Professional Documents
Culture Documents
KSL, PPD, y 2, S 2
KSL, PPD, y 2, S 2
Development
Submitted by MG KYAW SWAR
LIN
Y-2, S-2
Business Management
Table of Contents
1.
Introduction...................................................................................................................... 2
2.
Objectives........................................................................................................................ 2
3.
Executive summary.......................................................................................................... 3
4.
Assignment...................................................................................................................... 4
Recommendation........................................................................................................... 35
6.
Conclusion...................................................................................................................... 35
References............................................................................................................................ 36
Bibliography.......................................................................................................................... 36
1. Introduction
The title of the assignment is Personal and Professional Development. The purpose of the
assignment is to understand how self-managed learning can enhance lifelong development, be
able to take responsibility for own personal and professional development, be able to implement
and continually review own personal and professional development plan, and be able to
demonstrate acquired interpersonal and transferable skills.
2. Objectives
-
3. Executive summary
The title of the assignment is Personal and Professional Development. The purpose of the
assignment is to understand how self-managed learning can enhance lifelong development, be
able to take responsibility for own personal and professional development, be able to implement
and continually review own personal and professional development plan, and be able to
demonstrate acquired interpersonal and transferable skills. I describe about my self-managed
learning methods. I will discuss my personal and professional development plan.
4. Assignment
Task-1 understanding self-managed learning can enhance
lifelong development
(1.1)Evaluating the approaches to self-managed learning
According to (Johns, 2012), for every individual to build their own place and to sustain in any
organizations, it is very much essential to develop their skills on a regular basis so that they can
be able to grasp opportunities that revolve around them. By developing personal and professional
skills, one can overcome various challenges that arise between their paths of glory.Personal
development is a procedure through which an individual enhance their skills, identity, talent,
quality of life, realize their dreams and aspirations and also attain their various goals of their life
(Cassidy, 2006.). Further, it includes achievement of knowledge and skills in order to conduct
their work and ensure career growth over a time period (Ottewill, 2002).
(www.c3l.uni-oldenburg.de/cde/media/readings/dunlap99.htm)
Leadership skill can be gained by becoming class representative and taking various
responsibilities on my shoulders.
Apart from these, there are various benefits from self-learning to the organization that I will have
after accomplishing my course. These are described below:
Effective decision making skills of mine will help the company in minimizing their loss
or expenses and also assist in maximizing their profit sharing.
Problem solving attitude will prevent company in landing from any problem.
Self-managed learning helps me to work along with flexibility. This will be beneficial for
the organizations and this will help in attaining their corporate goals.
developing leadership and presentation skill and I have already started taking initiatives in this
context. I am emphasizing much on this part only because from this I can be able to groom my
personality and capability too and this will ultimately help in meeting with other skills.
Mission
Personal
Professional
Administration
from
the
businessmen
(entrepreneur) in Myanmar.
Wolverhampton University
within four years.
Professional Objectives:
house.
Moderate
Weak
Oral skills:
Pronunciation
Vocabulary base
Grammar use
Fluency
Delivery/interpretati
on
Written skills:
Spelling
Clarity
Letter writing
Report writing
Reading
Speaking/
Presentation
skills
Listening/
Understand
ability
Skills needed for my personal objectives are:
I.
II.
III.
IV.
V.
I.
II.
III.
IV.
V.
Management skill
Leadership skill
Innovation skill
Persuading skill
Language skill
Sociable
Hardworking
Trilingual
Presentation skill
Creativeness
Good at focusing
WEAKNESS
OPPORTUNITIES
Modern education
Supported family
ASEAN Economic Community
(AEC)
IT skill
Sensitive
English 4 skills
Teamwork skill
Decision making skill
Communication skill
Time-management skill
THREATS
Family Affairs
Technology Changing
Lack of competition
Unpredicted incidents that
I.
II.
III.
IV.
V.
of Objectives
Strategy
Time-bound
Development
(AUG-JAN
1.
2015)
Aug 10 to 17
skill
put
is weeks
practice
Can
to
weeks
(swimming)
stroke
Slide exercises
and
Breaststroke
within 3 months
-To get fit and
strength
many
2 newspaper
and
body
weekend
Backstroke, physical
Butterfly,
Read
everyday
do - To give 4-5 - To swim
2.Sport
swimming
Activity
To go swimming
club/pool
- Physical exercises
- Diet plan
19
within 3 to 4
months
-
To
increase
weight 100lb to
120 lb.
3. English 4 - Able to read skills
going to bed.
able
to - Self-study
understand
and -
To
answer
the
put
practice, within 5
months
-
Can
write,
(upper
intermediate
level)
to
4.Time
months
- Go into the - To manage - Able to delegate Sep 16 to Dec 30
management
discussion
skill
the
tasks
- Need to start early
subjects;
Employee
on time
relation,
HRD,
within 5 months
- To get five -Effectively
subjects;
manage
everyday
Employee
classes
Attend
relation,
HRD, assignments
on time
cash
Attend
everyday
6 months
problems
- To know about
concern
the finance
- To get LCCI-3
certificate within
6 months
and talk with many people within four months. By doing these ways, I can develop my personal
development.
for
Management skill
Leadership skill
Innovation skill
Persuading skill
Language skill
Visual learning style is able to found in people who can easily learn through reading or seeing
books, articles and others. Charts, images, memories, mind maps and colors are useful things for
recalling memories for the visual learners.
Auditory learning style can learn lessons and things through listening their own voice or other
peoples voice. They learn mostly from talk shows, discussion clubs, conferences and radios.
Most of musicians are auditory learners as they learn together with rhythms and tunes. Auditory
learners usually improve their skills from debates, conversations, hearing other peoples reading
or experiences.
Tactile learning style is one of the best learning things in reality. They can learn through
experiencing or doing things. They usually try to understand things by doing practical. They take
part in role plays, trips, volunteering activities and studying with others.
Kolbs learning styles
Active
experimentati
on
(planning/tryi
ng out what
you have
learnt
Concerate
Experience
(doing/ having
an experiance
Abstract
conceptualisa
tion
(concluding/
learning from
an
experience)
Reflective
observation
(reviewing/
reflecting on
the
experience)
Honey and Mumfords learning style can also evaluate our learning styles. There are four types
of learner:
Activists
Reflectors
Theorists
Pragmatists
Activists mean: As I believe in learning with passion and enthusiasm and I enjoy working and
learning because I feel that if someone want to become expert in his or her field that person
should enjoy working. I have the flexible personality which makes me more adaptable to
different situations.
Reflectors mean: I have the this thing in my personality that I like to observe things and analyse
them before coming to conclusion, I always believe in making decision on present past facts. So
I have identified that this style suits best for me and it gives me more opportunity to get more
information.
Theorists indicate: As it is in my habit that I am more punctual and active and so through this
style I can get more discipline and I can make my life more systematic. I like to solve problems
logically and with experience. This learning style makes me more understandable and it give me
better chance to learn.
Pragmatists mean: A person who enjoys working on real-life projects appreciate to people who
gives useful feedback and coaching. They are essentially practical and they challenge to the
problems. The processes and activities required to implement the development plan
Skills needed to improve
Activities
Teamwork skill
English 4 skills
group decisions
Search online-training, take self-study, Private
IT skill
Communication skill
tend to think my experiences and use them for a better decision. Doing this way I think, one day
I will achieve my goals.
of Objectives
Strategy
Activity
Time-
Developmen
bound
(AUG-JAN
2015)
Remark
1.
skill
Read
during
2 -
17
Read
many
put
is weeks
magazine every
practice
day.
-
To
give
hours everyday
do - To give 4-5 - To swim every Aug 19 to Accomplished
2.Sport
(swimming)
and
Can
swimming -
such
Doing -
as some
Backstroke,
weekend
To
go
swimming
physical
club/pool
stroke
exercises
and
Breaststroke
within
Nov 19
Physical
- Diet plan
3
months
-To get fit and
strength
body
within 3 to 4
months
- To increase
weight
100lb
to 120 lb.
3. English 4 - Able to read - To attend - To read at least Aug 20 to Accomplished
skills
able
to - Self-study
put
into 20)
practice, within
5 months
- Can
write,
speak
and
listen
within
(upper
intermediate
level) 5 to 8
4.Time
months
- Go into the - To manage -
management
discussion
skill
the
Able
delegate tasks
Employee
on time
relation, HRD,
and
Dec 30
- Need to start
subjects;
MHR,
to Sep 16 to Accomplished
Take
some
Breaks
HRM,
Research
project within
5. HND
5 months
- To get five -Effectively
subjects;
manage
everyday
Employee
classes
Finish
assignments on
MHR,
time
and
HRM,
Research
project
by
having D in
at least
and -
Jan 15
6. LCCI-3
everyday
statement
- Try to solve
within
classes
6 - Self-study
months
-
To
about
the
Jan 14
to Not
accomplish
problems
lecture
the
finance
- To get LCCI3
certificate
within
months
In above development plan, some of the areas of development are accomplished. But Im not
accomplishing the area of development LCCI-3, it cannot get on time. Because I didnt get any
class concerning with LCCI-3. I have also not enough time to attend this class. Therefore the
area of development LCCI-3 is not accomplished.
group of similar individual could achieve. Team members must be open to these differences and
not let them rise into full-blown disputes.
In this conflict, at first all the member should need to agree to communicate.
The most important thing throughout the resolution process is for everyone to keep
communications open. The people involved need to talk about the issue and discuss their strong
feelings. Active listening is essential here, because to move on you need to really understand
where the other person is coming from.
The second way is to analyze in smaller groups Break the team into smaller groups, separating
people who are in alliance. In these smaller groups, analyze and dissect each position, and the
associated facts, assumptions and beliefs. Which facts and assumptions are true? Which are the
more important to the outcome? Is there additional, objective information that needs to be
brought into the discussion to clarify points of uncertainly or contention? Is additional analysis or
evaluation required?
As well as being able to handle conflict when it arises, teams need to develop ways of preventing
conflict from becoming damaging. Team members can learn skills and behavior to help this.
Here are some of the key ones to work on:
Dealing with conflict immediately avoid the temptation to ignore it.
Being open if people have issues, they need to be expressed immediately and not
allowed to fester.
Practicing clear communication articulate thoughts and ideas clearly.
Practicing active listening paraphrasing, clarifying, questioning.
Practicing identifying assumptions asking "why" on a regular basis.
Not letting conflict get personal stick to facts and issues, not personalities.
Focusing on actionable solutions don't belabor what can't be changed.
1
Encouraging different points of view insist on honest dialogue and expressing feelings.
Not looking for blame encourage ownership of the problem and solution.
Demonstrating respects if the situation escalates, take a break and wait for emotions to
subside.
Keeping team issues within the team talking outside allows conflict to build and fester,
without being dealt with directly.
(b)
A manager is concerned about the poor time keeping of a junior manager who directly reports to
her. This is both arrival times and the late delivery of completed work.
In this type of conflict, as a manager, I will do face-to-face communication methods. When I
meet him, I should need to ask the individual questions such as:
He lives 15-minutes walk away from the office
He has no kids, no ride-shares or public transport to deal with, etc.
He lives with his girlfriend who goes to work at 7am every morning, so she's not holding
him up
And I should express my problems with his lateness.
I'm sat at my desk at 9am waiting to ask him questions with no idea what time he'll be
there
There could be an issue that needs his immediate attention at 9am. Unlikely, but there
could be.
If one of those issues arose, and my boss phoned to me to ask what was going on, telling
him the staff member responsible hasn't turned up for work yet sets a bad precedent for
my management of the team.
It makes other members of the team feel they can turn up late as well, which only
amplifies the above issues
(c)
There is poor liaison between the front and back offices of the organization and this is leading to
poor customer services, with billing and customer complaints.
I think, the problem of poor liaison between the front and back offices of the organization is the
distance between the front and back offices. The two offices are away from each other, they are
also lack of communication with each other. Another possible problem of communication
between departments is lack of group working skill. There are some delays in sharing
information as some of the employees dont have enough experience and technical skill. Also,
because of the laziness of some employees, some of the data files are not transferred to the
respective department in time. As half of the employees have off day during weekends, the
inexperienced employees have to wait for them if they dont work how to do. To solve this
problem, I made pairs to work together and to switch partner every month in order to gain
relationship between the employees.
(d)
A manager has received an email from a customer complaining that the services received during
their stay and manner. Five star Hotel is nowhere near to the familys expectation.
To:
henryaungmin@email.com
Cc:
aungaung@email.com
From:
fivestarhotel-5@email.com
Subject:
Thank you.
Yours sincerely,
Five Star Hotel-5
(General Manager)
(e)
A manager wishes to inform her team about a department retreat coming up in two weeks time,
which details all of the relevant information.
Marketing Department
Ref: 023HR2015
From:
Date: 23.12.2015
Subject:
Department retreat
I am pleased to be writing today with information regarding our monthly retreat. This months
retreat will be held on Thursday and Friday at Park Retreat Centre in Yangon, Myanmar. The
First Runner Ltd Retreat has always been a highlight for our company and this month will not be
an exception to that tradition. Over the course of the retreat our staffs will be challenged to
consider about the new plan and new goals of our organization.
With this in mind, I would like to attend everyone and opportunities available here at First
Runner Ltd. The enclosed flyer describes what our goals are, what are our new plans. I
encourage you to read this information carefully and actively participate in our new plan. In
addition, employees can obtain new knowledge, opportunities and challenges.
I realize that this period puts pressure on marketing department staff alike, but I would appreciate
your cooperation in working as many hours of overtime as you feel able.
Signed:
Copies to: All staff (Marketing Department)
(f)
Vision and Mission statement describes what the company is providing to society?
The motivation is very important for all employees to achieve the organization objectives. So as
to complete tasks and to get the organization objectives their allocated jobs efficiency and
effectively could be done only when they are motivated. Here are the motivation theories to
assess the workers needs and what are the things that will motivate them to do work and to
achieve the organization objectives.
And we used monetary and non-monetary motivation in our organization. The two motivation
methods help the organization to gain the goals and objectives.
In our team, we give monetary motivation such as bonus, promotion, financial incentive and
profit sharing. Non-monetary motivations include such as recognition, giving vacation trips,
flexibility.
We also used 360 degree feedback to develop the activities of team members. 360 degree
consists of performance data generated from a number of sources, who can include the person to
whom the individual being assessed reports, people who report to whom, peers and internal and
external. 360 degree feedback is mainly used for development program.
1
We want to get organization objectives; we need to monitor our team member performance.
Performance appraisal is very useful to monitor the performance.
Performance appraisal is essential to monitor the team members performance. If we use this
appraisal in our business, it is very easy to achieve the organization objectives.
Team building mean, team members and leaders have to work together to achieve organizational
objectives.
The following power point is the nature of teamwork.
A team is a small group of people who work actively together to achieve the organizational
objectives.
Working as a team, the team members should avoid the above behaviors. By avoiding those
behaviors, team can do work more effectively and efficiently and easy to achieve the
organisaiton objectives.
Task-5
Learning styles were established by Peter Honey and Alan Mumford, based upon the work of
Kolb, and they recognized four distinct learning styles or preferences: Activist, Theorist;
Pragmatist and Reflector. There are four styles suggested for Honey and Mumford
1. Activist- Activists include themselves completely and without bias in new experiences.
They enjoy the here and now, and are pleased to be led by instant experiences. They are
open-minded, not skeptical, and this tends to make them enthusiastic about anything new.
They tend to act first and reflect the consequences afterwards. Their days are packed with
activity.
2. Theorist- Theorists adapt and incorporate observations into composite but logically sound
theories. They think difficulties through in a vertical, step-by-step logical way. They
integrate dissimilar facts into coherent theories. They tend to be perfectionists who won't
rest relaxed until things are tidy and fit into a rational scheme. They like to examines and
synthesize. They are keen on basic assumptions, principles, theories models and systems
thinking. Their philosophy prizes rationality and logic. "If its logical its good."
3. Pragmatist- Pragmatists are strong on annoying out ideas, theories and techniques to see
if they work in exercise. They absolutely search out new ideas and take the first
opportunity to trial with applications. They are the sort of people who return from courses
brimming with new ideas that they want to try out in practice. They like to get on with
things and act quickly and confidently on ideas that attract them. They tend to be annoyed
with ruminating and open-ended discussions. They are essentially practical, down to earth
people who like creation practical decisions and solving problems. They reply to
problems and chances 'as a challenge'. Their philosophy is "There is always a better way"
and "If it works its good".
4. Reflector- Reflectors similar to stand back to consider involvements and observe them
from many diverse perspectives. They collect data, both first hand and from others, and
favor to think about it methodically before coming to a conclusion. The thorough
collection and analysis of data about experiences and events is what counts so they tend
to delay reaching conclusive conclusions for as long as possible.
When considering the personal and professional development plan are based on the persons
needs. There is such kind of needs necessity for the personal and development plan such as
1. The personal and the professional development helps to demonstrate and encourage
reflective training and the development needs recognized in appraisal should be attended
to through these processes. Therefore identify the training is the need of the personal and
the professional development plan too
2. The number of needs does not essentially correlate with the effort obligatory by the
learner. Therefore the duty is identified through the personal and the professional
development plan
3. Defining the factors that the appraise feels have an important positive and negative
inspiration on motivation is a significant part of easing appropriate commitment to
personal and professional development. So, this need has to identify the personal and the
professional development too.
4. Personal and professional development which is identified the persons requirement,
below the figure is illustrating the needs of the person.
5. Recommendation
As a recommendation, I discussed personal development plan and certain goals are set which
needed to be achieving through personal development plan. In this assignment I also described a
table for future development plan is made and in this table all the future targets and their
importance is shown. Moreover, I also explained the personal skills which needed to be
improved are identified and certain actions are set to be taken to achieve this personal
development plan.
6. Conclusion
Hence, from this assignment it can be concluded that personality development pays a crucial role
in enhancing the employability skills and gaining an edge over other individuals. By effectively
managing various elements that are related to personality i.e. attitude, beliefs, thinking power,
leadership skills, and various other key skills and talents, all can be able to gain my personal and
professional development.
References
Bibliography
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