Professional Documents
Culture Documents
The Value Chain: Key Concepts
The Value Chain: Key Concepts
http://www.isc.hbs.edu/strategy/business-strategy/Pages/the-valuechain.aspx
Key Concepts
ACTIVITIES
The value chain is the activities involved in delivering value to customers.
COMPETITIVE ADVANTAGE
The activities, and the overall value chain in which activities are
embedded, are the basic units of competitive advantage.
SET OF CHOICES
Strategy is reflected in the set of choices about how the activities in the
value chain are configured and linked together.