Professional Documents
Culture Documents
Rezumat Report
Rezumat Report
Rezumat Report
Cercetarecalitativprivindefectulsiteurilordereducericolectiveasuprabrandurilorromneti
1.Varugamsaalegetivariantaincaresepotrivestecelmaibinetipul
dumneavoastrademagazinonline:
Altdomeniu(Varugamsa...:1.96%
Media,presa:9.80%
Sanatate,serviciisociale:3.92%
Turism,hoteluri,restaurante:19.61%
IT&telecomunicatii:13.73%
Prestariservicii:3.92%
Serviciifinanciare:1.96%
Cultura,sport,divertisment:3.92%
Productie:1.96%
Magazine,vanzari:39.22%
Media,presa
9.80%
IT&telecomunicatii
13.73%
Prestariservicii
3.92%
Serviciifinanciare
1.96%
Cultura,sport,divertisment
3.92%
Transport,distributie
0.00%
Constructii
0.00%
Productie
1.96%
Energie,utilizati
0.00%
Agricultura
0.00%
0
Page 1 / 25
Agricultura
0.00%
Magazine,vanzari
39.22%
20
Turism,hoteluri,restaurante
19.61%
10
Sanatate,serviciisociale
3.92%
Educatie
0.00%
fashion
1.96%
1
TotalResponses
51
Skipped
2.Ingeneral,ceactivitatidepromovaredesfasurati?
Count Response
1
Afise,pliante,promotii,Facebook
asd
asda
asdsad
cascadasdasdasdasd
Concererematerialedepromovare.
dasdaasasdasdaasdas
discounturi
Facebookads
FacebookAds
FacebookGoogle
FacebooksiGoogle
Facebooksisite
Facebook,afise,pliante,site
Page 2 / 25
Facebooksisite
Facebook,afise,pliante,site
Facebook,bannere,adwords
Facebook,concursuri,promotii,site
facebook,google
Facebook,radio,google
Facebook,siteweb
GoogleAdwords
Sponsorizarievenimente
Spoturiradio
Niciuna
Online
Online(facebooksigoogle)
Onlineads
Onlinepefacebooksigoogle
Panouripublicitare
Reclameinternet
Promotii
Facebook
Google
Promotii,reduceri,FacebookAds,GoogleAdwords
promovareonline
Promovareonline
Publicitateonline
Reclameonline
Reclameonline
Bannere
Reclamepereteleledesocializare
Reclameprinintermediulmassmedia(doarRadiosiInternetintrucatcosturile
necesareuneireclameTVnusuntjustificabile).
ReclameTV,SpoturiRadio,Facebook,Google,sponsorizari
Reduceri,promotii,site
serviciimedicale
Sitepropriu,promotii,reduceri,concursuri
Site,reduceri,concursuripefacebook
Page 3 / 25
serviciimedicale
Sitepropriu,promotii,reduceri,concursuri
Site,reduceri,concursuripefacebook
SocialMedia
GoogleAdwords
Sponsorizari,Facebook,Afise,Pliante,promotii
TV
Tv,Facebook
TotalResponses
49
Skipped
3.Decateoriatidesfasuratpromotiipesiteuriledereducericolectivein
ultimulan?
Maimultde5:8.00%
De4sau5ori:10.00%
Odata:50.00%
De2sau3ori:32.00%
Odata
50.00%
25
De2sau3ori
32.00%
16
De4sau5ori
10.00%
Maimultde5
8.00%
Page 4 / 25
3.Decateoriatidesfasuratpromotiipesiteuriledereducericolectivein
ultimulan?
Maimultde5:8.00%
De4sau5ori:10.00%
Odata:50.00%
De2sau3ori:32.00%
Odata
50.00%
25
De2sau3ori
32.00%
16
De4sau5ori
10.00%
Maimultde5
8.00%
4
TotalResponses
50
Skipped
4.Careaufostcriteriiledupacareatialesunanumitsitedereduceri
colectivesinualtul?(Putetibifamaimultevariante)
100
Page 5 / 25
75
4.Careaufostcriteriiledupacareatialesunanumitsitedereduceri
colectivesinualtul?(Putetibifamaimultevariante)
100
75
69.39%
67.35%
50
25
12.24%
12.24%
8.16%
2.04%
0
Traficulridicatde Notorietateasite
pesite
ului
Agentulde
vanzari
Vechimea
Valoarea
comisionului
Modalitatea/Durata
retragerii...
Traficulridicatdepesite
69.39%
34
Notorietateasiteului
67.35%
33
Agentuldevanzari
2.04%
Vechimea
12.24%
Valoareacomisionului
8.16%
Modalitatea/Durataretrageriiincasarilor
12.24%
6
TotalResponses
49
Skipped
5.Caredintreurmatoareleobiectivedemarketingleatiurmarit?Puteti
alegemaimultevariante.
Page 6 / 25
5.Caredintreurmatoareleobiectivedemarketingleatiurmarit?Puteti
alegemaimultevariante.
100
75
66.67%
62.75%
50
43.14%
25
15.69%
0
1.Crestereavolumuluide 2.Crestereanumaruluide 3.Crestereavizibilitatii...
...
...
4.Optimizareapentru...
1.Crestereavolumuluidevanzari
62.75%
32
2.Crestereanumaruluideclientinoi
66.67%
34
3.Crestereavizibilitatiibrandului
43.14%
22
4.Optimizareapentrumotoareledecautare
15.69%
8
TotalResponses
51
Skipped
6.Caredintreobiectivelepropuseaufostrealizate?
100
75
Page 7 / 25
6.Caredintreobiectivelepropuseaufostrealizate?
100
75
51.52%
50
39.39%
27.27%
25
9.09%
0
1.Crestereavolumuluide 2.Crestereanumaruluide 3.Crestereavizibilitatii...
...
...
4.Optimizareapentru...
1.Crestereavolumuluidevanzari
51.52%
17
2.Crestereanumaruluideclientinoi
39.39%
13
3.Crestereavizibilitatiibrandului
27.27%
4.Optimizareapentrumotoareledecautare
9.09%
5.Alteobiective.
0.00%
0
TotalResponses
33
Skipped
19
7.Alegetivariantacarearcaracterizacelmaibinerezultatele
promotiei/promotiilor:
5Foartebune:3.92%
1Foarteslabe:19.61%
Page 8 / 25
7.Alegetivariantacarearcaracterizacelmaibinerezultatele
promotiei/promotiilor:
5Foartebune:3.92%
1Foarteslabe:19.61%
4Bune:27.45%
2Slabe:21.57%
3Nicisatisfacatoarenici...:27.45%
5Foartebune
3.92%
4Bune
27.45%
14
3Nicisatisfacatoarenicinesatisfacatoare
27.45%
14
2Slabe
21.57%
11
1Foarteslabe
19.61%
10
TotalResponses
51
Skipped
8.Incemasurasuntetideacord/dezacordcuurmatoareaafirmatie:"Voi
continuasadesfasorpromotiipesiteuriledereducericolective"?
5Acordtotal:1.96%
Page 9 / 25
8.Incemasurasuntetideacord/dezacordcuurmatoareaafirmatie:"Voi
continuasadesfasorpromotiipesiteuriledereducericolective"?
5Acordtotal:1.96%
4Acordpartial:19.61%
1Dezacordtotal:29.41%
3Niciacordnicidezacord:27.45%
2Dezacordpartial:21.57%
5Acordtotal
1.96%
4Acordpartial
19.61%
10
3Niciacordnicidezacord
27.45%
14
2Dezacordpartial
21.57%
11
1Dezacordtotal
29.41%
15
TotalResponses
51
Skipped
9.Cumaidescrieclieniicareauachiziionatcupoaneledereducere?
Count Response
1
adsdaascasascascascasczxsadaczxc
Page 10 / 25
Count Response
1
adsdaascasascascascasczxsadaczxc
asdasasdadasdas
asdsa
Atentilapreturi
Cautacelemaibuneoferte
Cautacelemaibunepretur
Cautafoarreduceri
clientifidelisicuunbugetmediu
Clientioportunisti
dasdaasdasd
Dornicideacumpara
Dreptclienticareurmarescdoarreduceri,discounturi,preturimici
Eficienti
Evident,majoritateacuunbugetmediumairedusintrucatauapelatlaastfelde
servicii.
hhb
inregula
Intelepti
Interesatidecele.maibunepreturi
Interesatideoferte
Interesatidoardepret,nudecalitate
Interesatidoardepreturi
Interesatisaisiutilizezeinteligentveniturile
Intre2534ani
Neloiali
Nurevinpentrualtecumparaturi
Oamenicaresuntatentilabugetsicarevorsaeconomiseascabani.
Oportunisti
Orientatidupaoferte
Orientatidupapret
Page 11 / 25
Orientatidupaoferte
Orientatidupapret
pasageri
Persoanecalculate,carevorsacumperelucruribunecubaniputini
Persoanecarestiucevor
Persoaneinteresatedepreturibune
Persoaneinteresatedereducerisipreutrimici
Suntpersoaneatentelacecumpara
Suntpersoaneinteresatenumaidepreturi
Urmaritorideoferte
vanatorideoferte
Vanatorideoferte
Vanatoridereduceri
Vaneazapreutrimicisireduceri
Vassdasasdasdasasd
TotalResponses
50
Skipped
10.Acordatinotacarearcaracterizacelmaibinevolumuldevanzariin
urmapromotiei,infunctiedeceledoualimite:
Volumulvanzarilora
crescutsemnificativ
Minim
Average
Maxim
1.00
2.46
5.00
Responses
Volumulvanzarilor
nusamodificat
50
AverageTotalScore
2.46
AverageScore
2.46
TotalResponses
50
Skipped
2
Page 12 / 25
10.Acordatinotacarearcaracterizacelmaibinevolumuldevanzariin
urmapromotiei,infunctiedeceledoualimite:
Volumulvanzarilora
crescutsemnificativ
Minim
Average
Maxim
1.00
2.46
5.00
Responses
Volumulvanzarilor
nusamodificat
50
AverageTotalScore
2.46
AverageScore
2.46
TotalResponses
50
Skipped
11.Clientiinoicareauachizitionatcupoane,aurevenitsipentrualte
cumparaturi?
Nustiu/Nuraspund:14.00%
Da:20.00%
Nu:66.00%
Da
20.00%
10
Nu
66.00%
33
Page 13 / 25
11.Clientiinoicareauachizitionatcupoane,aurevenitsipentrualte
cumparaturi?
Nustiu/Nuraspund:14.00%
Da:20.00%
Nu:66.00%
Da
20.00%
10
Nu
66.00%
33
Nustiu/Nuraspund
14.00%
7
TotalResponses
50
Skipped
12.Vechiiclientiiauachizitionatsieicupoanedepesiteuldereduceri
colective?
Nustiu/Nuraspund:9.80%
Da:25.49%
Page 14 / 25
12.Vechiiclientiiauachizitionatsieicupoanedepesiteuldereduceri
colective?
Nustiu/Nuraspund:9.80%
Da:25.49%
Nu:64.71%
Da
25.49%
13
Nu
64.71%
33
Nustiu/Nuraspund
9.80%
5
TotalResponses
51
Skipped
13.Cumcredeticaaufostinfluentatideaceapromotie?
Count Response
1
asdasdasdas
asdasdasdasasdaa
Auavuttendintasacumpereproduselecupretredus
Page 15 / 25
13.Cumcredeticaaufostinfluentatideaceapromotie?
Count Response
1
asdasdasdas
asdasdasdasasdaa
Auavuttendintasacumpereproduselecupretredus
aufostincantati
Credcasaubucurat
Cretereavnzrilor
Ingeneral,oriceclientcareobservacapoateobtineacelasiprodustlaunpretvifi
interesatinacelepromotii.Asadar,acestiasuntinfluentatipozitiv.
inmodpozitiv
Incantati
Leaplacut
Leastarnitinteresul.
nuaufostinfluentati
Nustiu
Pozitiv
Presupuncaaufostincantati
satisfacator,recomandandsialtorabrandulnostru
TotalResponses
17
Skipped
35
14.Uniiteoreticieniauspeculatcacestepromoiiatragdoarclieniiaa
numiivntorideoferte.Careesteprereadumneavoastranlegtur
cuaceastafirmaie?
Page 16 / 25
numiivntorideoferte.Careesteprereadumneavoastranlegtur
cuaceastafirmaie?
Count Response
1
acasc
Acordtotal
Adevarat
Asae
Asaeste
Asaeste.
ascaascaacaascascxzascasa
asdghjgh
asdaasdasd
Audreptate
cascadasda
confirm
Considercaeadevarat
Corect
Credcaasae
Credcaeadevarat
Da
da,asae
Dacadin10clienti,9arfi"vanatorideoferte",daracelultimclientarfiinfinalun
clientnou,atunciputeamspunemcaastfeldepromotiinusuntdedicateexclusiv
unuianumitgrupdecumparatori.
dasdas
Deacord
Eadevarata.
Esteadevarat
Esteadevarata
Esteinmareparteadevarata.
Nustiu
Page 17 / 25
Esteadevarata
Esteinmareparteadevarata.
Nustiu
perfectdeacord
Probabilcaeadevarat
Probabilcaesteadevarat
Probabileadevarat
S9s
Suntdeaceeasiparere
suntdeacord
Suntdeacord
Suntdeacord.
Suntperfectdeacord
Vorsacumpwreceemaibuncubaniputini
TotalResponses
48
Skipped
15.Aimonitorizatefectelecampanieipromoionalederulatepesiteurile
dereducericolective,ncomparaiecualtecampaniidesfuratedefirma
dumneavoastr?
Da(Varugamsaspecificati):25.00%
Nu:75.00%
Page 18 / 25
Da(Varugamsaspecificati):25.00%
Nu:75.00%
Nu
75.00%
36
4.17%
Analytics
4.17%
asdasd
2.08%
Atragereadenoiclienti
2.08%
CRM
2.08%
CRMSIAnalytics
2.08%
dasdasd
2.08%
dasdssad
2.08%
PropriulsistemdeCRMGoogleAnalytics
2.08%
SistemulCRMAnalytics
2.08%
1
TotalResponses
48
Skipped
16.Varstadumneavoastra:
Page 19 / 25
16.Varstadumneavoastra:
Peste60deani:2.17%
Sub20deani:2.17%
5060deani:6.52%
2030deani:21.74%
4050deani:28.26%
3040deani:39.13%
Sub20deani
2.17%
2030deani
21.74%
10
3040deani
39.13%
18
4050deani
28.26%
13
5060deani
6.52%
Peste60deani
2.17%
1
TotalResponses
46
Skipped
17.Ultimascoalaabsolvita:
liceul:17.39%
Page 20 / 25
liceul:17.39%
scoalapostliceala:2.17%
masterat:39.13%
licenta:41.30%
farastudii
0.00%
4claseprimare
0.00%
scoalagenerala
0.00%
studiiminimeobligatorii
0.00%
coalaprofesional/ucenici(arteimeserii)
0.00%
liceul
17.39%
scoalapostliceala
2.17%
licenta
41.30%
19
masterat
39.13%
18
doctorat/studiipostdoctorale
0.00%
0
TotalResponses
46
Skipped
18.Vechimeaafaceriiderulate:
Count Response
Page 21 / 25
18.Vechimeaafaceriiderulate:
Count Response
2
1an
10
11
13
15
19
2ani
3ani
5ani
6ani
7ani
8ani
19.Numaruldeangajati:
TotalResponses
45
Skipped
Page 22 / 25
19.Numaruldeangajati:
Count Response
6
10
12
15
16
200
22
24
25
50
55
60
TotalResponses
45
Skipped
20.Ultimacifradeafaceri(RON):
Page 23 / 25
20.Ultimacifradeafaceri(RON):
Count Response
2
1.592.292lei
1000euro
10000
100000RON
15000
15000RON
17000
19000RON
190000
2.600.000RON
20.000lei
20000RON
200000
22000RON
22500RON
24700RON
27000RON
290000RON
3.765.990
30000
30000RON
310000RON
31200RON
33000
33000EUR
34600Ron
35000RON
37100RON
Page 24 / 25
34600Ron
35000RON
37100RON
390000RON
4.762.156
475000RON
510000
534.110
600000RON
640000
649.158Lei
70000RON
868.276RON
TotalResponses
43
Skipped
Page 25 / 25