NGAGE

A STREAMLINED
ENGAGEMENT SOLUTION
FOR BETTER CARE
COORDINATION AND
HIGHER GAP CLOSURE

INDEGENE NGAGE-PROVIDER DRIVEN

OUTREACH SOLUTION
ENGAGE HIGH RISK
PATIENTS

CHANGE BEHAVIOR
AND OUTCOMES

DEMONSTRATE
RESULTS

OUT OF BOX

MULTICHANNEL

EASY CONFIGURATION

INTUITIVE

CAMPAIGNS

OUTREACH

AND CUSTOMIZATION

WORKFLOW

Ready-made care

Automated multi channel

Ease of provider details

Easy-to-use patient

programs /campaigns

outreach (Email, IVRS,

configuration enabling

manager and campaign

SMS and Print)

personalized

mapper

Automated reminders

communication

and follow-up

Adhoc messaging

touchpoints

supported over various

Intuitive campaign

channel

developer to create custom

Pre-formatted content

program

for various channels

Sequence the channel

and touchpoints

priorities based on panel

Tag the existing

composition

content/self recorded
messages to touchpoints
Sends care alerts and
guidelines via patient

Custom list creation

Intuitive layout with
minimal training
requirement
Closed loop data on
interventions success
Interventions history and
log reporting

preferred notification mode

FEW USE-CASE SCENARIOS

CARE COORDINATION

IMPROVING HEDIS & STARS

RISK ADJUSTMENT

Appointment Reminders

Preventive Screening Reminders

Health Assessment Calls

Care Alerts

Medication Adherence

Wellness Visit Reminders

Lab Tests Reminders

Patient Satisfaction Surveys

Encounter Facilitation

Population Health Management

Alerts for Class 1 drug recalls

Notification Calls

BENEFITS

BETTER CARE
COORDINATION

IMPROVED STAR RATING

AND REVENUE

Automated timely care alerts and screening

gap closure

reminders for improved health outcomes

Managing cost & utilization by engaging high

Promote patient adherence to recommended

risk patients

visits through personalized outreach

EFFECTIVE
OUTREACH

PROVIDER
ENABLEMENT
Out of the box campaigns eliminating the

Personalized information through patient

preferred channel facilitate improved outcomes
Increase patient satisfaction & CAHPS score

more easily engage with their patient

ABOUT INDEGENE HEALTHCARE

Indegene Healthcare is a leader in end-to-end risk adjustment, HEDIS/STARS improvement, and provider engagement solutions.
Indegene leverages its legacy of rich clinical expertise, proprietary analytics models, and omnichannel engagement platforms to
help payers and providers drive better health and business outcomes. Indegene has a strong focus on IP and innovation, with a
full portfolio of next generation platforms across risk, quality, and engagement including STARMAX, Risk Optimizer, Hedis Pro,
Prospective Enhance, Care Max, iClinEngager, SmartCare, and UNITY.
485B Route 1 South, Suite 300, Iselin, NJ 08830.

P +1 732 750 2901

+1 732 750 7990

E healthcare@indegene.com

W www.indegenehealthcare.com

2015 Indegene Healthcare. All rights reserved