Professional Documents
Culture Documents
CRM McDonalds Scribd
CRM McDonalds Scribd
c!"0
#$
"%
"
&
' "
)
*
"
'
+
+
c0c
, c,0
(
0 c , #,
0 ;
+
$
(
'
((
'
'
'
(
'
'
"
'
p&
&
(
&
c $
)
,
'
0 $
&
(
&
R $p&
&
&
(
"
'
&
'
(
"
(
(
c #
(
'
(
(
.
"/
(
0
(
'
(
+
'
R
'
'
+
1
2
(
c #! $"
''
2
c $
0 $?
R $?
$
! $5
6
'
(
45
c $
0 $/
R $+ (
$2
c $
(
'
'
(
"
'
"
"
'
-88
', ,
,
c
,
,,0#,0 R,R
'8
,,
0$
',
,
5
R $
6
(
!
&
J
6
'
"
(
"
'
2
2
2
2
2
2
2
2
p(
2
'
(
"
9,
! $
'
(
(
5
"
1
(
(
+
(
"
9,
?
(
(
"
(
(
"
(
(
'
'
"
+
c $
7 "
(
(
(
'
"
0 $/
/
(
'
+
'
(
(
(
R $
(
"
"
9,
&
$2
&
(
(
(
(
(
"
(
'
p
(
(
'
6
(
((
'
1
'
(
#
'
'
"
"
c $
0 $
c!"0 #$
R$
-88
,
', ,
-88
0 c , #,0
J
,
,
, c,0
'8
,,
,,0#,0 R,R
8
8(