Professional Documents
Culture Documents
Team Echo Final Report
Team Echo Final Report
Problem Space
Network Mentoring:
Provide Career Advancement
Opportunities through
MENTOR to PROTG and
PEER to PEER Matching APP:
Report Contents
1.Validation (Product Assessment)
Usability Study Findings
Summary of Product Assessment
Survey Results
Appendix
Project Presentation Slides
Product Interface Screen Images
Problem Space+Requirements gathering Report
Explorative Design Report
Sketching, Prototyping, + Internal Report
2
3
4
5
6
7
8
End of Document
End of Document
End of Document
Team Echo
http://pages.iu.edu/~sajagtap/mentorconnect/#g=1&p=mentorconnect
Team Echo
http://pages.iu.edu/~sajagtap/mentorconnect/#g=1&p=mentorconnect
Each user completed all assigned tasks. There were a couple of good
observation, responses and suggestion made by experts.
Task Error
Although most of user completed task successfully there were few instances where user and
expert deviated from expected path. Most of the users completed all the tasks listed below:
T o search post or information on the Science topic many user quickly reach to search
and some of the users inquired as to whether or not there is a filter. They did not bother to
scroll as it might be time costly.
M
any users did not locate submenu in connections tab which is at the bottom
F ew of the users went straight to chat options in order to ask questions to mentor instead
of looking for Upcoming session and asking questions there.
Also while creating account most of user were confused about double barrel questions on the
skills. The question was which skill you like to know or you want help on.
The survey was conducted at the end of session to capture users experience. Survey questions
were designed such that user response were either yes-no or ratings on five point scale.
Survey included following questions:
Yes/No response Question:
D
oes application solves intended problem and satisfy basic requirements ?
D
o you think solution to problem is new and creative ?
W
ill you recommend this application to others ?
Five-point rating (worst to Excellent ) Questions:
H
ow would you rate Ease of Use ?
H
ow would you rate Ease of Navigation ?
H
ow would you rate Intuitiveness of application interface ?
H
ow would you rate Information Organization in application ?
H
ow would you rate Aesthetic Qualities of Application ?
H
ow would you rate application on consistency and standards?
Interview
Team Echo
http://pages.iu.edu/~sajagtap/mentorconnect/#g=1&p=mentorconnect
There were really good recommendation made by users and experts. Also
user observation lead to following recommendation for future design
development
Some of the key recommendation are as following :
Devise strategy to attract mentors
Make clear distinction between mentor and mentee during onboarding process
Modify onboarding process based on the persona and make it more
flexible
Make topic search more flexible by providing filters
Add notification when mentors answers the questions
Validate possibility of creating group of people by category to motivate peer to peer learning
Visual design changes to emphasize application identity
Team Echo
Team Echo
Appendix
Team Echo
Team Echo
Team Echo
Problem Space
Network Mentoring:
Provide Career Advancement
Opportunities through
MENTOR to PROTG and
PEER to PEER Matching
Report Contents
1.Summary of Interviews and Research Findings
2. Synthesis of Problem Scope/Domain
Team Members
Haley Rios @umail.iu.edu 317 694 6539
Sandeep (Sandy) Jagtap sajagtap@iu.edu 551 998 5472
Carlos Sosa csosa@umail.iu.edu 317 714 7672
Kevin Miller, kmiller5@iupui.edu 317 979 6885
Team Echo
Persona/Professional: HR Consulting
Subject regretsnot having more opportunities for collaboration and learning on the job. Sees use of Skype and Facetime
as a useful way to reach students long distance.
Persona/Professional: Advertising
Subject loves the practice of mentoring. Expressed interest in
providing creative guidance, but also providing the essential
understanding of advertising as a business.
Persona/Professional: Educator
Subject values the honest constructive criticism you get in a
work environment. This person emphasized that he wanted
to work with people really were motivatedWho really
wanted to have a mentor.
Team Echo
There are several applications and websites which already have solutions that let you find people of similar interests.
For example:
meet up : https://www.meetup.com/
InCommon : http://www.getincommon.com/
GroupSpace: http://groupspaces.com/
WeGoGo: http://www.wegodo.com/
Each of the above applications have components of finding people with similar interests and then hace the users meet.
Even though these exist, people still find difficult to connect with people of similar interest. The component of instant
connection with mentor or peer with similar professional skill to guide is missing in all of these apps.
LinkedIn is a popular site that has the potential for professional networking. Although there are many professionals and
companies to connect with, finding a mentor to connect with is not its primary purpose nor does it make it finding one
easy. LinkedIn describes itself as a site where you get access to people, jobs, news, updates, and insights that help you
be great at what you do. LinkedIn has an option to connect with people if you know how to find them, but often times it
is used as a place to post a version of your resume and find jobs to apply for. Its sole purpose is not to connect mentees or
young professionals to mentors who are ready to give advice on things such as education, career, and skill advancement.
A potential solution would focus on giving both parties a space to search for each other option based on certain career
areas, skills, and level of expertise.
https://www.linkedin.com/pulse/how-find-sales-mentor-linkedin-chris-spurvey
http://www.inc.com/kevin-daum/get-a-great-mentor-through-linkedin-5-steps.html
Online Mentoring Options:
Generally, face-to-face mentoring often translates well to the online environment. Several of the same basic principles
utilized during in-person meetings apply online, too. One-on-one mentoring services, like icouldbe.org and iMentor,
involve individual students interacting with one mentor each, often discussing topics that are not explored as deeply in
school. Other mentoring providers, such as the Electronic Emissary, are designed to integrate students curriculum-based
learning during the school day, typically requiring direct teacher involvement. Personalized communication with mentors
who can provide work assignments that address school curriculum subjects directly can help to make school-based
learning more relevant for students. Cross-cultural concerns should be addressed in mentoring multi-cultural or international. Regardless, many of the online mentoring services address the attraction/advantage of removing cultural and other
forms of bias that comes with face-to-face meetings. Online mentoring, by its nature, tends to hinder potential individual
bias and provide a positive sense of anonymity.
Team Echo
Problem Space/Domain
The concept of having instant connection/access with people (mentors and peers) with similar interests online
is an important and appealing one. Todays emerging professionals seek guidance in pursuing academic, career,
and life paths from experts/veterans. They want to determine which skills and skill development opportunities
they should gravitate toward. An application solution (i.e. online forum/social media) should provide students (and
young professionals) with relevant experience by connecting them with professionals (mentors) or peers in the field
of their interest. It should be a friendly, easy-to-navigate MENTOR to PROTG matching system that
delivers these needs.
Primary Goals:
Provide Career Advancement Opportunities through Social Computing solution
Reach Under-served Students
Expand Mentoring Networks
Match Mentors and Protgs and Peers to Peers
Team Echo
Problem Space
Network Mentoring:
Provide Career Advancement
Opportunities through
MENTOR to PROTG and
PEER to PEER Matching
Report Contents
1.Key Project Requirements
2. Scenarios
3. System Direction
Team Members
Haley Rios @umail.iu.edu 317 694 6539
Sandeep (Sandy) Jagtap sajagtap@iu.edu 551 998 5472
Carlos Sosa csosa@umail.iu.edu 317 714 7672
Kevin Miller, kmiller5@iupui.edu 317 979 6885
Team Echo
Team Echo
Scenarios
Our Users: Mentees and Mentors
The scenarios for the both system options are somewhat similar but essentially different in how they actually make the
match (algorithmically or manually) and in the communication options (asynchronously or live). The following scenarios
illustrate and explore the means in which a mentor networking exchange might take place. In our first solution, a mentor
does not work or live with the mentees and does not pre-decide or decide on the spot what he wants to share. In the
second design solution, the mentor prefers to talk to the mentee in a live session.
Scenario 1:
Ana is a graduate student pursuing her masters degree in design. She wants to know about the industry practices from
an expert in the design industry. She seeks to connect with an expert currently working in the design industry exclusively
in finance domain as Ana is interested in finance and economics. Ana opens up our mobile application. She has set up her
bio and through a profile survey, she indicates her interests, plans, and career aspirations.
Our system solution will automatically suggest several matches which she explores (by reviewing details that these
potential mentors have posted on their profiles). Ana sends requests to connect with them. Her hope is to communicate
directly with them and/or get notifications about their knowledge sharing AMA sessions.
Scenario 2:
Daniel has been a professional designer for almost ten years. He is really passionate about design. He leads a team of
designers within the marketing communications department at an Investment Bank in New York. He has a really busy
schedule but he still wants to give some of his time to the community by teaching design, but he cannot commit to an
adjunct professor workload. His employer encourages him to become involved with the development of prospective
employees and may even allow him to devote 2-3 hours of his time to his field. He is excited about the opportunity but
protective of his time and he likes to pre-plan his schedule.
One weekend, Daniel decides to share his knowledge and agrees to participate on the weekends by answering questions
from aspiring designers through a live AMA session. He opens our app to start a scheduled live AMA mentoring session.
All of his followers and people in his connection get alerts about this AMA session the week before. During the AMA, he
receives several questions to which he responds carefully and with a personable tone. He answers his mentee/protgs
one-by-one. As he notices common themes, he begins to think about how he can consolidate his thoughts and provide
this information through video or audio blog in next session, or through another means.
Team Echo
Effectively, our direction will incorporate all of the ideas explored here. Some of the key features that we
would like our application to include will support Peer2Peer networking as well as mentor/protg relationship
development. We have concluded that the featureslike the AMA sessionsare important to the ongoing
management of these relationships (i.e. reminders, suggestions, etc.). The live AMA sessions will be beneficial
for mentees who might not even know what sort of question to ask in many cases.
Our findings have also told us that our solution should provide flexibility to Mentors to decide
when/where to mentor, (and to some degree, what topics they should discuss) and with whom.
This way, they can easily allow time to focus on mentoring in their busy schedule.
Our solution will also employ an algorithm (to identify people and topics related to ones field of interest in
order to suggest the connection, live AMA or general topic discussion feed to the user). Also allow its users to
search the system and determine my profile information they wish to share. We are concerned that although the
technology required for such a platform is already in place, the development of this specific algorithm (to provide
matches of people and content alerts) can be challenging.
Our social computing system will spark Peer2Peer learning.
As peers ask questions and receive answers, all users will learn from these conversations.
At one point, most users will feel encouraged to contribute and that will be how the whole
community of young professionals and students (and certain mentors, as well) will benefit.
Team Echo
Problem Space
Network Mentoring:
Provide Career Advancement
Opportunities through
MENTOR to PROTG and
PEER to PEER Matching APP:
Mentor Connect
Report Contents
1.Prototype sketches
2. Cognitive Walk-through Summary
3. Recommendations for the Final Dynamic Prototype
2
3
4
Team Echo
https://drive.google.com/a/umail.iu.edu/file/d/
0B9yTgJLRh79EX0Nsdlp3cXl2cWpOSDYwMVoxQzRhUzBmRl80/view?usp=drivesdk
UARs (Feedback):
Task: Connecting with Mentor/Mentee
S ome of the issues that users may find while using
this system are in the clarity of the flow of it. Icon
tabs are not clear as to what they are representing.
Icons may need to be replaced with ones that are
more understandable or words that make tasks clear.
A
lso, there is no clear search options when it comes
to finding new people to connect with as well as or
maybe a settings tabs to change preferences as to
who shows up in the connections and feed sections.
The main concerns here are flow and clarity of the
system.
G
eneral flow of the app. works
Team Echo
U
se meaningful icons and labels: For example icons for AMAs,
Messaging and Connections.
T he heading for each section in application should be changed
T he search should be able to search people and content
T he secondary menu in connection can be made more intuitive.
P rovide user a way to edit the profile details.
T here could be some interaction or way to guide user about the application
interface at the beginningClarify how the MATCH-MAKING works
C larify the communication options for connecting with a mentor/mentee
B e explicit as to which options are real time (AMAs) or off line mode (Video)
P resent features like private connections or shared connections
https://drive.google.com/a/umail.iu.edu/file/d/
0B9yTgJLRh79EX0Nsdlp3cXl2cWpOSDYwMVoxQzRhUzBmRl80/view?usp=drivesdk
Team Echo
Effectively, our direction will incorporate all of the ideas explored here. Some of the key features that we
would like our application to include will support Peer2Peer networking as well as mentor/protg relationship
development. We have concluded that the featureslike the AMA sessionsare important to the ongoing
management of these relationships (i.e. reminders, suggestions, etc.). The live AMA sessions will be beneficial
for mentees who might not even know what sort of question to ask in many cases.
Our findings have also told us that our solution should provide flexibility to Mentors to decide
when/where to mentor, (and to some degree, what topics they should discuss) and with whom.
This way, they can easily allow time to focus on mentoring in their busy schedule.
Our solution will also employ an algorithm (to identify people and topics related to ones field of interest in
order to suggest the connection, live AMA or general topic discussion feed to the user). Also allow its users to
search the system and determine my profile information they wish to share. We are concerned that although the
technology required for such a platform is already in place, the development of this specific algorithm (to provide
matches of people and content alerts) can be challenging.
Our social computing system will spark Peer2Peer learning.
As peers ask questions and receive answers, all users will learn from these conversations.
At one point, most users will feel encouraged to contribute and that will be how the whole
community of young professionals and students (and certain mentors, as well) will benefit.