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Whitepaper
Retail Banking Test Suite IP

Published on: March 2008 | Author: Kapaleeswaran V

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com

Whitepaper
Retail Banking Test Suite IP

Table of Contents
03
03
03
03
03
06
07
07

1. Introduction
2. Problem Statement
3. Scope Definition
4. Hexaware Approach
5. Solution Proposition
6. Implementation Plans
7. Benefits
8. Conclusion

Authors Bio
In a career spanning 30+ years, Kapalee has been associated with Retail Banks for over 2 decades. Has been authoring
and driving functionally rich test suites related to Banking and banking products. A Certified test manager he has
successfully associated himself with large testing engagements over the past 7 years at Hexaware.

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com

Whitepaper
Retail Banking Test Suite IP
1. Introduction
Increasingly banks are realizing the importance of getting high quality software delivered on time and within pre-determined budget. Software
Quality Assurance Testing is an integral and critical phase of any Banking software development project. As part of software quality
assurance, it is essential that any product / application release meets all functional requirements, are reliable and operate consistently under
all circumstances.
During testing, whenever the system undergoes changes, the scenarios created during the Test Design phase is also modified, involving
repeated manual efforts and reviews by Subject Matter Experts (SMEs).

2. Problem Statement
Key areas instrumental in retail banking testing revolves around two major industry trends
Accelerated release cycles
Frequent releases with shorter cycles
Taking into account the above criteria, the following parameters pose major challenges:
Complexity and volume of Retail Banking functionality
Dependencies on the SMEs
Traceability on Functional Coverage
Core Competence in the banking application under test
Managing the overall testing cost by meeting deadlines and identifying key functional failures at earlier stages

3. Scope Definition
Hexawares Retail Banking Testing Intellectual Property (RBT IP) aims at supporting retail banking application / products across the globe.
Scope of this suite includes
Extensive functional test suite with reusable business components
Easy customization of existing scenarios using reusable business components from the repository
Maximum test coverage and traceability on requirements
Reduced test planning and design effort resulting in cost savings
End to end business scenarios which would be the core of any retail banking application

4. Hexaware Approach
Retail Banking Testing Intellectual Property - RBT IP
Hexawares Retail Banking Test Suite IP reduces the overhead of dependencies on SMEs and brings in the concept of reusability. The RBT
IP has been created by leveraging Hexawares vast exposure to Banking projects, using the power of Mercury Business Process Testing
through ready to use business components, test cases and proven best practices. While this solution enables effective manual testing of any
retail banking application, it also adds value by providing a jump start to automation process.

5. Solution Proposition
Hexawares proprietary Accelerator for Retail Banking Quality Assurance includes defining Testing Strategy, Testing Service, Test
Automation, Test Management, End to End Testing Process Improvement Solutions and Consultancy Services.
The suite has been specifically developed for Banks, Financial Institutions using retail banking solutions, Investment and Wealth
Management companies and organizations providing IT solutions for financial Institutions in retail banking. Our solution aims at enhancing
IT value by optimizing business-IT alignment.
The prime focus of RBT IP lies in the quality of the system through well defined scenarios and work flows. RBT IP introduces the concept of
reusable components for test design phase. This concept drastically reduces test maintenance efforts and improves test creation efficiency.
All the major functionalities in the Retail Banking sector are captured as business components and these components could be effectively
used for creation / modification of end to end scenarios as and when the system changes.

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com

Whitepaper
Retail Banking Test Suite IP
Major functionalities covered in the RBT IP include:
Loans

Branch

Cards

Home Loan
Vechicle Loan
Personal Loan
Professional Loan
Loan Against Shares
Mortgage Loans

Mobile

Credit Card
Debit Card
Charge Card
Stored Value Card
Smart Card

Investments
Equities
Bonds
Derivatives
Structured products
Mutual Funds

Payments

Deposits

Call
Center

Saving Accoounts
Recurring Deposits
Time or Term Deposits

Online
Banking

Retail Banking
Test Suite

Accounts
Transaction Based
Residency Based
Interest Bearing
Activity Based

ATM

Bill Payments
Online Tax Payments
Money Transfers
Card Payments

Forex
Travelers Cheque
Foreign Currency Cash
Foreign Currency Drafts
Remittances

CRM
Back - Office

Hexawares RBT IP Suite adopts the following methodology for creation of test scenarios for complete coverage:

Example: Testing Scenarios-Loans

Business
Touch
Points
Branch
Mobile
Call
Center
Online
Banking
ATM
Point of
Sale

Business
Areas
Deposits
Wealth
Management

Sub-Business
Areas

Sub-Business
Areas

Loan Limitation

Fixed Interest
for Home Loan

Account Opening

Loans
Accounts

Disbursement

Cards

Loan
Maintenance

Payments
Forex

Back Office

CRM
Back Office

2009 Hexaware Technologies. All rights reserved.

Floating Interest
for Home Loan

Int. Accrual
For Overdraft

Interest Accrual

Business
Scenarios

Interest Accrual
on Weekend

Test Cases
Credit balance no
transaction on
week end
Credit balance
debit transactions
on weekend
Credit balance
credit transactions
on weekend
Credit balance
debit&credit
transactions on
weekend
Debit balance
debit transactions
on weekend
Debit balance
credit transactions
on weekend

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Whitepaper
Retail Banking Test Suite IP
This approach leads to the creation of Test scenarios as per sample below:

6. Implementation Plans
Identification of the Project Requirement
Furnish module specific IP as input for scenario identification
Perform Gap Analysis
Identify Region specific gaps
Identify Product / application specific gaps
Identify Bank specific gaps
Arrive upon Test Scenarios
Reusable Business components from the existing RBT Repository used for easy customization

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com

Whitepaper
Retail Banking Test Suite IP
Generic Scenarious
available already which
leads to savings in time
& effort up to 60%
Design & Construct Phase

Discover Phase

Fit Gap Analysis

Customize Scenarious

Understanding the
customization and
performing a fit gap
analysis

Update & Delete the

readily available
scenarious as per the
customization

Fit Gap
Analysis document

Add New Scenarious

(If Any)
Add new scenarios
based on customers
unique requirements

Customized Test Scenarios

Execution Phase

Test Suite
Test scenarious
ready for execution

Test Completion
Report

7. Benefits
Solution Benefits
Extensive coverage of functionalities of retail banking reviewed by Industry experts
Jump start requirement gathering process
Achieve higher degree of requirement stability
Standardization of core business process
Flexibility in usage for both manual and automation testing
Business Benefits
Significant reduction in Business Users time towards requirements finalization
Potential reduction of around 40% of time and effort on Test Planning and Test Design
Cost effective solution
Reduction in time to market
User friendly tool export format

8. Conclusion
As the relationship between a customer and a banking service provider grows with time, the opportunities to service the customers needs
continue to evolve. The testing and implementation process aided by a robust test suite such as RBT IP would ensure that the best possible
solution is continuously implemented within the stipulated timeframes and utmost quality.

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com

Whitepaper
Retail Banking Test Suite IP

To learn more, visit http://www.hexaware.com/wp-testing.htm

Address

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Safe Harbor

Certain statements on this whitepaper concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause
actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and
uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage
increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on
immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to
successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic
investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our
intellectual property and general economic conditions affecting our industry.

2009 Hexaware Technologies. All rights reserved.

www.hexaware.com