JEDEDIAH (J.D.

) WEBSTERCHANGE MAKER FOR GROWTH AND PROFITABILITY

(C) 573-979-1085 jedediahwebster@yahoo.com

Driven and client-centered Operations Executive with proven Revenue Growth and System
Implementation through strong Recruitment, Training and Development. Strong analytical skills
forming collaborative solutions with diverse groups to drive core objectives and achieve exceptional
results. Motivational leader adept at cultivating world-class teams that maximize customer penetration
and exceed desired expectations. Demonstrated success in..

Bottom Line Improvement: Ability to drive the bottom line through innovative ideas and
enactment of systems and processes. Over 4% average growth to profitability in all positions.
Driving Sales Excellence: New marketing and sales strategies which have increased sales in
various industries in excess of 12% on average.
Recruiting, Training & Development: State-of-the-art methods utilized to bring in top talent and
train appropriately to keep them tracked and trended approach with reduction in turnover by
over 35% on average in various industries and locations.

Leadership That Drives Results

Strategic Planning
Organizational Leadership
Profitability Improvement

People Development
Performance Optimization
Business Development

Budgeting and Finance

Crisis Management
Multi-Site Operations

Building Superior Teams That Create Success

HEALTHCARE SERVICES GROUP, Bensalem, PA

2015 2016

Since 1976, Healthcare Services Group has delivered exceptional housekeeping/laundry and dining/nutrition services
to an ever-changing healthcare industry and has grown into a $1.5 billion company that continues to expand.

DIVISIONAL VICE PRESIDENT

Externally recruited for specific skill set in training, recruitment, development and implementation of
systems to streamline processes and increase margins. Responsible for over 830 nursing home units,
8000 hourly and over 1200 salaried coworkers throughout 13 states. Managed revenue in excess of
$412 million annually and full oversight of all P & L reporting as well as budget and forecasting.

Developed a two year Strategic Plan to both organize and set in motion company objectives
which lead to a reduction in overhead by over 18%
Through new sales techniques increased overall managed units by 120 facilities (or $72 million
in annual sales) in 9 months
With new systems and tracking reduced annual turnover over 28% and built a bench of talent
that allowed double digit growth
Wrote Laundry Operations Manual and developed Laundry Initiative which saved the company
over $25 million annually

JEDEDIAH (J.D.) WEBSTERCHANGE MAKER FOR GROWTH AND PROFITABILITY

CRACKER BARREL OLD COUNTRY STORE, Lebanon, TN

(pg. 2)

2014 2015

Cracker Barrel Old Country Store, Inc., established in 1969 in Lebanon, Tenn., provides a friendly home-away-fromhome in its old country stores and restaurants.

MANAGER
Responsible for recruiting, hiring and training for all hourly and salaried coworkers. Authority for
budgeting, community marketing and events as well for growing profitable business.

Increased efficiencies which reduced labor 3.2% and improved profitability by 4.1%
Decreased food costs over 4% through targeted training of hourly and management personnel
Increased sales over $5,000/month by speeding up service and focusing on customer service
Developed new process to improve Thanksgiving meal production and delivery (the busiest day
of the year for Cracker Barrel) which improved performance and increased daily sales by 9%

NPC, INTERNATIONAL, Overland Park, KS

2014 2014

NPC currently operates more than 1,240 Pizza Hut units in 27 states and more than 184 Wendys units in 5 states
which makes them the largest Pizza Hut franchisee in the world and are continually to rapidly expand.

DISTRICT MANAGER
Specifically recruited to develop and implement new systems and processes for ordering, production
and delivery of products. Was the conduit between the corporate office and field teams to drive much
needed change and enhance the customer and coworker experience.

Increased sales over 18% in three months utilizing effective marketing techniques and setting up
new school lunch programs in multiple cities
Decreased labor costs through improved training and metric tracking which reduced labor costs
over 11% throughout all properties in my area.
Improved the bottom line by increasing sales and reducing costs which equated to over 9%
increase or $420,000 annually.

SODEXO, INC., Gaithersburg, MD

2002 2014

Sodexo touches the lives of 75 million consumers in 80 countries every day. In North America alone, we serve more
than 15 million consumers at 9,000 client sites generating over $26 billion in annual revenue.

CORPORATE EXECUTIVE DIRECTOR

Worked my way up from an Executive Chef through all levels of management to become a Corporate
Executive Director through hard work, dedication and my ability to adapt to an ever changing
environment. Negotiated new and existing contracts with many large and small vendors to ensure the
best product for the best price.

Increased top line sales throughout my territory 11% year over year by designing and following
through with strategic plan
Decreased costs by 16.4% year over year through innovative training and accountability at all
levels of the organization
Increased patient satisfaction from underperforming percentile to the high 85th percentile in a
national hospital chain by recognizing and rewarding top talent

JEDEDIAH (J.D.) WEBSTERCHANGE MAKER FOR GROWTH AND PROFITABILITY

(pg. 3)

Education and Professional Certification

Bachelor of Arts Degree in Business Management w/ a Minor in Economics
Pittsburg State University, Pittsburg, Kansas
G.P.A. 2.85

2002 2004

Certified Dietary Manager

University of Florida, Gainesville, Florida
G.P.A. Passed

2011 - 2012

Certified Food Management Professional

University of Florida, Gainesville, Florida
G.P.A. Passed

2011 - 2012

ServSafe
Food, Alcohol as well as Instructor and Proctor

2002 Present

CHESP
Certified Healthcare Environmental Services Professional

2011 - Present

OSHA
Occupational Health & Safety Administration (10 & 40 hr.)

2011 - Present

Core Strengths

Microsoft Office
Communication
Adaptability
Learning Agility
Stress Tolerance
Critical Thinking

Goal Oriented
Positive Attitude
Proven Leader
Self-Motivated
Prioritizing Tasks
Creating Ideas

Coaching People
Financial Mgmt.
Motivating
Public Speaking
Reporting Accuracy
Initiative