CONFIDENTIAL

/MGT132/AGR145

UNIVERSITI TEKNOLOGI MARA

TEST 1

COURSE

HUMAN RESOURCE MANAGEMENT

COURSE CODE

AGR 145/215
MGT 132

PROGRAMME

DIPLOMA IN PLANTING INDUSTRY MANAGEMENT

PROGRAMME
CODE

AT110

DATE

TIME

Name

: _____________________________

Students ID: _____________________________

Class

:_____________________________

Lecturer

:_____________________________

PART A
PART B
PART C
PART D

/15
/15
/20
/40

TOTAL

/100

SECTION A: Circle the correct answers

1. Even though every step in the selection
process is important, the most critical is the
decision to

6. Aqila evaluates firms based on her

perception of the company, where the firm is
suits her emotional need, image, and
personality. Which one the approach that
Aqila used for her job choice?

A. accept or reject candidates

B. implement a job test
C. use application forms
D.check references

A. Recruiting Approach
B. Objective Approach
C. Subjective Approach
D.Mechanical Approach

2. A list of minimum qualification or

requirements needed by an employee to
perform a job is known as

7. Which of the following is not suitable to

be an alternative planning for surplus of
employee?

A. coaching
B. job analysis
C. job specification
D. apprenticeship

A. Offer incentives for early retirement

B. Recruiting retiring employees on a part
time basis
C. Do not replace employees who
retire/leave
D. Transfer or reassign excess employees to
departments who need extra workers

3. Nora Danish does get paid on hourly basis

and also overtime. Her occupation is might
be
A. Doctor
B. Lawyer
C. Plumber
D. Lecturer

8. Introducing a new employee to the

organization by exposing them to
information related to the company is the
process of

4. Which of the following is considered as

an advantage of external recruiting?

A. training
B. orientation
C. validation
D. coaching

A. Better employee morale

B. Better assessment abilities
C. Bring new blood to the organization
D. Shorter adjustment time

9. Trainees are presented with a written

description of an actual or hypothetical
problems in an organizational setting is the
training method using

5. Shahrul Ashraf Kumar works as Assistant

Manager at fast food restaurant. He
nominated himself after get interested for
the job opening in his company. What the
name of the process?

A. case studies
B. lectures and seminar
C. simulation
D. computer assisted training

A. Job action
B. Job bidding
C. Job analysis
D. Job Fair

10. The employee is trained by an

experienced supervisor or senior employee
through a logical sequence of step or step by
step process is training method of

A. vestibule training
B. coaching
C. job instruction
D. job rotation

13.
14.

11. The selection process include the

following except

19. When new technology is implemented,

some jobs may be obsolete and thus
employees can be

A. testing
B. screening interview
C. application form/resume
D. validation

A. dismissed.
B. retired.
C. downsized
D. demoted.

12.

SECTION B: Write T for true statement and F for false statements

1. The main purpose of forecasting demand for human resource is to encourage the employees
to work with the organization
2. The process of obtaining information about jobs by determining their duties task or activities
is call job analysis
3. Generally speaking, the more applicant, the more complicated the selection decision is
4. The checking background candidates give the manager a chance to learn about the
candidates ability to communicate, personality and appearance
5. Applicant decide which job offer to accept based on Subjective Approach such as pay,
location and opportunity for advancement
6. Orientation is normally conducted and completed during the first week of recruitment
7. Job description include job title, job summary, responsibilities, task and duties

8. Downsizing within a company is a result of economic depression

9. Providing incentives and benefits is not include in practices and policies of human resource
management
10. Better salary offer from another company causing of turnover

11. Equal Employment Opportunity (EEO) will control the rate of turnover

12. Decentralized will make the company be competitive high performer

13. Recruit retiring employee on a part time basis is one of the planning for shortages

14. Do not replace employees who retire or leave is the way to solve the shortage
problem
15. Beside for recruitment and selection process, the other uses of job analysis is for
compensation purpose
16. One of the methods of external recruiting is using internet.

17. Voluntary retirement means the employee is given the freedom to decide when to
retire.
18. The main purpose of forecasting demand for human resources is to encourage the
employees to work with the organization.
19. Job rotation is the implementation of lateral transfers allowing employees to work at
different Jobs in an Organization.
20. Off-the-job training is preferred by most companies because it provides little or no
disruption to regular work.

SECTION C:
QUESTION 1
List five (5) alternatives for shortage of employees.

(5 marks)

QUESTION 2
Distinguish between on-the-job training and off-the-job training.

(5 marks)

QUESTION 3
lllustrate the following terms and give their examples:
a) Turnover
b) Compensation

(5marks)

QUESTION 4
Describe two (2) benefits of orientation program.

SECTION D

(5 marks)

QUESTION 1
Give the definition of human resource management and discuss five (5) factors to be faced by
human resource manager due to numerous influence and challenges.
(12marks)

QUESTION 2
Job analysis has traditionally been conducted in a number of different ways because
organizational needs and resources for conduction job analysis differ. Selection of a specific
method should be based on the purposes for which the information is to be most feasible for a
particular organization. Describe the methods of job analysis.
(10 marks)
QUESTION 3
Discuss the five (5) methods used to attract external applicant to apply vacancies in an
organization
(10 marks)

QUESTION 4
Training and development approach can be categorized into four (4). Kindly explain that
categorized
(8 marks)

QUESTION 5
List and explain simply the step in training and development process
(10 marks)

Ladies and Gentleman, SAMBUNG!!!

END OF QUESTION PAPER,