Kai Towner-White

D.O.B: 24th February 1995

Address

Southampton Solent University

E Park Terrence
Mobile:
Southampton
SO14 0YN

Tel:
02382 013 000
07000000000
Email: kaiwhite@hotmail.co.uk
or:
1townk47@solent.ac.uk

Personal Profile
I am a young focused, ambitious individual seeking a career within the business and IT
environment. I am currently working part time at Natwest and also Alliance Medical Ltd,
which is helped me develop many transferable skills from customer service, to working with
technology, working in large business and retail environment, to which I look forward to
utilising with any future employers.
I am currently studying a BSc (Hons) Marketing course at Southampton Solent University.
When I finish this course I plan to obtain a full time job in the business sector. Before I
started at Southampton Solent University, I attended Richard Taunton Sixth Form College
where I passed a Level 3 Btec National Diploma in IT practitioners. I have also completed 1
year of a plumbing course however unfortunately due to the changes in the economic
environment my sponsor was unable to fund my further training. This work provided me with
plumbing experience, working in commercial properties, new build projects, domestic
properties, customer service and how to meet deadlines. It also helped me realise I actually
wanted employment in business and IT environment, because I have always had a passion
for numbers and business.
I am currently seeking a full time job to add and enhance the skills I have gained whilst in
education and at places of work.
I feel I can offer an employer the willingness to learn, the determination to work hard to fulfil
the requirements of the role, whilst at the same time come with a level of skills, knowledge
and experience which would be of benefit to an employer.
I have a clean full UK driving licence, which I obtained in August 2012, I have access to a car
and I am willing to travel for work.

Education
Southampton Solent University
Currently Studying
BSc (Hons) Marketing Year 3

Southampton Solent University

HND Business & Marketing merit pass

Richard Taunton Sixth Form College

BTEC National Extended Diploma in IT for Practitioners Level 3 - Pass

Eastleigh College
Plumbing: Units Completed
Health and Safety
Cold Water
Common plumbing processes
Effective working relationships

Romsey Secondary School

GCSEs
English Language:
English Literature:
Mathematics:
Business studies:
IT DiDa 3x:
Science:
Additional Science:

C
C
C
C
B
B
C

Skills

Good customer service skill both in person and via electronic communication
(telephone and Email)
High IT skills
Competent with Microsoft office including excel, word, power point, Access, publisher
Experience in creating invoices for customers
Confident in using Power drills, angle grinder, solders and hand tools like hammers,
spanner grips, Saws etc
Confident in working in teams or by myself

Experience
July 2015 Present - Royal Bank of Scotland
Job Title Telephony Customer Advisor

Putting customers through security

Providing customers with bank balances
Dealing with banking process ordering bank cards, sending payments
Reporting potential money launderers
Making payments for customers
Reporting and stopping fraud
Dealing with customer complaints
Following FCAs processes and regulations

July 2015 Present Alliance Medical Ltd

Job Title Bank Administrator

Greeting patients
Inputting patients details into databases
Booking appointments for patients
Collating data from patients
Sending patients x-rays to hospitals around the world

October 2012 July 2015 - Sports Direct Southampton West Quay

Job Title - Casual Sales Assistant

offering a high quality level of customer service

working on tills dealing with transactions
helping with controlling stock

assisting with the process of deliveries

dealing with customer issues and resolving any problems raised
serving customers on the shop floor
left in charge of a team when supervisors arent available

September 2011 September 2012 - Simon Nijjer Plumbing and Heating

Job title: Plumbing Assistant

Providing general assistance to the employer

Soldiering cooper pipe to a presentable standard
Can connect plastic waste pipe
Knowledge of tools and when , why, how you should use them

Have a good understanding of risks and when, how, why they occur
Plumbing experience on Commercial and Domestic properties
Working on Site

Work Experience March 2010 (2 weeks) - Simon Nijjer Plumbing and heating
Achievements and interests

Played at a high level of football for 7 years

Passionate about music
Obtained 2nd place in an Business Enterprise project which I presented to 3 local
business men
Played the guitar for a band
Was in the School Rugby and Football teams
Got to a 4th kup in Taekwondo
Playing Golf
Going to the Gym
Socialising with friend
Full Clean UK driving licence

Referees
Sports Direct
West Quay
49 Above Bar St
Southampton
SO14 7DZ

Richard Taunton College

Hill Lane
Shirley
Southampton
SO15 5RL

Natwest
Brunswick Gate
23 Brunswick Place
Southampton
SO15 2AQ