Happy
100%
Moderately
Happy
75%
Neutral
50%
Moderately
Unhappy
25%
Very
Unhappy
0%
company.
56.4
55.5
57.4
59.8
57.9
2009
2010
2011
2012
2013
/3
Salary and career advancement are most important but they are
also the causes of most dissatisfaction
Salary & Career Advancement

Most Important
Singapore workers want money. Across all age groups, respondents agree
that Salary is the most highly prized work aspect. After that, they want career
advancement. Unfortunately, they also rated these two aspects as the ones
that they are most dissatisfied with. This disparity between importance and
reality may account for our consistenly dismal work happiness scores. As
the cost of living rises in Singapore, workers feel the pressure to make more
money to maintain their aspirations and way of life.
Workers approaching retirement age are the unhappiest;

while those 61 years and above report the greatest happiness
levels
61 Years and above
report greatest happiness levels

Todays workers are only marginally
happier than workers in 2009s
Recession year
57.9
If youre between 51 60 years old, chances are youre the least happy
compared to other groups. This age group scores the lowest on the Work
Happiness scale with a score of 55.5. They also have the biggest decline
compared to 2009, with a 12 per cent drop in work happiness. On the
contrary, those aged 61 years and above are the happiest, with a score of
69.8 which puts them in the Moderately Happy category.
2013 overall Work

Happiness ranking
2009 was a dicult time for a lot of people

worldwide. In Singapore, the overall Work
Happiness ranking for workers was 56.4. In
2013, this figure inched up slightly to 57.9.
JobsCentral is a
company.
/4
$10,000
monthly salary is the magic mark
Those earning $10,000 and above each month are really, really
happy. They also have one of the highest increases in work
happiness compared to 2009. In contrast, those who earn $5,000 $5,999 monthly have the greatest decline in happiness levels.
Youre most likely to be happy if youre in Research & Development
64.7
Workers in Research & Development nicked the highest Happiness

rating, with a score of 64.7. Possible reasons? R&D workers had
one of the highest Work-life Balance satisfaction levels, coming in
at 3rd place. In comparison, the overall level of Work-life Balance
satisfaction ranks a lowly 8th place.
Lawyers are unhappy at work

Singapore workers in Legal job functions have shown the largest decline in happiness,
with a 6 per cent decrease in overall work happiness in 2013 compared to 2009. They
are also among the least happiest of workers, alongside Supply Chain/Distribution and
Merchandising workers.
Millennials value Advancement Opportunities, while Generation X wants

Work-life Balance
In addition to money, Generation X also wants Work-life balance, and voted it as the
second most important. In contrast, Work-life balance only ranks 4th among the Millennial
Generation. The Millennials those aged 29 years and below rated Advancement
opportunities as their second-most important aspect instead.
JobsCentral is a
company.
SURVEY FINDINGS |The JobsCentral Work Happiness Indicator 2013
/5
SURVEY FINDINGS
Rank of Work Aspects by Importance
Respondents were required to rank a total of 12 work-related attributes in the

order of their importance. The rankings of the work attributes by importance are:
Most Important Work Aspects
JobsCentral is a
Work Aspects
Score
(Out of 12)
Rank (2012)
Rank (2013)
Salary
8.52
Advancement opportunities
7.36
Work-life balance
7.31
Interesting work
7.22
Acceptable work demands
7.13
Good relations with colleagues
6.92
Good relations with management
6.56
Job security
6.30
Location of work
5.68
10
10
Autonomy at work
5.43
11
11
Safe working conditions
5.21
12
12
Positive impact to the society
4.35
Total
Respondent
3,568
Salary
8.52
7.36
Work-life balance
7.31
Interesting work
7.22
7.13
6.92
6.56
Job security
6.30
Location of work
5.68
Autonomy at work
5.43
5.21
4.35
company.
/6
Important Work Aspects Across Age Groups

Millennial (Aged 29 and below)
Salary
8.61
7.53
Interesting work
7.47
Work-life balance
7.21
7.09
7.07
6.49
Job security
5.89
Location of work
5.69
Autonomy at work
5.35
5.10
4.49
Gen X (Aged 30-45)

Salary
8.60
Work-life balance
7.39
7.38
7.20
Interesting work
7.01
6.77
Job security
6.66
6.53
Location of work
5.58
Autonomy at work
5.46
5.20
4.20
Baby Boomers (Aged 46-65)
JobsCentral is a
Salary
7.94
Work-life balance
7.38
7.09
Interesting work
7.00
6.94
6.82
6.69
Job security
6.51
Location of work
6.03
5.63
Autonomy at work
5.59
4.38
company.
/7
Rating of Work Aspects by Level of Satisfaction
Besides ranking the work attributes by their importance, respondents were also
asked to rate the level of satisfaction for each of these attributes. Each attribute was
rated between a scale of 1 to 10, with 1 being the Worst and 10 being the Best. Work
attributes ranked according to their level of satisfaction are:
Satisfaction Level of Work Aspects
Work Aspects
Score
(Out of 10)
Rank (2012)
Rank (2013)
7.19
7.16
Location of work
6.83
6.47
Job security
6.45
Interesting work
6.30
6.18
Work-life balance
6.13
6.02
10
10
Autonomy at work
5.74
11
11
Salary
5.55
12
12
5.04
Total
Respondent
3,568
7.19
7.16
Location of work
6.83
6.47
Job security
6.45
Interesting work
6.30
6.18
Work-life balance
6.13
6.02
Autonomy at work
5.74
Salary
5.55
5.04
JobsCentral is a
company.
/8
Satisfied Work Aspects across Age Groups

Millennial (Aged 29 and below)
7.42
7.37
Location of work
6.88
Job security
6.74
6.67
Interesting work
6.38
6.29
6.26
Work-life balance
6.24
Autonomy at work
5.94
Salary
5.51
5.23
Gen X (Aged 30-45)

7.04
7.02
Location of work
6.84
6.30
Job security
6.30
Interesting work
6.19
6.08
Work-life balance
6.06
5.84
Autonomy at work
5.60
Salary
5.56
4.94
Baby Boomers (Aged 46-65)
JobsCentral is a
6.94
6.85
Location of work
6.63
6.36
Interesting work
6.35
6.14
Work-life balance
6.00
Job security
5.91
5.76
Salary
5.67
Autonomy at work
5.53
4.67
company.
/9
Overall Work Happiness Indicator Score

25%
50%
Overall
Work Happiness
0%
75%
100%
Moderately
Happy
Very
Happy
57.9
Very
Unhappy
Moderately
Unhappy
Neutral
Overall Work Happiness Score, Percentage Change (2013 vs. 2012)

Overall Work Happiness Score - % change vs. 2012
Rank
Happiness Score, 2012
Overall Work Happiness
59.8
57.9
% Change
3.1
Overall Work Happiness Score, 2009 to 2013

Overall Work Happiness Score - 2009 to 2013
Very
Happy
100%
Moderately
Happy
75%
Neutral
50%
Moderately
Unhappy
25%
Very
Unhappy
0%
56.4
55.5
57.4
59.8
57.9
2009
2010
2011
2012
2013
Year
2009
2010
2011
2012
2013
Overall Work Happiness
56.4
55.5
57.4
59.8
57.9
JobsCentral is a
company.
/10
A Closer Look at the Work Happiness Indicator Scores

Work Happiness by Gender
Work Happiness by Gender
Happiness Score,
2009
Gender
% Change
(vs 2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Male
56.8
1.7
61.0
5.3
57.8
Female
55.9
4.1
58.7
1.0
58.1
Work Happiness Indicator Score - By Gender

61.0
56.8
Overall Work Happiness,

2013, 57.9
57.8
58.7
58.1
55.9
Female
Male
Work Happiness by Age

Work Happiness by Age
Happiness Score,
2009
% Change
(vs 2009)
Happiness Score,
2012
16-20
63.1
4.1
65.7
21-30
55.9
5.9
60.0
1.3
59.2
31-40
56.6
0.3
58.6
3.7
56.4
41-50
57.5
2.1
59.6
5.7
56.2
51-60
62.8
11.7
62.9
11.8
55.5
61 and above
69.2
0.8
67.6
3.2
69.8
Age
% Change
(vs 2012)
Happiness Score,
2013
Work Happiness Indicator Score - By Age
65.7
63.1

2013, 57.9
60.0
55.9
59.2
16-20
58.6
56.6
56.4
59.6
57.5
56.2
31-40
41-50
21-30
JobsCentral is a
company.
69.8
69.2
67.6
62.9
62.8
55.5
51-60
61 and above
/11
Work Happiness by Marital Status

Work Happiness by Marital Status
Happiness Score,
2009
% Change (vs
2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Single/ Divorced/ Widowed
58.1
Single/ Divorced/ Widowed, with kid(s)
57.2
Married
57.7
Married, with kid(s)
57.8
Marital Status
Work Happiness Indicator Score - By Marital Status

2013, 57.9
58.1
57.7
57.8
Married
Married, with kid(s)
57.2
Single/ Divorced/
Widowed
Single/ Divorced/
Widowed, with kid(s)
Work Happiness by Highest Academic Qualification

Work Happiness by Highest Academic Qualification
Happiness Score,
2009
% Change
(vs 2009)
Happiness Score,
2012
GCE 'N' / 'O' Levels
59.2
3.6
57.0
NITEC / Higher NITEC / NTC
57.9
2.5
56.4
Highest Academic Qualification
GCE 'A' Levels /Pre-University
Diploma
55.7
Post-graduate Diploma/ Advanced Diploma
% Change
(vs 2012)
Happiness Score,
2013
59.6
0.1
59.6
2.0
59.9
5.2
56.8
59.9
1.5
60.8
Bachelor's Degree
56.0
4.4
59.3
1.4
58.4
Master's Degree
57.5
2.8
63.0
6.1
59.2
PhD
62.2
7.9
66.2
13.4
57.3
60.5
4.4
57.8
Other
Work Happiness Indicator Score - By Highest Academic Qualification

Overall Work Happiness, 2013, 57.9
66.2
59.2
59.6
57.0
GCE N /
O Levels
57.9
59.9
59.6
56.4
56.8
59.9
NITEC / Higher NITEC GCE A Levels /

/ NTC
Pre-University
company.
59.3
60.8
55.7
JobsCentral is a
62.2
63.0
58.4
57.5
59.2
57.3
56.0
Diploma
Post-graduate
Diploma/ Advanced
Diploma
Bachelors Degree
Masters Degree
PhD
/12
Work Happiness by Type of Employment

Work Happiness by Type of Employment
Happiness Score,
2009
Type of Employment
% Change
(vs 2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Permanent
56.6
1.8
60.0
3.9
57.6
Contract/ Temporary
54.9
5.9
57.8
0.5
58.1
5.0
60.1
65.0
Part-time
56.8
5.9
63.3
Internship
60.0
8.4
Work Happiness Indicator Score - By Type of Employment

2013, 57.9
60.0
56.6
65.0
63.3
60.1
57.6
57.8
58.1
60.0
56.8
54.9
Permanent
Contract/Temporary
Part-time
Internship
Work Happiness by Sector of Work

Work Happiness by Sector of Work
Happiness Score,
2009
Sector of Work
% Change (vs
2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Government
58.5
2.6
60.0
0.1
60.0
Private
55.9
3.8
59.7
2.8
58.1
Work Happiness Indicator Score - By Sector of Work
58.5
60.0
60.0

2013, 57.9
59.7
58.1
55.9
Government
JobsCentral is a
company.
Private
/13
Work Happiness by Level of Occupation

Work Happiness by Level of Occupation
Happiness Score,
2009
Level of Occupation
% Change
(vs 2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Administrative/ Service Sta
55.4
4.7
56.0
3.6
58.0
Associate Professional/ Technician
56.1
3.7
59.6
2.3
58.2
Professional/ Executive
56.3
2.9
60.2
3.7
58.0
Manager/ Director
59.0
2.6
64.4
10.8
57.5
61.6
8.5
56.3
Other
Work Happiness Indicator Score - By Level of Occupation

64.4

2013, 57.9
59.6
58.0
55.4
56.0
Administrative/ Service Sta
company.
58.0
56.1
56.3
Associate Professional/
Technician
Professional/ Executive
JobsCentral is a
60.2
58.2
59.0
57.5
Manager/ Director
/14
Work Happiness by Job Function

Work Happiness by Job Function
Job Function
Happiness % Change Happiness % Change

Score, 2009 (vs 2009) Score, 2012 (vs 2012)
Research and
Development
57.6
Management
Trainee
Education/
Training
Events
Management
57.6
59.7
64.7
Management Trainee
59.1
63.7
Education/ Training
62.7
61.6
Events Management
61.4
61.4
Compliance
52.9
65.5
60.8
Health Care Provider
60.8
59.7
8.5
64.7
59.1
7.7
63.7
62.7
1.9
61.6
61.4
0.0
61.4
65.5
7.2
60.8
Business Development
63.8
60.2
60.8
Science
60.1
5.6
60.2
Consulting
58.2
61.1
59.7
Management
57.9
61.7
59.7
Writing/ Editorial
54.2
59.3
Risk Management
61.5
58.9
Human Resource
56.8
61.0
58.8
Marketing
56.5
62.4
58.5
12.4
Compliance
52.9
Health Care
Provider
Business
Development
63.8
Science
Happiness
Score, 2013
Research and Development
14.8
60.1
Consulting
58.2
2.6
61.1
2.3
59.7
Management
57.9
3.1
61.7
3.3
59.7
Writing/
Editorial
54.2
9.3
59.3
Risk
Management
61.5
4.2
58.9
Human
Resource
56.8
3.5
61.0
3.5
58.8
Marketing
56.5
3.6
62.4
6.3
58.5
0.9
58.5
Engineering
59.0
58.5
58.1
Analyst
58.1
Design/ Creative
61.3
57.5
Public Relations
58.8
63.2
57.4
IT Systems/ Support
60.0
57.2
Accounting/ Audit
57.2
Sales
57.3
60.3
57.1
Finance
55.7
57.9
57.0
Administrative
55.8
57.7
57.0
Quality Assurance
56.9
Customer Service
58.9
56.7
Military Service/
Uniformed Group
54.8
Operations
55.8
59.5
54.7
Production
54.3
Legal
56.9
60.6
53.7
Merchandising/ Purchasing
54.8
53.6
Supply Chain/ Distribution
52.0
Engineering
59.0
Analyst
Design/
Creative
61.3
6.3
57.5
2.4
63.2
9.2
57.4
4.7
57.2
57.2
Public Relations
58.8
IT Systems/
Support
60.0
Accounting/
Audit
Sales
57.3
0.5
60.3
5.3
57.1
Finance
55.7
2.4
57.9
1.4
57.0
Administrative
55.8
2.2
57.7
1.1
57.0
56.9
3.7
56.7
54.8
Quality
Assurance
Customer
Service
58.9
Military Service/
Uniformed
Group
Operations
55.8
Production
Legal
56.9
2.0
59.5
8.1
54.7
54.3
5.7
60.6
11.5
53.7
2.2
53.6
52.0
Merchandising/
Purchasing
54.8
Supply Chain/
Distribution
Other
60.1
12.0
52.9
JobsCentral is a
company.
/15
Work Happiness by Industry

Work Happiness by Industry
Happiness Score,
2009
Industry of Work
% Change
(vs 2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
Manufacturing
55.6
1.9
57.9
2.1
56.6
Construction
54.8
10.2
61.8
2.3
60.3
Services
57.9
0.3
59.9
3.6
57.8
62.4
3.2
60.4
Public Administration & Education
Arts, Entertainment & Recreation
69.0
14.0
62.0
4.3
59.3
Professional, Scientific & Technical

Services
58.4
0.2
60.9
3.9
58.5
Information & Communications
60.6
4.0
60.1
3.1
58.2
Real Estate Services
62.4
7.6
60.2
4.2
57.6
Administrative & Support Services
56.1
2.6
57.1
0.9
57.6
61.3
6.7
57.2
Health & Social Services
Financial & Insurance Services
56.3
0.9
59.1
3.8
56.8
Wholesale & Retail Trade
57.3
0.9
56.7
0.1
56.8
Accommodation & Food Services
56.2
0.7
64.0
11.6
56.6
Transportation & Storage
54.9
2.2
57.3
6.3
53.7
59.3
1.9
58.2
61.2
0.5
61.5
Other Service Activities (Repair/

Maintenance/ Laundry/ Hairdressing/
Beauty/ Funeral/ Wedding)
Other Industries
Work Happiness Indicator Score - By Service Industry
Work Happiness Indicator Score - By Main Industry

2013, 57.9
61.8
57.9
60.3
56.6
55.6
Manufacturing
JobsCentral is a
59.9
57.9
57.8
54.8
Construction
company.
Services
Public Administration
& Education
62.4
60.4
Arts, Entertainment
& Recreation
69.0
62.0
59.3
Professional,
Scientific &
Technical Services
58.4
60.9
58.5
Information &
Communications
60.6
60.1
58.2
Real Estate Services
62.4
60.2
57.6
Administrative &
Support Services
56.1
57.1
57.6
Health & Social

Services
61.3
57.2
Financial &
Insurance Services
56.3
59.1
56.8
Wholesale & Retail

Trade
57.3
56.7
56.8
Accommodation &
Food Services
56.2
64.0
56.6
Transportation &
Storage
Other Service
Activities
54.9
57.3
53.7
59.3
58.2
/16
Work Happiness by Years of Experience

Work Happiness by Years of Experience
Happiness Score,
2009
Years of Experience
% Change (vs
2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
0 to 4
55.8
6.5
59.8
0.6
59.5
5 to 9
56.5
3.6
58.5
0.1
58.6
10 to 14
58.1
1.0
59.7
3.8
57.5
15 to 19
58.8
7.5
61.7
11.8
54.4
20 to 24
56.2
1.2
60.9
8.8
55.5
25 to 29
64.9
18.4
64.4
17.8
53.0
30 to 34
62.0
8.6
60.8
6.7
56.7
35 to 39
53.6
9.6
72.6
19.1
58.7
69.6
16.8
57.9
40 or more
Work Happiness Indicator Score - By Years of Experience

2013, 57.9
72.6
69.6
64.9
59.8 59.5
56.5
58.5
58.6
58.1
59.7 57.5
61.7
0 to 4
10 to 14
15 to 19
JobsCentral is a
56.2
company.
60.8
53.0
20 to 24
58.7
56.7
55.5
54.4
5 to 9
62.0
60.9
58.8
55.8
64.4
25 to 29
57.9
53.6
30 to 34
35 to 39
40 or more
/17
Work Happiness by Gross Monthly Salary

Work Happiness by Gross Monthly Salary
Happiness Score,
2009
Gross Monthly Salary
% Change (vs
2009)
Happiness Score,
2012
% Change
(vs 2012)
Happiness Score,
2013
0 - 999
54.5
13.7
62.3
0.6
62.0
1,000 - 1,999
56.0
1.6
57.7
1.5
56.8
2,000 - 2,999
55.2
2.4
58.4
3.1
56.6
3,000 - 3,999
56.4
3.4
59.9
2.7
58.3
4,000 - 4,999
57.4
1.3
60.0
5.6
56.7
5,000 - 5,999
60.1
5.2
62.3
8.6
57.0
6,000 - 6,999
59.5
1.5
62.6
6.3
58.7
7,000 - 7,999
57.4
5.9
62.4
2.6
60.8
8,000 - 8,999
60.5
4.0
68.2
14.9
58.0
9,000 - 9,999
56.1
0.9
56.2
0.6
56.6
10,000 and above
58.3
8.6
63.0
0.4
63.3
Work Happiness Indicator Score - By Gross Monthly Salary

2013, 57.9
62.3
62.3
62.0
57.7
56.8
54.5
0 - 999
JobsCentral is a
56.0
1,000 1,999
59.9
58.3
56.4
58.4
56.6
60.0
60.1
56.7
57.4
62.6
57.0
59.5
58.7
57.4
68.2
63.3
63.0
62.4
60.8
60.5
56.6
56.2
58.0
58.3
56.1
55.2
2,000 2,999
company.
3,000 3,999
4,000 4,999
5,000 5,999
6,000 6,999
7,000 7,999
8,000 8,999
9,000 9,999
10,000 and
above
Appendix |The JobsCentral Work Happiness Indicator 2013
/18
About JobsCentral Group

The JobsCentral Group, a CareerBuilder company, owns one of the largest job portals in Singapore that targets
experienced professionals. Our variety and mix of channels and services to employers and advertisers cover
entire manpower, scholarship and student recruitment cycles, allowing us to reach over 3 million people
yearly. The platforms we oer include the full spectrum of print, online, mobile and event mediums.
The JobsCentral Group conducts annual surveys that gather valuable information about students,
professionals and employers. Results of these large-scale surveys are widely covered by the media and
monitored by HR professionals, CEOs and leaders in the civil service. We also provide end to end customised
survey/intelligence services for our clients.
The surveys we conduct include:
(To purchase any of our reports, please contact JobsCentral at 6778

5288 or email valerie@jobscentral.com.sg)
The BrightSparks Scholarship Rankings & Career Survey
Scholarship, higher education and career preferences of
potential scholarship recipients
Targets GCE A Levels/IB graduates, final year polytechnic
students and year 1 and 2 undergraduates
The JobsCentral Employers of Choice Survey (University Edition)
Singapores largest survey about employer and career
preferences of entry-level graduates
Targets current undergraduates and recent graduates within
the last three years from NTU, NUS, SMU, SUTD and SIT.
The JobsCentral Employers Survey
Hiring trends and HR issues of employers are studied
Target respondents for the survey include employers, hiring
managers and HR personnels
The JobsCentral Work Happiness Indicator
Measures how happy employees are in Singapore
Attracts keen interest from the media, politicians, public
service ocials and the general public
JobsCentral Learning Survey
Ranks the top private education providers and the higher
education preferences of the working crowd
JobsCentral is a
company.
Appendix |The JobsCentral Work Happiness Indicator 2013
/19
Products and services by the JobsCentral Group:
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One of the countrys largest job portals with over 1 million

registered jobseekers. Every month, JobsCentral enjoys 8 million
page views, 15,000 new jobseeker signups and processes over
200,000 job applications. In addition, JobsCentral Mobile brings
jobs and higher education courses to all iPads, iPhones and
Android phones.
BrightMinds Vol 19: The Polytechnic Edition
Check out
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www.jobscentral.com.sg/careerfair
Since 2006, the JobsCentral Career & Education Fair has been the
must-visit event for serious jobseekers and education-minded
people in Singapore. The next edition will be held at Suntec
Convention Centre from 5th to 6th July 2014 and is expected to
attract over 50,000 quality visits with the majority of participants
having at least diplomas and degrees.
JobsCentral is a
company.
Entry-level Jobs.
Higher Education Opportunities.
All these and more at brightminds.jobscentral.com.sg!
Over 90% of top JC, Polytechnic and

University students use BrightSparks
every year. BrightSparks attracted
over 1.3 million page visits during
the period 1 May 2012 to 30 April
2013, and processed over 19,000
scholarship applications. 2 issues
of
BrightSparks
Magazine
are
distributed every year, while the
BrightSparks Forum is very popular
with current and aspiring students
and scholars.
brightminds.jobscentral.com.sg
JobsCentral BrightMinds is a dedicated

online career portal exclusively for
students and graduates looking
for internships, jobs and higher
education opportunities. Targeted
at fresh graduates and alumni of
local universities, polytechnics and
ITEs, JobsCentral BrightMinds also
oers a print magazine (JobsCentral
BrightMinds Magazine) which is
published twice a year, and includes
features of premium employers
looking to hire tertiary graduates.
learning.jobscentral.com.sg
JobsCentral Learning is Singapores #1 learning portal with

thousands of courses, an A-Z Course Directory and the popular
Learning Deals. From diploma, degree and post-graduate
academic programmes to corporate and self-improvement
courses, we have something for everyone.

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THE JOBSCENTRAL

WORK HAPPINESS INDICATOR

An annual study of how happy employees are in Singapore

This report is published by:

INTRODUCTION |The JobsCentral Work Happiness Indicator 2013

What makes you happy at work?

KEY HIGHLIGHTS |The JobsCentral Work Happiness Indicator 2013

KEY HIGHLIGHTS |The JobsCentral Work Happiness Indicator 2013

Salary & Career Advancement

Workers approaching retirement age are the unhappiest;

61 Years and above

report greatest happiness levels

2013 overall Work

2009 was a dicult time for a lot of people

KEY HIGHLIGHTS |The JobsCentral Work Happiness Indicator 2013

monthly salary is the magic mark

Youre most likely to be happy if youre in Research & Development

Workers in Research & Development nicked the highest Happiness

Lawyers are unhappy at work

Millennials value Advancement Opportunities, while Generation X wants

SURVEY FINDINGS |The JobsCentral Work Happiness Indicator 2013

Respondents were required to rank a total of 12 work-related attributes in the

Most Important Work Aspects

Acceptable work demands

Good relations with colleagues

Good relations with management

Safe working conditions

Positive impact to the society

Acceptable work demands

Good relations with colleagues

Good relations with management

Safe working conditions

Positive impact to the society

SURVEY FINDINGS |The JobsCentral Work Happiness Indicator 2013

Important Work Aspects Across Age Groups

Good relations with colleagues

Acceptable work demands

Good relations with management

Safe working conditions

Positive impact to the society

Gen X (Aged 30-45)

Acceptable work demands

Good relations with colleagues

Good relations with management

Safe working conditions

Positive impact to the society

Baby Boomers (Aged 46-65)

Acceptable work demands

Good relations with management

Good relations with colleagues

Safe working conditions

Positive impact to the society

SURVEY FINDINGS |The JobsCentral Work Happiness Indicator 2013

Rating of Work Aspects by Level of Satisfaction

Good relations with colleagues

Safe working conditions

Good relations with management

Positive impact to the society