TELEPHONE CONVERSATION

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Yala, Rajabhat University, how may I help you?

Hello, good morning. How can I help you?
Could I speak to Miss Cramer?
May I speak to Miss Cramer?
Is Miss Cramer there, please?
Yes. Just a moment, please.
May I know whos speaking, please?
Who shall I say is calling?
Its Tony Smith speaking.
This is Tony Smith.
Thank you. Please stay on the line while I connect you to Miss Cramer.
Is that 35599?
Is that Yala Rajabhat University?
No, Im sorry. You must have dialled the wrong number.
Yes. Who would you like to speak to?
Mr, Bennet, please.
Im sorry. Hes not in. Can I take a message?
Im sorry. Hes out of the office. Would you like to leave a message?
Im sorry. Hes not here at the moment. Would you like to leave a message?
Ill call back later, thanks.
Yes, kindly tell her that _______.

TELEPHONE CONVERSATION
1. A:
B:

A:

B:
A:
2. A:
B:
A:
B:

A:

Yala, Rajabhat University, how may I help you?

Hello, good morning. How can I help you?
Could I speak to Miss Cramer?
May I speak to Miss Cramer?
Is Miss Cramer there, please?
Yes. Just a moment, please.
May I know whos speaking, please?
Who shall I say is calling?
Its Tony Smith speaking.
This is Tony Smith.
Thank you. Please stay on the line while I connect you to Miss Cramer.
Is that 35599?
Is that Yala Rajabhat University?
No, Im sorry. You must have dialled the wrong number.
Yes. Who would you like to speak to?
Mr, Bennet, please.
Im sorry. Hes not in. Can I take a message?
Im sorry. Hes out of the office. Would you like to leave a message?
Im sorry. Hes not here at the moment. Would you like to leave a message?
Ill call back later, thanks.
Yes, kindly tell her that _______.