Professional Documents
Culture Documents
Kimps: How To Deliver High Quality KM On A Budget
Kimps: How To Deliver High Quality KM On A Budget
2 Two-day conference
28-29 September 2010
London
30TH JULY AND
SAVE £179
Ark Group presents:
KIMPS
2010
10th Annual Knowledge and Information
Management for the Public Sector
KIMPS
government level, not just in central government this year's KIMPS conference offers to meet fellow professionals
but in its agencies, and indeed at international to examine and debate these topics.
level.
We're making progress on some long-standing issues such
Many KIM professionals will be considering as harvesting knowledge from experts who are leaving the
how to achieve their targets and to deliver higher organisation; but are our systems robust enough to deal with the
quality whilst having access to fewer resources - dispersal of an entire's organisation's expertise? In other areas
whether those are in the form of staff members, such as "KM on a shoestring" there are further experiences to
improved technologies, or access to information services. Budget reductions are share against the new financial and political backdrops.
now coinciding with the departure of many "baby boomers" from the workplace,
while we are seeing the wholesale closure of public sector organisations that are
no longer considered to meet requirements.
Conference
Day One - Tuesday, 28 September 2010
09:00 Registration and refreshments 13:15 Networking lunch break
09:30 Chair's opening remarks 14:15 Managing knowledge through organisational change - a TDA case
Peter Griffiths, Independent Information Specialist & Author, study
Knowledge and Information Management in the Public Sector Report » Relocating from London to Manchester; TDA's experiences
» How the TDA used KM to support relocation and used relocation to
support better knowledge management
09:45 Examining public sector cuts and the effect it will have on KM
» Top tips and lessons learned
» The economy, public sector cuts and the impact this will have on KM John Murphy, Head of Knowledge Management, Training and
» How can public sector KM teams prepare and respond? Development Agency for Schools
» Managing KM on a minimal budget and justifying your use of
resources
Marilyn Leask, Professor of Education, Brunel University and former 15:00 Afternoon coffee break
Head of Knowledge & Learning at IDeA and Head of Effective
Practices & Dissemination of Research at TDA 15:30 Ensuring sustainable information security compliance
» Minimising and managing risks to information and systems
10:30 Mobilising knowledge cost effectively: prioritising critical KM » How do we continue to ensure information security in new
initiatives and allocating appropriate resource technologies such as cloud computing?
» Determining which KM projects are critical and the best use of your » Changing your organisation’s data handling culture
time » The business purposes of assuring information
» Making the most of the tools you have and examining innovative Michael Allen, Chief Information Manager, Information Assurance
cost-effective alternatives Group, DVLA
» Leveraging existing processes and resources to maximum effect
Jenny Coombes, Head of Information & Knowledge Management,
National Audit Office 16:15 Developing effective shared services for knowledge and information
management
» Examining the drivers for a shared services initiative
11:15 Morning coffee break » Identifying which services are suitable for sharing
» Initiating and managing a shared services arrangement
11:45 How can KM help to drive efficiency in the public sector? » Addressing governance issues and potential problem areas
» How can KM help you to find new ways of doing business? Margaret Rowley, Head of Knowledge Management, Worcestershire
» How can KM make the discovery and sharing of efficiencies easier? Health ICT Services
» Sharing public sector efficiency knowledge and evidence to enable
other organisations to copy and tailor to suit 17:00 Chair’s closing remarks
John L Curtis, Director of Knowledge and Information Management,
Merseyside Fire & Rescue Service
17:15 Close of day one
None of this is going to be easy. There are many competing As chair of this year's KIMPS conference, I'm looking forward
demands that will seem more important and more attractive to to sharing the experiences and views in the contributed papers
political new brooms, so that a convincing case for knowledge as well as the opportunities to discuss professional issues with
and information management will have to be re-made, possibly delegates. I look forward to meeting you there.
in new terms and taking account of new factors. Individually
2010
and collectively we must show that KIM makes a worthwhile
difference, that it delivers value for money, and that it ensures Peter Griffiths was formerly head of information in the Office of
the public sector at all levels remains efficient, effective and the Chief Information Officer (OCIO) at the Home Office. He had
compliant in its use of information and knowledge resources. previously been head of information services unit with responsibility
for libraries, knowledge management, intranet and websites. His
Despite the pressure on our available funds, there are new earlier career was at the Department for Health and the Foreign
technology issues that offer improvements and demand our and Commonwealth Office. Peter is a Fellow of CILIP, the Chartered
attention, and there are new and growing areas of work such as Institute of Library and Information Professionals, and was the
information assurance where KIM skills offer tangible benefits Institute’s President in 2009. Peter is the Author of Ark’s Knowledge
that can be achieved in the short rather than the longer term. and Information Management in the Public Sector Report.
Agenda
Day Two - Wednesday, 29 September 2010
09:00 Registration and refreshments 12:30 Fostering a knowledge management culture with scarce resources
and budget
09:30 Chair's opening remarks » Developing a culture that recognises the value of knowledge
» Identifying the barriers which prevent people from sharing
Peter Griffiths, Independent Information Specialist & Author, knowledge
Knowledge and Information Management in the Public Sector Report
» Some approaches to exposing and sharing knowledge and
information
09:45 The Great Cloud » Mainstreaming KIM skills and behaviours
» The G-Cloud story so far Ben Plouviez, Head of Information Services, The Scottish Government
» The Information Workplace Programme (IWP)
» How KIM professionals will lead Cloud Culture 13:15 Networking lunch break
John Quinn, Chief Knowledge Officer, Department for Education
14:15 Seeing information and knowledge management at the heart of
10:30 How can Web 2.0 be used to engage with citizens and staff, improve business transformation - a case study from Leeds City Council
service and cut costs? » Understanding the role that IKM plays as an enabler of
» Exploring the benefits of using social technology in government Transformation in Leeds
communications and real-time conversations with citizens » The practical steps the Council has taken to develop its approach to
» Using social networking to release knowledge rather than control it IKM as part of the broader Transformation ambitions
» How does Web 2.0 fit with the efficiency agenda? » What benefits does Leeds expect to see from its investment in IKM?
» How can the public sector embrace crowd-sourcing as a way to save Lee Hemsworth, Chief Officer, Business Transformation, Leeds City
money? Council
Carl Haggerty, Enterprise Architect, Devon County Council
15:00 Afternoon coffee break
11:15 Morning coffee break
PANEL DISCUSSION:
11:45 IDeA’s Communities of Practice and The Knowledge Hub 15:30 Capturing and disseminating tacit knowledge
» Successes and challenges of Communities of Practice Panellists will share their own experiences and understanding on how
» The Knowledge Hub: A single window to improvement in local best to extract, store and manage tacit knowledge in the public sector
government Carryl Allardice, Head of Knowledge and Information Management,
- Next generation development of Communities of Practice Foreign & Commonwealth Office
- Facilitating integration with social media and the rapid assimilation Georgina Laverack, Head of Know-How Team, Office of Fair Trading
of new applications and web services as they emerge
- Providing facilities that allow data on performance to be combined Ben Plouviez, Head of Information Services, The Scottish Government
and shared to support a framework that delivers the wider move
to transparent government 16:15 Horizon scanning for the public sector
Steve Dale, Associate Consultant, Improvement & Development, » How governments use horizon scanning to ensure plans consider a
IDeA long-term perspective
Michael Norton, Knowledge Projects Manager, IDeA » Using horizon scanning to achieve strategic agility and resilience
Mike McLean, Head of Knowledge Management, Improvement » What is horizon scanning achieving and where is it going?
Service Dr Michael Jackson, Chairman, ShapingTomorrow.com
Job Title
TO SAVE MONEY ON THIS
Department CONFERENCE
1. Pay just £716+VAT/E860+VAT when booked
Company Name before 30 July 2010 with a 20% discount
2. Pay just £761+VAT/E914+VAT when booked
Address before 20 August 2010 with a 15% discount
3. Pay just £806+VAT/E968+VAT when booked
Postcode before 10 September 2010 with a 10%
discount
Town Country 1. Book in groups, please call for a group
discount
Tel No Fax No 2. Take out a subscription to Inside Knowledge
magazine and receive a 10% discount
E-mail
Contact Nathan Denham on
Signature +44(0)20 7549 2535 or e-mail
ndenham@ark-group.com
I have read and understand the cancellation policy and agree with the terms and conditions
HOW TO PAY (please tick the relevant payment option) TRAINING COURSES
CREDIT/DEBIT CARD Ark Group can provide bespoke training
courses on any of our events.
Card Number: For more information please contact
Nathan Denham on +44(0)20 7549 2535
or e-mail ndenham@ark-group.com
Expiry date:
DATA PROTECTION
Your details will be added to the Ark Group database in order to process your booking and inform you of related Ark Group events and publications.
Ark Conferences Ltd would like to contact you with details of our products and services. If you do not wish to receive these please tick this box.
Ark Conferences Ltd would like to share your information with other carefully selected organisations. Please tick if you do not wish to receive this information.
PLEASE NOTE
Ark Group cannot be responsible for assisting potential delegates in obtaining visas to the country in which this event is being held. Delegates are responsible
for their own travel, and visa requirements.