PROJECT CHARTER

WATER SUPPLY SYSTEM UPGRADING

IN PAGOH,IN KM 146.6,
NORTH SOUTH EXPRESSWAY

WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

TABLE OF CONTENTS

1 INTRODUCTION
1.1

EXECUTIVE SUMMARY

2 PROJECT AND PRODUCT OVERVIEW

2.1

BUSINESS BACKGROUND

2.2

BUSINESS NEED

2.3

PUBLIC HEALTH AND BUSINESS IMPACT

3 PROJECT SCOPE

3.1

OBJECTIVES

3.2

MAJOR DELIVERABLES

3.3

MILESTONE

3.4

SUCCESS CRITERIA & CONSTRAINTS

4 RISK ANALYSIS

4.1

RISK ANALYSIS

4.2

MITAGATION

5 BUDGET ESTIMATE

5.1

MAJOR STAKEHOLDER

5.2

PROJECT ROLE

5.3

COMMUNICATION

6 QUALITY & ACCURACY FINANCIAL ANALYSIS

10

7 PROJECT ORGANIZATION

11

7.1

ROLES AND RESPONSIBILITIES

12

8 PROJECT CHARTER APPROVAL

13

9 REFERENCE LIST

14

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

INTRODUCTION

1.1

EXECUTIVE SUMMARY

Pagoh RSA water supply in KM 34.4 North Bound Expressway, Since 2015 the
Pagoh RSA having several times of water shortage especially during peak hours &
peak season. The existing system was damaged because of the corrosion due to
ageing pipeline, panel tank & insufficient storage.

Pagoh RSA water supply upgrading is needed to fulfill the consumer usage

PROJECT AND PRODUCT OVERVIEW

2.1

BACKGROUND

Rest and Service Areas or better known as the RSA or R&R are facilities that provide
traveller a stop point during their long distance trip. Located every 80 to 100 kilometers, these
facilities are to ensure every highway user is made to feel as comfortable as possible to
enjoy their journey. This facilities provide toilets, food stalls and offer more than just a pit stop
for the weary traveller. Some of the available amenities include children's playground, petrol
stations, the prayer room for Muslims, auto-teller machines (ATM), rest shelters, public
telephones and air-conditioned restaurants.
However,Pagoh RSA recently facing a several water shortage problem, this matter affecting
the reputation of this RSA & PLUS BERHAD. It also bring a huge impact to the consumer
who come & visit this area and effecting most of restaurant owner & company that running
their business there.Most of the consumer avoiding to stop by this RSA due to this matter
causing them having a difficulty to use the facilities like toilet,prayer room & the business
entrepreneur to operate their business. Its also causing a huge loss for the rental profit to
PLUS BERHAD.
As a solution to this matter after several discussion with Management of Pagoh RSA, a
proposal have been drawn out to upgrade this RSA water supply system in order to solve all
these matters.

The Existing Storage Tank only can store until 10,000 gallon per tank & the
pipeline was corroded & have leakage.

The average current usage perday are 15,000 gallon per day which is 50% higher
than the storage amount.

The existing pipeline are corroded & leaking due to ageing of the material.

This matter is a critical issue that need a regular maintenance

That cost money, time & public health.

The existing pressure pump are not relevant any more to support the pressure that
we need to supply the water to new & larger diameter pipeline.
Need to be replace when we replace the tank

We are proposing for the water supply system upgrade in Pagoh RSA IN KM
146.6 North South Expressway, we also propose to start the upgrading works
after the festive season (school holiday) based on previous yearly consumer
usage record its the lowest usage of the expressway, from 15th January 2016 to
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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

the dateline estimation, the estimation for the project duration will 60days from the
commencement date & the project budget estimation will be around RM
326,500.00.

2.2

BUSINESS NEED

The water supply is a consumer need that we have provide in order to increase the
number of consumer visiting this RSA that will contribute to restaurant & show our
responsibility to the consumer to provide a well manage facilities.
The water in the supply network need to be maintained at positive pressure to ensure that
water reaches all parts of the network, that a sufficient flow is available at every take-off
point
The water is typically pressurized by pumps that pump water in to storage tanks
constructed at the highest local point in the network. One network may have several such
supply tank & sub tank directly been supply by the service reservoirs
Water supply networks are part of the master planning of communities, counties, and
municipalities. Their planning and design requires the expertise of resident engineer
& civil engineers, who must consider many factors, such as location, current demand,
future growth, leakage, pressure, pipe size, pressure loss, fire fighting flows, etc.
using pipe network analysis and other tools.

2.3

PUBLIC HEALTH AND BUSINESS IMPACT

The Corrosion of existing metal pipe & supply tank materials in the distribution system can
cause the release of metals into the water with undesirable aesthetic and health effects.
Release of iron from unlined iron pipes can result in customer reports of "red water" at the
tap . Release of copper from copper pipes can result in customer reports of "blue water"
and/or a metallic taste. Release of lead can occur from the solder used to join copper pipe
together or from brass fixtures. Copper and lead levels at the consumer's tap are
regulated to protect consumer health.
Hiring a water damage restoration company can make the cleanup process easier to
handle, as these companies employ experienced workers who know the best ways to
repair or replace damaged items and help with water damage cleanup.
It could impact a lot loss on cost to recovering the insufficient supply for the 3rd parties
supply like mobile supply from local authorities & third parties supplier.
be liable to a fine RM 50,000.00 Under the regulation Section 129 of WSIA 2006.

Under the regulation Section 129 of WSIA 2006

A person who uses or supplies any non-standard equipment, device, material, system or
facility that he knows or has reason to believe is a non-standard equipment, device,
material, system or facility to be used for any purpose of installing, working or operating
the equipment, device, material, system or facility commits an offence and shall, on
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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

conviction, be liable to a fine not exceeding fifty thousand ringgit or to imprisonment for a
term not exceeding six month or to both

3.1

PROJECT SCOPE
OBJECTIVES
The objectives of the water supply system upgrading in Pagoh RSA IN KM 146.6 North
South Expressway as follows:

3.2

To increase the amount of the water supply in sufficient unit 50% higher than current
storage
To supply a clean water for the needs of public health
To supply with sufficient speed (pressure)
To reserved sufficient amount due the shortage of main source of water supply
company
To reduce the maintenance cost
Increase the

MAJOR DELIVERABLES
The following table presents the major deliverables that the projects product, service or
result must meet in order for the project objectives to be satisfied.
Major Deliverable

Deliverable Description

Project Charter

Identifies the project need, cost, duration and creates

acceptance to begin project

Project Management Plan

Provides the stakeholders with risk, issue and other

project information related to their project

Project Schedule

Provides the stakeholders and project team with an

understanding of tasks to be completed and
timeframes associated with those specified tasks

Requirements Review

Walkthrough conducted by Business Analyst to achieve

approval from Business as to th proposed project
requirements

Design Review

Walkthrough conducted by Business Analyst to achieve

approval from Business as to the proposed project
design

User Acceptance Testing

Conducted in conjunction with Project manager,

Business Analyst, and QA that constitutes business
acceptance of the product

Deployment Plan

dentifies to the stakeholders and project team tasks

necessary to move application into production

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

3.3

EXECUTIVE MILESTONES
For Pagoh water supply upgrading projects, these milestones could be used to complete
the Funding Plan/Cost and Schedule.
Executive Milestones

Estimated Completion Timeframe

Pre commissioning

8th DECEMBER 2016

Demolishing of Existing
Existing Panel Tank
Existing Pipeline
Pressure Pump

15TH December 2016 to

30th December 2016

Replacement & Installation

New FRP Round Tank
New NON METAL Pipeline
New Pressure Pump
completed

30TH December 2016 to

15th January 2017

Inspection by Engineer & Expertise From PLUS

& PROPEL.
New FRP Round Tank
New NON METAL Pipeline
New Pressure Pump
Total Project Inspection

16th January 2017

Project Handover or Complete

17th January

Duration : 15days

Duration : 15days

Duration : 1 day

TIMELINE
Summary for project duration
Project Plan &

Inspection by Plus

Start work

Replacement

30th December 2016

15th January 2017

Expertise

16th January 2017

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Completed

17th January 2017

WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

3.4

SUCCESS CRITERIA & CONSTRAINTS

ASSUMPTIONS
The replacement & upgrading is proposed to solve on major water shortage problem.
One of the assumption is the RSA will be able to operate well without having a water
shortage disruption
This section identifies the statements believed to be true and from which a conclusion
was drawn to define this project charter

CONSTRAINTS
The will be a time constraints to developing a water supply system. The time estimation
for daily storage that we could supply to RSA area.
This section identifies any limitation that must be taken into consideration prior to the
initiation of the project.
The time estimation is needed to monitor a storage record for each day (so we could
know the real-time usage for data collection purposed)
This data collection will be useful for any next upgrading works, example like toilet or
extension of RSA area.
Example : if the next upgrading need extra 2,000 gallon of water per day,
In advanced we already know that our storage are sufficient supply or not.
Legal The Service must meet The Local authority requirement
Resources - End-user will not be available for testing during December 2016 and
January 2017.
Dependencies
This project delivers a service,& result that will be released with another new
improved, water supply that will effect the tenant in this RSA for their production or
Operation.

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

RISK ANALYSIS

4.1

INTERNAL RISK
The risk of several major water shortage due to installation of the replacement item, may
effect the supply rate during the project. This is List the risks that the project sponsor
should be aware of before making a decision on funding the project, including risks of not
funding the project

Risk

Details

Water shortage
-Risk for not doing the
Project

Without the upgrading:

Water shortage
-Risk for not doing the
Project

With the upgrading

Long term Water disruption

Consumer loss
Tenancy loss
Declining down

Short term water disruption(during the project

duration only)
- During the fitting for pipe line.
- During the replacement of new tanks.
- During the testing of pressure pump.

Risk During The Project

- Accidents
- Bad weather
- Unexpected Human Error (accident)
External Risk
- Water supply cut off from service reservoirs

4.2

MITIGATION PLAN

In order to mitigate this risk we will prepare a mobile supply tank that equivalent the
current supply amount.

Safety briefing & safety monitoring will be held by the Safety Officer.

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

BUDGET ESTIMATE
No. Item

Budget

Preliminary

RM

Demolishing

RM 10,000.00

Replacement

RM 150,000.00

FRP tank

Pipe line

Pressure pump

TOTAL BUDGET ESTIMATE

5.1

2,500.00

RM 162,500.00

MAJOR STAKEHOLDER
i)

Internal Stakeholder- PLUS BERHAD

ii) External Stakeholder- consumer & RSA tenant.

5.2

COMMUNICATION
OBJECTIVE OF COMMUNICATIONS:
To Update sponsor on status of the project, issue, risk & expectation management
communication to the team & stakeholder.
Primary communication methods :

Email

Meeting

Status Reports
.
LINE OF COMMUNICATION :
No. NAME

ROLE

HAIRUL AMRI

PROJECT MANAGER

NIZAM ABU

PROJECT EXECUTIVE

YUSAINI ALI

PROJECT MONITOR

SHAMUGAN

SAFETY OFFICER

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

QUALITY & ACCURACY FINANCIAL ANALYSIS

This project will be fully fund by PLUS BERHAD

We will be using 2016 Company Budget that been reserved for any upgrading works
Within RM 500,000.00 below.
No cost will be issue again on the maintaining the water supply system after the
upgrading

CHART 1.1 QUALITY & ACCURACY FINANCIAL ANALYSIS

140
120
100

storage

80

Maintainance

60

Shortage

40
20
0
1st Qtr

st

2nd Qtr

3rd Qtr

th

4th Qtr

From 1 qtr to 4 qtr this chart show that the shortage when higher drastically & the main
concern is on the storage & maintenance issue that cost a lot budget loss. The priority to
proceed on this proposal is high level.

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

PROJECT ROLE
ROLES AND RESPONSIBILITIES
This section describes the key roles & line of communication supporting the project.
Name &
Organization

Project Role

Project Responsibilities

WAN ALI RIDUAN

Project Sponsor

Person responsible for acting as the projects

champion and providing direction and support to
the team. In the context of this document, this
person approves the request for funding,
approves the project scope represented in this
document, and sets the priority of the project
relative to other projects in his/her area of
responsibility.

YUSAINI ALI
PLUS BERHAD

Project
Monitor/PLUS
Monitor

Employee who provides the interface between the

project team and the project sponsor.
Additionally, they will serve as the single focal
point of contact for the Project Manager to
manage day-to-day interests. This person must
have adequate business and project knowledge in
order to make informed decisions.
In the case where a contract is involved, the role
of a PLUS BERHAD Monitor will often be fulfilled
by a Contracting Officer and a Project Officer.

HISHAM AHMAD

Contracting Officer

Person who has the authority to enter into,

terminate, or change a contractual agreement on
behalf of the Government. This person bears the
legal responsibility for the contract.

Project Executive

A program representative responsible for

coordinating with acquisition officials on projects
for which contract support is contemplated. This
representative is responsible for technical
monitoring and evaluation of the contractor's
performance after award.

HAIRUL AMRI
PLUS BERHAD

Project Manager

Person who performs the day-to-day management

of the project and has specific accountability for
managing the project within the approved
constraints of scope, quality, time and cost, to
deliver the specified requirements, deliverables
and customer satisfaction.

STEVEN ROGER

Business Steward

Person in management, often the Branch Chief or

Division Director, who is responsible for the
project in its entirety.

Technical Steward

Person who is responsible for the technical dayto-day aspects of the system including the details

PLUS BERHAD

PLUS BERHAD

NIZAM ABU
PLUS BERHAD

PLUS BERHAD
WONG AIK
CHONG

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

Name &
Organization
PROPEL BERHAD

Project Role

SHAMUGAN

Safety Officer

PROPEL BERHAD

Project Responsibilities
of system development. The Technical Steward
is responsible for providing technical direction to
the project.
Person who is responsible for playing the lead
role for maintaining the projects information
security.

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

PROJECT CHARTER APPROVAL

The undersigned acknowledge they have reviewed the project charter and authorize and
fund the Water Supply System Upgrading in Pagoh in KM 146.6,North South
Expressway project. Changes to this project charter will be coordinated with and
approved by the undersigned or their designated representatives.
Business Steward,
Signature:

Date:

Print Name:
Title:
Role:
Project
Sponsor
Date:

Signature:
Print Name:
Title:
Role:

Project
Manager
Signature:

Date:

Print Name:
Title:
Role:

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WATER SUPPLY SYSTEM UPGRADING IN PAGOH,IN KM 146.6, NORTH SOUTH EXPRESSWAY

IN TEXT REFERENCE

Section 129 of WSIA 2006

http://www.span.gov.my/index.php/en/guidelines/product/overview
http://plus.com.my/index.php?option=com_content&view=article&id=75&Itemid=104&lan
g=en

An Empirical Analysis of the Quality of Corporate Financial Disclosure

Surendra S. Singhvi and Harsha B. Desai
The Accounting Review
Vol. 46, No. 1 (Jan., 1971), pp. 129-138
Published by: American Accounting Association

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