Nurse

Communication

Client
Communication

Nurse's
thoughts and
Feelings

Analyis of the
interaction
(effectiveness
technique, name
and rationale)

Alternate or revised
response

Hi my name is
Caitlyn Chatpman.
I'm a student nurse
from Seton Hall
University.

Hello, my name is
E.J
(Patient looks
directly at me with
a facial expression
of interest)

I'm happy the

client wants to
speak with me.

Greeting the
patient.
Its necessary in
order to establish
trust and an
appropriate start for
the conversation)

This was an
appropriate start to
the conversation

The reason why

Im here is
because I'm
biopolar and need
help getting better.

Glad that the

client is
opening
himself up to
me.

Broad opening
This was an
statements allows
appropriate question.
the patient to direct
the conversation, it
also helps the
patient express their
feelings.

I was feeling
sorry for him.
He has a lot
going on in his
life.

Therapeutic
exploring. This
allows me to gather
more information
related to the
client's suicide
attempt.

(Establishing eye
contact while
approaching in a
friendly manner)
Would you like to
tell me a little
about yourself, or
what brought you
here?

I haven't left my
house in 3 days. I
was thinking about
killing myself.
Did you have a
plan on how to
harm yourself?

I was thinking
about cutting my
wrist with a box
cutter.

Caitlyn Chatpman
Professor Fitzsimmons
Process Recording #1

How were you

planning to kill
yourself?