IT SKILLS

AIM
To equip Probationary officers with the necessary Information Technology Skills to
undertake training requirements during CTP.

To provide an insight about the increasing role of IT in governance.

LEARNING OUTCOMES

After studying this course, the probationary officers will be able to:1. Learn Effective by use of Microsoft Word 2007, Excel 2007, & Power Point 2007.
2. Make effective use of internet for research and public sector management.
3. Apply knowledge of IT to improve service delivery to public through e-governance
initiatives.
COURSE OUTLINE
Topic

Description
1.1

Microsoft Word

1.2

Microsoft Excel

1.3

Microsoft Power Point

Module 2:

2.1

Email and Internet

Public Sector Use of

2.2

Case Studies about strategic use of

Module 1:
Microsoft Office

I.T.

governance.

Reference Material
Manual of Microsoft Office 2007
Course handouts

IT in

PROFESSIONAL AND SOCIAL ETIQUETTE

AIM
To acquaint the probationary officers with the conventional rules of social
behaviour and professional conduct
To enable the probationary officers to carry themselves professionally, as well
groomed, dignified and disciplined officers
LEARNING OUTCOMES

After participating in this course, the probationary officers should be able to:1. Understand components of professional conduct
2. Appreciate the importance of discipline, regularity, punctuality and time
management in professional behaviour.
3. Understand what constitutes formal dress for male and female officers and learn
how to dress up for different occasions and at different times of the day.
4. Comprehend various components of formal dining through participation in practice
sessions.
5. Understand the norm of behavior to be observed while interacting with peers,
juniors and seniors of both sexes at individual and group level.
6. Refresh their knowledge of the basic manners and rules of personal hygiene.
COURSE OUTLINE
Topic
Module 1:
Components of
Professionals
Conduct
Module 2:
Social Etiquette

Description
1.1
1.2
1.3
2.1
2.2
2.3
2.4
3.1
3.2

Module 3:
Extension Lectures
3.3

Discipline (regularity, punctuality,

organizing work)
Conduct (behaviour with juniors, peers,
seniors, public, females, teamwork)
Other attributes required at work place
(diligence, perseverance, honesty, fairplay)
Basic manners and personal hygiene
Dress code
Table manners
Formal dining
Professional ethics
Introduction to occupational groups, job
requirements, challenges, contribution of
various occupational groups to governance,
social uplift and economy.
Work ethics

Reference Material
Hand book of professional and social etiquette
Note : Grading of this course will be reflected in marks awarded by the Director CTP and
Additional Director(s) Programme.

COMMUNICATION SKILLS & ENGLISH LANGUAGE

DEVELOPMENT

AIM
To develop public speaking and presentation skills of the participants, enabling
them to communicate effectively in their work environment
LEARNING OUTCOMES

On completion of this course, the participants should be able to ;

1. Understand communication process and its dimensions
2. Understand the importance of effective communication at the work place
3. Organize their thoughts in a logical sequence and deliver a good speech,
presentation.
4. Organize, participate and head a meeting
COURSE OUTLINE
Topic
1.1

Module 1:
COMMUNICATIONS

1.2
1.3
1.4
1.5
1.6
1.7
1.8

Description
Theory and
Professional

Communication
Practice
Profile of an Effective Communicator
Organizational Communication
Oral Communication
Non-Verbal Communication
Visual Presentation/ Making Slides
Oral Presentation Skills
Conducting Effective Meetings
Writing and Vocabulary
Language and Grammar

Module 2:
2.1
ENGLISH
2.2
LANGUAGE SKILLS
Module 3:
3.1
Book Review
CO-CURRICULAR
3.2
Public Speaking (debates)
ACTIVITIES
3.3
Current Issue Presentations
Reference Material
Communicating as Professionals by Terry Mohan (2004, Nelson)
Communication for Business by Shirley Taylor (2005, 4th edition, Pearson)
Business & Administrative Communication by Kitty O. Locker (1998,
International Edition, McGraw Hill)

QUANTITATIVE TOOLS FOR DECISION MAKING

AIM
To improve your ability to make transparent and effective decisions.
To gain an in-depth comprehension and appreciation of quantitative analysis.
To identify organizational situations amenable to iterative quantitative analysis.
To harness the power of computerized solution techniques and thoroughly
understand their results.
To evaluate the assumptions underlying models and their subsequent limitations in
organizational decision making.
LEARNING OUTCOMES

Upon successful completion of this course, the probationary officers will be able to:1. Choose the appropriate quantitative method for decision making, wherever
required to address a given problem.
2. Use the tools of quantitative analysis both with and without the required software.
3. Solve quantitative problems by utilizing the decision-making techniques taught in
the course.
4. Use a linear regression model on a given research question.
5. Interpret results obtained using a statistical package.
COURSE OUTLINE
Topic

Description
Even Swaps: A Rational Method For Making
Trade-Offs
1.2
Exercises on Tradeoffs and Conflicting
Objectives
1.3
How People Make Decisions Involving
Multiple Objectives
1.4
Introduction to Probability
1.5 Decision Trees
1.6 Descriptive Statistics
1.7 Charts and Graphs
1.8 Confidence Intervals
1.9 Hypothesis Test
1.10 Correlation and Regression
1.11 Use of SPSS
1.1

Module 1:

Reference Material
Decision Analysis for Management Judgment by Goodwin &
Wright (3rd Edition, John Wiley & Sons, Ltd.)
Statistics Essentials for Dummies by Deborah Ramsey (2010, Wiley)

GOVERNMENT & SOCIETY IN PAKISTAN

AIM

To introduce the probationary officers to the institutional context of

government functioning in Pakistan and familiarize them with the new
paradigm of governance; and
To acquaint the probationary officers with the structure and working of
the government.

LEARNING OUTCOMES

After studying this course, the probationary officers will be able to:1. Explain salient features of the Constitution of Pakistan
2. Explain the concept of federalism under 1973 constitution, division of
legislative& executive powers between federation & provinces;
financial & economic management in federation.
3. Differentiate between different forms of government
4. Explain the separation of legislative, executive and judicial powers
under 1973 constitution.
5. Understand the structure & role of judiciary envisaged under 1973
constitution.
Topic
Module 1:
Pakistan Society and
Culture

Module 2:

Constitution

Module 3:
System of
Governance

COURSE OUTLINE
Description
1.1 Socio-cultural roots.
1.2 Binding factors
1.3 Disintegrating factors
1.4 Managing cultural diversity
2.1
Constitution as social contract
2.2
Types of Constitution
2.3
Nature of the 1973 Constitution
2.4 Constitutional development: 1947 to date
2.5
Brief facts of important constitutional
cases: MaulviTameez-ud-din case 1955,
ZafarAli Shah Case, 2000 and the
Supreme Court decision in PCO Judges
Case 2009.
3.1
Parliamentary and Presidential system
of governance; Parliamentary system as
envisaged under the 1973 Constitution
3.2
Concept of separation of powers as a
mechanism for accountability under both
the systems; Separation of legislative,

3.3

4.1

4.2
Module 4:
Federation

4.3

5.1

Module 5:
Principles of Policy
and Fundamental
Rights

5.2

5.3
6.1

Module 6:

Economic and
Financial Provisions
6.2

Module 7:

Structure and Role

7.1

executive and judicial powers under the

1973
Constitution
&
confrontation
between various organs of the state.
Case Study: 18th Amendment and the
revival of parliamentary system of
governance in Pakistan.
Federation: unitary system and
confederation; a success story of USA; a
success story of UK; Federation in India
and Pakistan: a comparative analysis
Federalism under the 1973 Constitution;
Division of legislative and executive
powers between federation and provinces
before and after 18th Amendment; areas
of
common
legislation
after
18th
Amendment; Federation and the abolition
of concurrent legislative list. Is it enough?
Case study: Impact of the abolition of
Federal Concurrent Legislative List on the
Federation and Provinces.
Brief overview of the Fundamental Rights
under 1973 Constitution; Difference
between the Principles of Policy and
Fundamental
Rights;
Constitutional
mechanism for enforcement of the
Principles of Policy and Fundamental
Rights.
Reasonable
restrictions
on
the
Fundamental Rights; Rights covered
under the Article -9: the right to life
and liberty
Case Study: Responsibility of Civil
Bureaucracy to citizen rights.
Financial and economic management in
the Federation; Federal Consolidated Fund
and Public Account; Role of the NFC, and
NEC
in
economic
and
financial
management;
Audit
and
Accounts
Function; Budget approval by National
Assembly.
Problems in enforcement of the Islamic
provisions under 1973 Constitution; Role
of the Council of Islamic Ideology and
Shariat Court
Judicial structures and Pakistan; Writ
Jurisdiction of the High Courts under

of Judiciary

Module 8:

Accountability and
Good Governance

Module 9:

Extension
Lectures/Workshops

Module 10:
Co-Curricular
Activities

Article 199;
7.2 Jurisdiction of the Supreme Court under
article 184(3); High Courts jurisdiction
under Article 199 and the Supreme
Courts jurisdiction under Article 184(3): a
comparative analysis
7.3
Extent and limitation of judicial review;
Judicial activism versus judicial restraint;
A brief comparison of judicial review in
USA, India and Pakistan
7.4 Case Study: Civil Officers Promotion Case
in BS-22
8.1 Public Accounts Committee; Regulatory
Bodies; Other Legal Instruments;
Discretion
8.2
Case Study: SC Judgment in NRO Case.
9.1 Bureaucracy, politics & democracy
9.2 Women rights/Gender issues in
governance
9.3 Peculiarities of Administration in AJK &
Gilgit-Ballistan.
9.4 Role of military in politics of Pakistan
9.5 Role of non state institutions in
governance
9.6 Foreign policy of Pakistan
10.1 Country Study Tour
10.2 Military Attachment

Reference Material
Constitution of the Islamic Republic of Pakistan
Constitutional & Political History of Pakistan by Hamid A. Khan
(2005, Oxford)
A Concise History of Pakistan by M. R.Kazimi (2009, Oxford)
New Perspective on Pakistan by Mr. SaeedShafqat (2008,Oxford )
Federalism and ethnic conflict regulation in India and Pakistan
(2007)
Pakistan A Dream Gone Sour by Roedad Khan (1997, Oxford)

PERSONNEL & OFFICE MANAGEMENT IN

GOVERNMENT
AIM

 To develop probationers understanding of relevant rules, regulations

and procedures that govern its day to day functioning.

 To impart the skills required for administering a government office

efficiently, and effectively.

LEARNING OUTCOMES

1. Apply provisions of Civil Service laws and Rules to practical

situations.

2. Understand allocation and transaction of business in various organs

and institutions of the Federal Government and their interrelationship

3. Understand the distribution of work and disposal of business in the

Federal Secretariat

4. Gain proficiency in drafting out (a) good notes for supervisory

officers; (b) different forms of office communication; and (c)
summaries for the President, Prime Minister and the Cabinet

5. Acquire skills to conduct effective meetings in government set up

6. Gain understanding of general principles of budgeting & purchase

procedure.

Topic

Description
1.1
1.2
1.3

Module 1:

Civil Services Laws

and Rules

1.4

1.5

1.6
1.7

2.1

2.2

2.3
2.4

2.5
2.6

Module 2:

Rules of Business
and Secretariat
Instructions

2.7

2.8
2.9
2.10
2.11
2.12

Civil Servants Act 1973 & linkage with

rules
Civil Servants (Appointments, Promotion
and Transfer) Rules
Government Servants Conduct Rules,
1964.
Government Servants (E & D) Rules,
1973 (Departmental Disciplinary Action
against
Government
Servants,
Enquiry
Procedures).
Roles
of
Competent
Authority and Enquiry Officer
Revised Leave Rules 1980: Casual and
other kinds of leave.
Occupational
Groups
&
Activities
(Probation, Training & Seniority) Rules,
1990
Rules of Business - A constitutional
necessity, source and exercise of
authority,
purpose
and
scope
of
application, significance and structure of
rules.
Administrative structure of government
(Allocation of Business (Schedule I & II),
Creation and Organization of Ministries &
Divisions,
Transaction
of
Business,
Individual and Collective Responsibility,
Orders & Instruments, Agreements &
Contracts).
Consultation among Divisions, Why &
How, Secretaries Committee
Cases and the procedure of cases to be
submitted to the President, Prime
Minister, Cabinet and the manner of
cabinets working, Schedule IV,V-A,V-B,
VI.
Legislation: Official, Non Official bills.
Relations of Legislature with the
Government and Parliamentary Controls
over the Government i.e. Budgetary
Controls, Motions, Questions, Resolutions
etc.
Secretariat Instructions: Source and
Exercise
of
Authority
for
these
Instructions, Purpose, Scope Application,
Status and Importance
Distribution of Work
Disposal of Business.
Office Procedure
Examination of Cases on Files, Noting on
Files, Objectives of Noting, Advantages of
Noting, Good Noting, Bad Noting.
Drafting: Fundamentals of Drafting,
Ensuring Correctness, Forms of Office
Communications viz. Official Letters,
Letters to Non-official Bodies, D.O Letters,

PUBLIC SECTOR MANAGEMENT

AIM
To introduce the Probationary officers to the basic concepts of public administration
and to develop their understanding of various factors on which organizational
performance depends.
To enhance the analytical, decision making, negotiation & management skills required
to play a leadership role at the tactical level.
To provide probationers with the fundamental knowledge and skills required for
understanding/diagnosing and managing behavior in organizations.
LEARNING OUTCOMES
On completion of this course, the participants should be able to;
1. Identify personality types, values and motivational needs of employees.
2. Explain group structure and behavior and how to perform as a group
3. Comprehend leadership role of a manager and handling of conflict and
negotiation
4. Explain raison d'etre of Public Sector, its organizational structures and evolution
over the period
5. Understand importance of values, goals and reforms in the Public Sector
6. Understand Public Policy and changing role of bureaucracy
7. Gain comprehension of current social and public sector issues

COURSE OUTLINE
Topic
Module 1:
Organizational
Behavior
Module 2:
Management
Module 3:
The Public Sector

1.1
1.2
1.3
2.1
2.2
2.3
2.4
3.1
3.2
3.3

Description
Personality & Values
Motivation Concepts
Foundations of Group Behavior
Leadership
Conflict and Negotiation
Committees, Teams and Group Decision Making
Foundations of Organization Structure
Organization Theory for the Public Sector
Goals, Values and Ethics in Public Sector
Case Study: Dilemma of A Bureaucrat

Module 4:
Public Sector; Past
and present

Module 5:
Public Policy

Module 6:
Current policy
issues in social
sector

4.1 The Changing Role of Public Administration

4.2
Public Administration in a Century of
Interdependence and Good Governance
4.3 Public Sector Modernisation and Governance
4.4
Personal Development and Reform & Change
in Public Organizations
4.5 Public management reform in Malaysia
4.6 The use of Performance Indicators in the Public
Sector
4.7 Integrity, Corruption and Ethics in Public Sector
5.1 Policy Analysis
5.2 The Policy Making Process
5.3 Bureaucracy and Public Sector Policy Making
a. Privatization
b. Public Private Partnership
c. Project Management
d. Disaster Management
e. Issues of higher education in Pakistan,
including creation of job opportunities
f. Housing for Poor (AshianavsKhuda Ki Basti)
g. Restoration of Commissionerate System in
Punjab
h. Natioal heath policy and reform
i. The Demographic challenge and our policy
response

Reference Material
Management A Global Perspective, Koontz (1997, 11th edition, Houghton
Mifflin Company )

Essentials of Organizational Behavior, Robbins (2010, Pearson)

Organization Theory and the Public Sector,Tom Christensen (2007,

Routledge)

Public Administration in Theory & Practice by Raymond W. Cox III,

Susan J. Buck & Betty N. (1994, Brigham Young)

The Changing Role of Public Administration World Public Sector Report

2005 United Nations

OECD Policy Brief 2003, 2004 and 2005

Understanding Public Policy by Thomas R Dye (2009, 12th Edition,

Pearson)

ECONOMICS & PUBLIC FINANCE

AIM
To impart an understanding of the basic concepts & analytical tools of Economics.
To examine the validity of some of the important economic theories in the perspective
of current socio economic problems of Pakistan.
To highlight the importance of money dimension of decision making.
To introduce the probationary officers to the theory and practices of financial
management
LEARNING OUTCOMES
After studying this course module, the probationary officers will be able to:1. Explain the concepts of economic reasoning, micro-economics, market structures
and macro-economics.
2. Understand the role of government in a market economy & fiscal functions of
government
3. Be introduced to selected international economic issues and their effects on
Pakistans economy and trade.
4. Understand the principles and practices of public economics and taxation.
5. Be sensitized to the rationale behind the policies of the government regarding
privatization and poverty alleviation.

COURSE OUTLINE
Topic
Module 1:
Micro Economics

Module 2:
Macroeconomics

Module 3:

1.1
1.2
1.3
1.4
1.5
1.6
2.1
2.2
2.3
2.4
2.5
2.6
2.7
3.1

Description
Introduction to Economics
Demand and Supply
Theory of Choice
Cost curves
Consumer and Producer Surplus
Perfect Competition and Monopoly
National Income
Prices & Inflation
Growth & Productivity
Aggregate Demand, Aggregate Supply
Money & Inflation
Monetary Policy
Fiscal Policy
Public goods & externalities
3.2
Economics of taxation

3.3

PUBLIC ECONOMICS
& FINANCE

Development Economics Millennium

Development Goals (MDG)
3.4
Role of Multilateral donor agencies.
3.5
Poverty
3.6
Cost-benefit analysis
3.7
Time Value of Money
3.8
Benefit cost ratio
3.9
Payback period
3.10 NPV & IRR
3.11 Social cost benefit analysis

Reference Material
Principles of Economics, Gregory Mankiw(2009, India Edition,Cengage)

Issues in Pakistans Economy , Akbar S Zaidi, (2005,

Economic Survey of Pakistan, 2010-11

Economics of the Public Sector by Joseph Stiglitz (1999, 3rd Edition, Norton)

Fundamentals of Financial Management by Brigham & Houston (2004,10 th

Edition, Cengage)

2nd

Edition, Oxford)