8/21 Example Road Randwick NSW 2031

02 9988 7654 or 0414 123 456

jsample@example.com.au

JOSEPH SAMPLE
Career Objective
Seeking a professional role in a specialist engineering consulting company, to whom I can
offer previous construction experience, excellent analytical and strong organisational skills
Education

Focussing on: Engineering design and construction, infrastructure,

geotechnical engineering and water management
Honours topic: Earth pressure on walls for excavations
Key Achievement: overall Credit average with Distinction in Geotechnical
Engineering
Christian College
Key Achievement: 94.25 UAI
Industrial Experience

Appraised soil samples for site excavation

Contributed to reports for commercial clients
Participated in site visit around Sydney region
Assisted with preparation of an environmental impact statement
Key Achievement: Assisted with an environmental project for a major
client in a demanding consulting environment
Student Memberships

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Skills and Qualities

Communication: In my role working for a major insurance company, I am responsible for
dealing with customers making a claim over the telephone. Often there is a lot of information
that I need to source from the customer to ensure I have sufficient information to process
their claim. Through this experience, I have learnt to listen very carefully and use a variety of
question styles. I have learned that this strategy helps to build rapport with my customers.
Teamwork: Working for the marketing team for a solar racing car project, I have regularly
needed to attend team meetings. As part of this experience, I have participated actively in
the meetings and learned the importance of building rapport with my fellow team members. I
made sure there was acknowledgement that we all came from different disciplines, therefore
had different levels and types of expertise to offer. My contribution to the team meant that
we were all able to work together to attract a new sponsor for the racing team.
Problem Solving and Analytical: As part of my engineering studies I have been working on
a thesis, analysing the soil composition and calculating the earth pressure using specific
equations. I have read and analysed a wide range of national and international research
papers to help me draw conclusions about my own data. Consequently, I feel that I now have
the information I require to successfully address my thesis research question.
Project Management: Throughout my industrial training placement for an engineering
consultancy firm I worked on a number of projects. For each project, I created a project plan
so that I could monitor the time frame and costs associated with each. I needed to organise
equipment and contractors ahead of time so that all would go to plan when we undertook the
site visits. From this experience, I learned the importance on conducting regular review
meetings with all key players to assess the progress of projects.
Employment
Partnerships Insurance Services
Answering and dealing with inbound calls from customers
Solving problems when customers have difficulties with their insurance
claims
Using the computer database to track customer queries and records
Key Achievement: Recently promoted to a team leader role in
recognition of my leadership skills and general competence
Arrow Photographics
Assisted customers on a face-to-face basis
Promote products to customers
Processed film
Assisted with ordering stock
Key Achievement: Given the responsibility to open and close the store
on weekends

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