K.

Khalea Allen
4750 S. 1350 E.

Salt Lake City, Utah 84117

(208) 419-8410

Skills:

Excellent understanding and use of Windows, Microsoft Office, and internet navigation. Basic
usage of Apple/Mac systems and Excell. Excellence in communications, customer service,
and phone skills. Can work unsupervised, individually or as part of a team, and multi-task
while paying attention to detail. 50WPM and some 10 key use. Register use, handling of
money transactions, stocking, and national SafeServ certification.
Previous Employment:

Smith's Food and Drug: Store #77

September 2014 Current. Carolee Barker (801) 328-1683

402 6th Avenue, Salt Lake City, UT 84103

Money services associate, cashiering, Western Union PC agent, CheckFree Billpay, loyalty
card information, customer issue resolutions, product returns, hand scanning tasks and
discounts, stocking of organic aisle, cigarettes, razors, and security items. Date code
maintenance, and assisting customers find items.
University of Utah: Teaching and Learning Technologies
December 2013 April 2015. Jake Dahdah (801) 581-3170
1705 E Campus Center Drive, Milton Bennion Hall Room 207, Salt Lake City, Utah 84112

Technical service engineer - Receive/direct visitors, answer phones, emails and in person
queries, assistance with equipment inquiries. Technical assistance over the phone or in
person, courier equipment as needed.
Arminen Gas, LLC
May2013 April -2014. Dawn Christensen (801) 486-9491
1111 E 3300 S, Salt Lake City, UT 84106

Cashier, Attendant - Maintenance of all equipment and run of till, handling of money
transactions, stocking of store and courtesy items inside and out. Assisting customers with
car wash and general cleaning duties.
Lexington Law Firm
March 2012 - March 2013. Joshua Taylor (800) 768-2305
360 N. Cutler Drive, North Salt Lake, UT 84054

Paralegal, Customer Service Dept/Credit Repair - Accepting client calls and answering
questions regarding credit cases and education/altering of case files and issue resolution.
Some outgoing informational calls.
C3: Customer Contact Channels
October 2010 - March 1012. Kimberly Evans: (801) 656-6311
5215 Wiley Post Way, Salt lake City, UT 84116

Customer Service Representative - Accepting of insurance member calls to alter/answer

questions about accounts. Federally trained Medicare Agent and specialized in
pharmaceutical issue resolution.
Education:
Salt Lake Community College 2016 current. Salt Lake City, Utah.
College of Southern Idaho - 1999 2000. Twin Falls, Idaho.
Skyline High School Graduate 1999. Idaho Falls, Idaho.