Professional Documents
Culture Documents
Labor Cases 3
Labor Cases 3
Challenged in the Petition for Certiorari[1] before us is the June 20, 1995 Decision [2] of the National Labor Relations Commission (NLRC), [3] which affirmed the
August, 22 1994 ruling of Labor Arbiter Cornelio L. Linsangan. The labor arbiters Decision disposed as follows:[4]
WHEREFORE, judgment is hereby rendered dismissing the above-mentioned complaint for lack of merit.
Also assailed is the August 4, 1995 Resolution[5] of the NLRC, which denied the Motion for Reconsideration.
The Facts
The EMPLOYEE shall perform among others, the following duties and responsibilities:
ii.
Count each denomination per hundred, either manually or with the aid of a counting machine;
iii.
iv.
v.
3.
The EMPLOYEE shall undergo a training period of one (1) month, after which the BANK shall determine whether or not he/she should be allowed to
finish the remaining term of this Contract.
4.
The EMPLOYEE shall be entitled to an initial compensation of P118.00 per day, subject to adjustment in the sole judgment of the BANK, payable
every 15th and end of the month.
i.
ii.
iii.
7.
The EMPLOYEE binds himself/herself to abide [by] and comply with all the BANK Rules and Regulations and Policies, and to conduct himself/herself
in a manner expected of all employees of the BANK.
8.
The EMPLOYEE acknowledges the fact that he/she had been employed under a special employment program of the BANK, for which reason the
standard hiring requirements of the BANK were not applied in his/her case. Consequently, the EMPLOYEE acknowledges and accepts the fact that the
terms and conditions of the employment generally observed by the BANK with respect to the BANKs regular employee are not applicable to the
EMPLOYEE, and that therefore, the terms and conditions of the EMPLOYEEs employment with the BANK shall be governed solely and exclusively by this
Contract and by the applicable rules and regulations that the Department of Labor and Employment may issue in connection with the employment
of disabled and handicapped workers. More specifically, the EMPLOYEE hereby acknowledges that the provisions of Book Six of the Labor Code of the
Philippines as amended, particularly on regulation of employment and separation pay are not applicable to him/her.
9.
The Employment Contract shall be for a period of six (6) months or from ____ to ____ unless earlier terminated by the BANK for any just or
reasonable cause. Any continuation or extension of this Contract shall be in writing and therefore this Contract will automatically expire at the end of its
terms unless renewed in writing by the BANK.
IN WITNESS WHEREOF, the parties, have hereunto affixed their signature[s] this ____ day of _________________, ____________ at Intramuros, Manila,
Philippines.
In 1988, two (2) deaf-mutes were hired under this Agreement; in 1989 another two (2); in 1990, nineteen (19); in 1991 six (6); in 1992, six (6) and in 1993,
twenty-one (21). Their employment[s] were renewed every six months such that by the time this case arose, there were fifty-six (56) deaf-mutes who were
employed by respondent under the said employment agreement. The last one was Thelma Malindoy who was employed in 1992 and whose contract
expired on July 1993.
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xxx
xxx
Disclaiming that complainants were regular employees, respondent Far East Bank and Trust Company maintained that complainants who are a special
class of workers the hearing impaired employees were hired temporarily under [a] special employment arrangement which was a result of overtures made
by some civic and political personalities to the respondent Bank; that complainant[s] were hired due to pakiusap which must be considered in the light of the
context of the respondent Banks corporate philosophy as well as its career and working environment which is to maintain and strengthen a corps of
professionals trained and qualified officers and regular employees who are baccalaureate degree holders from excellent schools which is an unbending
policy in the hiring of regular employees; that in addition to this, training continues so that the regular employee grows in the corporate ladder; that the idea
of hiring handicapped workers was acceptable to them only on a special arrangement basis; that it adopted the special program to help tide over a group of
handicapped workers such as deaf-mutes like the complainants who could do manual work for the respondent Bank; that the task of counting and sorting of
bills which was being performed by tellers could be assigned to deaf-mutes; that the counting and sorting of money are tellering works which were always
logically and naturally part and parcel of the tellers normal functions; that from the beginning there have been no separate items in the respondent Bank
plantilla for sorters or counters; that the tellers themselves already did the sorting and counting chore as a regular feature and integral part of their duties (p.
97, Records); that through the pakiusap of Arturo Borjal, the tellers were relieved of this task of counting and sorting bills in favor of deaf-mutes without
creating new positions as there is no position either in the respondent or in any other bank in the Philippines which deals with purely counting and sorting of
bills in banking operations.
Petitioners specified when each of them was hired and dismissed, viz: [7]
NAME OF PETITIONER
1. MARITES BERNARDO
WORKPLACE
Date Hired
Intramuros
Date Dismissed
12 NOV 90
2. ELVIRA GO DIAMANTE
Intramuros
24 JAN 90
3. REBECCA E. DAVID
Intramuros
16 APR 90
4. DAVID P. PASCUAL
5. RAQUEL ESTILLER
6. ALBERT HALLARE
Bel-Air
Intramuros
West
7. EDMUND M. CORTEZ
Bel-Air
8. JOSELITO O. AGDON
Intramuros
Intramuros
Intramuros
17 NOV 93
11 JAN 94
23 OCT 93
15 OCT 88
21 NOV 94
2 JUL 92
4 JAN 94
4 JAN 91
9 JAN 94
15 JAN 91
3 DEC 93
5 NOV 90
17 NOV 93
6 SEPT 89
8 FEB 93
19 JAN 94
8 AUG 93
Intramuros
15 FEB 93
15 AUG 93
Intramuros
22 FEB 93
22 AUG 93
Intramuros
22 FEB 93
22 AUG 93
Intramuros
8 FEB 93
8 AUG 93
Intramuros
15 FEB 93
15 AUG 93
Intramuros
1 FEB 93
1 AUG 93
Intramuros
22 JAN 93
22 JUL 93
Intramuros
24 FEB 93
24 AUG 93
Intramuros
22 FEB 93
22 AUG 93
Intramuros
15 AUG 93
31 JUL 93[8]
West
West
15 JUN 90
West
1 AUG 93
21 NOV 93
6 AUG 92
West
Intramuros
8 MAY 92
15 FEB 93
Intramuros
West
12 OCT 93
10 NOV 93
2 FEB 90
15 JAN 94
7 NOV 91
28 OCT 91
10 NOV 93
3 NOV 93
West
Bel-Air
26 JUN 90
Bel-Air
15 OCT 88
10 DEC 93
West
6 SEPT 90
6 FEB 94
19 DEC 90
Intramuros
Intramuros
Intramuros
Intramuros
27 DEC 93
3 DEC 93
30 MAY 93
10 FEB 93
24 FEB 93
30 NOV 93
10 AUG 93
24 AUG 93
27 JUL 90
4 FEB 94
Intramuros
12 NOV 90
17 NOV 93
West
6 JUN 92
7 DEC 93
Intramuros
23 APR 90
Bel-Air
20 APR 89
West
West
Intramuros
29 OCT 93
3 JUN 91
12 MAR 90
West
12 OCT 93
2 DEC 93
FEB 94 [SIC]
4 APR 90
28 APR 93
13 MAR 94
28 OCT 93
As earlier noted, the labor arbiter and, on appeal, the NLRC ruled against herein petitioners. Hence, this recourse to this Court.[9]
In affirming the ruling of the labor arbiter that herein petitioners could not be deemed regular employees under Article 280 of the Labor Code, as amended,
Respondent Commission ratiocinated as follows:
We agree that Art. 280 is not controlling herein. We give due credence to the conclusion that complainants were hired as an accommodation to [the]
recommendation of civic oriented personalities whose employment[s] were covered by xxx Employment Contract[s] with special provisions on duration of
contract as specified under Art. 80. Hence, as correctly held by the Labor Arbiter a quo, the terms of the contract shall be the law between the parties.[10]
The NLRC also declared that the Magna Carta for Disabled Persons was not applicable, considering the prevailing circumstances/milieu of the case.
Issues
In their Memorandum, petitioners cite the following grounds in support of their cause:
I. The Honorable Commission committed grave abuse of discretion in holding that the petitioners - money sorters and counters working in a bank - were not
regular employees.
II.
The Honorable Commission committed grave abuse of discretion in holding that the employment contracts signed and renewed by the petitioners
- which provide for a period of six (6) months - were valid.
III.
The Honorable Commission committed grave abuse of discretion in not applying the provisions of the Magna Carta for the Disabled (Republic Act
No. 7277), on proscription against discrimination against disabled persons.[11]
In the main, the Court will resolve whether petitioners have become regular employees.
This Courts Ruling
The petition is meritorious. However, only the employees, who worked for more than six months and whose contracts were renewed are deemed
regular. Hence, their dismissal from employment was illegal.
Preliminary Matter: Propriety of Certiorari
Respondent Far East Bank and Trust Company argues that a review of the findings of facts of the NLRC is not allowed in a petition for
certiorari. Specifically, it maintains that the Court cannot pass upon the findings of public respondents that petitioners were not regular employees.
True, the Court, as a rule, does not review the factual findings of public respondents in a certiorari proceeding. In resolving whether the petitioners have
become regular employees, we shall not change the facts found by the public respondent. Our task is merely to determine whether the NLRC committed
grave abuse of discretion in applying the law to the established facts, as above-quoted from the assailed Decision.
Main Issue: Are Petitioners Regular Employees?
Petitioners maintain that they should be considered regular employees, because their task as money sorters and counters was necessary and desirable to
the business of respondent bank. They further allege that their contracts served merely to preclude the application of Article 280 and to bar them from
becoming regular employees.
Private respondent, on the other hand, submits that petitioners were hired only as special workers and should not in any way be considered as part of the
regular complement of the Bank.[12] Rather, they were special workers under Article 80 of the Labor Code. Private respondent contends that it never
solicited the services of petitioners, whose employment was merely an accommodation in response to the requests of government officials and civicminded citizens. They were told from the start, with the assistance of government representatives, that they could not become regular employees because
there were no plantilla positions for money sorters, whose task used to be performed by tellers. Their contracts were renewed several times, not because
of need but merely for humanitarian reasons. Respondent submits that as of the present, the special position that was created for the petitioners no
longer exist[s] in private respondent [bank], after the latter had decided not to renew anymore their special employment contracts.
At the outset, let it be known that this Court appreciates the nobility of private respondents effort to provide employment to physically impaired individuals
and to make them more productive members of society. However, we cannot allow it to elude the legal consequences of that effort, simply because it now
deems their employment irrelevant. The facts, viewed in light of the Labor Code and the Magna Carta for Disabled Persons, indubitably show that the
petitioners, except sixteen of them, should be deemed regular employees. As such, they have acquired legal rights that this Court is duty-bound to protect
and uphold, not as a matter of compassion but as a consequence of law and justice.
The uniform employment contracts of the petitioners stipulated that they shall be trained for a period of one month, after which the employer shall determine
whether or not they should be allowed to finish the 6-month term of the contract. Furthermore, the employer may terminate the contract at any time for a just
and reasonable cause. Unless renewed in writing by the employer, the contract shall automatically expire at the end of the term.
According to private respondent, the employment contracts were prepared in accordance with Article 80 of the Labor Code, which provides:
ART. 80. Employment agreement. Any employer who employs handicapped workers shall enter into an employment agreement with them, which
agreement shall include:
(a) The names and addresses of the handicapped workers to be employed;
(b) The rate to be paid the handicapped workers which shall be not less than seventy five (75%) per cent of the applicable legal minimum wage;
(c) The duration of employment period; and
(d) The work to be performed by handicapped workers.
The employment agreement shall be subject to inspection by the Secretary of Labor or his duly authorized representatives.
The stipulations in the employment contracts indubitably conform with the aforecited provision. Succeeding events and the enactment of RA No. 7277 (the
Magna Carta for Disabled Persons),[13] however, justify the application of Article 280 of the Labor Code.
Respondent bank entered into the aforesaid contract with a total of 56 handicapped workers and renewed the contracts of 37 of them. In fact, two of them
worked from 1988 to 1993. Verily, the renewal of the contracts of the handicapped workers and the hiring of others lead to the conclusion that their tasks
Respondent bank, citing Brent School v. Zamora[21] in which the Court upheld the validity of an employment contract with a fixed term, argues that the parties
entered into the contract on equal footing. It adds that the petitioners had in fact an advantage, because they were backed by then DSWD Secretary Mita
Pardo de Tavera and Representative Arturo Borjal.
We are not persuaded. The term limit in the contract was premised on the fact that the petitioners were disabled, and that the bank had to determine their
fitness for the position. Indeed, its validity is based on Article 80 of the Labor Code. But as noted earlier, petitioners proved themselves to
be qualified disabled persons who, under the Magna Carta for Disabled Persons, are entitled to terms and conditions of employment enjoyed
by qualified able-bodied individuals; hence, Article 80 does not apply because petitioners are qualified for their positions. The validation of the limit imposed
on their contracts, imposed by reason of their disability, was a glaring instance of the very mischief sought to be addressed by the new law.
Moreover, it must be emphasized that a contract of employment is impressed with public interest. [22] Provisions of applicable statutes are deemed written into
the contract, and the parties are not at liberty to insulate themselves and their relationships from the impact of labor laws and regulations by simply
contracting with each other.[23] Clearly, the agreement of the parties regarding the period of employment cannot prevail over the provisions of the Magna
Carta for Disabled Persons, which mandate that petitioners must be treated as qualified able-bodied employees.
Respondents reason for terminating the employment of petitioners is instructive. Because the Bangko Sentral ng Pilipinas (BSP) required that cash in the
bank be turned over to the BSP during business hours from 8:00 a.m. to 5:00 p.m., respondent resorted to nighttime sorting and counting of money. Thus, it
reasons that this task could not be done by deaf mutes because of their physical limitations as it is very risky for them to travel at night. [24] We find no basis
for this argument. Travelling at night involves risks to handicapped and able-bodied persons alike. This excuse cannot justify the termination of their
employment.
Other Grounds Cited by Respondent
Respondent argues that petitioners were merely accommodated employees. This fact does not change the nature of their employment. As earlier noted,
an employee is regular because of the nature of work and the length of service, not because of the mode or even the reason for hiring them.
Equally unavailing are private respondents arguments that it did not go out of its way to recruit petitioners, and that its plantilla did not contain their
positions. In L. T. Datu v. NLRC,[25] the Court held that the determination of whether employment is casual or regular does not depend on the will or word of
the employer, and the procedure of hiring x x x but on the nature of the activities performed by the employee, and to some extent, the length of performance
and its continued existence.
xxx
xxx
At this juncture, the leading case of Brent School, Inc. v. Zamora proves instructive. As reaffirmed in subsequent cases, this Court has upheld the legality of
fixed-term employment. It ruled that the decisive determinant in term employment should not be the activities that the employee is called upon to perform
but the day certain agreed upon the parties for the commencement and termination of their employment relationship. But this Court went on to say that
where from the circumstances it is apparent that the periods have been imposed to preclude acquisition of tenurial security by the employee, they should be
struck down or disregarded as contrary to public policy and morals.
In rendering this Decision, the Court emphasizes not only the constitutional bias in favor of the working class, but also the concern of the State for the plight
of the disabled. The noble objectives of Magna Carta for Disabled Persons are not based merely on charity or accommodation, but on justice and the equal
treatment of qualified persons, disabled or not. In the present case, the handicap of petitioners (deaf-mutes) is not a hindrance to their work. The eloquent
proof of this statement is the repeated renewal of their employment contracts. Why then should they be dismissed, simply because they are physically
impaired? The Court believes, that, after showing their fitness for the work assigned to them, they should be treated and granted the same rights like any
other regular employees.
In this light, we note the Office of the Solicitor Generals prayer joining the petitioners cause. [28]
WHEREFORE, premises considered, the Petition is hereby GRANTED. The June 20, 1995 Decision and the August 4, 1995 Resolution of the NLRC
are REVERSED and SET ASIDE. Respondent Far East Bank and Trust Company is hereby ORDERED to pay back wages and separation pay to each of
the following twenty-seven (27) petitioners, namely, Marites Bernardo, Elvira Go Diamante, Rebecca E. David, David P. Pascual, Raquel Estiller, Albert
Hallare, Edmund M. Cortez, Joselito O. Agdon, George P. Ligutan Jr., Lilibeth Q. Marmolejo, Jose E. Sales, Isabel Mamauag, Violeta G. Montes, Albino
Tecson, Melody V. Gruela, Bernadeth D. Agero, Cynthia de Vera, Lani R. Cortez, Ma. Isabel B. Concepcion, Margaret Cecilia Canoza, Thelma Sebastian,
Ma. Jeanette Cervantes, Jeannie Ramil, Rozaida Pascual, Pinky Baloloa, Elizabeth Ventura and Grace S. Pardo. The NLRC is hereby directed to compute
the exact amount due each of said employees, pursuant to existing laws and regulations, within fifteen days from the finality of this Decision. No costs.
Petitioner does not dispute the existence of the letter; neither does she deny that respondents offered her the subject concessionaire agreement. However,
she contends that she could not have entered into the said agreement with respondents because she did not sign the document evidencing the same.
Settled is the rule that contracts are perfected by mere consent, upon the acceptance by the offeree of the offer made by the offeror.20 For a contract, to
arise, the acceptance must be made known to the offeror.21 Moreover, the acceptance of the thing and the cause, which are to constitute a contract, may be
express or implied as can be inferred from the contemporaneous and subsequent acts of the contracting parties. 22 A contract will be upheld as long as there
is proof of consent, subject matter and cause; it is generally obligatory in whatever form it may have been entered into. 23
In the present case, the Court finds no cogent reason to disregard the findings of both the CA and the NLRC that while petitioner did not affix her signature to
the document evidencing the subject concessionaire agreement, the fact that she performed the tasks indicated in the said agreement for a period of three
years without any complaint or question only goes to show that she has given her implied acceptance of or consent to the said agreement.
Petitioner is likewise estopped from denying the existence of the subject concessionaire agreement. She should not, after enjoying the benefits of the
concessionaire agreement with respondents, be allowed to later disown the same through her allegation that she was an employee of the respondents when
the said agreement was terminated by reason of her violation of the terms and conditions thereof.
The principle of estoppel in pais applies wherein -- by one's acts, representations or admissions, or silence when one ought to speak out -- intentionally or
through culpable negligence, induces another to believe certain facts to exist and to rightfully rely and act on such belief, so as to be prejudiced if the former
is permitted to deny the existence of those facts.24
Moreover, petitioner failed to dispute the contents of the affidavit25 as well as the testimony26 of Felimon Habitan (Habitan), the concessionaire of the men's
comfort room of Bodega City, that he had personal knowledge of the fact that petitioner was the concessionaire of the ladies' comfort room of Bodega City.
Petitioner also claims that the concessionaire agreement was offered to her only in her 10th year of service, after she organized a union and filed a
complaint against respondents. However, petitioner's claim remains to be an allegation which is not supported by any evidence. It is a basic rule in evidence
that each party must prove his affirmative allegation,27 that mere allegation is not evidence.28
The Court is not persuaded by petitioner's contention that the Labor Arbiter was correct in concluding that there existed an employer-employee relationship
between respondents and petitioner. A perusal of the Decision29 of the Labor Arbiter shows that his only basis for arriving at such a conclusion are the bare
assertions of petitioner and the fact that the latter did not sign the letter of Yap containing the proposed concessionaire agreement. However, as earlier
discussed, this Court finds no error in the findings of the NLRC and the CA that petitioner is deemed as having given her consent to the said proposal when
she continuously performed the tasks indicated therein for a considerable length of time. For all intents and purposes, the concessionaire agreement had
been perfected.
Petitioner insists that her ID card is sufficient proof of her employment. In Domasig v. National Labor Relations Commission,30 this Court held that the
complainant's ID card and the cash vouchers covering his salaries for the months indicated therein were substantial evidence that he was an employee of
respondents, especially in light of the fact that the latter failed to deny said evidence. This is not the situation in the present case. The only evidence
presented by petitioner as proof of her alleged employment are her ID card and one petty cash voucher for a five-day allowance which were disputed by
respondents.
1.
During the lifetime of this Agreement, the SALES AGENT (private respondent) shall solicit exclusively for AFPMBAI (petitioner), and shall be bound by the latter's
policies, memo circulars, rules and regulations which it may from time to time, revise, modify or cancel to serve its business interests.
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xxx
Commission
1.
The SALES AGENT shall be entitled to the commission due for all premiums actually due and received by AFPMBAI out of life insurance policies solicited and
obtained by the SALES AGENT at the rates set forth in the applicant's commission schedules hereto attached.
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D.
General Provisions
1.
There shall be no employer-employee relationship between the parties, the SALES AGENT being hereby deemed an independent contractor."
As compensation, he received commissions based on the following percentages of the premiums paid:[3]
"30% of premium paid within the first year;
10% of premium paid with the second year;
5% of the premium paid during the third year;
3% of the premium paid during the fourth year; and
1% of the premium paid during the fifth year up-to the tenth year.
On July 5, 1989, petitioner dismissed private respondent for misrepresentation and for simultaneously selling insurance for another life insurance company in
violation of said agreement.
At the time of his dismissal, private respondent was entitled to accrued commissions equivalent to twenty four (24) months per the Sales Agent Agreement
and as stated in the account summary dated July 5, 1989, approved by Retired Brig. Gen. Rosalino Alquiza, president of petitioner-company. Said summary
showed that private respondent had a total commission receivable of P438,835.00, of which onlyP78,039.89 had been paid to him.
Private respondent wrote petitioner seeking the release of his commissions for said 24 months. Petitioner, through Marketing Manager Juan Concepcion,
replied that he was entitled to only P75,000.00 toP100,000.00. Hence, believing Concepcion's computations, private respondent signed a quitclaim in favor
of petitioner.
Sometime in October 1989, private respondent was informed that his check was ready for release. In collecting his check, he discovered from a document
(account summary) attached to said check that his total commissions for the 24 months actually amounted to P354,796.09. Said document stated:[4]
"6.
The total receivable for Mr. Bustamante out of the renewals and old business generated since 1983 grosses P438,835.00 less his outstanding obligation in the amount
of P78,039.89 as of June 30, 1989, total expected commission would amount to P354,796.09. From that figure at a 15% compromise settlement this would
mean P53,219.41 due him to settle his claim."
Private respondent, however, was paid only the amount of P35,000.00.
On November 23, 1989, private respondent filed a complaint with the Office of the Insurance Commissioner praying for the payment of the correct amount of
his commission. Atty. German C. Alejandria, Chief of the Public Assistance and Information Division, Office of the Insurance Commissioner, advised private
respondent that it was the Department of Labor and Employment that had jurisdiction over his complaint.
On February 26, 1990, private respondent filed his complaint with the Department of Labor claiming: (1) commission for 2 years from termination of
employment equivalent to 30% of premiums remitted during employment; (2) P354,796.00 as commission earned from renewals and old business generated
since 1983; (3) P100,000.00 as moral damages; and (4) P100,000.00 as exemplary damages.
After submission of position papers, Labor Arbiter Jose G. de Vera rendered his decision, dated August 24, 1990, the dispositive portion of which reads: [5]
"WHEREFORE, all the foregoing premises being considered, judgment is hereby rendered declaring the dismissal of the complainant as just and valid, and consequently,
his claim for separation pay is denied. On his money claim, the respondent company is hereby ordered to pay complainant the sum of P319,796.00 plus attorney's fees in the
amount of P31,976.60.
All other claims of the complainant are dismissed for want of merit."
It remains a basic fact in law that the choice of the proper forum is crucial as the decision of a court or tribunal without jurisdiction is a total nullity. [23] A void
judgment for want of jurisdiction is no judgment at all. It cannot be the source of any right nor the creator of any obligation. All acts performed pursuant to it
and all claims emanating from it have no legal effect. Hence, it can never become final. "x x x (I)t may be said to be a lawless thing which can be treated as
an outlaw and slain at sight, or ignored wherever and whenever it exhibits its head."[24]
The way things stand, it becomes unnecessary to consider the merits of private respondent's claim for unpaid commission. Be that as it may, this ruling is
without prejudice to private respondent's right to file a suit for collection of unpaid commissions against petitioner with the proper forum and within the proper
period.
Control over the performance of the task of one providing service both with respect to the means and manner, and the results of the service is the primary element in
determining whether an employment relationship exists. We resolve the petitioners Motion against his favor since he failed to show that the control Manulife exercised
over him was the control required to exist in an employer-employee relationship; Manulifes control fell short of this norm and carried only the characteristic of the
relationship between an insurance company and its agents, as defined by the Insurance Code and by the law of agency under the Civil Code.
The petitioner asserts in his Motion that Manulifes labor law control over him was demonstrated (1) when it set the objectives and sales targets regarding production,
recruitment and training programs; and (2) when it prescribed the Code of Conduct for Agents and the Manulife Financial Code of Conduct to govern his activities. [5] We
find no merit in these contentions.
In our June 29, 2010 Resolution, we noted that there are built-in elements of control specific to an insurance agency, which do not amount to the elements of control that
characterize an employment relationship governed by the Labor Code. The Insurance Code provides definite parameters in the way an agent negotiates for the sale of the
companys insurance products, his collection activities and his delivery of the insurance contract or policy. [6] In addition, the Civil Code defines an agent as a person who
binds himself to do something in behalf of another, with the consent or authority of the latter. [7] Article 1887 of the Civil Code also provides that in the execution of the
agency, the agent shall act in accordance with the instructions of the principal.
All these, read without any clear understanding of fine legal distinctions, appear to speak of control by the insurance company over its agents. They are, however, controls
aimed only at specific results in undertaking an insurance agency, and are, in fact, parameters set by law in defining an insurance agency and the attendant duties and
responsibilities an insurance agent must observe and undertake. They do not reach the level of control into the means and manner of doing an assigned task that invariably
characterizes an employment relationship as defined by labor law. From this perspective, the petitioners contentions cannot prevail.
To reiterate, guidelines indicative of labor law control do not merely relate to the mutually desirable result intended by the contractual relationship; they must have the
nature of dictating the means and methods to be employed in attaining the result. [8] Tested by this norm, Manulifes instructions regarding the objectives and sales targets,
in connection with the training and engagement of other agents, are among the directives that the principal may impose on the agent to achieve the assigned tasks. They are
targeted results that Manulife wishes to attain through its agents. Manulifes codes of conduct, likewise, do not necessarily intrude into the insurance agents means and
manner of conducting their sales. Codes of conduct are norms or standards of behavior rather than employer directives into how specific tasks are to be done. These codes,
as well as insurance industry rules and regulations, are not per se indicative of labor law control under our jurisprudence.[9]
The duties[10] that the petitioner enumerated in his Motion are not supported by evidence and, therefore, deserve scant consideration. Even assuming their existence,
however, they mostly pertain to the duties of an insurance agent such as remitting insurance fees to Manulife, delivering policies to the insured, and after-sale services. For
agents leading other agents, these include the task of overseeing other insurance agents, the recruitment of other insurance agents engaged by Manulife as principal, and
ensuring that these other agents comply with the paperwork necessary in selling insurance. That Manulife exercises the power to assign and remove agents under the
petitioners supervision is in keeping with its role as a principal in an agency relationship; they are Manulife agents in the same manner that the petitioner had all along been
a Manulife agent.
The petitioner also questions Manulifes act of investing him with different titles and positions in the course of their relationship, given the respondents position that he
simply functioned as an insurance agent.[11] He also considers it an unjust and inequitable situation that he would be unrewarded for the years he spent as a unit manager, a
branch manager, and a regional sales manager.[12]
Based on the evidence on record, the petitioners occupation was to sell Manulifes insurance policies and products from 1977 until the termination of the Career Agents
Agreement (Agreement). The evidence also shows that through the years, Manulife permitted him to exercise guiding authority over other agents who operate under their
own agency agreements with Manulife and whose commissions he shared. [13] Under this scheme an arrangement that pervades the insurance industry petitioner in
effect became a lead agent and his own commissions increased as they included his share in the commissions of the other agents; [14] he also received greater
reimbursements for expenses and was allowed to use Manulifes facilities. His designation also changed from unit manager to branch manager and then to regional sales
manager, to reflect the increase in the number of agents he recruited and guided, as well as the increase in the area where these agents operated.
As our assailed Resolution concluded and as we now similarly conclude, these arrangements, and the titles and positions the petitioner was invested with, did not change his
status from the insurance agent that he had always been (as evidenced by the Agreement that governed his relationship with Manulife from the start to its disagreeable
end). The petitioner simply progressed from his individual agency to being a lead agent who could use other agents in selling insurance and share in the earnings of these
other agents.
In sum, we find absolutely no evidence of labor law control, as extensively discussed in our Resolution of June 29, 2010, granting Manulifes motion for
reconsideration. The Dissent, unfortunately, misses this point.
B.
No Resulting Inequity
We also do not agree that our assailed Resolution has the effect of fostering an inequitable or unjust situation. The records show that the petitioner was very amply paid for
his services as an insurance agent, who also shared in the commissions of the other agents under his guidance. In 1997, his income was P2,822,620; in 1998, P4,805,166.34;
in 1999, P6,797,814.05; in 2001,P6,214,737.11; and in 2002, P8,003,180.38. All these he earned as an insurance agent, as he failed to ever prove that he earned these sums
as an employee. In technical terms, he could not have earned all these as an employee because he failed to provide the substantial evidence required in administrative cases
to support the finding that he was a Manulife employee. No inequity results under this legal situation; what would be unjust is an award of backwages and separation pay
amounts that are not due him because he was never an employee.
The Dissents discussion on this aspect of the case begins with the wide disparity in the status of the parties that Manulife is a big Canadian insurance company while
Tongko is but a single agent of Manulife. The Dissent then went on to say that [i]f is but just, it is but right, that the Court interprets the relationship between Tongko and
Manulife as one of employment under labor laws and to uphold his constitutionally protected right, as an employee, to security of tenure and entitlement to monetary award
Co-host for Mel & Jay radio program, 8:00 to 10:00 a.m., Mondays to Fridays;
b.
Co-host for Mel & Jay television program, 5:30 to 7:00 p.m., Sundays.[3]
ABS-CBN agreed to pay for SONZAs services a monthly talent fee of P310,000 for the first year and P317,000 for the second and third year of the
Agreement. ABS-CBN would pay the talent fees on the 10thand 25th days of the month.
On 1 April 1996, SONZA wrote a letter to ABS-CBNs President, Eugenio Lopez III, which reads:
Dear Mr. Lopez,
We would like to call your attention to the Agreement dated May 1994 entered into by your goodself on behalf of ABS-CBN with our company relative to our talent JOSE Y.
SONZA.
As you are well aware, Mr. Sonza irrevocably resigned in view of recent events concerning his programs and career. We consider these acts of the station violative of the
Agreement and the station as in breach thereof. In this connection, we hereby serve notice of rescission of said Agreement at our instance effective as of date.
Mr. Sonza informed us that he is waiving and renouncing recovery of the remaining amount stipulated in paragraph 7 of the Agreement but reserves the right to seek
recovery of the other benefits under said Agreement.
Thank you for your attention.
Very truly yours,
(Sgd.)
JOSE Y. SONZA
President and Gen. Manager[4]
On 30 April 1996, SONZA filed a complaint against ABS-CBN before the Department of Labor and Employment, National Capital Region in Quezon
City. SONZA complained that ABS-CBN did not pay his salaries, separation pay, service incentive leave pay, 13 th month pay, signing bonus, travel allowance
and amounts due under the Employees Stock Option Plan (ESOP).
On 10 July 1996, ABS-CBN filed a Motion to Dismiss on the ground that no employer-employee relationship existed between the parties. SONZA filed an
Opposition to the motion on 19 July 1996.
Meanwhile, ABS-CBN continued to remit SONZAs monthly talent fees through his account at PCIBank, Quezon Avenue Branch, Quezon City. In July 1996,
ABS-CBN opened a new account with the same bank where ABS-CBN deposited SONZAs talent fees and other payments due him under the Agreement.
In his Order dated 2 December 1996, the Labor Arbiter [5] denied the motion to dismiss and directed the parties to file their respective position papers. The
Labor Arbiter ruled:
In this instant case, complainant for having invoked a claim that he was an employee of respondent company until April 15, 1996 and that he was not paid certain claims, it
is sufficient enough as to confer jurisdiction over the instant case in this Office. And as to whether or not such claim would entitle complainant to recover upon the causes of
action asserted is a matter to be resolved only after and as a result of a hearing. Thus, the respondents plea of lack of employer-employee relationship may be pleaded only
as a matter of defense. It behooves upon it the duty to prove that there really is no employer-employee relationship between it and the complainant.
ABS-CBN submits that the petition should be dismissed for having raised questions of fact and not of law in violation of Rule 45 of the Rules of Court. It argues that
the question of whether the petitioners were covered by the CBA (and therefore entitled to the CBA benefits) and whether the petitioners were illegally dismissed because of
redundancy, are factual questions that cannot be reviewed on certiorari because the Court is not a trier of facts.
ABS-CBN dismisses the petitioners issues and arguments as mere rehash of what they raised in their pleadings with the CA and as grounds that do not warrant further
consideration. It further contends that because the petitioners did not appeal the labor arbiter decisions, these decisions had lapsed to finality and could no longer be the
subject of a petition for certiorari; the petitioners cannot obtain from the appellate court affirmative relief other than those granted in the appealed decision. It also argues
that the NLRC did not commit any grave abuse of discretion in reinstating the twin decisions of the labor arbiter, thereby affirming that no CBA benefits can be awarded to
the petitioners; in the absence of any illegal dismissal, the petitioners were not entitled to reinstatement, backwages, damages, and attorney's fees.
The Court's Ruling
We first resolve the parties procedural questions.
ABS-CBN wants the petition to be dismissed outright for its alleged failure to comply with the requirement of Rule 45 of the Rules of Court that the petition raises
only questions of law.[26]
We find no impropriety in the petition from the standpoint of Rule 45. The petitioners do not question the findings of facts of the assailed decisions. They question
the misapplication of the law and jurisprudence on the facts recognized by the decisions. For example, they question as contrary to law their exclusion from the CBA after
they were recognized as regular rank-and-file employees of ABS-CBN. They also question the basis in law of the dismissal of the four drivers and the legal propriety of the
redundancy action taken against. To reiterate the established distinctions between questions of law and questions of fact, we quote hereunder our ruling in New Rural Bank
of Guimba (N.E.) Inc. v. Fermina S. Abad and Rafael Susan:[27]
We reiterate the distinction between a question of law and a question of fact. A question of law exists when the doubt or controversy concerns the correct
application of law or jurisprudence to a certain set of facts; or when the issue does not call for an examination of the probative value of the evidence presented, the
truth or falsehood of the facts being admitted. A question of fact exists when a doubt or difference arises as to the truth or falsehood of facts or when the query
invites calibration of the whole evidence considering mainly the credibility of the witnesses, the existence and relevancy of specific surrounding circumstances, as
well as their relation to each other and to the whole, and the probability of the situation.
We also find no error in the CAs affirmation of the denial of the petitioners second motion for reconsideration of the March 24, 2006 resolution of the NLRC
reinstating the labor arbiters twin decisions. The petitioners second motion for reconsideration was a prohibited pleading under the NLRC rules of procedure. [28]
The parties other procedural questions directly bear on the merits of their positions and are discussed and resolved below, together with the core substantive issues of:
(1) whether the petitioners, as regular employees, are members of the bargaining unit entitled to CBA benefits; and (2) whether petitioners Fulache, Jabonero, Castillo and
Lagunzad were illegally dismissed.
The Claim for CBA Benefits
We find merit in the petitioners positions.
Lastly, it forgot that there was a standing labor arbiters decision that, while not yet final because of its own pending appeal, cannot simply be disregarded. By implementing
the dismissal action at the time the labor arbiters ruling was under review, the company unilaterally negated the effects of the labor arbiters ruling while at the same time
appealling the same ruling to the NLRC. This unilateral move is a direct affront to the NLRCs authority and an abuse of the appeal process.
All these go to show that ABS-CBN acted with patent bad faith. A close parallel we can draw to characterize this bad faith is the prohibition against forum-shopping under
the Rules of Court. In forum-shopping, the Rules characterize as bad faith the act of filing similar and repetitive actions for the same cause with the intent of somehow
finding a favorable ruling in one of the actions filed.[35] ABS-CBNs actions in the two cases, as described above, are of the same character, since its obvious intent was to
defeat and render useless, in a roundabout way and other than through the appeal it had taken, the labor arbiters decision in the regularization case. Forum-shopping is
penalized by the dismissal of the actions involved. The penalty against ABS-CBN for its bad faith in the present case should be no less.
The errors and omissions do not belong to ABS-CBN alone. The labor arbiter himself who handled both cases did not see the totality of the companys actions for what they
were. He appeared to have blindly allowed what he granted the petitioners with his left hand, to be taken away with his right hand, unmindful that the company already
exhibited a badge of bad faith in seeking to terminate the services of the petitioners whose regular status had just been recognized. He should have recognized the bad faith
from the timing alone of ABS-CBNs conscious and purposeful moves to secure the ultimate aim of avoiding the regularization of its so-called talents.
Separation Pay
P 59,000.00
B.
Backwages
47,200.00
D.
E.
17,700.00
Pay (3 years)
2, 949.99
Damages
TOTAL
10,000.00
[P136,849.99]