Six key stages on the path to enlightenment were identified: s + a a) Nl Stage 1: In the dark Minimal awareness of ‘Smart Cities’ - “It doesn’t mean a great deal to me” Stage 2: Ears pricked Awareness but no involvement -“We don’t have the scale to get involved” Stage 3: Eyes and ears open Awareness and partial involvement - “As a council we have seen technology applied; we are interested in the potential of smart cities.” Stage 4: Eyes, ears and minds alert Awareness and involvement - “We have seen it implemented well and have started to implement our own smart technology...we are in the early stages but hoping to learn more.” Stage 5: The enlightened Leader in Smart Cities - “We have people working on ‘Smart Cities’, we understand how the technology can improve services and make the city more liveable in the future” Stage 6: The connected city Delivering smart solutions and engaging citizens at every stage, from design to delivery - “We’re moving to a customer-orientated business model. If they don’t want to use it, it won’t work.”