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IT GOVERNANCE - Performance Measurement PDF
IT GOVERNANCE - Performance Measurement PDF
IT GOVERNANCE
it governance
By NATIONAL COMPUTING CENTRE
The effective use of information technology is now an accepted
organisational imperative - for all businesses, across all sectors - and
the primary motivation; improved communications and commercial
effectiveness. The swift pace of change in these technologies has
consigned many established best practice approaches to the past.
Today's IT decision makers and business managers face uncertainty characterised by a lack of relevant, practical, advice and standards to
guide them through this new business revolution.
Recognising the lack of available best practice guidance, the National
Computing Centre has created the Best Practice Series to capture and
define best practice across the key aspects of successful business.
CONTENTS : it governance
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CONTENTS : it governance
7. Supplier Governance
8. IT & Audit Working Together and Using Cobit
9. Information Security Governance
10. Legal & Regulatory Aspects of IT
Governance
11. Architecture Governance
12. Managing the IT Investment
13. Success Factors
Performance Measurement
Performance Measurement
Performance Measurement
Performance Measurement
There is no doubt that a practical and effective way to
measure IT performance is an essential part of any IT
Governance programme, just as transparency and
reliability of financial results is a Corporate
Governance necessity. Performance management is
important because it verifies the achievement of
strategic IT objectives and provides for a review of IT
performance and the contribution of IT to the
business (i.e. delivery of promised business value).
Performance Measurement
Performance Measurement
Stakeholders play a key part in IT
Governance, since at the heart of the
governance responsibilities of setting
strategy, managing risks, allocating
resources, delivering value and measuring
performance, are the stakeholder values,
which drive the enterprise and IT strategy.
Performance Measurement
Performance Measurement
Performance Measurement