Adam K.

Young
Dayton, OH 45431
937-258-2112
adamyoung2222@yahoo.com
Objective
Wishing to secure a position in Information Technology as an IT support specialist in a challenging
environment.
Hardware
Cisco 2621 XM routers, Cisco Catalyst 2950 switches, SUN SPARC2, SPARC5, SPARC10, E6500, DG
AVIION SERVER, IBM CPU'S 3090, 3033, 4341, 4368, 370-148, 9370, AS400, IBM DASD 3345, 3350,
3370, 3375, 3380, 3390, 3990, EMC 4832-2 (Symmetrix System Array) IBM TAPE 3420, 3422, 3480,
3490, IBM Communications 3705, 3725, 3745, VAX 11/750, 3600, Various printers. Various PC's and
Macintosh models, Tablets.
Software
CISCO IOS, ORACLE8i, PL/SQL, PERL v5.x, SUN SOLARIS v2.X, NFS, MS WINDOWS NTv4.0, MS
EXCHANGE v5.x, MS OUTLOOK, SCO UNIX, MKLINUX, MVS/ESA, VM/HPO, VMS, DOS/VSE, JES2, CICS,
MULTSESS, VTAM, TCP/IP, VPS, TSO, OMEGAMON, NETVIEW, IDMS, SQL, DB2, CA-DISPATCH, CAMANAGER, DB/REORG, FAQS, OLLE, WIN3.1, WIN95, WIN98, WIN2000, WIN XP, WIN 7, WIN 8.1, MAC
OS, Microsoft Security Essentials, Android.
Education
Bachelor of Science in Computer Science - Boston University - 1989
Warren County Career Center - South Campus - MCITP Program - 2013
This program includes certifications from CompTIA in A+, Network+, and Security+ and new Microsoft
certifications for Windows 7, Windows Server 2012 and enterprise support. The program wraps up with
Cisco ICND 1 + 2.
World Wide Consulting Services Inc. - 2010 - Sales Consultant

Microsoft Certified Technology Specialist - (MCTS) - Windows Server 2012 Administration exam pending
Microsoft Certified Technology Specialist - (MCTS) - Windows 7 Configuration - 2012
Cisco Systems - Cisco Certified Entry Network Technician - (CCENT) 2013
Computing Technology Industry Association (CompTIA) Server+ - exam pending
Computing Technology Industry Association - (CompTIA) - Security+ - 2014
Computing Technology Industry Association - (CompTIA) - Network+ - 2011
Computing Technology Industry Association - (CompTIA) - A+ - 2011
Computing Technology Industry Association - (CompTIA) - Linux+ - 2002
Sun Microsystems Certified Systems Administrator - 1999, 2000
Microsoft Certified Systems Engineer - (MCSE) 1998

Employment History
Serco Inc Computer Operator III, Fairborn, OH
November 2015 September 2016
CMS Contract (Government contract for the Centers for Medicare and Medicaid Services)
Incident management from start to resolve
We used some of the following in our environment:

Work tickets in Solarwinds ticketing system with Orion SNMP monitoring

Research ticket issues and escalate ticket to other departments after collecting information
Support of various web applications: Appian, LMS, CenturyLink and Centurylink call monitoring
Support on boarding and off boarding processes
Manage Active Directory for Windows Server 2008 R2 and 2012 R2 with Win 7 and 8.1 clients
Research network access issues with VMware, Cisco VPN, RSA and Citrix (Citrix Manager)
Monitor tickets for Cisco VoIP issues and collect information on Cisco 3942 VoIP phones
Work on any shift and weekends
Received training on ISO 9000 and ITIL methodologies
Follow all standard operating procedures

Cox Media Group Ohio - Print Technology Center, Franklin, OH

Packaging Associate

July 2010 November 2015

Feed pre-printed ads and newspaper sections into Heidelberg NP632 insertion machine, operate
powered strapping equipment, operate electric skid lifts, stack down and storage of printed material from
press delivery systems, and other duties as assigned. Promotion to Bindery associate.
Wayside Marketing - Sr Systems Engineer, Dayton, OH
Real Estate and Internet Marketing

February 2004 - July 2010

An Information Technology and Internet marketing agency

Internet Marketing involved some of the following:
Created and managed sequential auto responder databases (the list)
Created and managed pay-per-click advertising campaigns
Research and manage social media to increase brand awareness
Develop and manage Search Engine Optimization practices using various web 2.0 properties
Plan and manage conversion of traffic into buyers with split testing
Increase ticket size by suggesting up sells, down sells, and OTO's
Monitor and analyze web traffic with web business intelligence software
Research, plan, and manage the internet business blueprint for each company
I have a passion for internet marketing software and can learn everything you need quickly
Plan, organize and manage the copy writing and graphics team
I use Adobe GoLive to create and modify landing pages, squeeze pages, mini sites and templates
I am giving you direct access to the sites below without going through a squeeze page.
Just copy and paste the links below into your browser to go to each example site.
http://www.cavemanads.net/WMERP
Use the sign in name on the page.
http://www.cavemanads.net/examplehealth Try this on your mobile device.
http://www.cavemanads.net/mobile Try this on your mobile device.
http://www.cavemanads.net/examplesite lead capture example (deactivated).
http://www.cavemanads.net/qrcode Create your own qr code.
Planned and installed all office network computers and equipment.
Planned and wired Gigabit backbone switch with CAT 5e cabling.
Installed and configured a WAP (wireless access point) that I put together.
The WAP runs Monowall which is a BSD based OE.
Installed software for web publishing, accounting, and security.
Installed domain software and scripts to automate as much as possible.
Installed open source applications into domain to demonstrate how to drive total cost efficiency.

Xintra Institute of Technology Malden, MA

Sr. Sun Microsystems/Redhat Linux Unix Administration Contractor

October 2000-January 2004

Redesigned existing class that allowed the school to boost tuition 50% per student
Designed two new classes for the school to market to the public

Implementations of Oracle on Solaris and Redhat Linux.

Unix administration such as: create user accounts, server security, Sendmail, NFS, TCP/IP, shell
scripting, software installation and patch management, network configuration.
Plan and install Solaris, Linux and Windows servers and workstations.
Plan, install and configure the Network for the servers and workstations.
Bio informatics program includes PERL v5.x and ORACLE8i PL/SQL in a SUN Microsystems Solaris
or Redhat Linux operating environment.