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Reference Id: entitledto-10957291

Your income
When you completed the form you have not told us about any income. If you think this might be wrong, click the
back button to go back and make changes.

Your results
Your results are based on 2015-2016 benefit rates.
The results table shows all the benefits you can claim (it may list ones youre already receiving too) and the amount
you should get. The calculation is based on the information entered and is an estimate, not a guarantee of
entitlement. If the amounts weve given you differ from what youre getting at the moment, you should contact the
agency that pays the benefit for further advice.
Use the links below to get more information and to find out how to claim.

Entitlement

Yearly

Weekly

Notes and guidance

Means-tested income entitlements

Universal Credit 8,233.84 158.14

We estimate your monthly Universal Credit will be 687.16. This


estimate includes any help you are entitled to because you have
housing costs.

Means-tested bill reductions


Council Tax
Support

932.51

17.83

Total
Entitlements

9,166.35

175.97
weekly

Your full Council Tax bill of 22.29 per week will be reduced to
4.46 per week because of your entitlement to Council Tax Support.

The results table shows that you may be entitled to:


Universal Credit
Council Tax Support
You may also qualify for:
Personal Independence Payment
Funeral Grant
Disabled Facilities Grant
Home Improvements Grants
Discretionary Housing Payment
Warm Homes Discount
Boiler Grants
If your circumstances change, they must inform the body that awards them any benefits and let them know.

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Otherwise, you may end up being overpaid.

Universal Credit Guide


What is Universal Credit?
Universal Credit is a new benefit for working age people that replaces a number of existing benefits and tax credits. It
is designed to support people who have a low (or no) income with their basic living expenses and housing costs.
During 2015 Universal Credit will be gradually rolled out across the whole of Great Britain for new claims from single
jobseekers. In some parts of the country you may qualify if you are part of a couple or have children. For more
information on where Universal Credit is available see Universal Credit live areas.
The amount you can get depends on your circumstances and how much other income you have. You can continue
to get Universal Credit if you are in work but have low earnings. For more information see our guide to how Universal
Credit is worked out.
Universal Credit is different to other existing benefits, the main difference between Universal Credit and existing
benefits is that Universal Credit is paid once a month on the same date each month. This is so that receiving
benefits is like getting paid from work. Although Universal Credit is made up of different elements they are not
distinguished, you will need to decide how much to set aside for each expense. The biggest change is that the
housing costs element is paid direct to the claimant and not to the landlord once a month along with the rest of the
benefit. For more information see Universal Credit and Housing Costs.
Universal Credit is also different because it is administered by one benefit department; the DWP. If you are paid
through the PAYE system then when your wages change your Universal Credit will also change so you dont have to
keep handing in wage slips. Ask your employer if you are not sure if you are paid under this system.

Which benefits is Universal Credit replacing?


Over a number of years the following benefits and tax credits will be abolished as UC replaces them:
Income Support
Income-based Jobseekers Allowance
Income-related Employment and Support Allowance
Housing Benefit
Child Tax Credit
Working Tax Credit
Other benefits that are not means-tested will continue. Benefits based on National Insurance contributions such as
contribution-based Jobseekers Allowance or contribution-based Employment and Support Allowance will not be
replaced.
Disability Living Allowance and Personal Independence Payment will continue to be paid separately. Child Benefit
will also continue to be paid separately.
For more information on when Universal Credit is replacing these benefits see Universal Credit Timetable.

Who can claim Universal Credit?


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need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Universal Credit is payable to people out of work, including people looking for work and people unable to work due
to illness, disability or childcare commitments and to people in work on low incomes. The government is slowly
rolling out Universal Credit in stages. For more information on where Universal Credit is available and who can claim
see Universal Credit roll out and Universal Credit Full Service roll out.
Currently you can only claim Universal Credit if you need to make a new claim for an out of work benefit, so if you
already claim a benefit and your circumstances change you will not claim Universal Credit until the full service roll
out covers your area.
The full Universal Credit Service will be open to all new claims from all claimant types, this will also include anyone
who is currently on existing benefits or tax credits and has a change of circumstance that would trigger a new claim
to Universal Credit; if this happens the entire household would move onto the Universal Credit full service. Anyone
who is currently claiming Universal Credit and has a change of circumstance will also move onto the Universal Credit
full service.
Most people will claim Universal Credit online. For more information, see our guide to online claims .

Looking for work while claiming Universal Credit


Receipt of Universal Credit is dependent on you agreeing to sign a Claimant Commitment.
This means that everyone who claims is placed into a group that determines what they have to do in order to
continue receiving the benefit. The four groups include:
Active job search
People in this group are deemed ready for work and are expected to actively seek and be available for work.
Work preparation
People in this group are not considered ready for full-time work but are expected to prepare themselves for going
into work. This group includes people with a disability or health condition which means they have a limited
capability for work.
Keeping in touch
People in this group are not expected to look for work but are required to attend occasional work focused interviews
to ensure they do not lose touch with the labour market. This group includes lone parents and primary carers for
children between the age of one and five.
No conditionality
People in this group have no work condition as they are not considered to be able to work at all. This includes
people with a disability or health condition which prevents them from working or who are lone parents or the primary
carer for a child under the age of one.
If a person is in work and earning over the set amount for their circumstances they are exempt from the conditions of
their group. If they earn below the threshold set for them, they would still have to follow the claimant conditions set
for them e.g. looking for extra work if they only do a few hours a week. Anyone who breaks one of the conditions of
their work may be sanctioned and lose some or all of their benefit.

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Council Tax Support


What is it?
Council Tax Support (or Reduction) is a local discount on your Council Tax bill.
In April 2013 the national Council Tax Benefit scheme was abolished and instead every council in England has a
local scheme for reducing the Council Tax paid by people on low incomes. Most councils have called these new
schemes Council Tax Support, although some councils call it Council Tax Reduction.
In 2013/14 and 2014/15 these changes will only affect England. Residents of Wales, Scotland and Northern Ireland
will not have a change to their support schemes, as the devolved governments have decided not to make any
changes this year. There is also no change in support for pensioners. For more information see what counts as
pension age .

How much will I get?


The amount of help you get depends on which part of the country you live in. As each scheme is set locally people
with very similar circumstances may have different entitlements depending on where they live. If you go through the
calculator we will work out your entitlement to Council Tax Support according to the rules where you live.
In England, many councils have reduced the amount of support available for working age people. In many councils
even if you have never had to pay Council Tax before you may have to pay some under the new rules.
In Wales, Scotland and Northern Ireland the amount of Council Tax Support (or help with Domestic Rates) has not
changed in 2013/14 and 2014/15 and you can still receive help up to the amount of your full Council Tax or Rates
charge. Pensioners can also still receive help up to the amount of their full Council Tax or Rates charge.

How do I claim?
You will need to contact your local council to make an application.
It is important to return your application form quickly. You will usually only be entitled from the date your form is
received.
It is a good idea to keep a photocopy of everything in your application, in case it gets lost. If you send the form by
post, ask for written confirmation that it has been received.
Your council may ask you to send various documents along with your application. If you cannot find everything
required, send in your claim form as soon as possible and post on additional documents. But to ensure you get
benefit quickly it is in your interest to supply everything needed.

Personal Independence Payment Guide


Personal Independence Payment (PIP) is a new benefit that will gradually replace Disability Living Allowance (DLA)

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

for 16-64 year olds. People aged under 16 or over 64 will not be affected by these changes and can continue to
receive or claim DLA or Attendance Allowance.
From 10 June 2013 all new claims will no longer be for DLA but will instead be for PIP.
From October 2013 people who are receiving DLA for a fixed period which comes up for review will be reassessed for
PIP. From 2015 existing, ongoing claimants of DLA will start to be transferred onto PIP.
Timetable in Northern Ireland
PIP has not yet been introduced in Northern Ireland. Under current plans it will replace DLA from Spring 2014 in
Northern Ireland, for people of working age (16 to 64 years old) who make a new claim. However, please note that
this date may change, as it will only come in if the Northern Ireland Welfare Reform Bill is passed by the Northern
Ireland Assembly.

What is PIP?
Personal Independence Payments are designed to help with the extra costs caused by ill-health or disability. They
can consist of one or two parts, each of which can be at the standard rate or the enhanced rate:
Daily living component
Standard rate - if you have a limited ability to carry out daily living activities
Enhanced rate - if you have a severely limited ability to carry out daily living activities
Mobility component
Standard rate - if you have a limited mobility
Enhanced rate - if you have a severely limited mobility
Each of these components entitles the claimant to a regular weekly award.

Who can qualify?


People claiming Personal Independence Payments must satisfy two tests - the activity test and a residence and
presence test.
Most people will have a face to face consultation with a health professional to assess their daily living and mobility
needs as part of the activity test . The person's circumstances are compared with a set of criteria to determine if they
are entitled to help. In order to qualify for PIP a person has to score a certain number of points in relation to 12
activities. These are:
Preparing food
Taking nutrition
Managing therapy or monitoring a health condition
Washing and bathing
Managing toilet needs or incontinence
Dressing and undressing
Communicating verbally
Reading and understanding signs, symbols and words
Engaging with other people face to face

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Making budgeting decisions


Planning and following journeys
Moving around

Each of these activities has a set of descriptors which, if they describe a person's condition, grant them a points score.
For example, under the Preparing Food activity if someone "Needs to use an aid or appliance to be able to either
prepare or cook a simple meal" they are awarded two points, but if they "Need supervision or assistance to either
prepare or cook a simple meal" the award is four points.
The number of points awarded are used to decide what type of PIP a person is entitled to and what level of award
they receive. The person claiming must have the required number of points for the three months before they made
their claim and they must be expected to have them for the following nine months.
The second test is the residency and presence test . To be 'present' a person must be currently living in Great
Britain and must have been living there for two of the last three years. If they are terminally ill, they just have to be
currently living in Great Britain.
To be 'habitually resident', a person must be able to prove that their main home is in the United Kingdom, the
Republic of Ireland or the Channel Islands. This particularly applies to people who have moved to the UK within the
last two years or have been living abroad, even if they are British citizens.

How to claim PIP


PIP is administered by the Department for Work and Pensions. To make a new PIP claim if youre in Great Britain
you should call the Personal Independence Payment claims line on 0800 917 2222 or textphone 0800 917 7777.
Lines are open Monday to Friday, 8am to 6pm.

Funeral Payment
What is it?
Funeral Payments are made to help meet certain funeral costs. The payment covers the necessary costs of a simple
and respectful funeral, as well as up to 700 of other expenses. If you're on a low income and need help to pay for a
funeral you're arranging, you may be able to get a Funeral Payment from the Social Fund. You might have to repay
some or all of it from the estate of the person who died.
A Funeral Payment is a one-off payment. The person paying for the funeral wont have to pay it back but it may be
reclaimed from the deceaseds estate if there is enough money.

Can I get it?


To be able to get a Funeral Payment you must also be either:
- the partner of the deceased when they died
- the parent of the deceased child, or have been responsible for the deceased child (and there is no absent parent)

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need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

(unless they are getting one of the above qualifying benefits or were estranged from the child at the date of death)
- the parent of a still-born child
- a close relative or close friend of the deceased (and it is reasonable for you to accept responsibility for the funeral
costs)

Funeral Payment eligibility


As well as your 'relationship' to the deceased, you or your partner must be getting one of the following benefits or tax
credits:
- Income Support
- income-based Jobseeker's Allowance
- income-related Employment and Support Allowance
- Pension Credit
- Housing Benefit
- Working Tax Credit which includes a disability or severe disability element
- Child Tax Credit at a rate higher than the family element
The term 'partner' is used here to mean:
- a person you are married to, or person you live with as if you are married to them
- a civil partner, or person you live with as if you are civil partners

Who isn't eligible?


You can't get a payment as a close relative or close friend of the deceased if either:
- the deceased had a partner when they died
- there's a parent, son or daughter of the deceased who has not been awarded one of the qualifying benefits or was
not estranged from the deceased - this doesn't include family members who are: aged under 18, qualifying young
persons for the purposes of Child Benefit, full-time students, members of religious orders, in prison or in hospital (and
who had been awarded a qualifying benefit immediately before they entered prison or hospital), asylum seekers
being supported by the National Asylum Support Service or family members not ordinarily resident in the UK
- there's a close relative of the deceased, other than a close relative in one of the excluded groups listed above, who
was in closer contact with the deceased than you were, or had equally close contact and is not getting a qualifying
benefit.

How do I claim?
More information on how to claim is available from the .Gov website. If you live in Northern Ireland you can
information on claiming from the NI Direct website.
Alternatively you can ask for a Funeral Payment claim form by contacting your local Jobcentre Plus office. The form
comes with notes to help you fill it in. Once you have completed the form please send or take it to your local
Jobcentre Plus office.
You must claim within three months of the date of the funeral.

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Disabled Facilities Grant


What is it?
A Disabled Facilities Grant is a local authority grant to help towards the cost of adapting your home to enable you to
continue to live there. Some examples would include providing additional bathroom or kitchen facilities, or
providing easier access to rooms around your home.

Can I get it?


Assistance is provided at the discretion of your local authority. Your home will be assessed by an occupational
therapist to see what you might need.

How do I claim?
The process for applying for the Disabled Facilities Grant is usually started by your GP or social worker. However, you
can find out more by contacting your local authority.

Home Improvements Grants


What is it?
If you are a homeowner or a private tenant you may be able to claim help towards making repairs, improvements or
adaptations to your home. If you live in Northern Ireland please see our help page on home improvement grants in
Northern Ireland.

Can I get it?


Only homeowners or private sector tenants can apply. Whether assistance is granted is at the discretion of your local
authority there are no national rules. In general grants are paid to people who are older, disabled or on a low
income.

How do I claim?
To make a claim contact your local authority. You can also get information from your local Home Improvement
Agency - more information is available at the Foundations website.

Discretionary Housing Payment


What is it?
The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Discretionary Housing Payments (DHP) are payments made by your local council to help with a shortfall in your
Housing Benefit. Examples of where you might be able to get extra help could be:
a reduction in your Housing Benefit because of under occupation rules (the 'bedroom tax')
a reduction in your Housing Benefit because of the introduction of the benefits cap
a reduction in your Housing Benefit following a change to the Local Housing Allowance rates
to help because you are affected by a non-dependant deduction
to help because you have entered work and your Housing Benefit is reduced
This list is not exhaustive and you may have other legitimate reasons for applying.

Can I get it?


The main rule is that you must already be receiving some Housing Benefit. Beyond this it is up to each local
authority to decide who to provide help to guidance states only that you must appear to the local authority to
require some further financial assistance in order to meet housing costs.

How do I claim?
To make a claim contact your local authority and ask for more details about Discretionary Housing Payment. Each
council has their own form. Typically they will ask for details about your household circumstances, why you are
unable to meet your rent or Council Tax payments and for details of your income and spending.
A useful source of information is a YouTube video on filling in the DHP form produced by Notting Hill Housing.

Warm Homes Discount


What is it?
The Warm Homes Discount provides a rebate on your energy bills. The amount of the rebate for 2015/16 is 140.

Can I get it?


There are national eligibility rules for paying the Warm Homes Discount to low income pensioners but for other
groups each energy company sets their own rules.
Low income pensioners
If you received the guarantee element of Pension Credit in July 2014, you qualify for the Warm Home Discount this
year and should automatically receive a rebate from your energy supplier without needing to make a claim.
Your supplier must be part of the Warm Homes discount scheme and you or your partners name on the supply bill.
More information is available on automatic rebates on your energy bill.
Other people on a low income or disabled

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need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

Other people can also get the rebate (these people are known as the 'broader group'). The Warm Homes Discount is
administered by individual energy companies and they set their own rules. Please click on the links below to find out
about the rules for your energy company.

How do I claim?
To see if you qualify and to claim your discount click on the energy company that supplies you.You should also do
this if you believe you are eligible, but have not received a confirmation letter by December 24.
Atlantic - 0800 300 111
British Gas - 0800 072 8625
Cooperative energy - 0800 954 0693
EDF Energy - 0800 015 0960
E.ON - 0800 051 1480
Equipower (Ebico) - 0800 458 7689
First Utility
M and S Energy - 0800 9 802 473
Npower - 0800 172 6999
Sainsbury Energy - 0800 107 1879
Scottish Power
Scottish Hydro - 0800 300 111
Southern Electric - 0800 300 111
SSE - 0800 300 111
Swalec - 0800 300 111
Utility Warehouse - 0800 781 7777
If you don't know who your supplier is, contact UKPN for electricity on 0845 601 4516. For gas, call the Meter
Helpline on 0870 608 1524.
For further help and advice, you can contact the Warm Home Discount team on 0345 603 9439.

Other options: reducing your bill


You can often reduce your energy bills by switching supplier or moving to a better tariff with you current supplier. To
find out if you could save use the UK Power comparison tool.

Boiler Grants
What is it?
Boiler grants are part of the Energy Company Obligation (ECO); a government scheme funded by utility companies

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need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

including the 'Big Six'.


This grant helps low income households in England, Scotland and Wales to become more energy efficient and
lower heating bills. Eligible households with an old boiler, that's 10 years old or more, can apply to install a new
A-rated boiler for free using a Gas Safe Registered Boiler Grant Installer.
If you don't qualify for a 100% boiler grant the Green Deal Finance Scheme can provide a loan, as an alternative,
enabling you to carry out energy efficient home improvements at no upfront cost. Find out if you are eligible for a
free replacement boiler by completing the Boiler Grant online form today.

Can I get it?


As long as you own your own home or you are a tenant living in privately rented accommodation (and you have your
landlord's permission) you might be eligible for a 100% boiler grant to replace your old boiler.
When you apply for a free boiler grant you'll be contacted to check you meet all the necessary criteria. They'll check
what benefits you receive (in the case of Working Tax Credit or Child Tax Credit they'll need to make a note of your
annual household income too) and confirm your status (whether you're a private tenant or own your own home). You
will also be asked for the make and model of your current boiler, how old it is and whereabouts it's located.

Boiler grant eligibility


You must own your own home or be a tenant living in privately rented accommodation (and have your landlord's
permission)
You must also be in receipt of one of the following benefits:
Pension Credit
Child Tax Credit (with an income of 15,860 or less)
Working Tax Credit (with an income of 15,860 or less)
Income Support
Income-based Job Seeker's Allowance
Income-Related Employment Support Allowance
If you receive Income Support, income-based Jobseeker's Allowance or income-related Employment Support
Allowance one of the following must also apply:
You have a child under 16
You have a child under 20 in full-time education (not university)
You get Child Tax Credit including a disability element
You get a Disabled Child Premium
You get a Disability Premium
You have a Pensioner Premium
You have a Work Related Activity or Support Component (with income-related Employment and Support
Allowance)
If you are in receipt of Working Tax Credit one of the following must also apply:
You are 60 years of age or over
You have a child under 16
You have a child under 20 in full-time education (not university)

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

You have a Severe Disability Element


You have a Disabled Worker Element

If you aren't eligible?


If you aren't eligible for a 100% boiler grant there is an alternative solution and it's called the Green Deal Finance
scheme. Think of it as a loan against your home which you use to carry out approved and recommended home
improvements. If you take out Green Deal Finance you will still be able to install a new energy saving boiler - as well
as a whole host of other home improvements - at no upfront cost, paying off the loan through savings on your energy
bills.??
The Government scheme has been launched to provide homeowners with an opportunity to become more energy
efficient which will translate into cheaper energy bills for the home. Benefits of taking out Green Deal Finance
include:
There's no upfront cost
It's open to everyone
You'll save money on your energy bills by becoming more energy efficient
The loan will be paid back through bill savings
You won't pay back any more than you make in energy bill savings

'Golden Rule'
You will need to request a visit from an approved Green Deal assessor to get your property assessed. The assessor
will be able to advise you about which home improvement measures are eligible for Green Deal Finance. There will
be a small survey fee but this will be reimbursed if you sign up to the scheme.
If you don't qualify for a 100% boiler grant then Green Deal Finance is your best bet.

How do I claim?
You can apply online for a boiler grant and after you apply you'll be contacted to check you meet all the necessary
criteria. They'll check what benefits you receive (in the case of Working Tax Credit or Child Tax Credit they'll need to
make a note of your annual household income too) and confirm your status (whether you're a private tenant or own
your own home). You will also be asked for the make and model of your current boiler, how old it is and whereabouts
it's located.

The calculation is based on the information entered and is an estimate, not a guarantee of entitlement.

The site is designed for individuals to use. If you work for an organisation involved in helping people in financial
need please look at our enhanced tools for organisations at www.entitledto.co.uk/organisations

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