ses USCUniversity of tum _ git Southern California “ November 14, 2016 Dear Eli, 1 speak for the Registrar’s Office team when I say that it was a pleasure to work with you during the summer 2016. You fulfilled the hour commitment we agreed to for your internship at USC with fervor and punctuality. We were sad to see you go, but we understand that you must During your two-month internship, you helped our counselors get ready to counsel 400 students who are at-risk of academic probation due to low grade point averages (GPA). One major contribution you made was the data analysis project you conducted to explain the low GPAs of the 400 at-risk students. Your findings showed that students fell into different categories: they had a very low GPA in the first semester at USC, had a single disastrous academic semester after the first semester, were consistent low-performers, or were performing progressively worse. ‘You also had the opportunities to conduet an email outreach campaign to the 97 students who you identified as getting progressively worse and to meet with some of them individually to understand and document the specific reasons for their underperformance I see a tremendous amount of potential in you in the field of higher education. As I reflect back on your performance last summer, itis clear that you have students’ best interests at heart, that you believe in inctusion and collaboration, that you respect the opinions of others and use those opinions to develop better solutions, that you hold yourself accountable to high professional standards, and that you are committed to life-long learning. To that last point, I would suggest that you hone your data analytics skills to inform decision-making and evaluate performance. Wishing you the best, | Lat “ PRA low te ek Chang University Registrar Adjunct Professor of Education www.useedwregistrar ‘700 Chalds Way, JFIH 102, Los Angeles, CA 90089-0912 + Tel: 213 740 4623 + Fae 213 821 3822 + registred