OCM 15 DECEMBER 2015

APPENDIX 13.5.5A

SUGGESTED KPIs
Ian Cowie, Chief Executive Officer
2016 - 2017
KPI

REPORTING

REPORTING
TIMELINE

Progress and monitor all major

City projects

Quarterly presentation of major

projects progress report to Council

Quarterly

Seek out and apply for appropriate

funding

Report on achievements through

CEO's Elected Member Update

Ongoing as
information becomes
available

Provide a very high level of

customer service

Report on achievements through

CEO's Elected Member Update

Ongoing as
achievements are
identified

Prepare the 2016/17 budget in a

timely manner and ensure an
appropriate approach is followed

Presentation of budget report to

Council

July 2016

Monitor the City's performance

against the adopted budget and
provide regular reports on
variances

Regular reports to Council

Monthly

Encourage innovation in City

operations

Report on achievements through

CEO's Elected Member Update and
Council reports

Ongoing as innovative
initiatives are
implemented

Ensure compliance with relevant

legislation

Report to Council on outcomes of

Compliance Audit Return.

Early 2016

Completion of relevant reports for

statutory authorities.
Provide clear leadership to City
staff

Conduct a forum for all staff

Ongoing

Conduct monthly Managers meetings

Conduct regular Executive meetings

Enhance asset management

practices

Report on advances as they occur

through the CEO's Elected Member
Update and during preparation of the
budget

Ongoing

OCM 15 DECEMBER 2015

APPENDIX 13.5.5A

KPI

REPORTING

REPORTING
TIMELINE

Ensure the provision of accurate,

comprehensive and objective
advice and reports to Elected
Members to enable informed
decisions to be made and
implement Council decisions in a
timely manner

Quality of reports presented and

advice given

Ongoing

Maintain a strong working

relationship with Elected
Members, the community and
Federal and State Governments

Views expressed by stakeholders

about whether I am objective, fair,
even and professional in approach

Ongoing

Improve the cleanliness and

tidiness of the City

To continue with the beautification of

the City by implementing the
beautification strategy

Regular reports on
implementation
progress

Design and implement a Catering

policy that gives the CEO
delegated authority for all catering
requirements.

Completion and implementation of

policy

First quarter 2016

Final KPI deleted as per the amendment

carried 11/0 on page 93 and Resolution
518 of the OCM Minutes 15/12/2015.