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Samsung C&T Quality Bulletin-Issue 31 SEPTEMBER (2016)
Samsung C&T Quality Bulletin-Issue 31 SEPTEMBER (2016)
2016 SEPTEMBER
Think
QUALITY!
QUALITY
bulletin
Quality has
to be caused,
not controlled.
-Phillip Crosby
Phillip Crosby is remembered for developing the theories of zero defects and cost
of nonconformance.
According to him, there are four ABSOLUTES OF QUALITY
Quality is conformance to requirements
Prevention is the way to make quality
Performance standard is zero defects
Cost of quality = price of nonconformity
Overall, we have noticed a tick box approach to quality management which should be converted to a
value adding process with active participation of all project members. Following recommendations
should be considered to prevent recurrence. Quality level in each BU is shown in the table to the right.
* Benchmark score was set as 70 points for this year to measure each business units performance however it is not our target score.
70.5
Plant BU (4 PJTs)
69.4
Quality deliverables should be submitted within agreed timeframe and approval should be obtained.
Quality plan and procedure templates within the company website should be utilized without fail.
Special processes within the project scope of works should be identified and control measures be
established.
Standard procedure for control of special processes should be utilized.
Each NCRs should be analyzed and root causes should be determined to avoid recurrence of similar
issues.
Welding control procedure should be established and measures such as holding oven, baking oven,
electrodes control must be carried out.
Well designed formwork system with access for vibrators should be set up.
Training of concreting masons, supervisors and engineers is mandatory.
Steel structure installation procedure should include the bolt tightening process with clear guidance
on inspection and test activities.
QC inspectors should check if approved drawings and method statements are used at site prior to
implementation.
Test samples should be stored as per approved procedures and any unnecessary samples
should be disposed.
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