02.12.

2016 IngentaConnectMobbingintheworkplacebypeersandmanagers:mobbingexperiencedbynursesworkinginhealthcarefacilitiesinTurkeyandit

Mobbingintheworkplacebypeersandmanagers:mobbing
experiencedbynursesworkinginhealthcarefacilitiesin
Turkeyanditseffectonnurses
Authors:Yildirim,AytolanYildirim,Dilek
Source:JournalofClinicalNursing,Volume16,Number8,August2007,pp.14441453(10)
Publisher:WileyBlackwell

Abstract:
yildirima&yildirimd(2007) JournalofClinicalNursing16,14441453
Mobbingintheworkplacebypeersandmanagers:mobbingexperiencedby
nursesworkinginhealthcarefacilitiesinTurkeyanditseffectonnursesAim.
Thisresearchwasconductedasadescriptiveandcrosssectionalstudywiththepurpose
ofdeterminingthemobbingexperiencedbynurseswhoworkinhealthcarefacilitiesin
Turkey,itsemotional,socialandphysiologicaleffectsonthenursesandtheactionsthat
theindividualstaketoescapefromthemobbing.Background.
Thetermmobbing,whichincludesworkplaceterrorizing,pressure,frightening,belittling
andpsychoterror,isdefinedasthepresenceofsystematic,directed,unethical
communicationandantagonisticbehaviourbyoneormoreindividuals.Theseactions
thatoccurfrequentlyandcontinueforalongtimearethemostseriousandeffective
causesofworkplacestress.Thepersonwhoisthetargetofthemobbingisleftwithout
help,withoutprotectionandaloneintheworkplace.Individualswhoareexposedto
psychologicalabuseexperiencephysiological,psychologicalandsocialproblemsthatare
relatedtohighlevelsofstressandanxiety.Designandmethod.
Theresearchparticipantswere505nursesofwhom325(64%)workedinpublicand180
(36%)inprivatehospitals.Alloftheparticipantswerefemale.Aquestionnairedeveloped
bytheresearchersinthelightofinformationintheliteraturewasusedfordatacollection
andhadfoursectionsincludingtheparticipantsdemographiccharacteristicsand
questionsaskingaboutmobbingbehaviours,reactiontomobbingincidentsandactions
takentoescapefromthemobbing.ThedatawerecollectedbetweenOctoberand
December2005bygivinganenvelopetotheparticipantsandthencollectingthe
responsesintheclosedenvelope.Findings.
Theoverwhelmingmajority(865%)ofthenursesparticipatingintheresearchreported
facingmobbingbehaviourintheworkplaceinthelast12months.Thenursesworkingat
privatehospitalsfacedstatisticallysignificantlymoremobbingbehavioursthanthoseat
publichospitals(p002).Itwasdeterminedthatthenurseswhofacedmobbing
behavioursgavevariousphysiological,emotionalandsocialreactionstotheseincidents.
Themostcommonbehavioursexhibitedbytheparticipantstoescapemobbingwasto
workharderandbemoreorganizedandtoworkmorecarefullytoavoidcriticism.In
addition10%oftheparticipantsstatedthattheyconsidercommittingsuicide
sometimes.Relevancetoclinicalpractice.
Mobbingbehavioursintheworkplaceneedtobedefinedandappropriatepoliciesand
proceduresneedtobedevelopedandsharedwithallemployeestopreventthe
developmentofthesebehaviours.Inaddition,managersshouldadoptanopen

http://www.ingentaconnect.com/content/bsc/jcn/2007/00000016/00000008/art00008jsessionid=v7stt9uut334.alice?format=print

1/2

02.12.2016 IngentaConnectMobbingintheworkplacebypeersandmanagers:mobbingexperiencedbynursesworkinginhealthcarefacilitiesinTurkeyandit

developmentofthesebehaviours.Inaddition,managersshouldadoptanopen
managerialapproachtopreventthedevelopmentofthesebehaviours.

Keywords:bullyingmobbingnursephysiologicalstressreactionworkabuseworkplacetrauma
DocumentType:ResearchArticle
DOI:https://doi.org/10.1111/j.13652702.2006.01814.x
Publicationdate:01august2007
Linksforthisarticle
http://www.ingentaconnect.com/bsc/jcn/2007/00000016/00000008/art00008
http://openurl.ingenta.com/content?genre=article&issn=0962
1067&volume=16&issue=8&spage=1444&epage=1453
https://doi.org/10.1111/j.13652702.2006.01814.x

http://www.ingentaconnect.com/content/bsc/jcn/2007/00000016/00000008/art00008jsessionid=v7stt9uut334.alice?format=print

2/2