Standard Operating Procedure

Defective Materials Handling

New ___

Revised ___

Rev # 00

Document No.
Version No.

Effective Date:13/10/2016

SOP-3/TP
000

Issuing Date: 8/17/2016

Issue Date: -----------------------

Prepared By:

Sign---------------------------------

Reviewed By:

Sign---------------------------------

Approved By:

Sign---------------------------------

Page 1 of 4

Standard Operating Procedure

Defective Materials Handling
New ___

Revised ___

Effective Date:13/10/2016

Document No.
Version No.

SOP-3/TP
000

Issuing Date: 8/17/2016

0.0 Purpose
The purpose of this procedure is
To Lay Down a procedure for handling of rejected materials,

1.0 Scope
This Procedure is applicable to all raw Materials used in the SCC facility for
production. Also to those SCC employees who are in position handling
materials and are in contact with SSC Suppliers and Material returns related
matters.

2.0 Responsibilities

Production

Ware House

Quality Assurance

Quality Control

Purchase

IT

3.0 Terms
None

4.0

Procedure

1. If the Material is immediately identified during new delivery receiving

process the warehouse will not enter the information in the MFG PRO.

2. After receiving if the defective materials are identified quality department

will inform Ware house and Quality assurance by sending Returned
Material Inspection Form.
Page 2 of 4

Standard Operating Procedure

Defective Materials Handling
New ___

Revised ___

Effective Date:13/10/2016

Document No.

SOP-3/TP

Version No.

000

Issuing Date: 8/17/2016

3. The warehouse material handling responsible person will reverse the

defective quantity in the MFG PRO.

4. The Ware house will ensure that there are no mistakes in identifying the
defective material.

5. Such material should be kept separate with a Hold Tag with all the required
description.ie.

Supplier

name,

Quantity,

Lot

Number

or

Mill

tag

identification, Purchase order number and reason to hold the product.

6. These all information must be communicated with Quality Assurance.

7. The Q.A will send Quality Incident Report Form # QA-2/FM/01 to
Purchase department.

8. The Quality Incident number with all the important information is noted
down in the Non Conformance-Defective Incoming Raw Material Ledger.

9. Purchase department starts communicating the issue with supplier

keeping in loop Q.A, Q.C, Warehouse and Production.

10. Its the responsibility of all the supporting departments to provide

necessary information to purchase department for a proper handling of
the complaint.

11. The Material will remain on Hold until final decision is not taken and will
not be Re-used without entering the approved quantity into the MFG Pro
again.

12. The warehouse will get the signature of the responsible person accepting
Hold material before its issuance to the department.

13. Purchase will request for a credit note to the supplier for adjustments if
the claim was accepted by the Supplier.

5.0

Related Documents
Page 3 of 4

Standard Operating Procedure

Defective Materials Handling
New ___

Revised ___

Effective Date:13/10/2016

Document No.
Version No.

SOP-3/TP
000

Issuing Date: 8/17/2016

Quality Incident Form

QA-02/FM/01
Non Conformance-Defective Incoming Raw Material Ledger
Returned Material Inspection Form

Page 4 of 4