CURRICULUM VITAE

CHANDRASHEKAR L
Mail Id:chandra6646@gmail.com

Phone: +91-9481453753

ch4ndr45h3k4r@gmail.c
om
Career Objective :
To obtain a challenging position in an organization that provides an opportunity to learn, grow and
exploit my potential and to excel in the area of my preview so as to help the organization in accomplishment
of its goals.
Academia :

Course

University

Institution

Year of passing

Aggregate(%)

SSLC

R T Nagar public
school

State

2000

74.95%

Diploma

Adarsha polytechnic

State

2004

56%

BE (medical electronics)

HKBK

VTU Belgaum

2009

55%

MBA in Marketing

KSOU,MYSORE

KSOU,MYSORE

2015

56%

MBA Project Details:

Organizational study of CELEBRITY ENDORSEMENT.

Thorough study of each functional department of org and its analysis for a period of over one month
Report submitted with several suggestions that may improve the functioning of the org.

EXPERIENCE:
1) Worked at New Info System as an Computer Hardware Engineer for 2 years
2) GS Management Pvt Ltd (BESCOM) (Contract to BESCOM)
Experience: 4 years (Working Since April 2012)
Customer support Executive:

To manage the dayto-day planning, operation and problem-solving of a consumers to meet with the
required Bescom service level components, standards to develop the team to ensure delivery of a
consistently superior customer experience by highly knowledgeable and customer-focused agents
and to act as the communication conduct between Frontlines and Management and to offer creative
solutions.

Roles and Responsibilities:

Delivery of service level components, quality and productivity targets & indicators.

Recommendations for process development based on customer feedback and analysis of the same.

Communication and being a focal point of dissemination of information from management to team
and vice versa

Work very closely with team members to solve customer problems. Offers solutions and
suggestions for process improvement to management.

Maintaining daily, weekly and monthly MIS reports of various consumer complaints.

Maintaining Zone wise ,Circle wise, Subdivision wise Mis reports.

CERTIFICATE COURSES
Networking Skills

: Hardware, networking, server 2008 In Jetking Sadashivnagar

Operating Systems

: Windows 98/ Windows XP/Windows Vista

Windows7

PERSONAL STRENGTHS

Self motivated person

Punctual
Ability to grasp the things quickly
Confident in my efforts
Adjusting to working environment

ACTIVITIES AND INTERESTS

Playing cricket
Reading books,
Listening music

PERSONAL PROFILE:

Name
Father Name
Address

Date of Birth
Sex
Nationality
Religion
Languages Known

:
:
:

:
Chandra Shekar L
:
Lingaiah
#64 3rd main 1st cross
Dinnur R T Nagar post
Banglore 32
Karnataka
:
18-Aug-1984
Male
Indian
Hindu
:
Kannada, English, and Hindi

Declaration:
I hereby declare that all the statements made above are correct to the best of my knowledge and belief. I
also understand that any discrepancy found in the above information will render me liable for
disqualification at any stage.

Place: Bangalore
Date:

Chandrashekar L