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RSA enVision

Getting Started Guide


enVision 3.5.x
60 Series

Revision 1

Copyright 1996 - 2007 RSA Security Inc.


enVision, Enterprise Dashboard, and Internet Protocol Database (IPDB) are trademarks of RSA Security Inc.
LogSmart is a registered trademark of RSA Security Inc.
All other trademarks, service marks, registered trademarks, registered service marks mentioned in this
document are the property of their respective owners.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement or nondisclosure agreement. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including
photocopying and recording for any purpose other than the purchasers personal use without the written
permission of RSA Security Inc.
RSA Security Inc.
200 Lowder Brook Drive, Suite 2000
Westwood, MA 02090
U.S.A.
781.375.9000

End-User License Agreement


This End-User License Agreement ("EULA") is entered into between
RSA Security Inc. (RSA, we, "our" or us) and the Customer
(Customer, "you" or your) identified on an accepted sales or
purchase order (Order Agreement) for use of the software listed on
the same and all associated media (collectively, the Software) and all
related printed materials and "online" or electronic documentation
(collectively, the Documentation). You agree to be bound by the
terms of this EULA.
1.

Grant of License. The Software is licensed, not sold, and the


license granted herein is non-exclusive and nontransferable. You
may use the purchased quantity of Software on the single
computer that it is purchased with, and you may make one (1)
copy of the Software and Documentation solely for backup or
archival purposes. Additional Software products available from
RSA may have additional provisions pursuant to the relevant
order documentation. You may not rent, lease, sublicense, assign
or otherwise transfer either the Software or Documentation. You
also may not publicly publish any performance test results
regarding use of the Software.

only in accordance with this EULA.


5.

Title and Copyright. Except for the rights expressly granted


herein, all right, title and interest in and to the Software and
Documentation shall remain solely with RSA. For purposes of
Section 117 of the Copyright Act of 1976, as amended, and for all
other purposes, RSA shall be considered the owner of the
Software and Documentation and any copies thereof, and of all
copyright, trade secret, patent, trademark and other intellectual
property rights therein. Certain of the Software products provided
hereunder may be owned by one or more third parties and
licensed to RSA (Embedded Software). You and we intend and
agree that Software products provided hereunder and owned by
any third parties are being sublicensed to you and that such third
parties retain ownership of and title to such products.

6.

You may receive the Software in more than one medium.


Regardless of the type or size of the media you receive, you may
use only that one medium that is appropriate for the single
computer indicated on the order documentation. You may not use
or install the other medium on another computer. You may not
loan, rent, lease, or otherwise transfer the other medium to
another user.

7.

U.S. Government Restricted Rights. The Software and


Documentation are provided with restricted rights. Use,
duplication, or disclosure by the Government is subject to
restriction as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause at DFARS 252.2277013 or subparagraphs (c)(1) and (2) of the Commercial
Computer Software Restricted Rights at 48 CFR 52.227-19, as
applicable. Manufacturer is RSA Security, Inc., as successor-ininterest by operation of law to Network Intelligence Corporation,
200 Lowder Brook Dr., Suite 2000, Westwood, MA 02090.

8.

Governing Law and Jurisdiction.


This EULA shall be
construed, and the relations of the parties shall be determined, in
accordance with the laws of the Commonwealth of Massachusetts
in the United States, as such laws apply to contracts between
residents of Massachusetts. Neither the United Nations Treaty for
International Sale of Goods nor the Uniform Computer
Information Transactions Act (UCITA) shall govern this
Agreement. If any or all portions of the Software were acquired
outside of the United States, local laws may apply.

9.

a) Limited Software Warranty. RSA warrants that the


Software, as delivered, will conform in all material respects to the
user documentation for a period of ninety (90) days from the
date of shipment (the Warranty Period).

The following license provisions shall apply for use of the


Software identified in a purchase as Test and/or Standby;
a) Test:
Test systems are licensed for non-production
environments only.
b) Standby: (i) Standby systems are licensed for use as coldstandby deployments only, except as specifically provided in
this sub-paragraph; (ii) In the event the production system
that the Standby system has been purchased with is
unavailable due to failure or maintenance, the Standby system
may be used in a production environment. In no event may
redundant system pairs operate concurrently beyond the use
required due to failure or maintenance. Use of the Standby
system in a production environment shall be subject to the
license restrictions of the production environment it is
replacing.
2.

3.

4.

Other rights and limitations. You may not Reverse engineer,


decompile, disassemble or otherwise attempt to derive the source
code of the Software. You may not modify, copy (except as
authorized herein), translate or create derivative works of the
Software, or alter, remove or obscure any copyright, trademark or
other proprietary notice or disclaimer, or any export restriction or
similar notice, contained on the Software or Documentation. You
shall reproduce all such notices on any copy of the Software or
Documentation made in accordance with this EULA. The Software
is licensed as a single product. Its component parts may not be
separated for use on more than one computer. You shall notify us
promptly in writing of any unauthorized distribution, possession,
alteration, transfer, reproduction or other unauthorized use of the
Software or Documentation, or any improper or wrongful use of
our trademarks or trade names, of which you become aware.
Term and Termination. Unless earlier terminated in accordance
with the provisions set forth herein, the term of this EULA shall be
perpetual. Without prejudice to any other rights, we may
terminate this EULA if you fail to comply with any of the terms or
conditions hereof. Upon termination, you shall cease using the
Software and destroy all copies of the Software and
Documentation in your possession.
Upgrades. If the Software is an upgrade of a RSA or Network
Intelligence branded product, you may use that upgraded product

b) Hardware Warranty. For hardware products purchased


after January 1, 2007, RSA warrants that the Hardware will be
free from Material Defects in materials and manufacturing
workmanship for a period of ninety (90) days from the date of
shipment (Hardware Warranty Period). RSAs obligations
with respect to the hardware warranty under this section are
subject to the limitations set forth in Section 10 (b) below.
10. Remedies. a) Software. RSAs sole responsibility under the
limited warranty will be to use reasonable efforts to correct
material reproducible errors in the Software that are reported to
RSA within the Warranty Period or, if any material reproducible
error in the Software cannot be corrected using commercially
reasonable efforts, to refund the license fee paid by you to us.
RSA does not warrant that the Software will be free of errors, or

that all program errors will be corrected. The foregoing states our
entire liability to you, and your exclusive remedy for, a breach of
the limited warranty. If we determine that any reported problem
with the Software for which you request warranty services is not
covered by the warranty hereunder, you shall pay or reimburse
us for all costs of investigating and responding to such request at
our then prevailing time and materials rates. In no event shall we
have any obligation to make repairs or replacements required, in
whole or in part, as the result of: (i) normal wear and tear; (ii)
accident, disaster, or event of force majeure; (iii) misuse, fault, or
negligence of or by you; (iv) use of the Software in a manner for
which it was not designed; (v) causes external to the Software;
or, (vi) use of the Software in combination with equipment or
software not supplied by RSA, including but not limited to any
operating system software. Any replacement Software will be
warranted for the remainder of the original warranty period or
thirty (30) days from the date of delivery, whichever is longer.
Outside the United States, neither these remedies nor any
support services offered by RSA are available without proof of
purchase from an authorized reseller.
b) Hardware. A Material Defect is any reported malfunction, error
or other defect in the hardware reported during the Hardware
Warranty Period that can be reproduced by us and constitutes a
material substantial nonconformity from the Software
documentation. We shall have no obligation to correct a Material
Defect or provide other support services if the Material Defect in
the hardware is caused by a malfunction of hardware or software
not supplied by us, modification of the hardware not made by or
authorized by us, operator error, use of the hardware in a
manner not in accordance with the hardware documentation, or
use of the hardware does not include all updates available from
RSA. Notwithstanding anything to the contrary contained herein,
we do not in any event warrant or represent that all Material
Defects in the hardware, can or will be corrected. If a material
defect is identified in the hardware during the maintenance period
covering the hardware, we shall use commercially reasonable
efforts to provide one of the following at our sole discretion: (1)
an electronic remedy; (2) spare part replacement; or, (3)
Advance Replacement of Hardware as defined in the Software
and Hardware Maintenance Agreement.
11. No Other Warranties. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH
HEREIN ARE THE ONLY WARRANTIES GIVEN BY RSA WITH
RESPECT TO THE SOFTWARE FURNISHED HEREUNDER. RSA

MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR


ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY
MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE.
SAID EXPRESS WARRANTIES
SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY RSAS
RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN
CONNECTION WITH THE PRODUCTS.
12. Limitation of Liability. RSAS LIABILITY IN CONTRACT, TORT,
OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH
ANY PRODUCTS, OR ANY OUTPUT OF ANY PRODUCTS OR ANY
SALES OR LICENSE AGREEMENT WITH YOU SHALL NOT EXCEED
THE AMOUNT PAID BY YOU TO RSA FOR PRODUCTS. IN NO
EVENT SHALL RSA BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
TORT, OR CONSEQUENTIAL DAMAGES (INCLUDING ANY
DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA,
LOSS OF PROFITS OR LOSS OF BUSINESS) ARISING OUT OF OR
IN CONNECTION WITH THE PERFORMANCE OF THE PRODUCTS
OR RSAS PERFORMANCE OF SERVICES, EVEN IF RSA HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.

Confidentiality. You agree to hold the Software and


Documentation in strict confidence and not to disclose or make
available the same in any form to any third party unless required
by law.

14. Entire Agreement. This EULA constitutes the entire agreement


between the parties regarding the subject hereof and supersedes
all prior or contemporaneous agreements, understandings, and
communications, whether written or oral. This EULA may only be
amended by you with a written document signed by both parties.
The terms on any Order Agreement or similar document will have
no effect.
15. Miscellaneous. You may not delegate any duties nor assign any
rights hereunder without our prior written consent and any such
attempted delegation or assignment shall be deemed void absent
our consent. In the event that any provision contained herein
shall be held by a court of competent jurisdiction to be invalid,
illegal, or unenforceable in any respect, the validity, legality, and
enforceability of the remaining provisions contained herein shall
not in any way be affected or impaired thereby. The failure by
either party to enforce, or the waiver by either party of a breach
of any provision contained herein shall not constitute a waiver of
any
other
breach
or
of
such
provision.

Software and Hardware Maintenance Agreement


This Software and Hardware Maintenance Agreement (SHMA) is entered into between RSA Security Inc. (RSA, we, "our" or us) and the Customer
(Customer, "you" or your) identified on an accepted sales or purchase order (Order Agreement) for maintenance. Subject to the terms and
conditions of this SHMA and payment of the appropriate fees, we agree to provide certain technical support services (Support Services) to you. This
Agreement provides maintenance and support on both the Software and hardware products.
1.

Support Services.
a)

b)

c)

d)

e)

Support Access. Qualified personnel will: (1) Aid in the


diagnosis of, and correct, Material Defects in the Software
and hardware (as defined below); and, (2) Provide advice
through selected examples on how to use the Software and
hardware by way of phone, e-mail, and web-based technical
assistance. We will provide such reasonable support for
unaltered versions of the Products. The number for
telephone support is (781) 375-9000, or such other number
or numbers as we shall advise you of from time to time. All
support hours are U.S. Eastern Time and shall be
determined by your purchased Coverage level. Standard and
Extended Coverage hours shall be subject to change by RSA
upon written notice and exclude holidays that RSA is not
open for business. Partial coverage of a Customers Software
and/or hardware is not permitted.
i)

Standard Coverage: Monday through Friday, 8:30 a.m.


5:30 p.m., local customer time.

ii)

Premium Coverage: Twenty-four (24) hours a day,


seven (7) days a week.

2.

3.

Software Updates. We shall make available all bug fixes,


updates, and enhancements to the Software that we in our
sole discretion: (1) deem to be logical improvements to the
Software; (2) make generally available to licensees of the
Software; and, (3) do not separately price or market. RSA
shall also provide all core appliance operating system
upgrades provided that the Customer has a current support
agreement. This does not include additional software or
operating system variants that are required for optional
capabilities. The application of a new operating system may
require that Customer reimages the hardware appliance so
that the updates apply properly. Application of any operating
system other than that provided by RSA shall void
Customers appliance warranty.
Material Defect. A Material Defect is any reported
malfunction, error or other defect in the Software that can
be reproduced by us and constitutes a material substantial
nonconformity from the Software documentation. We shall
have no obligation to correct a Material Defect or provide
other support services if the Material Defect in the Software
is caused by a malfunction of hardware or software not
supplied by us, modification of the Software not made by or
authorized by us, operator error, use of the Software in a
manner not in accordance with the Software documentation,
or use of the Software does not include all updates available
from RSA or a Material Defect is due to the installation of
third-party software not provided by or approved by RSA.
Notwithstanding anything to the contrary contained herein,
we do not in any event warrant or represent that all Material
Defects, whether in Software or hardware, can or will be
corrected.
Response Process for Material Defects. If a Material Defect is
identified in the Software, we shall use commercially
reasonable efforts to provide one of the following at our sole
discretion: (1) an existing or new correction; and, (2) a
viable work around or plan for correction of the Material
Defect.
Knowledge Base. You shall have access to the RSA on-line
help RSA SecurCare Online knowledge base.

4.

Hardware Support Services.


a)

Material Defect. If a material defect is identified in the


hardware during the maintenance period covering the
Hardware, we shall use commercially reasonable efforts to
provide one of the following at our sole discretion: (1) an
electronic remedy; (2) spare part replacement; or, (3)
Advance Replacement of Hardware.

b)

Advance Replacement. Solely on the approval of a RSA


customer care representative and subject to the RSA Return
Material Authorization (RMA) procedures, we shall use
commercially reasonable efforts to Advance Replace a
defective hardware component. Advance Replacement shall
mean to ship a replacement hardware component to you
prior to the defective hardware component being returned to
us for repair. Any hardware shipped under the RMA
provisions shall have the same licensed capacity as the
original Products but may be an upgraded model of the
hardware.

Obligations of Customer.
a)

Cooperation. During the term of this SHMA, you agree to:


Notify us immediately upon discovery of any Material Defect
in the Product; Properly back-up the Product; Maintain an
electronic mail link-up with us via the Internet; Provide
access (electronic or physical) to your system containing the
Product at no cost if such is required to provide the Support
Services, including but not limited to, the necessary
computer time and related support services required by us;
and, Provide any other reasonable supporting data and
assistance to aid in the identification and correction of
Material Defects.

b)

Designated Contact. You shall designate a contact person


from your organization (which may be changed by notice to
us, the "Designated Contact") to be the sole contact
between you and us for the coordination and receipt of the
Support Services. The Designated Contact shall be
knowledgeable of the operation of your system containing
the Product and your use of the Product. The Designated
Contact shall be trained on the proper use of the Product.

c)

End-User License Agreement. During the term of this SHMA,


you will maintain in effect the End-User License Agreement
for each Software Product you have purchased. If the EndUser License Agreement is terminated for any reason, this
SHMA will terminate concurrently therewith.

d)

Intellectual Property Rights. We and you agree that


ownership and use of any and all Software Products and any
related confidential information, documentation or other
materials provided hereunder, including without limitation
any and all updates and upgrades to Software Products
subsequently provided to you, shall be governed by the EndUser License Agreement.

Fees, Term and Termination for Software and Hardware


Maintenance.
a)

Initial Term. The Initial Term of this Agreement, covering


the combined Software and hardware maintenance and
support, is twelve (12) months (or such longer period if
indicated and purchased via an Order Agreement) and shall

commence on the first day the Product is registered with


RSA, or thirty (30) days from the date of purchase,
whichever occurs first.
b)

c)

d)

5.

Renewal Term. Your current Maintenance Support shall


automatically renew in annual terms (Renewal Terms). The
fee for the Renewal Term shall be provided to you with no
less than thirty (30) days notice prior to the commencement
of the new term. You may discontinue Support Services in
Renewal Terms by providing written notice terminating this
SHMA prior to the effective date of the Renewal Term.
Hardware warranty expiration dates, for hardware purchased
prior to January 1, 2007, shall be the later of the date
originally granted by the initial hardware purchase from RSA
(or Network Intelligence) or the termination date of the then
current year of Software maintenance under this Agreement.
Reinstatement Fees for Lapsed Maintenance Support. If you
choose to allow this SHMA to lapse, you may at a later time
elect to reinstate this SHMA and receive the Support
Services in exchange for the applicable fees. Reinstatement
shall become effective upon payment of the following: (i)
the then current annual Maintenance Support Fee for the
Renewal Term, and (iii) the prorated SHMA Fee allocable to
the lapsed period from the effective date of termination to
the effective date of reinstatement of this SHMA.
Termination. In addition to any termination pursuant to the
provisions of clause (b) above, this SHMA may further be
terminated: by either party in the event the other party
materially breaches a provision of this SHMA and the
breaching party fails to cure such breach within thirty (30)
days after notice of such breach from the non-breaching
party; provided, however, that this SHMA may not be
terminated if such breach cannot be cured within such thirty
(30)-day period and the breaching party takes steps within
such thirty (30) day period to cure the breach and thereafter
cures such breach as soon as practicable.

Limited Warranty and Limitation of Liability.


a)

Standard of Care. We warrant that the Support Services will


be provided in a professional manner. b) No Other
Warranties. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THE EXPRESS WARRANTIES SET FORTH
HEREIN ARE THE ONLY WARRANTIES GIVEN BY RSA WITH
RESPECT TO THE SERVICES FURNISHED HEREUNDER. RSA
MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR
ARISING BY CUSTOM OR TRADE USAGE, AND
SPECIFICALLY
MAKES
NO
WARRANTY
OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. SAID EXPRESS WARRANTIES SHALL NOT BE
ENLARGED OR OTHERWISE AFFECTED BY RSAS
RENDERING OF TECHNICAL OR OTHER ADVICE OR
SERVICE IN CONNECTION WITH THE PRODUCT.

c)

Limitation of Liability. RSAS LIABILITY IN CONTRACT,


TORT, OR OTHERWISE ARISING OUT OF OR IN
CONNECTION WITH ANY SERVICES, PRODUCTS, OR ANY
OUTPUT OF ANY PRODUCTS OR ANY SALES OR LICENSE
AGREEMENT WITH YOU SHALL NOT EXCEED THE AMOUNT
PAID BY YOU TO RSA IN MAINTENANCE SUPPORT FEES
FOR THE PRIOR TWELVE (12) MONTH PERIOD. IN NO
EVENT SHALL RSA BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, TORT, OR CONSEQUENTIAL DAMAGES
(INCLUDING ANY DAMAGES RESULTING FROM LOSS OF
USE, LOSS OF DATA, LOSS OF PROFITS OR LOSS OF
BUSINESS) ARISING OUT OF OR IN CONNECTION WITH
THE PERFORMANCE OF THE PRODUCTS OR RSAS
PERFORMANCE OF SERVICES, EVEN IF RSA HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.

Force Majeure. In the event that either party is prevented from


performing any of its non-monetary obligations under this SHMA
due to any cause beyond its reasonable control, the affected
party's performance shall be excused and the time for
performance shall be extended for the period of delay due to
such occurrence.

7.

Governing Law and Jurisdiction. This SHMA shall be


construed, and the relations of the parties shall be determined, in
accordance with the laws of the Commonwealth of Massachusetts
in the United States, as such laws apply to contracts between
residents of Massachusetts. Neither the United Nations Treaty for
International Sale of Goods nor the Uniform Computer
Information Transactions Act (UCITA) shall govern this
Agreement. All disputes arising under this Agreement shall be
brought in the District Court of the Commonwealth of
Massachusetts in Middlesex County or the Federal District Court
of Eastern Massachusetts as permitted by law.

8.

Entire Agreement. This SHMA constitutes the entire agreement


between the parties regarding the subject hereof and supersedes
all prior or contemporaneous agreements, understandings, and
communications, whether written or oral. This SHMA may only be
amended by you with a written document signed by both parties.
The terms on any Order Agreement or similar document will have
no effect.

9.

Miscellaneous. You may not delegate any duties nor assign any
rights hereunder without our prior written consent and any such
attempted delegation or assignment shall be deemed void absent
consent from us. In the event that any provision contained herein
shall be held by a court of competent jurisdiction to be invalid,
illegal, or unenforceable in any respect, the validity, legality, and
enforceability of the remaining provisions contained herein shall
not in any way be affected or impaired thereby. The failure by
either party to enforce, or the waiver by either party of a breach
of any provision contained herein shall not constitute a waiver of
any other breach or of such provision.

Table of Contents

Table Of Contents
1. Introduction...................................................................................................................... 1-1
Site Deployment.......................................................................................................................................... 1-2

2. Single Appliance Site....................................................................................................... 2-1


Site Setup Tasks .......................................................................................................................................... 2-2
Configuration Wizard Planning Worksheet Single Appliance Site............................................................. 2-4
Name the Site ....................................................................................................................................... 2-4
IP Address ............................................................................................................................................ 2-5
Identify External Storage (NAS 3500)................................................................................................. 2-5
DNS Servers......................................................................................................................................... 2-6
Time ..................................................................................................................................................... 2-7
Network Time Protocol (NTP)...................................................................................................... 2-7
Local Site Time............................................................................................................................. 2-7
External IP Address.............................................................................................................................. 2-8

3. Multiple Appliance Site ................................................................................................... 3-1


Appliance Types.......................................................................................................................................... 3-2
Appliance Types in a NIC Domain ...................................................................................................... 3-3
Site Access in the NIC Domain............................................................................................................ 3-4
Hardware in a Multiple Appliance Site ....................................................................................................... 3-5
Site Setup Tasks .......................................................................................................................................... 3-6
Configuration Wizard Planning Worksheet Multiple Appliance Site ......................................................... 3-9
NIC Domain ......................................................................................................................................... 3-9
Site ....................................................................................................................................................... 3-9
Name the Site................................................................................................................................ 3-9
Identify Appliances In the Site........................................................................................................... 3-10
Identify External Storage (NAS 3500)............................................................................................... 3-10
DNS Servers....................................................................................................................................... 3-11
Time ................................................................................................................................................... 3-12
Network Time Protocol (NTP).................................................................................................... 3-12
Local Site Time .................................................................................................................................. 3-12
Site to Site Connection....................................................................................................................... 3-13
Data Server (D-SRV) External IP Address ........................................................................................ 3-13

4. Multiple Appliance Site with Enhanced Availability ...................................................... 4-1


5. Remote Collector Site ...................................................................................................... 5-1
Site Setup Tasks .......................................................................................................................................... 5-2
Configure the FTP Server on the D-SRV............................................................................................. 5-4
Verify the RC Configuration................................................................................................................ 5-5
Configure the Data Forwarding Task................................................................................................... 5-6
Test the Configuration.......................................................................................................................... 5-7
Configuration Wizard Planning Worksheet Remote Collector Site ............................................................ 5-8
Name the Site ....................................................................................................................................... 5-8
Identify Appliance................................................................................................................................ 5-9
DNS Servers....................................................................................................................................... 5-10
Time ................................................................................................................................................... 5-11
Network Time Protocol (NTP).................................................................................................... 5-11
Local Site Time........................................................................................................................... 5-11
Site to Site Connection....................................................................................................................... 5-12
Data Server (D-SRV) External IP Address ........................................................................................ 5-12

RSA enVision Getting Started Guide

vii

Table of Contents

6. Next Steps ........................................................................................................................ 6-1


Set Up enVision........................................................................................................................................... 6-1
Log In to enVision....................................................................................................................................... 6-3
Minimum Local Access Requirements................................................................................................. 6-4
Log Out of enVision.................................................................................................................................... 6-5

Appendix A. Hardware Specifications and Requirements ................................................... A-1


Hardware Location ..................................................................................................................................... A-1
RSA enVision Appliance ........................................................................................................................... A-2
Appliance Layout ................................................................................................................................ A-2
Front Panel ................................................................................................................................... A-2

Hard-Drive Indicator Codes.................................................................................. A-4


Back Panel.................................................................................................................................... A-6

Power Indicators ................................................................................................... A-7


ES Appliance Model Specifications.................................................................................................... A-8
LS Appliance Model Specifications.................................................................................................... A-9
ES and LS Series RSA enVision Appliance Specifications .............................................................. A-10
ES Storage Array...................................................................................................................................... A-12
LS Storage Array............................................................................................................................... A-13
EMC Celerra N352 .................................................................................................................... A-13
EMC Celerra NS22 .................................................................................................................... A-14
Network Switch................................................................................................................................. A-15
Rack................................................................................................................................................... A-16
Multiple Appliance Site - Cabling Examples .................................................................................... A-17
Safety and Regulatory Statements..................................................................................................... A-19

Appendix B. Connect to the Appliance Using a Keyboard, Monitor, and Mouse (KVM) ...B-1
Front Panel ..................................................................................................................................................B-2
Back Panel...................................................................................................................................................B-3

Appendix C. Dell Remote Access Controller Utility (DRAC)..............................................C-1


Ports Used by enVision for DRAC (Dell Remote Access Control) Utility .................................................C-1
Set Up the Remote Access Controller (Utility) ...........................................................................................C-2
Access the Appliance from a Remote Location...........................................................................................C-4

Appendix D. Changing Private enVision Network IP Addresses......................................... D-1


Rename IPaddress for Each Appliance before Setting Up Your Site ......................................................... D-2
Change IPaddresses in enVision Configuration Wizard to Match Renamed Appliance Addresses........... D-3

Appendix E. Customer-Provided Storage..............................................................................E-1


EMC Celerra Storage ...........................................................................................................................E-2
NAS 3500 Requirements......................................................................................................................E-2
Network Configuration.........................................................................................................................E-3
NAS 3500 Configuration......................................................................................................................E-4
CIFS Server...................................................................................................................................E-4
Local Users ...................................................................................................................................E-4
File Systems/CIFS Shares Combinations......................................................................................E-5
enVision 3.7.x and EA .........................................................................................................................E-6
NetApp FAS Series ...........................................................................................................................E-7
CIFS shares and Directory Structure.............................................................................................E-8
Hardware Requirements................................................................................................................E-8
Setup Requirements ......................................................................................................................E-9
Connecting RSA enVision Appliances to the NetApp FAS........................................................E-10
NetApp CIFS File Storage Authentication..................................................................................E-12

viii

RSA enVision Getting Started Guide

Table of Contents

Local User Authentication Method using Existing enVision Users ....................E-12


NetApp Multistore Authentication Method .........................................................E-12
Authentication of the NetApp FAS to the enVision Appliance through Adding the
NetApp FAS to the enVision Windows Domain.................................................E-13
NetApp CIFS Configuration .......................................................................................................E-15

RSA enVision Getting Started Guide

ix

Preface

Preface
This guide contains information on configuring your RSA enVision site.

Audience
The Getting Started Guide is for system administrators who need to configure an enVision site.

Documentation Set
The enVision documentation set consists of the following:
Documentation

Description

Getting Started

Instructions on configuring your enVision site.

Migration Guide

Instructions on migrating your data from a previous version of


enVision to the current version. (not available for beta release)

Online Help

Comprehensive online guide to setting up enVision processing


options and using enVision analysis tools.

Go to https://knowledge.rsasecurity.com and log into RSA SecurCare Online to download all product
documentation.

Conventions
This guide uses the following conventions:
Item

Formatting

Literal values (values that the user


must type)

Bold font.

Fields, buttons, menu items, and so


forth

Bold font. (Note: Screen names are not bold.)

Keys (on the keyboard)

Example: Type New Report.

Example: Type New Report in the Description field on the Report


Setup window.
Bold font.
Example: Press Enter.

RSA enVision Getting Started Guide

xi

Preface

Contact RSA
Contact RSA at:
200 Lowder Brook Drive
Suite 2000
Westwood, MA 02090
U.S.A.
Telephone: 781.375.9000
Fax: 781.375.9100
World Wide Web: http://www.rsa.com/node.aspx?id=3170

Sales
You can purchase enVision directly from our dedicated team of sales professionals or through our
North American and international resellers. Call us at 781.375.9000 or send us an email at nicsales@rsa.com.

Technical Support
Technical support is available during business hours via telephone at 800.995.5095 (Option #4 from
the menu).
You can also send email to the support team at nic-support@rsa.com.
Go to https://knowledge.rsasecurity.com and log into RSA SecurCare Online to:

review the Support Knowledge Base for troubleshooting, tips, FAQs, and so forth.

download all product documentation.

Revision Tracker

xii

Revision
Number

Date

Revision

12/13/07

Made several changes to the appendices for EMC Celerra NS22 hardware
offering. Changed every NAS instance to NAS 3500.

RSA enVision Getting Started Guide

1. Introduction

1. Introduction
RSA enVision is a feature-rich compliance and security application. It allows you to automatically
capture and analyze log information from your network, security, application, operating and storage
environments. enVision's LogSmart Internet Protocol Database (IPDB) provides the only
architecture proven to automatically collect and protect all the data, from any network device, without
filtering or agents. It gives you a true picture of how your network is being used, and by whom. It
independently monitors your network to verify security policies, to generate alerts for possible
compliance breaches, and to analyze and report on network performance.
enVision is tightly coupled with its underlying appliance operating system and hardware, and together
they comprise a highly scalable platform that provides guaranteed levels of performance, plus the
ability to grow over time.
enVision is made up of three components:

Application - supports interactive users and runs the suite of analysis tools.

Collector - captures incoming events.

Database - manages access and retrieval of captured events.

RSA enVision Getting Started Guide

1-1

1. Introduction

Site Deployment
enVision is deployed on a site basis. The enVision components are deployed based on the type of site
you have. There are two types of sites:

Single appliance site.


The ES series appliances are designed to operate in a stand-alone, non-distributed mode. They
have all three enVision components - Application, Collector, and Database - installed on one
appliance. The single appliance is a site. Some single appliance sites have an external storage
system.
See Chapter 2, Single Appliance Site, for information on a single appliance site.

Multiple appliance site.


The LS series appliances are designed to operate in a distributed installation. Each enVision
component - Application, Collector, and Database - is on its own appliance. The appliances
together form a site. Distributed multiple appliance sites allow multiple installations of any of
the three appliance types to be deployed in order to manage the variety of network
infrastructures found in production environments. All multiple appliance sites have external
storage systems.
See Chapter 3, Multiple Appliance Site, for information on a multiple appliance site.
Multiple appliance sites, can host a Remote Collector (RC) site. See Chapter 4, Remote
Collector Site, for information on associating a Remote Collector site with a multiple
appliance site.

enVision version 3.5.0 allows you to run version 3.3.6 and 3.5.0 of enVision within a multi-site
deployment, where versions differ across sites in a NIC Domain but the same version runs on all
systems within a site.
Please do not make any updates to your Microsoft Windows environment (e.g., change the
name of LAN interface, add IP addresses) prior to installing enVision.

1-2

RSA enVision Getting Started Guide

2. Single Appliance Site

2. Single Appliance Site


The ES series appliances are designed to operate in a stand-alone, non-distributed mode. The ES
appliances have all three enVision components - Application, Collector, and Database - installed on
one appliance. The single appliance is a site.
There are two enVision appliance series used for single appliance sites:

ES Series with local storage - designed for the unique requirements of the small/medium
sized business, up to enterprise-wide installations. The ES series achieves the industry's
lowest total cost of ownership (TCO) for organizations that need to manage up to 2,500
sustained events per second from up to 256 source devices without sacrificing any of the realtime or historical analysis.

ES Series with external storage - designed for the enterprise, where fleets of devices are
often deployed to enforce, monitor, and manage security. The ES series with external storage
has been architected to handle over 7,500 sustained events per second (EPS) from up to 1,250
source devices while supporting up to 16 simultaneous online users and still have plenty of
horsepower to spare for real-time and historical event research and analysis. This translates
into over 640 million events per day.

There are different models within each of these types. The appliance model you use depends on your
needs.
See Appendix A, Hardware Specifications and Requirements, for information on the appliances and the
external storage.

RSA enVision Getting Started Guide

2-1

2. Single Appliance Site

Site Setup Tasks


Here are the configuration tasks for a single appliance site (see Appendix C, Remote Access Controller
Utility, if you want to configure enVision on your appliance from a remote location).
Task

Activity

Complete the enVision Configuration Wizard Planning Worksheet - Single Appliance


Site in this chapter.

Select a hardware setup location that meets the requirements for the current installation and
for future growth. See Appendix A, Hardware Specifications and Requirements, for
location requirements.
See the appliance documentation for information on installing the appliance.
If your site has external storage, see the storage system documentation for information on
installing the storage system.

2-2

Connect each ES appliance in the site to the LAN.

If your ES appliance has external storage, connect the storage system to the ES appliance.

Connect the power cords, each using a different power circuit (this provides increased
reliability and availability).

RSA enVision Getting Started Guide

2. Single Appliance Site

Task

Activity

Power on the storage system, if applicable. Wait 5 minutes prior to powering on the
servers.

Power on the ES appliance.

Connect to the appliance using a KVM switch. (You can also connect remotely using
DRAC instead of using a local KVM. See Appendix C, Dell Remote Access Controller
(DRAC) Utility, for instructions.)
The Configuration Wizard starts automatically.

Complete the enVision Configuration Wizard as follows:


a.

Complete each window in the wizard.


You can click Back to scroll back through the windows in the wizard to review or
change information.
You can click Cancel to cancel the configuration process. If you click Cancel at
any time while using the wizard, you must restart the wizard to configure your
site. To restart the wizard, double-click the lsconfiguration.exe file in the
c:\windows\installations directory.

b.

Prior to completing the configuration process, the wizard displays the Review
Page window. Verify everything is correct on the Review Page. Click Finish. (If
the Review page is not correct, click Cancel and check your hardware setup.)

c.

As the last step in the configuration process, the wizard displays the enVision
Configuration Wizard Log window. The log shows the steps the system is
performing to configure the site. The system restarts several times while
completing the setup.
The setup process takes approximately 30 minutes to complete.
The appliance restarts automatically when the site configuration process is
complete.

After the site configuration is complete, you must set up the processing options in enVision. See
Chapter 6, Next Steps, for more information.
You cannot change any of the site configuration options after the wizard is finished.
Complete the enVision Configuration Wizard Planning Worksheet - Single Appliance
Site in this chapter prior to starting the wizard.

RSA enVision Getting Started Guide

2-3

2. Single Appliance Site

Configuration Wizard Planning Worksheet


Single Appliance Site
Name the Site
Site Name

A valid site name is a unique 2 to 11 alphanumeric character string.


The site name cannot be the same as any other enVision site name, nor can it be the same as any
existing Windows domain name, or NetBIOS name for a Windows domain. (The NetBIOS name for a
Windows domain is the name preceding the dot). For example if your Windows domain name is
MyDomainName.com, then the NetBIOS name for this Windows domain would be
MyDomainName; it would then be wrong to install an enVision site with the name MyDomainName.
Selecting the site name is extremely important. Once you name the site you cannot change the name.
The site name is used in the following names:

2-4

Node name for the appliance. For example, for an ES series appliance site, if your site name
is Seattle, the ES appliance node name is Seattle-ES.

NIC Windows domain name created for your site. The site name also becomes the name of
the Windows domain created for your site, sitename.nic. For example, if your site name is
Seattle, the Windows domain for the site is Seattle.nic.

RSA enVision Getting Started Guide

2. Single Appliance Site

IP Address
There are default addresses for the appliance:

LAN IP address - used to access the appliance on the LAN.

Subnet mask used to determine to which subnet an IP address belongs.

Gateway address identifies the computer that routes the traffic to the outside network.

You can override the default values during configuration; if you will override the default values, write
the new values in the table.
Default
LAN IP Address

192.168.1.155

Subnet Mask

255.255.255.0

Gateway Address

192.168.1.1

Override Value

Identify External Storage (NAS 3500)


If your ES series appliance has external storage, the wizard recognizes this and prompts you to enter
the IP address of the NAS 3500 external storage device. If you will override the default IP address
value shown below, write the new value in the table.

NAS 3500 IP Address

10.203.2.101

RSA enVision Getting Started Guide

2-5

2. Single Appliance Site

DNS Servers
Identify the primary and secondary DNS servers on your network, and options for the servers.
enVision uses the DNS servers to resolve IP addresses found in events for reporting and alerting.
DNS Server

IP Address

Primary
Secondary

Identify processing options for the DNS Servers.

2-6

Field

Description

Option

Do Not Use Recursion

Select this check box to indicate that the


DNS server uses forwarders exclusively
to resolve queries on behalf of its DNS
clients. If the process using forwarders for
resolution fails to resolve a query, a
failure message is returned.

Do not Use Recursion

Forwarding Timeout

Type the number of seconds that the DNS


server continues to attempt to contact and
use a listed forwarder. When the timeout
expires, DNS moves to the next forwarder
on the list and repeats the process. The
default value is 5.

_____ seconds

RSA enVision Getting Started Guide

2. Single Appliance Site

Time
Network Time Protocol (NTP)
Identify a server to which enVision will synchronize its time.
Known NTP time servers, such as atomic clocks, are outside your network and may be a
security issue. RSA Security Inc. assumes no risk to your network if you choose to use a
known NTP server.
Note: The enVision Configuration Wizard allows you to use the Windows Date and Time Properties
window to update your date and time directly from the wizard.
Select

NTP Servers

ntp2.usno.navy.mil

tock.usno.navy.mil

tick.usno.navy.mil

navobs1.oar.net

ntp0.mcs.anl.gov

navobs1.wustl.edu

tick.usnogps.navy.mil

tock.usnogps.navy.mil

tick.ucla.edu

bigben.cac.washington.edu

ntp.alaska.edu

tick.mhpcc.hpc.mil

Local Site Time


Identify the time zone in which your site is located.

Time Zone

(While running the configuration wizard, you must confirm the current date and time in your selected
time zone.)

RSA enVision Getting Started Guide

2-7

2. Single Appliance Site

External IP Address
Indicate whether this site uses an external address.

This site uses an external IP address and port number.

Data Server LAN IP Address


(internal IP address)
Data Server LAN Port Number
(internal port number)
Data Server External IP Address
Data Server External Port Number

2-8

RSA enVision Getting Started Guide

3. Multiple Appliance Site

3. Multiple Appliance Site


The LS series appliances are designed to operate in a distributed installation. Each enVision
component - Application, Collector, and Database - is on its own appliance. The appliances together
form a site. Distributed multiple appliance sites allow multiple installations of any of the three
appliance types to be deployed in order to manage the variety of network infrastructures found in
production environments. All multiple appliance sites use external storage systems.
See Appendix A, Hardware Specifications and Requirements, for information on the appliances and
the external storage.

RSA enVision Getting Started Guide

3-1

3. Multiple Appliance Site

Appliance Types
Here are the appliance types used in a multiple appliance site:
Component

Appliance
Type

Description

Each site has...

Database server

D-SRV

Manages access and retrieval


of captured events.

Application server

A-SRV1

Supports interactive users.

Up to 3

A-SRV2

Runs the suite of analysis


tools.

You may want multiple A-SRVs


so that you can separate the
alerting processes from the
reporting processes.

A-SRV3

Note: If you have 3


A-SRVs, you can only have up to
2 LCs.
Collector (Local
Collector)

LC1
LC2

Captures incoming events


locally.

LC3

Up to 3
(Minimally each site has 1 LC.)
Note: If you have 3 LCs, you can
only have up to 2 A-SRVs.

Each site can optionally host up to 16 Remote Collector (RC) server appliances; each RC is
considered a site. RCs capture incoming events remotely. Remote collectors have store-and-forward
technology that allows user-selectable critical events to be processed in real-time, while non-critical
events are compressed, encrypted, and locally cached until they can be forwarded to the master
enVision site (by the NIC Forwarder Service) for historical analysis as available WAN bandwidth
allows. (The Administrator sets up the remote collector's Forwarder parameters on the Modify
Collector Service window in enVision.) See Chapter 4, Remote Collector Site, for information on
configuring RCs.
Note: The total events per second (EPS) for all Collectors per site (per D-SRV) cannot exceed 30,000
EPS.
Here is an example of a multiple appliance site:

3-2

RSA enVision Getting Started Guide

3. Multiple Appliance Site

Appliance Types in a NIC Domain


A group of multiple appliance sites is referred to as a NIC Domain. You can deploy up to ten D-SRVs
in a NIC domain.
The NIC domain is set up in a specific topology with one site acting as the master site. Data flow and
configuration information are based on your NIC domain topology.
You set up the NIC domain during installation, using the enVision Configuration Wizard.
In the following example, the NIC domain consists of six sites:

Site 1 acts as the master site.

Sites 3 and 4 are remote sites associated with Site 2.

Site 6 is a remote site associated with Site 5.

Currently on a multi site and multi version installation, the master site must be 3.5 while the slave
sites can be on 3.3.6 or 3.5.

RSA enVision Getting Started Guide

3-3

3. Multiple Appliance Site

Site Access in the NIC Domain


You can access and maintain data globally across all sites in the NIC Domain.
The exceptions are these site-specific items that only have meaning to the site where they were
configured:

3-4

Directories.

Module/tool settings that you set for:

System Performance tool - display options.

Query tool - process options and storage directory for saved queries.

Reports module - storage directory and format for saved report results.

Executive Dashboard - item settings. (Note: Permissions for the items are set
globally.)

Custom reports that you added.

Scheduled reports (can only be scheduled to run on the site where they were configured).

Custom queries that you added.

RSA enVision Getting Started Guide

3. Multiple Appliance Site

Hardware in a Multiple Appliance Site


Each multiple appliance site is comprised of the following hardware items:

RSA enVision appliances.

Storage system.

Network switch.

Appliance rack.

See Appendix A, Hardware Specifications and Requirements, for information on the hardware items.

RSA enVision Getting Started Guide

3-5

3. Multiple Appliance Site

Site Setup Tasks


Here are the configuration tasks for a multiple appliance site.
Task

Activity

Complete the Configuration Wizard Planning Worksheet - Multiple Appliance Site in this
chapter.

Select a hardware setup location that meets the requirements for the current installation and for future
growth. See Appendix A, enVision Hardware Specifications and Requirements, for location
requirements.

Configure the storage system. Note the IP address for the storage device in the Identify External
Storage (NAS 3500) section of the Configuration Wizard Planning Worksheet - Multiple
Appliance Site in this chapter.

Connect each LS appliance in the site to the LAN.

Please ignore any warning messages you may receive about IP conflicts when you are
making the physical connections to the LAN.

3-6

Connect each of the rack power cords to a different power circuit (this provides increased reliability
and availability).

Power up the storage system (refer to the storage system documentation for instructions on how to
power it up). Wait 5 minutes prior to powering on the servers.

Power on the network switch and LS appliances.

RSA enVision Getting Started Guide

3. Multiple Appliance Site

Task
8

Activity
The LS Typing Wizard starts automatically on the appliances. Assign the LS appliance type to each
appliance in the site, as follows:
a.

Connect to the appliance.

b.

Select the LS check box.

c.

Select the LS type for the appliance. The options are:


AS1 (Application Server)
AS2 (Application Server)
AS3 (Application Server)
DS1 (Database Server)
RC (Remote Collector)
LC1 (Local Collector)
LC2 (Local Collector)
LC3 (Local Collector)

c.

Click Next.

d.

The wizard displays the Review Page window. Verify that the information is correct. Click
Finish. If the Review page is not correct, click Cancel.
If you click Cancel at any time while using the wizard, you must restart the wizard to type
the appliance. To restart the wizard, double-click the lsconfigurationwizard.exe file in the
c:\windows\installations directory.

e.

Apply the appropriate labels for the appliance type to the front and back of the appliance to
identify it.

Repeat steps a - e for each appliance in your site.


9

Connect to the D-SRV appliance using a KVM switch. (You can also connect remotely using DRAC
instead of using a local KVM. See Appendix C, Dell Remote Access Controller (DRAC) Utility, for
instructions.)
The enVision Configuration Wizard starts automatically.

10

Complete the enVision Configuration Wizard as follows:


a.

Complete each window in the wizard.


You can click Back to scroll back through the windows in the wizard to review or change
information.
You can click Cancel to cancel the configuration process. If you click Cancel at any time
while using the wizard, you must restart the wizard to configure your site. To restart the
wizard, double-click the lsconfigurationwizard.exe file in the c:\windows\installations
directory.

b.

Prior to completing the configuration process, the wizard displays the Review Page
window. Verify everything is correct on the Review Page. Click Finish. (If the Review
page is not correct, click Cancel and check your hardware setup.)

c.

As the last step in the configuration process, the wizard displays the enVision Configuration
Wizard Log window. The log shows the steps the system is performing to configure the
site. The system restarts several times while completing the setup.
The setup process takes approximately 30 minutes to complete.
The appliances restart automatically when the site configuration process is complete.

RSA enVision Getting Started Guide

3-7

3. Multiple Appliance Site

Task
11

Activity
Install and start the NIC App Server service:

a.

Make sure that you have completed the enVision 3.5.0 installation.

b.

Run the appserver_install.bat batch script in the nic\3500\servername\bin\ folder


providing the external LAN IP address of A-SRV machine as an input parameter to the batch
script. For example:

E:\nic\3500\servername\bin\ appserver_install.bat a-srv-ip_address


This batch program installs and starts the NIC App Server windows service on your A-SRV
and adds it to the list of services in the manage Services window in enVision.
There can be only on instance of the NIC App Server running in a given enVision domain.
Even if you have only one A-SRV, you must run the appserver_install.bat batch

program to install and start the NIC App Server service.


Next Steps: If there is a Remote Collector (RC) associated with this site, go to Chapter 5, Remote
Collector Site, for information on configuring the remote site.
If you have a multiple site domain, repeat the tasks in this chapter to configure the remaining sites.
After the site configuration is complete, you must set up the processing options in enVision. See
Chapter 6, Next Steps, for more information.
You cannot change any of the site configuration options after the wizard is finished.
Complete the enVision Configuration Wizard Planning Worksheet - Multiple
Appliance Site in this chapter prior to starting the wizard.

3-8

RSA enVision Getting Started Guide

3. Multiple Appliance Site

Configuration Wizard Planning Worksheet


Multiple Appliance Site
The worksheet consists of two sections:

NIC Domain. Complete this section for your NIC domain.

Site. Complete this section for each site in your NIC Domain. (Make a copy of the worksheet,
so that you can complete a worksheet for each site.) If you are configuring a remote collector
for a multiple appliance site, see Chapter 5, Remote Collector Site.

NIC Domain
Draw a topology diagram of your NIC Domain. Label the Master Site of the NIC Domain. Label each
site with a site name to identify it for additional planning purposes.

Site
Complete this section of the worksheet for each site in the NIC Domain.

Name the Site


Site Name

A valid site name is a unique 2 to 11 alphanumeric character string.


The site name cannot be the same as any other enVision site name, nor can it be the same as any
existing Windows domain name, or NetBIOS name for a Windows domain. (The NetBIOS name for a
Windows domain is the name preceding the dot). For example if your Windows domain name is
MyDomainName.com, then the NetBIOS name for this Windows domain would be
MyDomainName; it would then be wrong to install an enVision site with the name MyDomainName.
Selecting the site name is extremely important. Once you name the site you cannot change the name.
The site name is used in the following names:

Node name for each of the appliances in the site. For example, if your site name is Boston,
the Database server appliance node name is Boston-DS1.

NIC Windows domain name created for your site. The site name also becomes the name of
the Windows domain created for your site, sitename.nic. For example, if your site name is
Boston, the Windows domain for the site is Boston.nic.

RSA enVision Getting Started Guide

3-9

3. Multiple Appliance Site

Identify Appliances In the Site


There are default addresses for each appliance in the site:

LAN IP address - used to access the appliance on the LAN.

Subnet mask - used to determine to which subnet an IP address belongs.

Gateway address - identifies the computer that routes the traffic to the outside network.

Select each appliance type in your site. If you will override the default values, write the new values in
the table.
Select

Appliance
Type

IP Address

Subnet Mask

Gateway Address

A-SRV1

192.168.1.155

255.255.255.0

192.168.1.1

A-SRV2

192.168.1.155

255.255.255.0

192.168.1.1

A-SRV3

192.168.1.155

255.255.255.0

192.168.1.1

D-SRV

192.168.1.155

255.255.255.0

192.168.1.1

LC1

192.168.1.155

255.255.255.0

192.168.1.1

LC2

192.168.1.155

255.255.255.0

192.168.1.1

LC3

192.168.1.155

255.255.255.0

192.168.1.1

If you have remote collectors associate with this site, complete the Configuration Wizard Planning
Worksheet Remote Collector Site in Chapter 5, Remote Collector Site.

Identify External Storage (NAS 3500)


If you will override the default IP address value shown below, write the new value in the table.

NAS 3500 IP Address

3-10

10.203.2.101

RSA enVision Getting Started Guide

3. Multiple Appliance Site

DNS Servers
Identify the primary and secondary DNS servers on your network, and options for the servers.
enVision uses the DNS servers to resolve IP addresses found in events for reporting and alerting.
DNS Server

IP Address

Primary
Secondary

Identify processing options for the DNS Servers.


Field

Description

Option

Do Not Use Recursion

Select this check box to indicate that the


DNS server uses forwarders exclusively
to resolve queries on behalf of its DNS
clients. If the process using forwarders for
resolution fails to resolve a query, a
failure message is returned.

Do not Use Recursion

Forwarding Timeout

Type the number of seconds that the DNS


server continues to attempt to contact and
use a listed forwarder. When the timeout
expires, DNS moves to the next forwarder
on the list and repeats the process. The
default value is 5.

_____ seconds

RSA enVision Getting Started Guide

3-11

3. Multiple Appliance Site

Time
Network Time Protocol (NTP)
Identify a server to which enVision will synchronize its time.
Known NTP time servers, such as atomic clocks, are outside your network and may be a
security issue. RSA Security Inc. assumes no risk to your network if you choose to use a
known NTP server.
Note: The enVision Configuration Wizard allows you to use the Windows Date and Time Properties
window to update your date and time directly from the wizard.
Select

NTP Servers

ntp2.usno.navy.mil

tock.usno.navy.mil

tick.usno.navy.mil

navobs1.oar.net

ntp0.mcs.anl.gov

navobs1.wustl.edu

tick.usnogps.navy.mil

tock.usnogps.navy.mil

tick.ucla.edu

bigben.cac.washington.edu

ntp.alaska.edu

tick.mhpcc.hpc.mil

Local Site Time


Identify the time zone in which your site is located.

Time Zone

(While running the configuration wizard, you must confirm the current date and time in your selected
time zone.)

3-12

RSA enVision Getting Started Guide

3. Multiple Appliance Site

Site to Site Connection


If this site is not the master site in the NIC Domain, identify the master site the site to which this site
is connected.

This site is connected to another site in the NIC Domain.

Master Site Data Server (D-SRV) IP Address


(external IP address)
Master Site Name

Data Server (D-SRV) External IP Address


Indicate whether this sites database server (D-SRV) requires an external address and port number.

This sites data server (D-SRV) uses an external IP address and port number.

Data Server LAN IP Address


(internal IP address)
Data Server LAN Port Number
(internal port number)
Data Server External IP Address

Data Server External Port Number

RSA enVision Getting Started Guide

3-13

4. Multiple Appliance Site with Enhanced Availability

4. Multiple Appliance Site with Enhanced


Availability
The LS series appliances are designed to operate in a distributed installation. Each enVision
component - Application, Collector, and Database - is on its own appliance. The appliances together
form a site. Distributed multiple appliance sites allow multiple installations of any of the three
appliance types to be deployed to manage the variety of network infrastructures found in production
environments. All multiple appliance sites use external storage systems.
Optionally, you can set up enhanced availability for the Local Collectors (LC). This allows you to
define up to six CAs (Cluster Appliances) for a site to perform the LC roles.
The implementation of the enhanced availability feature for the Local Collectors is a Professional
Service package. You can arrange for a Professional Service package by contacting RSA at
781-375-9000.

RSA enVision Getting Started Guide

4-1

5. Remote Collector Site

5. Remote Collector Site


Each multiple appliance site can optionally host up to 16 Remote Collector (RC) server appliances;
each RC is considered a site. RCs capture incoming events remotely. Remote collectors have storeand-forward technology that allows user-selectable critical events to be processed in real-time, while
non-critical events are compressed, encrypted, and locally cached until they can be forwarded to the
master site (by the NIC Forwarder Service) for historical analysis as available WAN bandwidth allows.
(The Administrator sets up the remote collector's Forwarder parameters on the Modify Collector
Service window in enVision.)
The RCs use the LS series appliances. See Appendix ,A. Hardware Specifications and Requirements,
for the specifications for the LS series appliances.
Note: The total events per second (EPS) for all Collectors per site (per D-SRV) cannot exceed 30,000
EPS.
Before you configure the RC, make sure that the site with which the RC is associated is
configured and up and running.

RSA enVision Getting Started Guide

5-1

5. Remote Collector Site

Site Setup Tasks


Here are the configuration tasks to configure an RC site (associated with a multiple appliance site).
Task

Activity

Complete the Configuration Wizard Planning Worksheet - Multiple Appliance Site in this
chapter.

Select a hardware setup location that meets the requirements for the current installation and for future
growth. See Appendix A, enVision Hardware Specifications and Requirements, for location
requirements.

Connect the RC appliance to the LAN.

Connect the rack power cords to different power circuits (this provides increased reliability and
availability).

Power on the network switch and RC appliance.

Connect to the RC appliance using a KVM switch.


The enVision Configuration Wizard starts automatically.

Complete the enVision Configuration Wizard as follows:


a.

Complete each window in the wizard.


You can click Back to scroll back through the windows in the wizard to review or change
information.
You can click Cancel to cancel the configuration process. If you click Cancel at any time
while using the wizard, you must restart the wizard to configure your site. To restart the
wizard, double-click the lsconfigurationwizard.exe file in the c:\windows\installations
directory.

b.

Prior to completing the configuration process, the wizard displays the Review Page
window. Verify everything is correct on the Review Page. Click Finish. (If the Review
page is not correct, click Cancel and check your hardware setup.)

c.

As the last step in the configuration process, the wizard displays the enVision Configuration
Wizard Log window. The log shows the steps the system is performing to configure the
site. The system restarts several times while completing the setup.
The setup process takes approximately 30 minutes to complete.
The appliance restarts automatically when the site configuration process is complete.

5-2

RSA enVision Getting Started Guide

5. Remote Collector Site

Task

Activity

Configure the FTP server on the host sites D-SRV. See the Configure the FTP Server on the D-SRV
section later in this chapter for complete instructions.

Verify the RC configuration on the host sites A-SRV. See the Verify the RC Configuration section
later in this chapter for complete instructions.

10

Configure the data forwarding scheduled task on the host sites A-SRV. See the Configure the Data
Forwarding Task section later in this chapter for complete instructions.

11

Test the configuration. See the Test the Configuration section later in this chapter for complete
instructions.

You cannot change any of the site configuration options after the wizard is finished.
Complete the enVision Configuration Wizard Planning Worksheet Remote
Collector Site in this chapter prior to starting the wizard.

RSA enVision Getting Started Guide

5-3

5. Remote Collector Site

(This Task Only Applies If a Remote Collector Site Is Running v3.3.6


Forwarding to a v3.5.0 D-SRV)
Configure the FTP Server on the D-SRV
You must configure the FTP server on the host sites D-SRV.
To configure the FTP Server on the host sites D-SRV:
1.

Connect to the D-SRV of the site associated with the remote collector.

2.

Click the Windows Start menu and select ProgramstAdministrative ToolstServices.


The system displays the Services dialog box.

3.

a.

Right-click on IIS Admin Service and select Properties.

b.

Change the Startup type to Automatic.

c.

Select Start, if it is not already started and click OK.

Click the Windows Start menu and select StarttProgramstAdministrative


ToolstInternet Services Manager.
The system displays the Internet Information Services dialog box.

4.

a.

Double-click on the system name (for example, Foxboro-DS1).

b.

In the left menu frame, drill down until Default FTP Site is located, right-click on
Default FTP Site and from the menu, select Properties.

c.

Click Security Accounts tab and review the Anonymous Connections check boxes:

Allow Anonymous Connections can be either checked or not checked.

Allow Only Anonymous Connections must not be checked.

d.

Click Home Directory tab and make sure the Write check box is selected.

e.

Click OK.

f.

Click Apply.

g.

Click OK.

Right-click on Default FTP Site.


a.

From the menu, select Start.


For the first forward, the FTP Site needs to be started manually. At the end of the
forwarding the process will Stop the FTP Service and then start it again at the beginning
of each subsequent forward.

b.
5.

Close the Internet Services Manager dialog box.

Click the Windows Start menu and select ProgramstAdministrative ToolstServices.


The system displays the Services dialog box.

5-4

a.

Right-click on FTP Publishing Service and select Properties.

b.

Change the Startup type to Automatic.

c.

Select Start, if it is not already started, and click OK.

RSA enVision Getting Started Guide

5. Remote Collector Site

Verify the RC Configuration


To verify the RC configuration on the host site's A-SRV:
1.

Log in to enVision on the application server (A-SRV) of the host site.

2.

Make sure that the RC is listed as a site:


a.

Click OverviewtSystem ConfigurationtServicestSet Up Site Communication.


enVision displays the Set Up Site Communication window.

b.

Make sure that the RC is listed as a site and the information displayed is correct.

RSA enVision Getting Started Guide

5-5

5. Remote Collector Site

Configure the Data Forwarding Task


To schedule the data forwarding task for the RC on the host site's A-SRV:
1.

Complete the following steps to log in to envVision on the application server (A-SRV) of the
host site:
a.

Start your web browser.

b.

Type http://address:8080 in the Address field, where address is the machine name or IP
address of the A-SRV and 8080 is the port through which you access enVision.
For example, http://sunshine:8080 or http://10.10.30.140:8080.

c.

Press Enter.
The system displays the Log In window.

d.
2.

Type your password and click Log In.

Click OverviewtSystem ConfigurationtServicestScheduler ServicetSchedule Task.


enVision displays the Schedule Task window.

3.

Select the remote collector from the Site drop-down list.


enVision displays: NIC Forwarding (the data forwarding task).
By default, the data forwarding task runs every hour.

4.

To specify when the data forwarding task is performed and how often, click Set Recurrence.
enVision displays the Set Recurrence window.

5.

Complete the window and click Apply.


enVision displays the Schedule Task window.

6.

Click Schedule.
enVision displays the task on the Manage Scheduled Tasks window.

5-6

7.

Click Apply.

8.

If the NIC Scheduler Service is not running, start the NIC Scheduler Service.

RSA enVision Getting Started Guide

5. Remote Collector Site

Test the Configuration


To test the configuration:
1.

After the Data Forwarding task runs, from the A-SRV analyze the devices collected on the
RC site.

2.

Run a report (for example, Bandwidth Usage by Address) to analyze the devices collected.
When you select the time range of the report, the forwarded data is four hours old by
default (and at a minimum, 1 hour old).

3.

Make sure that data was returned for your device(s).

RSA enVision Getting Started Guide

5-7

5. Remote Collector Site

Configuration Wizard Planning Worksheet


Remote Collector Site
Name the Site
Site Name

A valid site name is a unique 2 to 11 alphanumeric character string.


The site name cannot be the same as any other enVision site name, nor can it be the same as any
existing Windows domain name, or NetBIOS name for a Windows domain. (The NetBIOS name for a
Windows domain is the name preceding the dot). For example if your Windows domain name is
MyDomainName.com, then the NetBIOS name for this Windows domain would be
MyDomainName; it would then be wrong to install an enVision site with the name MyDomainName.
Selecting the site name is extremely important. Once you name the site you cannot change the name.
The site name is used in the following names:

5-8

Node name for the appliance. For example, if your site name is Hartford, the appliance node
name is Hartford-RC1.

NIC Windows domain name created for your site. The site name also becomes the name of
the Windows domain created for your site, sitename.nic. For example, if your site name is
Hartford, the Windows domain for the site is Hartford.nic.

RSA enVision Getting Started Guide

5. Remote Collector Site

Identify Appliance
There are default addresses for the site:

LAN IP address - used to access the appliance on the LAN.

Subnet mask used to determine to which subnet an IP address belongs.

Gateway address identifies the computer that routes the traffic to the outside network.

If you will override the default values, write the new values in the table.
Appliance
Type

IP Address

Subnet Mask

Gateway Address

RC1

192.168.1.155

255.255.255.0

192.168.1.1

RSA enVision Getting Started Guide

5-9

5. Remote Collector Site

DNS Servers
Identify the primary and secondary DNS servers on your network, and options for the servers.
enVision uses the DNS servers to resolve IP addresses found in events for reporting and alerting.
DNS Server

IP Address

Primary
Secondary

Identify processing options for the DNS Servers.

5-10

Field

Description

Option

Do Not Use Recursion

Select this check box to indicate that the


DNS server uses forwarders exclusively
to resolve queries on behalf of its DNS
clients. If the process using forwarders for
resolution fails to resolve a query, a
failure message is returned.

Do not Use Recursion

Forwarding Timeout

Type the number of seconds that the DNS


server continues to attempt to contact and
use a listed forwarder. When the timeout
expires, DNS moves to the next forwarder
on the list and repeats the process. The
default value is 5.

_____ seconds

RSA enVision Getting Started Guide

5. Remote Collector Site

Time
Network Time Protocol (NTP)
Identify a server to which enVision will synchronize its time.
Known NTP time servers, such as atomic clocks, are outside your network and may be a
security issue. RSA Security Inc. assumes no risk to your network if you choose to use a
known NTP server.
Note: The enVision Configuration Wizard allows you to use the Windows Date and Time Properties
window to update your date and time directly from the wizard.
Select

NTP Servers

ntp2.usno.navy.mil

tock.usno.navy.mil

tick.usno.navy.mil

navobs1.oar.net

ntp0.mcs.anl.gov

navobs1.wustl.edu

tick.usnogps.navy.mil

tock.usnogps.navy.mil

tick.ucla.edu

bigben.cac.washington.edu

ntp.alaska.edu

tick.mhpcc.hpc.mil

Local Site Time


Identify the time zone in which your site is located.

Time Zone

(While running the configuration wizard, you must confirm the current date and time in your selected
time zone.)

RSA enVision Getting Started Guide

5-11

5. Remote Collector Site

Site to Site Connection


Identify the master site the site to which this site is connected.
Master Site Data Server (D-SRV) IP Address
(external IP address)
Master Site Name

Data Server (D-SRV) External IP Address


Indicate whether this sites database server (D-SRV) requires an external address and port number.

This sites data server (D-SRV) uses an external IP address and port number.

Data Server LAN IP Address


(internal IP address)
Data Server LAN Port Number
(internal port number)
Data Server External IP Address

Data Server External Port Number

5-12

RSA enVision Getting Started Guide

6. Next Steps

6. Next Steps
After the site configuration is complete, you must set up the processing options in RSA enVision. See
the online Help in enVision for information on setting up and using the enVision analysis tools.
Prior to setting up your system you should plan how the system will be set up to accomplish your
security goals, policies and requirements.

Set Up enVision
Setting up enVision involves three sets of tasks:
I. Appliance and device configuration tasks.
These are tasks that you perform outside of the enVision software.
II. Basic setup tasks.
These are tasks to set up the enVision software. This allows you to collect, report and alert on
events from supported devices.
1.

Set up event collection.

2.

Set up system access permissions.

3.

Set up views.

4.

Set up Alerts module tools.

5.

Schedule reports.

III. Optional setup tasks.


These are tasks to set up additional features or processing options.
1.

Set up data storage.

2.

Set up data processing options.

3.

Set up message handling.

4.

Set up customized reporting.

5.

Set up application display options.

RSA enVision Getting Started Guide

6-1

6. Next Steps
Each task has a list of Required Reading topics in RSA enVision's online Help that provide the
information you need to make setup decisions related to the task. Additional tasks may be required to
perform the specific processing that you want.
To access Help within enVision:
1.

Click OverviewtBest Practices.


enVision displays the Best Practices menu and splash screen.

2.

6-2

Select Help from the menu.

RSA enVision Getting Started Guide

6. Next Steps

Log In to enVision
You log in to enVision via a remote system, connecting to the enVision appliance (for multiple
appliance sites, connect to the Application Server, A-SRV). Use one of two protocols to access the
system, depending on how enVision has been configured:

HTTP (Hypertext Transfer Protocol), using default port 8080.

HTTPS (Hypertext Transfer Protocol Secure), using default port 8443.

To log in to enVision:
1.

Start your web browser.

2.

Type http://address:port in the Address field, where,


address is the machine name or IP address of the machine on which the system is installed;
for multiple appliance sites, this is the A-SRV (Application Server).
port is the port through which you access enVision.
For example, http://sunshine:8080 or http://10.10.10.10:8080.

3.

Press Enter.
If you are connecting via HTTPS, your browser may display certificate validation messages
the first time you access enVision. (Depending on how server certificates are configured on
the appliance, these messages may cite validation issues such as a host name mismatch
between the server and its certificate.)
The system displays the Log In window.

4.

Type your password and click Log In.


Immediately change your password to more secure one after you log into enVision (see
the online help for instructions).

RSA enVision Getting Started Guide

6-3

6. Next Steps

Minimum Local Access Requirements


Here are the minimum hardware and software requirements for running the enVision client software:
Prior to 3.5.0 the Java Plug In install launched automatically from the product. Because of
the security constraints in the image for 3.5.0, this no longer happens and you must install
the JRE manually.

Windows

Macintosh

O/S

Microsoft Win2K, WinXP

OS X 10.4.6

Browser

Microsoft Internet Explorer v6.x

Mozilla Firefox 1.0.7*

Mozilla Firefox 1.0.7*


Java Plug-In

JRE v1.4.1
enVision also supports the Sun Java
Plug-in version 1.5.x.

J2SE version 1.5.0_06

Processor

P3:1Ghz or P4:1.8Ghz
Athlon 1800+

G5 or higher

RAM

512MB

1 GB RAM

Network

100baseTX

100baseTX

Display Resolution

1024x768 at 16 bit color

1024x768 at 16 bit color

* You can use the Mozilla Firefox 1.0.7 web browser with enVision with the exception of the
Enterprise Dashboard tool. You cannot use Firefox to view the Enterprise Dashboard tool.
Popup blockers, ad banner blockers and personal firewalls can all interfere with the launching of
enVision, especially at first log in. Make sure that you set up the blockers to allow enVision to operate
normally, or disable these blockers (you can disable pop-up blockers in your browser under
Tools/Pop-Up Blocker or by clicking on the Pop-Ups icon). Configure personal firewalls to allow
connections between enVision client and appliance.
You must enable animation for web pages in your browser. For Microsoft Internet Explorer:

6-4

1.

In the browser, click on ToolstInternet Options....

2.

On the Internet Options dialog box, click on the Advanced tab.

3.

Scroll to Multimedia and Select the box Play animations in web pages.

4.

Click OK.

5.

Restart the browser.

RSA enVision Getting Started Guide

6. Next Steps

Log Out of enVision


To log out of the user interface:
X Click Log Out (bottom left-hand side of window).
enVision closes all open windows. All enVision services and processes continue to run
without interruption.

RSA enVision Getting Started Guide

6-5

Appendix A. Hardware Specifications and Requirements

Appendix A. Hardware Specifications and


Requirements
The hardware that comprises each site is dependent on the type of site and your security needs.
This appendix contains the specifications and requirements for the following for the various RSA
enVision sites:

RSA enVision appliances.

Storage system.

Network switch.

Appliance rack.

For complete information on each hardware item, see the hardware's vendor-supplied manual.

Hardware Location
Select a hardware setup location that meets the requirements for the current installation and for future
growth. The specific requirements for each hardware item are listed in this appendix. Here is a
summary of the location requirements:

Proper temperature control: 10 to 35 C (50 to 95 F) with a maximum temperature


gradation of 10C per hour.

Proper humidity control: 20% to 80% (non-condensing) with a maximum humidity gradation
of 10% per hour

Adequate floor loading capacity. This depends on the rack and the number of hardware items
in it.

Near appropriate AC outlets and Ethernet hubs or individual jacks (10/100/1000 Base-T
cables cannot be longer than 100 meters).

Enough clearance in the front and the back of the rack to allow for sufficient airflow and to
enable you to access appliance components.

Important! Installation or operation of appliances stacked on a desk top table is not supported.

RSA enVision Getting Started Guide

A-1

Appendix A. Hardware Specifications and Requirements

RSA enVision Appliance


See the hardware documentation for complete information on the RSA enVision appliance. This
section contains basic layout and specification information.

Appliance Layout
The front and back panels of the ES and LS series RSA enVision appliances have the same layout.

Front Panel
Here is the front panel of the RSA enVision appliance:

Item

Indicator,
Button, or
Connector

Power-on
indicator,
power button

The power-on indicator lights when the system power is on.

NMI button

Use to troubleshoot software and device driver errors when


using certain operating systems.

Icon

Description

The power button has been disabled for security purposes.

Use this button only if directed to do so by qualified support


personnel or by the operating system's documentation.
3

A-2

System
identification
button

Use to locate a particular system within a rack. When one of


these buttons is pushed, the LCD panel on the front and the
blue system status indicator on the back blink until one of the
buttons is pushed again.

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Item

Indicator,
Button, or
Connector

LCD panel

Icon

Description

Provides system ID, status information, and system error


messages. The LCD lights during normal system operation.
Both the systems management software and the identification
buttons located on the front and back of the system can cause
the LCD to flash blue to identify a particular system.
The LCD lights amber when the system needs attention, and
the LCD panel displays an error code followed by descriptive
text.
Note: If the system is connected to AC power and an error has
been detected, the LCD lights amber regardless of whether the
system has been powered on.

USB
connectors (2)

Connects USB 2.0-compliant devices to the system.

Video
connector

Connects a monitor to the system.

Hard drives (2)

Six 3.5-inch hot plugs

Optical drive
(CD/DVD)

One CD/DVD drive

RSA enVision Getting Started Guide

A-3

Appendix A. Hardware Specifications and Requirements

Hard-Drive Indicator Codes


The hard-drive carriers have two indicatorsthe drive-activity indicator and the drive-status indicator.
In RAID configurations, the drive-status indicator lights to indicate the status of the drive.

A-4

Item

Description

Drive-status indicator (green and amber).

Green drive-activity indicator.

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements


Here are the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive
events occur in the system.
Item

Description

Condition

Drive-status indicator pattern.

Identify drive/preparing for


removal

Blinks green two times per second.

Drive ready for insertion or


removal

Off.

Drive predicted failure

Blinks green, amber, and off.

Drive failed

Blinks amber four times per second.

Drive rebuilding

Blinks green slowly.

Drive online

Steady green.

Rebuild aborted

Blinks green three seconds, amber three seconds, and off six
seconds.

RSA enVision Getting Started Guide

A-5

Appendix A. Hardware Specifications and Requirements

Back Panel
Here is the back panel of the RSA enVision appliance:

A-6

Item

Description

Network interface card.

Power supplies (2).

System identification button.

System status indicator.

System status indicator connector.

Network interface connectors.

USB connectors (2).

Video connector.

Serial connector.

10

Remote access controller.

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Power Indicators
The power button on the front panel controls the power input to the system's power supplies. The
power indicator lights green when the system is on.
The indicators on the redundant power supplies show whether power is present or whether a power
fault has occurred. Here are the redundant power supply indicators:

Indicator

Function

Power supply status. Green indicates that the power supply is operational.

Power supply fault. Amber indicates a problem with the power supply.

AC line status. Green indicates that a valid AC source is connected to the power
supply.

RSA enVision Getting Started Guide

A-7

Appendix A. Hardware Specifications and Requirements

ES Appliance Model Specifications


Here are the models of the ES appliance:

A-8

560-ES

1060-ES

2560-ES

5060-ES

7560-ES

Sustained
Performance Per
Appliance (Events
Per Second)

Up to 500 EPS

Up to 1,000 EPS

Up to 2,500 EPS

Up to 5,000 EPS

Up to 7,500 EPS

Recommended Max
Devices per
Appliance

Up to 100

Up to 200

Up to 400

Up to 750

Up to 1,250

Max Simultaneous
Users

Up to 6

Up to 8

Up to 10

Up to 12

Up to 14

Max Simultaneous
users (Event
Explorer)

Up to 2

Up to 3

Up to 4

Up to 5

Base Storage

Internal

Internal

Internal

External

External

300 GB

300 GB

300 GB

2.5 TB

2.5 TB

Data Protection

Hardware accelerated RAID1 controller with auto-rebuild


and battery-backed 256MB on-controller cache

Hardware accelerated RAID5


controller with auto-rebuild, and
battery-backed 256MB on-controller
cache

Appliance Power
Options

Redundant, load sharing 400 watt power supplies. 120/240 volt auto-switching

Operating
Environment

Security hardened, embedded operating system featuring real-time data encryption to protect sensitive
event data

Application
Software

enVision with two-phase Real-Time Data Compression (RTDC)

Regulatory
Approvals

UL 1950, CSA22.2 no 950, EN 60950, FCC Part 15 - Class A, ICES-003 EN55024:1998,


EIN55022:1998, EN50082-1, VCCI V-3/2000.4, AS/NZS 3548

Recovery

DVD based recovery media provides fast in field re-imaging. EMC Retrospect backup and disaster
recovery program included for configuration backups

Hardware Warranty

3 year, next business day, advanced replacement

Software Warranty

90 day access to technical support for application setup assistance and bug fixes

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

LS Appliance Model Specifications


There are four models of collection (LC and RC) appliances: NIE-RC01-LS, NIE-RC02-LS,
NIE-LC05-LS, and NIE-LC10-LS. There is one model of application appliance (A-SRV):
NIE-A-SRV. There is one model of database appliance (D-SRV): NIE-D-SRV.
RC1

RC2

LC5

LC10

A-SRV

D-SRV

Remote
Collector
1,000 EPS
Up to 1,000
EPS

Remote
Collector
2,000 EPS
Up to 2,000
EPS

Local
Collector
5,000 EPS
Up to 5,000
EPS

Local
Collector
10,000 EPS
Up to 10,000
EPS

enVision
Application
Server
NA

LogSmart
Database Server

512

512

1,500

2,048

NA

Max
Simultaneous
Users
Max
Simultaneous
Users (Event
Explorer)

NA

NA

NA

NA

Up to 16

3,072*
(from
Collectors)
NA

NA

NA

NA

NA

Up to 15

NA

Operating
Environment

Security hardened, embedded operating system featuring real-time data encryption to protect
sensitive event data

Base Storage

3500 GB with NAS-3500

Data Protection

Hardware accelerated RAID5 controller with auto-rebuild and battery-backed 256MB on-controller
cache

Application
Software

enVision with two-phase Real-Time Data Compression (RTDC)

Regulatory
Approvals

UL 1950, CSA22.2 no 950, EN 60950, FCC Part 15 - Class A, ICES-003 EN55024:1998,


EIN55022:1998, EN50082-1, VCCI V-3/2000.4, AS/NZS 3548

Recovery

DVD based recovery media provides fast in field re-imaging. EMC Retrospect backup and disaster
recovery program included for configuration backups

Hardware
Warranty

90 day hardware warranty automatically extended to 5 years with active maintenance contract

Software
Warranty

90 day access to technical support for application setup assistance and bug fixes

Description

Sustained
Performance Per
Appliance
(Events Per
Second)
Max Devices
Possible

Up to 30,000
EPS(from
Collectors)

* Current licensing of the 60 series LS Data Server restricts the number of devices that can be
monitored by an LS Site to 3072. This may be lower than the cumulative device count license if the
site has more than one 60 Series Local Collector. This issue is being addressed by RSA enVision
engineering and updated license keys will be issued for all 60 series Data Servers at no additional cost
to allow for the management of the full device count of up to three Local Collectors per Data Server.

RSA enVision Getting Started Guide

A-9

Appendix A. Hardware Specifications and Requirements

ES and LS Series RSA enVision Appliance Specifications


Form Factor

2U Rack mount

Operating System

Windows 2003 Server RC2 Standard 64-bit w/5 CALs

Processor

2 * Dual Core Xeon Processor 5130 4MB Cache, 2.00 GHz, 1333MHz FSB

Memory

8 GB memory (8 x 1GB Fully Buffered DIMMs)

Hard disks

300 GB HDD RAID 1, 180 GB usable (2 x 3.5 internal hot-pluggable 146GB


SAS, 10k-RPM)

RAID

PERC 5i 256MB cache

Optical drives

CD-RW/DVD

Connectors

Front

Two RJ-45 (for integrated 1-GB NICs)


9-pin, DTE, 16550-compatible
Two 4-pin, USB 2.0-compliant
15-pin VGA

Back

15-pin VGA
Two 4-pin, USB 2.0-compliant

Network

AC Power
Supply

Batteries

A-10

Motherboard

Dual embedded Broadcom NetXtreme II 5708 Gigabit Ethernet NIC

PCI

Intel PRO 1000PT Cu, Dual Port, PCIe NIC

Wattage

Redundant 750 W power supplies

Voltage

85-264 VAC, autoranging, 47-63 Hz

Maximum inrush
current

55 A per power supply for 10 ms or less

Power cables

2 x Power cable

Heat dispersion

2697 Btu/hr maximum

System battery

CR 2032 3.0 V lithium ion coin cell

RAID battery

4.1 V lithium ion

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Dimensions

Temperature

Relative
Humidity

Maximum
Vibration

Maximum
Shock

Altitude

Height

3.4" (86.56 cm)

Width

17.6" (44.7 cm)

Depth

29.79" (75.68 cm)

Gross Weight

59lbs (26.76 kg)

Operating

10 to 35 C (50 to 95 F) with a maximum temperature gradation of 10C per


hour

Storage

40 to 65 C (40 to 149 F) with a maximum temperature gradation of 20C per


hour

Operating

20% to 80% (non-condensing) with a maximum humidity gradation of 10% per


hour

Storage

5% to 95% (non-condensing) with a maximum humidity gradation of 10% per hour

Operating

0.25 G at 3200 Hz for 15 min

Storage

0.5 G at 3200 Hz for 15 min

Operating

One shock pulse in the positive z axis (one pulse on each side of the system) of 41
G for up to 2 ms

Storage

Six consecutively executed shock pulses in the positive and negative x, y, and z
axes (one pulse on each side of the system) of 71 G for up to 2 ms

Operating

16 to 3048 m (50 to 10,000 ft)

Storage

16 to 10,600 m (50 to 35,000 ft)

Documentation

Getting Started Guide


V3 enVision Documentation CD

Rack mounting
kit
Network
cables
Appliance
bezel

RSA enVision Getting Started Guide

A-11

Appendix A. Hardware Specifications and Requirements

ES Storage Array
The ES site with external storage uses the EMC CLARiiON storage array.
See the EMC CLARiiON documentation for complete information on the storage array. This section
contains specification information.
Storage connection

iSCSI

Dimensions

Height

3.415 (8.68 cm)

Width

17.72 (45.0 cm)

Depth

24.5 (62.3 cm)

Gross
Weight

48 lbs (21.8 kg)

Temperature

50-104 F (10-40 C)

Temperature
gradient

10 C/hr

Relative
humidity

20% - 80% (non-condensing)

Altitude

8,000 ft (2438.4 m) @ 104 F (40 C) max.

Operating
Environment

10,000 ft (3048 m) @ 98.6 F (37 C) max.


Power

A-12

Power
supplies per
Array

Frequency

47-63 Hz

AC voltage

90-264 Vrms, single phase

Power factor

0.96 (typical)

Power
consumption

360 VA, 326 W (maximum)

Heat
dissipation

1,110 BTU/hr (maximum)

Protection

10 A, internally fused (each supply)

AC circuits

Redundant, external AC circuits

Inlet type

Dual inlet, IEC210, C14, appliance coupler

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

LS Storage Array
The LS site uses the NAS 3500 (either NS352 or NS22) storage array. See the EMC Celerra
documentation for complete information on the storage array. This section contains specification
information.

EMC Celerra N352


Storage connection

Network attached storage

Dimensions

Height

10.5 (26.68cm)

Width

17.72 (45.0cm)

Depth

23.75 (60.33cm)

Gross Weight

217 lbs (97.72 kg)

Ambient temperature

10 to 40 C

Temperature gradient

10 C/hr

Relative humidity

20 80 (%, non-condensing)

Elevation

8,000 ft @ 40 C, 10,000 ft @ 37 C

AC line voltage

100 - 240 VAC +10%, single phase

Frequency

47 63 Hz, full auto-ranging

AC line current

5.9 A maximum at 100 V (fully configured)


2.9 A maximum at 200V (fully configured)

Power consumption

590 VA (578 W) maximum (fully configured)

Startup surge current

15 A peak (10.6 Arms) maximum 100 ms, at any line voltage

Power factor

0.98 minimum at full load, 100 VAC

Heat dissipation

2,070 KJ/hr (1,975 Btu/hr) maximum estimate

In-rush current

25 A peak estimate for line cycle per power supply @ 240 VAC
15 A peak estimate for line cycle per power supply @ 120 VAC

AC protection

10 A internal fuse (non-serviceable)

AC inlet type

IEC320-C14 appliance coupler

Current sharing

60% maximum, 40% minimum between power supplies

Operating
Environment

AC Power and
Dissipation

RSA enVision Getting Started Guide

A-13

Appendix A. Hardware Specifications and Requirements

EMC Celerra NS22


Storage connection

Network attached storage

Dimensions

Height

12.25 (31.36 cm)


7 NEMA units (U)

Width

18.92 (48.06 cm)


Mounting bars fit standard 19-inch NEMA cabinets

Depth

Chassis to rear: 31.58 (80.21 cm)

Gross Weight

203.3 lbs (92.4 kg)

Ambient temperature

50-104 F
10 to 40 C

Temperature gradient

18 F/hr
10 C/hr

Relative humidity

20 80 (%, non-condensing)

Elevation

8,000 ft (2,438.4 m) @ 104 F (40 C)


10,000 ft (3,048 m) @ 98.6 F (37 C)

AC line voltage

100 - 240 VAC +10%, single phase

Frequency

47 63 Hz, full auto-ranging

AC line current

14.0 A maximum at 100 V (configured with 15 disks)


7.5 A maximum at 200V (configured with 15 disks)

Power consumption

1,229 VA (1,168 W) maximum (configured with 15 disks)

Startup surge current

59 A peak (configured with 15 disks)m at any line voltage

Power factor

0.98 minimum at full load, 100 VAC

Heat dissipation

3,422 KJ/hr (3,236 Btu/hr) estimate configured with 15 disks

In-rush current

116 A peak estimate for line cycle per power supply @ 240 VAC
65 A peak estimate for line cycle per power supply @ 120 VAC

AC protection

10 A internal fuse (non-serviceable)

AC inlet type

IEC320-C14 appliance coupler

Ride-through

30 ms minimum at full load

Current sharing

60% maximum, 40% minimum between power supplies

Operating
Environment

AC Power and
Dissipation

A-14

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Network Switch
The multiple-appliance site uses a network switch.
See the vendor documentation for complete information on the network switch. This section contains
specification information.
Dimensions

Operating
Environment

AC Power

Height

1.73 (44 mm)

Width

17.32 (440 mm)

Depth

10.03 (255 mm)

Gross Weight

21.7 lbs (9.84 kg)

Operating Temperature

0 to 40 C (32 to 104 F)

Operating Humidity

10% - 90% (non-condensing)

Line voltage

220/110V AC 50/60 Hz to 5V DC at 5A, 12V DC at 3A

RSA enVision Getting Started Guide

A-15

Appendix A. Hardware Specifications and Requirements

Rack
See the vendor documentation for complete information on the rack. This section contains
specification information.
Dimensions

AC Power

Height

75.0 (190.8 cm)

Width

24.0 (61.1 cm)

Depth

36.0 (91.6 cm)

Gross Weight
(empty)

300 lbs (136 kg)

Operating
Voltage/Frequency

200-240 V AC
50/60 Hz

Power Cord
Connector

Service Type

A-16

2 * 30-amp service,
single phase

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Multiple Appliance Site - Cabling Examples


This section contains two examples of multiple appliance sites, cabled in their racks.
Here is an example of a multiple appliance site with an Application Server (A-SRV), a Database
Server (D-SRV), and a Local Collector (LC), delivered pre-cabled in its rack.

RSA enVision Getting Started Guide

A-17

Appendix A. Hardware Specifications and Requirements


Here is an example of a multiple appliance site with one Database Server (D-SRV), two Application
Servers (A-SRV) and three Local Collectors (LC), delivered pre-cabled in its rack.

A-18

RSA enVision Getting Started Guide

Appendix A. Hardware Specifications and Requirements

Safety and Regulatory Statements


WARNING: Power supplies can contain over 240 volts. If mishandled, this high voltage can
cause serious injury or death. Do not touch or handle a power cable or power supply unless you have
been trained and prepared to perform this task. Always remove the power cord before attempting to
remove or work on a Power Unit.

WARNING: Electronic components are sensitive to damage from Electrostatic Discharge


(ESD). Observe appropriate precautions at all times when handling the RSA enVision appliance and
EMC Celerra or its subcomponents.

CAUTION: Do not attempt to connect an Ethernet cable, regular or cross-over, between the
EMC Celerra and the RSA enVision appliance. Connect the EMC Celerra through a GigE switch, the
same as any other networked device.

CAUTION: When installing disk shelves and a storage system into a movable cabinet or rack,
install from the bottom up for best stability.

WARNING: To reduce the risk of personal injury or equipment damage, allow internal
components time to cool before touching them and ensure that the equipment is properly supported or
braced when installing options.

WARNING: This equipment is designed for connection to a grounded outlet. The grounding
type plug is an important safety feature. To avoid the risk of electrical shock or damage to the
equipment, do not disable this feature.

WARNING: This equipment has one or more replaceable batteries. There is danger of
explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent
type recommended by the manufacturer. Dispose of used batteries according to the manufacturers
instructions.

WARNING: If your storage system or disk shelf has multiple power cords and you need to turn
the unit off, heed the following warning:
This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect all
power supply cords before servicing.

RSA enVision Getting Started Guide

A-19

Appendix B. Connect to the Appliance Using KVM

Appendix B. Connect to the Appliance Using a


Keyboard, Monitor, and Mouse (KVM)
The first time you work with an appliance you must connect using a Keyboard, Video and Mouse
(KVM). You can connect from either the front panel (see item 5 and 6 under Front Panel below) or
back connections (see items 7 and 8 under Back Panel below). You can continue to work using the
KVM or set up the Remote Access Controller (DRAC) Utility (Appendix C) and subsequently use it to
access the appliance.
To connect to the appliance via KVM:
1.

Connect the keyboard, monitor, and mouse to the appliance:

2.

If the appliance is off, turn on the power using the front panel.

RSA enVision Getting Started Guide

B-1

Appendix B. Connect to the Appliance Using KVM

Front Panel
Here is the front panel of the RSA enVision appliance:

Item

Indicator,
Button, or
Connector

Power-on
indicator,
power button

The power-on indicator lights when the system power is on.

NMI button

Use to troubleshoot software and device driver errors when


using certain operating systems.

Icon

Description

The power button has been disabled for security purposes.

Use this button only if directed to do so by qualified support


personnel or by the operating system's documentation.
3

System
identification
button

Use to locate a particular system within a rack. When one of


these buttons is pushed, the LCD panel on the front and the
blue system status indicator on the back blink until one of the
buttons is pushed again.

LCD panel

Provides system ID, status information, and system error


messages. The LCD lights during normal system operation.
Both the systems management software and the identification
buttons located on the front and back of the system can cause
the LCD to flash blue to identify a particular system.
The LCD lights amber when the system needs attention, and
the LCD panel displays an error code followed by descriptive
text.
Note: If the system is connected to AC power and an error has
been detected, the LCD lights amber regardless of whether the
system has been powered on.

B-2

USB
connectors (2)

Connects USB 2.0-compliant devices to the system.

RSA enVision Getting Started Guide

Appendix B. Connect to the Appliance Using KVM

Item

Indicator,
Button, or
Connector

Icon

Description

Video
connector

Connects a monitor to the system.

Hard drives (2)

Six 3.5-inch hot plugs

Optical drive
(CD/DVD)

One CD/DVD drive

Back Panel
Here is the back panel of the RSA enVision appliance:

Item

Description

Network interface card.

Power supplies (2).

System identification button.

System status indicator.

System status indicator connector.

Network interface connectors.

USB connectors (2).

Video connector.

Serial connector.

10

Remote access controller.

RSA enVision Getting Started Guide

B-3

Appendix C. Dell Remote Access Controller (DRAC) Utility

Appendix C. Dell Remote Access Controller


Utility (DRAC)
This section tells you how to configure enVision on your appliance from a remote location. To do this
you must:

First, set up the Remote Access Controller utility.

Second, access the appliance from a remote location using an internet browser and configure
enVision.

Ports Used by enVision for DRAC (Dell Remote Access


Control) Utility
Item
DRAC

Port
HTTP 80
HTTPS 443
VNC proxy server 5900

Service
Terminal Server (part of
the appliance OS)

Direction
Inbound and
Outbound

Appliance Type
All

Dell Remote Access Card


for OOB Management

Video VNC Port 5901


A random number larger
than 32768 - RAC FW
update through RAC GUI

RSA enVision Getting Started Guide

C-1

Appendix C. Remote Access Controller Utility

Set Up the Remote Access Controller (Utility)


To set up the Remote Access Controller utility:
1.

Reboot the machine and wait until the system prompts you to:
Press Ctrl-E for Remote Access Setup

2.

Press Ctrl-E.
The system displays the initial Remote Access Controller (Set Up Utility) screen with
several options. You only need to be concerned with the options discussed in these
instructions to configure enVision.

3.

Highlight NIC Selection and press the spacebar to set NIC Selection to Dedicated.

4.

Highlight the LAN Parameters option and click on <ENTER>.


The setup utility opens a smaller screen with RCMP+ Encryption Key as the first option.

5.

Highlight the IP Address Source option and use the + and keys to select DHCP or Static
for its value.
If you are going to select DHCP, please attach your network cable to a network that has
DHCP or contact your network administrator.
a.

If you choose DHCP, the rest of the values are completed by the utility and you cannot
change them.

b.

If you choose Static, the values for MAC Address VLAN ID are completed by the
utility and you cannot change them, but you must specify a value for these options, as
follows:
i.

Highlight Ethernet IP Address and type in a value in the right column.

ii. Highlight Subnet Mask and type in a value in the right column.
iii. Highlight Default gateway and type in a value in the right column.
iv. Highlight VLAN Enable and press the spacebar to set VLAN Enable to Off.
6.

Press the Esc key to close the smaller screen.

7.

Highlight the Advanced LAN Parameters option and click on <ENTER>.


The setup utility opens the smaller DNS Configuration Options screen.

C-2

RSA enVision Getting Started Guide

Appendix C. Dell Remote Access Controller (DRAC) Utility


8.

9.

In the IP Address Source option above , if you chose:

DHCP, the DNS Configuration Options values are completed by the utility and you
cannot change them.

Static, the DNS Server from DHCP option is set to Off by the utility and you cannot
change it, but you must enter a value for the following options:

DNS Server1

DNS Server2

Register RAC Name (defaults to Off)

Domain name from DHCP (defaults to Off)

Press the Esc key twice.


The setup utility asks you to either:

Save Changes + Exit,

Discard Changes + Exit or

Return to Setup.

10. Highlight Save Changes + Exit and click on <ENTER>.


The setup utility finishes the boot process.

RSA enVision Getting Started Guide

C-3

Appendix C. Remote Access Controller Utility

Access the Appliance from a Remote Location


To access the appliance remotely:
1.

Start an internet browser and go to the Ethernet IP Address you specified in step 5 b of the
Setting Up the Remote Access Controller Utility procedure above.
The system asks you if you want to proceed.

2.

Click Yes.
The system displays the Remote Access Login window.

3.

To login in:
a.

Type root for username (all lower case letters).

b.

Type calvin for password (all lower case letters)

c.

Click OK.
(Change your password as soon as you can for security purposes.)
The utility displays the Remote Access Controller window.

4.

Click on the Console tab at the top of the window.


If this is your first time accessing the Remote Access Controller utility, the system prompts
you to load the Console Redirection Plug-in.

C-4

5.

Click Connect to access the enVision Configuration wizard.

6.

Complete the configuration instructions for your type of appliance site as described in one of
the following chapters:

Chapter 2. Single Appliance Site

Chapter 3. Multiple Appliance Site

Chapter 5. Remote Collector Site.

RSA enVision Getting Started Guide

Appendix D. Changing Private enVision Network IPaddresses

Appendix D. Changing Private enVision


Network IP Addresses
This appendix only applies to multiple appliance sites where you are installing enVision on a preexisting Celerra hardware and you want to maintain you IPaddress structure for this hardware.
To change the IPaddresses in accordance with enVisons automatic IPaddress
assignments, you must:
1.

Rename the IPaddress for each appliance after factory typing and before you start the set up
tasks.

2.

Change the IPaddresses in the lsconfigurationwizard.cfg file to match the addresses you
renamed on the appliances.

RSA enVision Getting Started Guide

D-1

Appendix D. Changing Private enVision Network IPaddresses

Rename IPaddress for Each Appliance before Setting Up


Your Site
To rename the IPaddresses for each enVision appliance at your site:
1.

Access the appliance with a KVM (Appendix B) or from a remote location (Appendix C).

2.

In Windows, select Network Connections/SWITCH/Internet Protocol Settings and click


on properties (SWITCH is the name of the interface).

3.

Change the C class of the IPaddress (for example: change 10.203.2 to 10.0.0).
You can use whatever you like for the C class of the IPaddress, but enVision appends a value
to each IPaddress as illustrated in the diagram below:

D-2

RSA enVision Getting Started Guide

Appendix D. Changing Private enVision Network IPaddresses

Change IPaddresses in enVision Configuration Wizard to


Match Renamed Appliance Addresses
Factory and system typing of your appliance is done before delivery. However, if you are re-imaging
your appliance, you must do this before you change IPaddresses in enVision configuration wizard to
match renamed appliance addresses.
To update the enVision configuration wizard for the renamed IPaddresses:
1.

Start the appliance setup tasks (see Multiple Appliance Setup Tasks in Chapter 3. Multiple
Appliance Site) and stop after your complete task 8.
The enVision configuration wizard starts automatically.

2.

Click Cancel to stop the enVision configuration wizard.

3.

Go to C:\WINDOWS\system32\drivers\etc.
This folder contains the lsconfiguration.cfg file (enVision configuration wizard).

4.

Edit the SwIpBase=10.203.2 IPaddress in the lsconfiguration.cfg file so that the enVision
appliances IPaddresses match the newly renamed addresses.
For example, change SwIpBase=10.203.2 to SwIpBase=10.0.0

5.

Save the edited lsconfiguration.cfg file.

6.

Double click on E:\nic\3500\servername\bin lsconfiguratiuonwizard.exe to restart the


configuration wizard so you can finish configuring enVision with the renamed IPaddresses.

7.

Ping each machine to make sure that the renamed IPaddresses are correct.

RSA enVision Getting Started Guide

D-3

Appendix E. Customer-Provided Storage


You can use the following storage arrays with a multiple appliance site:

EMC Celerra

NetApp FAS (Network Appliance Fabric-Attached Storage) Series

The audience for this appendix is anyone that specifies storage requirements for RSA enVision log
storage and engineers performing installation and configuration of servers.

RSA enVision Getting Started Guide

E-1

Appendix E. Customer-Provided Storage

EMC Celerra Storage


This section gives you the requirements and configuration steps you need to add customer-provided
Network Attached Storage (NAS 3500) to RSA enVision for data storage.
RSA enVision limits you to the following certified platforms for customer provided storage:

EMC Celerra NS Series / Integrated

EMC Celerra NS Series / Gateway

EMC Celerra NSX Gateway

You must connect NAS 3500 to the RSA enVision storage network switch and configure NAS 3500
prior to configuring enVision.

NAS 3500 Requirements


Here are the minimum requirements for NAS 3500 hardware to function as RSA enVision storage, per
LS site:

Minimum number of Data Movers = 1 (dedicated to RSA enVision storage)

Recommended number of Data Movers = 2 (1 active, 1 failover)

Minimum of 15 FC HDDs1. HDD capacity depends on the data storage capacity required.

Dedicated 1 Gb network interface per Data Movers

The I/O workload generated by RSA enVision consists of simultaneous reads and writes. For the most part,
the reads are random. This workload is not suitable for ATA drives. You should use Fibre Channel drives due
to the random nature of the workload.
E-2

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage

Network Configuration
To set up the appropriate network connections between RSA enVision and the network attached
storage, you must:
1.

Connect the primary Data Mover to the storage network switch.

2.

Connect the failover Data Mover to the storage network switch.


This is a recommended connection that increases data availability.

3.

Set up the network connections to the RSA enVision appliance according to the enVision
documentation. The following diagram shows you how to connect the enVision appliance to
the customer LAN and storage network switch:

RSA enVision 3.7.x Getting Started Guide 60 Series

E-3

Appendix E. Customer-Provided Storage

NAS 3500 Configuration


To configure network attached storage, you set up a CIFS Server, local users2 and file systems/ CIFS
shares combinations.

CIFS Server
Use the following parameters to create the CFIS server:
IP address = 10.203.2.101 (Must be connected to the private switch)
Subnet = 255.255.255.0
DNS Server = 10.203.2.11 (D-SRV IP address)
CIFS Server authentication = Local users
NTP3 Server = 10.203.2.11 (D-SRV IP address)

Local Users
Username

Password

NIC_System

n!0A6y_7tbE9z3

Master

themaster01

NIC_sshd

1937Partanna1985

NIC_sftp

1937Partanna1985

You need local user authentication to ensure that the RSA enVision local collectors can authenticate through
to NAS 3500 when the Window domain controller is not available; otherwise data collection may be
interrupted.
3
You must have time synchronization between NAS 3500 and the RSA enVision appliances. This time
synchronization is essential for CIFS.
E-4

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage

File Systems/CIFS Shares Combinations


The minimum requirement for RSA enVision are the vol0 and vol1 file systems/CIFS shares
combinations (for enVision D-SRV and LC1 respectively). If you use additional Local Collectors, you
must create the vol2 and vol3 file systems/CIFS shares combinations. Here is an example of the file
systems/CIFS shares combinations you must set up if you additional Local Collectors.
File system name

CIFS share name

vol0

vol0

vol1

vol1

vol2

vol2

vol3

vol3

For RSA enVision 3.3.x, RSA recommends that you use a separate file system for each CIFS Share.
There is a daily potential of 122,8804 files that each Local Collector could write to NAS 3500 resulting
in a total of 368,6405 files per day.
For RSA enVision 3.7.x, the number of files6 created has been significantly reduced and a single file
system for all 3 Local Collectors will suffice.

This is for RSA enVision 3.3.x, with 1024 devices


This is for RSA enVision 3.3.x.
6
For RSA enVision 3.7.x, the number of files created per day has a maximum of 10240 for a single Local
Collector.
5

RSA enVision 3.7.x Getting Started Guide 60 Series

E-5

Appendix E. Customer-Provided Storage

enVision 3.7.x and EA


Within RSA enVision 3.7.x, you can configure Enhanced Availability (EA) for the Local Collector
appliances. For EA, data storage continues to use the CIFS protocol. In addition, you must fulfill an
iSCSI LUN storage requirement.
You must complete the following steps to configure NAS 3500 to support iSCSI for the enVision EA
system. The details behind each step are NAS 3500-specific:
1.

Configure the iSCSI service to run over the same IP address as CIFS.

2.

Configure NAS 3500 to have one iSCSI volume of size 1024 MB.

3.

Configure iSCSI volume to have one target, at LUN 0.

4.

Configure the iSCSI service to support discovery on port 3260.

5.

Configure the iSCSI service to support multiple logins.

6.

Add the following IQN names to allow them access to the iSCSI LUN 0:
iqn.2006-01.nic.niceacluster:CA1.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA2.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA3.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA4.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA5.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA6.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA7.niceacluster.nic
iqn.2006-01.nic.niceacluster:CA8.niceacluster.nic
iqn.2006-01.nic.niceacluster:DS1.niceacluster.nic
iqn.2006-01.nic.niceacluster:DS2.niceacluster.nic

E-6

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage

NetApp FAS Series


Here is the suggested IP addressing scheme and wiring:

RSA enVision 3.7.x Getting Started Guide 60 Series

E-7

Appendix E. Customer-Provided Storage

CIFS shares and Directory Structure


Use the default directory structure on the NetApp storage array by adding the directory structure that
suits your needs shown below.
For each node that stores data on the storage array, the storage location within enVision should be
configured using Manage Storage Location window within enVision. See the enVision online Help for
Event Storage Locations for more information.
RSA enVision
appliances

CIFS Directory Shares

D-SRV

\\10.203.2.101\vol0

LC1

\\10.203.2.101\vol1

LC2

\\10.203.2.101\vol2

LC3

\\10.203.2.101\vol3

Hardware Requirements
The minimum requirements for NetApp FAS to function as an enVision log storage location, per
enVision multiple appliance site, are as follows:
Hardware

Minimum Requirements (per enVision multiple appliance site)

NetApp FAS

Minimum NetApp Filer = 1 NetApp FAS270 or equivalent (dedicated to


RSA enVision storage)

Recommended = 2 NetApp FAS270 or equivalent (dedicated to RSA


enVision storage, 1 active, 1 failover)

Dedicated 1 * Gb network interface per NetApp Filer

Disk drive requirements per NetApp Filer

Network Switch

minimum 15 * FC drives (number and capacity of drives can be


increased per customer data retention requirements)

RAID DP

Layer 2 GbE network switch


o

1 * GbE port per enVision appliance

1 * GbE port per NetApp Filer

The minimum hardware requirements, stated above, have been certified for RSA enVision data storage
up to 30,000 EPS.

E-8

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage

Setup Requirements
Here are the setup requirements for the NetApp FAS:

NetApp Filer IP address: 10.203.2.101

Time: Time synchronization to the NetApp Filer and RSA enVision appliances should
exist, based on the same time source. This ensures that time sync is maintained between
the NetApp FAS Filer and enVision appliance. This time synchronization is essential for
CIFS.

CIFS: The following CIFS Shares must be created on the NetApp Filer, each on a
separate file system, one for each enVision collector:

vol0 (used for Common Storage Directory, CSD)

vol1 (used for RSA enVision Local Collector 1)

vol2 (used for RSA enVision Local Collector 2)

vol3 (used for RSA enVision Local Collector 3)

RSA enVision 3.7.x Getting Started Guide 60 Series

E-9

Appendix E. Customer-Provided Storage

Connecting RSA enVision Appliances to the NetApp FAS


The NetApp FAS connects to a multiple or single appliance site through a network switch. Each
enVision appliance connects to the network switch and the NetApp FAS connects to the network
switch.
The network connections between the appliances, switch and storage array are as follows:

To connect enVision appliance to the NetApp FAS:

E-10

1.

Connect network cables from the enVision appliances to switch and storage array to switch.

2.

Connect the network connection from the enVision appliance through the network interface
named SWITCH.

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage


The IP addresses on the SWITCH network interface is based on the appliance type
Appliance IP Addresses
Appliance

IP address

D-SRV

10.203.2.11

A-SRV1

10.203.2.21

A-SRV2

10.203.2.22

LC1

10.203.2.31

LC2

10.203.2.32

LC3

10.203.2.33

RSA enVision 3.7.x Getting Started Guide 60 Series

E-11

Appendix E. Customer-Provided Storage

NetApp CIFS File Storage Authentication


There are three options for authenticating NetApp FAS to the enVision appliance:

Local user authentication method using existing enVision users (recommended)

NetApp Multistore authentication using method

Authentication of the EMC Celerra NS352 or NS22 to the enVision appliance through adding
the EMC Celerra NS352 or NS22 to the enVision Windows Domain (not the recommended)

Local User Authentication Method using Existing enVision Users


The enVision appliance ships with four users that enVision needs to run:

master

nic_system user

nic_sshd

nic_sftp

If you create these users on the NetApp FAS with the same password as stored in the enVision
systems, Windows ensures that the local user has the rights to storage. If the password changes on the
enVision appliances, the password must be reset on the NetApp FAS. This is the recommended
authentication method.
To use the local user authentication method using existing enVision users:
1.

2.

Add the following four users to the EMC Celerra NS352 or NS22 CIFS server, previously
created:
Username

Password

master

themaster01

NIC_System

n!0A6y_7tbE9z3

nic_sshd

1937Partanna1985

nic_sftp

1937Partanna1985

Ensure that these four users have full control to the appropriate CIFS share.

Details on adding the users to the NetApp FAS are detailed below:
NetApp Multistore Authentication Method
NetApp Multistore is a product from NetApp that allows a single NetApp appliance to authenticate and
share to multiple domains. MultiStore allows the creation of separate private logical partitions in filer
network and storage resource. Each virtual storage partition maintains absolute separation from every
other storage partition. The result is that multiple domains can exist on a single NetApp Filer.
Call your NetApp sales representative for details on using the NetApp Multistore product.

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Appendix E. Customer-Provided Storage


Authentication of the NetApp FAS to the enVision Appliance through Adding the
NetApp FAS to the enVision Windows Domain
You can perform authentication of the NetApp FAS to the enVision appliance by adding the NetApp
FAS to the enVision Windows Domain but is not the recommended method.
In order for the NetApp FAS to be added to the enVision Windows Domain, the domain first needs to
exist.
To use the authentication of the NetApp FAS to the enVision appliance by adding the NetApp
FAS to the enVision Windows domain method:
1.

Prior to running the enVision configuration wizard, set


IiWaitForCelerraConfiguration=YES in the lsconfigurationwizard.cfg file.

2.

Run the enVision configuration wizard lsconfigurationwizard.exe.

3.

During the wizard process, the Windows domain is created and the appliances restart. The
wizard displays the following message:
The Celerra configuration flag has been set. Configure your Celerra device now
and then click OK to proceed
Use the NetpApp FAS Control Station to add the previously created CIFS Server to the
enVision Windows domain.
Complete the enVision configuration wizard.

4.

Re-configure the enVision NIC Packager and NIC Collector services so that they operate with
the network attached storage. By default, the NIC Packager Service is run by a local user
account which you must reconfigure to be run by a domain user account.
On each Local Collector (LC) appliance, perform the following:
a.

In the Start menu select Runtservices.msc.

b.

Complete the following for the NIC Packager Service:


i.

Right-click on NIC Packager Service and select Properties.

ii.

On the NIC Packager Properties window, click the Log On tab.

iii.

Under the parameter This Account replace .\NIC_System with


enVision Windows domain name\NIC_System.
For example, testemc.nic\NIC_System, where testemc.nic is the Windows domain
name of the enVision appliances.

iv.

Type n!0A6y_7tbE9z3 in the Password and Confirm password fields. Click OK.
Here is the NI

v.

Stop and start the NIC Packager Service.

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Appendix E. Customer-Provided Storage


c.

Complete the following for the NIC Collector Service:


i.

Right-click on NIC Collector Service and select Properties.

ii.

On the NIC Collector Properties window, click the Log On tab.

iii.

Under the parameter This Account replace .\NIC_System with


enVision Windows domain name\NIC_System.
For example: testemc.nic\NIC_System, where testemc.nic is the Windows domain
name of the enVision appliances.

iv.

Type n!0A6y_7tbE9z3 in the Password and Confirm password fields. Click OK.
Here is the NI

v.

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Stop and start the NIC Collector Service.

RSA enVision Getting Started Guide

Appendix E. Customer-Provided Storage

NetApp CIFS Configuration


You must configure the network share, CIFS, Common Internet File System, on the NST Storage
Array to authenticate against the pre-configured enVision appliance domain.
1.

Connect to the NetApp storage array using telnet from the enVision D-SRV appliance (which
is connected to the network switch, with a default IP address of 10.203.2.100).

2.

At the Username prompt type root.

3.

At the Password prompt type your factory default password.

4.

Set the time and timezone. The NetApp server must be set to the same time and timezone as
the D-SRV by setting both devices to the same NTP time source.
At the NIappStor prompt type date CCyymmddhhmm (where CCyy is the year, mm is the
month, dd id the date, hh is the hour, and mm is the minute. For example, 200603281521 for
a date/time of March 28 2006 15:21.

5.

Set the Windows domain. At the NIappStor prompt type timezone timezone (for more
information see the Data ONTAP 7.0 Software Setup Guide, Appendix B.).

6.

Set the Windows DNS domain. At the NIappStor prompt type options dns.domainname
Windows domain name (where Windows domain name is your unique NIC domain name).

7.

At the NIappStor prompt type cifs terminate.

8.

At the NIappStor prompt type cifs setup.


This process enables CIFS access to the filer from a Windows system. (Type ? for help at any
prompt and Ctrl-C to exit without committing changes.)
The following prompts display (type the responses shown in red text):
a.

This filer is currently a member of the Windows-style workgroup WORKGROUP.


Do you want to continue and change the current filer account information? [n]: y
Your filer does not have WINS configured and is visible only to clients on the same
subnet.

b.

Do you want to make the system visible through WINS? [n]: n


This filer is currently configured as an NTFS-only filer.

c.

Would you like to reconfigure this filer to be a multiprotocol filer? [n]: n


The default name for this CIFS server is NIAPPSTOR.

d.

Would you like to change this name? [n]: n

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Appendix E. Customer-Provided Storage


e.

Data ONTAP CIFS services support four styles of user authentication.


Choose the one from the list below that best suits your situation.
(1) Active Directory domain authentication (Active Directory domains
only)
(2) Windows NT 4 domain authentication (Windows NT or Active
Directory domains)
(3) Windows Workgroup authentication using the filers local user accounts
(4) /etc/passwd and/or NIS/LDAP authentication

f.

Selection (1-4)? [1]: 1

g.

Do you want to configure the filers DNS resolver service? [y]: y


Note: To operate correctly within an Active Directory-based Windows domain,
CIFS must use the DNS resolver service. That service is currently not configured on
the filer. You must either configure DNS resolver services or choose a different
authentication style.

h.

What is the filers DNS domain name? [ENVISION.nic]: unique NIC domain name

i.

What are the IPv4 address(es) of your authoritative DNS name server(s)?:
10.203.2.50

j.

Would you like to specify additional DNS name servers? [n]: n

k.

What is the name of the Active Directory domain? [ENVISION.NIC]: press Enter
(accepts default which is your unique domain)
Note: To create an Active Directory machine account for the filer, you must supply
the name and password of a Windows account with sufficient privileges to add
computers to the ENVISION.NIC domain.

l.

Enter the name of the Windows user [Administrator@ENVISION.NIC]: master

m. Password for master: your unique master username password


CIFS - Logged in as master@ENVISION.NIC.
n.

The user that you specified has permission to create the filers machine account in
several (x) containers. Please choose where you would like this account to be
created.
(1) CN=computers
(2) OU=Domain Controllers
(3) None of the above
Selection (1-3)? [1]: 1

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Appendix E. Customer-Provided Storage


9.

The following message displays:


CIFS - Starting SMB protocol...
Welcome to the ENVSION.NIC (ENVISION) Active Directory(R) domain.
CIFS local server is running.

10. At the NIappStor prompt press CTRL-D.

RSA enVision 3.7.x Getting Started Guide 60 Series

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