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ContentLeading and Managing For The Future
ContentLeading and Managing For The Future
200 hours
7 (Postgraduate)
Unit description
The aim of this unit is to develop competencies in business and service planning and to appreciate the critical role of information
in facilitating this process. Due to technological and political change in the external environment, management at all levels must
learn how to adapt to these new opportunities and threats. In order to proactively respond to environmental change managers
need to adopt appropriate business plans and strategies that build on internal strengths and external opportunities whilst
overcoming external threats and internal weaknesses. This can only be achieved in a large service organisation through the
efficient management of information and effective decision-making.
Learning outcomes
1 Understand the importance of the external environment to the organisation
2 Know how to identify current strengths and weaknesses of an organisation
3 Understand the importance of an organisation's key stakeholders
4 Know how to develop an information strategy aligned with an organisations corporate strategy
5 Understand the importance of decision-making techniques
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Learning outcome
To achieve this unit a learner
must:
Understand the
importance of the
external environment
to the organisation
Assessment criteria
Assessment of this outcome will require a
learner to demonstrate that they can:
1.1 Evaluate why these issues (1.3) are of strategic
importance
1.2 Identify key macro and micro environmental
issues
1.3 Apply recognised environmental frameworks to
given organisations
1.4 Analyse the impact of external factors on
organisational decision-making
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Learning outcome
To achieve this unit a learner
must:
SWOT analysis
Resource analysis (adapted from Richardson: 1989):
managers and decision makers; personnel;
organisation; systems; premises; market; finance;
image; contacts and linkages
Needs analysis: appropriateness of services; equity
and accessibility of services; evaluation of service
effectiveness; service improvement plans and the
development of new services
Assessment criteria
Assessment of this outcome will require a
learner to demonstrate that they can:
2.1 Evaluate an organisation's ability to meet
stakeholder expectations now and in the future
2.2 Analyse the implications these factors have for
the strategic position of the organisation
2.3 Analyse the key internal and external factors
impacting on an organisation using SWOT
analysis
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Learning outcome
To achieve this unit a learner
must:
Understand the
importance of an
organisation's key
stakeholders
Assessment criteria
Assessment of this outcome will require a
learner to demonstrate that they can:
3.1 Analyse the power and influence of key
stakeholder groups using stakeholder concepts
3.2 Identify the information requirements of the
organisation's key stakeholders
3.3 Identify an organisation's key stakeholder
groups
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Learning outcome
To achieve this unit a learner
must:
Assessment criteria
Assessment of this outcome will require a
learner to demonstrate that they can:
4.1 Assess the contribution of information
management systems to improving the efficiency
and effectiveness of the organisation
4.2 Analyse relevant data sources (hard/soft,
primary/secondary)
4.3 Understand the importance of the role of
information in the delivery of health and social
care
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Learning outcome
To achieve this unit a learner
must:
Understand the
importance of
decision-making
techniques
Assessment criteria
Assessment of this outcome will require a
learner to demonstrate that they can:
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010
Indicative reading
Texts
Audit Commission (2000) Getting Better All the Time Audit Commission
www.audit-commission.gov.uk/SiteCollectionDocuments/Downloads/archive_mpgettin.pdf
Department of Health (2000) Better Care, Higher Standards: A Charter for Long Term Care
www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_4051415.pdf
Smale G (1998) Managing Change Through Innovation Stationery Office ISBN: 9780117020443
Journals
Kaplan R S & Norton D P (2000) Having Trouble with Your Strategy? Then Map It Harvard Business Review SeptemberOctober pp 167-176 Key Texts
Wilkin Y & Heywood R (1997) Managerial Effectiveness: the Wiltshire example, in G Meads (ed.) Health and Social Service
in Primary Care pp 107-117 Financial Times Healthcare
Websites
ABP Extended Postgraduate Diploma in Leadership and Management in the Health and Social Care Sector
November 2010