MIT Punes

MIT School of Telecom Management

Course : MITSOTs
Batch :
Course Code:
Title:

PGDM
Semester III for Batch 2014-16
ERP
Enterprise Resource Planning

COURSE OBJECTIVE:- The aim this course is to give an insight into the principles of enterprise
resource planning systems, its utility and implementation challenges. The course introduces Enterprise
Resource Planning (ERP) and beyond ERP applications. This includes systematic study of history and
journey of ERP development from inventory control, Order Point System (OPS) Production Planning &
Control (PPC) to Material Requirement Planning (MRP) and Manufacturing Resource Planning (MRP-II). A
brief idea of associated Supply Chain Management (SCM), Human Recourse Management (HRM) and
Customer Relationship Management (CRM) will be addressed. Specifically functions and its
implementation, analysis with Current Trends & Future will be covered. Finally elaborate assimilation of
ERP and associated modules to deliver total solution will be enlightened.

COURSE PREREQUISITES:- Background knowledge of Information Technology, specifically Enterprise

Support System (ESS) and Management Information System (MIS) is preferable.

NAME OF THE FACULTY:- Satish Shrikrishna Chinchorkar

COURSE CONTENT & UNIT PLAN:UNIT
NO
1

UNIT TITLE & CONTENT

Introduction to ERP
1. Background and need of an ERP System:
Why ERP is needed? The business advantages of ERP
What is ERP? The definition of ERP
What does it do? The impact of ERP on the business
2. History of ERP:
How ERP is evolved? The progress and development of ERP as
a system
What are the types of ERP? The applicability of ERP
ERP Architectures
1. Architecture and Components of ERP:
What ERP consist of? Various components of ERP as a system
How ERP is designed? The architecture of ERP
2. Solutions of ERP:
How ERP works? The solution of ERP as a system
What are different types of ERP? An applicability of ERP
3. Process Definition and Data Integrity:
Defining demand management
Planning and scheduling process
Inventory balances, bills of material, bill passing cycle
4. Securing & Auditing ERP Systems:
Concepts, strategies, and various tools / techniques to
promote security of an ERP System. Trace various aspects of
ERP vulnerability.
ERP Components
1. Material Requirement Planning (MRP):
How MRP is different than Order-Point-System?
Why it is proven effective for optimizing inventory for

UNIT OBJECTIVE
To give an insight into the
necessity, and importance of
ERP in any business.
To realize what is ERP and how
ERP is evolved to address the
demanding business needs.
How it is more than just
Inventory Management.
To understand various
components, terms and basic
functioning of ERP.
Client-Server & Web
architecture.
To recognize various practices
in production and inventory
control such as bill passing
cycle and significance of ERP.

The unique role of MRP & BOM

in ERP.

assembly manufacturing?
2. Bills of Material (BOM):
How the inventory is consolidated at every level of BOM?
ERP Implementation, challenges and future
1. ERP Implementation and Challenges:
An aggressive implementation schedules
Schedule by function, not software modules,
Software
selection,
configuration
and
enhancement,
installation, on-going support, bolt-on support, selecting bolton support, managing request for changes
2. Future Trends in ERP:
Zero inventory, Just-in-time
Internet, choices
Using ERP in strategy
Supporting Applications
1. Supply Chain Management (SCM):
Overview of SCM with its role as input to ERP.
Various strategies of SCM & impact on inventory systems
2. Human Resource Management (HRM):
Overview of HRM
Various functions of HRM & its interface to ERP
3. Customer Relationship Management (CRM):
Introduce CRMs value proposition, Definition, CRM as a
business strategy, Elements of CRM, CRM Processes and
systems, Sales force automation
The value of customer knowledge, The utilization of data as
an asset, From data to customer, knowledge, Privacy,
Personal Data Protection Act, Information policy

To understand various
challenges while selection and
implementation of ERP system
and how to overcome.
To understand various
implementation strategies.
To get overview of future
trends in ERP.
To understand the SCM, HRM
and CRM concepts and its role
in business.
To get awareness about
interfacing requirement with
ERP.
How different modules such as
SCM, HRM and CRM is
integrated with ERP.
To know how to deliver total
integrated solution.

REFERENCE BOOKS:SR.
1
2
3

AUTHOR
T. F. Wallace and M. H.
Kremzar
Alexis Leon
S. Parthasarathy

4
5

Ed Peelen
Jill Dyche

Jagdish N. Sheth, Atul

Parvatiyar
and
G.
Shainesh
Mr. Jyotindra Zaveri

TITLE
ERP: Making It Happen

PUBLISHER
Wiley

ERP Demystified
ERP A managerial and Technical
Perspective
Customer Relationship Management
The CRM Handbook
Customer Relationship Management

TMH
New
Age
International
Publications
Pearson Education
Addison-Wesley Information
Technology Series
TMH

Enterprise Resource Planning (ERP)

Himalaya

INTERNET RESOURCES:1. "EAI Market Segmentation." EAI Journal. July 1999. Available from www.eaijournal.com
2. http://en.wikipedia.org/wiki/Enterprise_resource_planning
3. http://www.webopedia.com/TERM/E/ERP.html
4. http://sheetmetalworld.com/sheet-metal-news/17-it-for-manufacturing-management-andproduction/11086-mrp-versus-erp
5. http://en.wikipedia.org/wiki/Customer_relationship_management
6. APICS, APICS Dictionary, The 9th edition, 1998